Lobby Concierge

Alakea Corporate Tower Commercial Building

Published: 6/14/2022

Travel & Tourism

Job Description

Security Concierge (Female Applicants Encouraged): Alakea Corporate Tower is seeking a professional security concierge to support lobby operations, tenant relations, and building safety. Front desk customer service and basic computer/phone communication skills. Female applicants are encouraged to apply to support balanced staffing and tenant comfort.

Responsibilities

Greet and welcome guests, residents, and visitors warmly and professionally.
Answer and direct phone calls, emails, and general inquiries.
Provide information about property amenities, local attractions, restaurants, transportation, and services.
Assist guests with reservations, appointments, directions, and special requests.
Manage visitor access, sign-in procedures, and front desk records.

Qualifications

Previous experience in hospitality, customer service, property management, or a front desk role preferred.
Excellent verbal and written communication skills.
Professional appearance and positive, welcoming attitude.
Strong organizational and multitasking abilities.
Comfortable using computers, email, phones, and basic office software.
Ability to remain calm and professional in a fast-paced environment.
Strong problem-solving and customer service skills.

\nCompany Description

Alakea Corporate Tower is a 31-story, Class A commercial office building located at 1100 Alakea Street in the heart of Downtown Honolulu's financial and government district. [1] (https://www.loopnet.com/Listing/1100-Alakea-St-Honolulu-HI/38454590/), [2] (https://realnex.com/listings/134935/alakea-corporate-tower-unit-2800)