Job Description
Job Description
Your role in the success of our company is to become an integral part of our unique patient experience as our Front Desk Administrator. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like EMR, MS Excel and office equipment. Experience in the Medical industry required.
At D&J Medical and MDOP, we believe in education, certification, skill, patient/family involvement, open communication, creativity, craftsmanship, caring, and comfort. By bringing together a talented, qualified, and dedicated group of individuals, we strive to create a culture where we have fun, work hard, and collaborate to achieve our common goal—helping patients live life without limits and achieve their personal best.
D&J Medical provides patients with custom orthotics and bracing, upper and lower extremity prosthetic limbs, burn garments, lymphedema, compression products and services since 2001. We combine state-of-the-art technology with our expertise in the human body and physiology, pathophysiology, biomechanics, and applied science to support our patients in achieving the highest possible quality of life.
D&J Medical is accredited by the Accreditation Commission for Health Care and the American Board for Certification in Orthotics, Prosthetics, and Pedorthics. D&J Medical is a Medicare-Certified provider.
We want you to be our next Front Desk Administrator.
Responsibilities
- Manage all incoming calls and direct to D&J location/team member as requested
- Greet all schedule patients arriving at Forest Hill location.
- Working within Electronic Medical Records system (OPIE https://opiesoftware.com/).
- Front Desk – Patient Check In and Check Out: Secure all signatures required from patients.
- Follow up on documentation/prescriptions needed from referral sources as needed.
- Administrative support to clinical staff as needed.
- Schedule Patients
- Follow up calls for financial responsibilities
- Patient Appointment Reminder Calls
- Recalls to Legacy patients
- Special Projects
Skills
- O&P Terminology/Medical Terminology a plus
- Medical Billing and Coding a plus
- Proven experience as an administrative assistant or customer service.
- Medical Software/EMR experience a plus
- Knowledge of office management systems and procedures a plus
- TEAMWORK, ACCOUNTABILITY, WORK ETHIC, RESPECT - Our Core Values
- Strong organizational skills with the ability to multi-task
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Proficiency in MS Office (MS Word and Excel)
- High School degree; additional qualifications as an Administrative assistant or Medical Billing
Employment Type
Full-time
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