Job Description
Job Description
The Front Office Manager oversees the daily operations of the front desk to ensure efficient and courteous service for guests. This role involves managing staff, coordinating with other departments, and maintaining high standards of customer service to enhance the guest experience.
Responsibilities
- Supervise and coordinate front office staff activities and schedules
- Ensure smooth check-in and check-out processes
- Handle guest inquiries, requests, and complaints professionally
- Maintain accurate records of room bookings and payments
- Collaborate with housekeeping and maintenance to ensure room readiness
- Train and motivate front desk personnel to uphold service standards
- Monitor and improve guest satisfaction and front office procedures
- Manage billing, cash handling, and financial transactions
How to Apply
If you Interested this position , Please send your email with resume to hiring@thebestfreescore. com
Thank you.