Job Description
The Firm
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The trading technology team at one of the world’s leading hedge funds is hiring. The team sits between the firm’s investment professionals and global markets, working directly with traders, portfolio managers and trading assistants to automate and optimize how trades are executed and booked. It covers high and low touch flows across equities, futures, options, commodities, FX and fixed income, and is building a unified trading platform designed to scale with the firm’s markets and give it an edge when new commercial opportunities open up.
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The Role
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This is front-office support with real SRE depth. You’ll work directly with traders and investment teams, own issues from first report to root cause, and use strong Python and Linux skills to fix problems properly and automate them away, not just triage tickets. It suits an engineer with the technical ability for SRE or even software engineering work who genuinely enjoys being close to the desk and the people using the systems.
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- Provide first and second level support to traders, investment professionals and trading assistants, identifying and resolving issues fast to keep the business running
- Troubleshoot trading workflow breaks across execution, FIX connectivity and booking
- Run start-of-day and intraday health checks as part of global system support coverage
- Write Python and shell tooling that automates checks, reduces manual toil and prevents repeat incidents
- Work with business stakeholders and engineering partners to gather requirements and drive delivery of new functionality
- Assist with deployment, checkout and QA testing of applications, and help train users on new tools
- Partner with back-office teams to resolve issues around security setups, trade booking, corporate actions, price breaks and bookkeeping entries
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Qualifications
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- Bachelor’s degree in Computer Science, Engineering, or a related field
- First-hand experience supporting trading systems in the finance industry, ideally on or alongside a trading desk
- Strong Python and shell scripting skills
- Solid Linux/Unix experience
- Experience with SQL databases
- Strong FIX protocol knowledge
- Deep understanding of trading workflows and the ability to troubleshoot breaks
- Excellent incident management skills
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Preferred Skills (not required)
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- Technical depth that would hold up in an SRE or software engineering interview, not only a support one
- Clear progression, with promotions or growing scope at a leading trading firm or hedge fund
- Strong academic background
- Experience across multiple asset classes
- Monitoring and observability tooling, such as Grafana or Prometheus
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Benefits
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- Highly competitive compensation package
- Best-in-class medical, dental and vision coverage
- 401(k) with employer match
- 24/7 concierge healthcare with dedicated support for you and your dependents
- Generous vacation and paid holidays
- Paid parental leave plus fertility and adoption support
- Catered breakfast, lunch, and dinner daily
- Monthly fitness and wellness benefits
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