Job Description
Job Description
We are searching for an Operations Associate to provide onsite customer service for a hospitality venue on the Las Vegas Strip. This position is contract-to-hire and pays $18 per hour.
Responsibilities
- Provide exceptional customer service as the first point of contact for visitors
- Greet and welcome guests, including VIPs and large groups
- Explain exhibits, offerings, and ticketing processes to customers
- Verify tickets, manage entry, and ensure eligibility for discounts
- Maintain smooth front-desk and reception operations
- Monitor exhibition areas to ensure proper functionality and cleanliness
- Perform crowd control and ensure guest safety throughout the venue
- Support retail (shop) operations including sales, inventory, and cash handling
- Assist with food and beverage service at the tea bar
- Respond to issues, emergencies, and guest inquiries in a timely manner
Requirements
- High school diploma or equivalent
- 1+ year of customer service, hospitality, or retail experience
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and rotating shifts
- Ability to handle high-volume environments and crowd control
- Problem-solving skills and ability to respond to emergencies
- Detail-oriented with strong organizational skills
- Ability to work both independently and as part of a team
- Service-oriented mindset with a professional demeanor
- Authorized to work in the United States without the need for sponsorship now or in the future