Data and Quality Assurance Analyst --Medical Records

Job Description

Job DescriptionAbout the Role

ARC and 1582 process and maintain medical records for firefighters and law enforcement personnel across 6 states. This role sits at the intersection of quality assurance and data operations — you'll ensure records are accurate, compliant, and flowing through efficient workflows that our QA team, billing department, and leadership rely on every day. If you want work that's technical and has a clear public-safety mission behind it, this is that role.

Your Impact

• Review and audit medical records for accuracy, completeness, and regulatory compliance

• Identify and resolve errors or discrepancies in medical documentation, collaborating directly with healthcare providers as needed

• Work with leadership, the QA team, and billing to streamline workflows and produce recurring reports

• Create how-to guides and SOPs that document processes and keep the team accountable

• Troubleshoot and upgrade existing workflows and reports over time

• Maintain all records in a secure, confidential manner in line with HIPAA requirements

Who You Are

• Bachelor's degree

  2-5 years of relevant post-education experience working with data and process improvement

• Strong proficiency with Microsoft Office/365 products, including complex formulas and tables in Excel

• Working knowledge of medical terminology and electronic health records (EHR) systems

• Quick to learn new applications and technologies

• Strong attention to detail with the ability to multi-task and prioritize in a dynamic environment

• Clear communicator, able to explain complex data simply to non-technical stakeholders

• Able to work independently with minimal supervision, as well as collaboratively as part of a team

Compensation & Benefits

• 401(k)

• Generous PTO package

Note: this role does not include health insurance coverage.

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