Job Description
Job Description
Sales Associate – Tile & Flooring Showroom
Raleigh Tile® · Beckley, WV · Hourly
ABOUT US
Raleigh Tile® has served homeowners and contractors across Southern West Virginia since 1985. We're a family-owned specialty showroom carrying tile, flooring, countertops, glass, and the setting materials that go with them. Our customers come to us for good product and straight answers, and we want people on our team who enjoy giving both.
THE ROLE
You'll help customers find the right products for their projects, work out how much material they need, write up the order, and keep the showroom in shape. Some days that means walking a homeowner through their first bathroom remodel. Other days it means pulling a contractor's order together fast and getting it right.
WHAT YOU'LL DO
• Greet customers, learn what they're working on, and recommend products that fit their project and budget
• Explain product features, care, and the manufacturer's published installation instructions and warranty information
• Calculate square footage, waste, trim, grout, and setting materials from the measurements customers provide
• Prepare quotes, sales orders, and invoices, and process payments at the register
• Arrange special orders and keep customers updated on order status and pickup
• Work with contractors, installers, suppliers, and manufacturer reps
• Stock, label, and arrange merchandise and keep displays clean and organized
• Help with inventory counts, opening and closing, and day-to-day store operations
WHAT WE'RE LOOKING FOR
• Someone who listens well and explains things clearly
• Comfortable with basic math: area, percentages, and pricing
• Organized and careful with orders, numbers, and details
• Comfortable using a computer, point-of-sale system, and email
• Flooring, construction, or retail experience is a plus but not required. On-the-job training is provided.
REQUIREMENTS
• High school diploma or GED
• Able to stand and walk for most of a shift
• Able to lift and carry up to 50 lb regularly (tile cartons and bags of setting material), with or without reasonable accommodation
A NOTE ON THE JOB
Our sales staff share published manufacturer information and help customers find the right resources. They do not design installation systems, interpret building codes, or certify that a product suits a specific project. When a project calls for that, we refer the customer to the manufacturer, installer, or another qualified professional.
SCHEDULE
Showroom hours are Monday–Friday 9–5 and Saturday 10–3. Work schedules are set based on store needs.
This posting describes the general nature of the position. It is not a complete list of duties and is not a contract of employment. Duties may change based on business needs. Employment with Raleigh Tile® is at-will.
Raleigh Tile® is an Equal Opportunity Employer.