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Team Captain /Shift Manager

PublishedPublished: 6/14/2022
Travel & Tourism
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Job Description

Job DescriptionBenefits:

  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Flexible schedule


Team Captain Job DescriptionEmployer: You are employed by Smoothie Sailing LLC. We are an independent franchisee of Smoothie King Franchises, Inc.

Compensation: $12 - $14 per hour (Base Wage + Average Tips) + (Full-Time, Overtime Eligible)

We are seeking a dynamic, hands-on leader to take charge of our Smoothie King location at Fort Bliss. This position is perfect for someone who thrives on leading a team, enhancing operations, and taking full ownership of store performance.

This is a full-time leadership role with an hourly pay structure and eligibility for overtime. Alongside base pay, you'll have access to a performance-based bonus program tied to the store's profitability, labor control, food cost management, and overall operational success.

If you're currently an Assistant Manager ready to step up into a greater leadership role with total store accountability and bonus potential, this could be the ideal next step for you.

**Compensation & Bonus Structure**

- Hourly pay ranges from $12.00 to $14.00 (Base Wage + Average Tips) (eligible for overtime)
- Opportunity for performance-based bonuses
- Exceptional performance can significantly boost your annual earnings

**Key Responsibilities:**

- Assisting in hiring, training, and developing a reliable team
- Managing shift schedules that balance guest service with labor cost management
- Overseeing daily shift operations to ensure brand standards are upheld
- Tracking sales, labor percentage, and food cost performance
- Maintaining accurate inventory while minimizing waste
- Leading by example to foster a positive and accountable team culture

**Schedule Expectations**

This role requires flexibility with a rotating schedule based on business needs. As a Team Captain, you will be expected to cover a mix of opening, mid, and closing shifts to support your team.

- Average of about 40 hours per week
- Rotating schedule including mornings, afternoons, and evenings
- Availability to assist during peak times and on occasional weekends
- Ability to adjust your schedule as business demands change

**What We’re Looking For:**

- Preferred: 1+ years of leadership experience in a restaurant or retail environment
- Comfort with reviewing performance metrics (sales, labor, food cost)
- Strong communication and team leadership skills
- A proactive individual who takes ownership and follows through on responsibilities

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