Job Description
Job Description
WHC Worldwide dba zTrip is the largest taxi operation in the United States, proudly serving over 35 markets. As a next-level transportation experience, zTrip combines a legacy of high-quality service with cutting-edge technology to enhance mobility for our customers, driver-partners, and employees.
We are seeking a Vice President of Operations to lead and grow our Omaha & Lincoln, NE markets. This strategic leader will drive operational excellence, foster team development, and ensure our services consistently exceed expectations.
What We Offer
- Health, Dental, Vision & Life Insurance
- Paid Time Off & Holiday Pay
- 401(k) with up to 3% company match
- A dynamic, growth-oriented work environment
Key Responsibilities
- Oversee all operational aspects across Omaha & Lincoln locations
- Build strong customer relationships through direct engagement and outreach
- Recruit, train, and mentor staff and independent contractor drivers
- Ensure fleet readiness and manage vehicle maintenance programs
- Maintain compliance with safety, training, and regulatory standards
- Monitor and analyze key operational metrics daily, weekly, and monthly
- Develop and manage annual budgets and financial performance
- Support contract renewals and client relationship management
- Promote a culture of accountability, safety, and continuous improvement
- Collaborate with HR on labor and employee relations initiatives
Qualifications
- 5–10 years of progressive operations management experience
- Proven leadership with P&L responsibility
- Strong interpersonal and communication skills
- Passion for team development and collaborative leadership
- Results-driven mindset with a focus on operational excellence
Join zTrip and help us drive the future of transportation.Apply today to become part of a company that’s transforming mobility across North America.