Job Description
Job Description
Jr. Account Manager Role/Overview
Account and client support
· Support assigned accounts by assisting with day-to-day client needs
· Help maintain positive, professional relationships with client contacts
· Respond to routine client inquiries under the guidance of the Account Manager
· Assist with meeting preparation, notes, and follow-ups
· Help to support and drive sales initiatives and marketing
Assist with administrative tasks related to:
· Quotes and estimates
· Reporting and dashboards
Project coordination
· Assist with managing projects from concept through delivery
· Support order entry, order tracking, and timelines within internal systems
· Coordinate with internal teams including Creative, Merchandising, Inventory & Fulfilment, Finance, IT, Customer Service, etc.
· Monitor deadlines and help ensure projects stay on track
Product and program support
· Assist with product research, item selections, and business reviews
· Support the creation of presentations, pitch decks, and product proposals
· Help gather product images, copy, and product details
· Assist in the setup and execution of off-site client events and redemption programs
Webstore and content maintenance
· Support content uploads, edits, and reviews on client platforms
· Help ensure brand guidelines and client standards are being followed online
· Coordinate updates with IT and creative teams when changes are needed
Cross-Functional Collaboration
· Work collaboratively with internal Brand Addition teams to support client objectives
· Participate in internal huddles, project meetings, and training sessions
· Learn Brand Addition systems, processes, and best practices through hands-on support