Congregate Site Coordinator
Job Description
Job Description
Characteristics of Work
The Congregate Nutrition Site Coordinator is responsible for the daily coordination and operation of an Older Americans Act (OAA) Title III-C Congregate Nutrition Site.
The coordinator ensures that nutritious meals and supportive services are delivered in compliance with the Older Americans Act, the Mississippi Department of Human Services
Division of Aging and Adult Services (DAAS) standards, and Community Action Agency program guidelines.
The Site Coordinator oversees meal service, maintains program records, promotes participant engagement, and ensures compliance with food safety and sanitation standards. They work to coordinate volunteers and support the health, nutrition, and socialization of older adults participating in the congregate meal program.
Key Responsibilities
· Coordinate daily operation of the congregate nutrition site in accordance with Older Americans Act Title III-C guidelines.
· Ensure congregate meals are served in a safe, welcoming environment that promotes dignity, independence, and socialization.
· Verify that meals meet nutrition standards and are served according to approved menus and vendor instructions.
· Maintain accurate meal counts, attendance logs, and service documentation.
· Ensure meals are served to eligible participants age 60 and older, spouses, and other approved individuals according to program rules.
· Promote participant engagement through social activities, health promotion, and nutrition education events.
· Maintain a reservation system for meal planning to minimize waste and ensure accurate meal ordering.
· Assist with participant intake, eligibility documentation, and Consumer Information Forms (CIF).
· Maintain participant confidentiality and protect sensitive information.
Program Compliance and Reporting
· Maintain required program records, including sign‐in sheets, meal tickets, service logs, and contribution documentation.
· Ensure meal counts reconcile with vendor invoices and program reports.
· Submit weekly and monthly site documentation to the Area Agency on Aging or designated service provider.
· Support data entry and reporting required for NAPIS and state reporting systems.
· Maintain waiting list documentation for congregate nutrition services when applicable.
Food Safety and Meal Service Compliance
· Follow Mississippi Food Code, DAAS Quality Assurance Standards, and local health department requirements.
· Monitor food temperatures upon delivery and before meal service.
· Ensure hot foods are maintained above 140°ree;F and cold foods below 41°ree;F.
· Maintain sanitary meal preparation, serving, and dining areas.
· Ensure safe food handling practices, including glove use, sanitation, and proper storage of food and supplies.
· Maintain documentation of health inspections, fire inspections, and sanitation compliance.
Participant Services
· Foster a supportive environment that reduces social isolation and promotes healthy aging.
· Provide information and referrals to supportive services available through the Area Agency on Aging and Community Action Agency programs.
· Support quarterly nutrition education sessions for participants.
· Coordinate recreational, wellness, and social activities at the site.
Volunteer Coordination
· Recruit and supervise volunteers who assist with meal service and participant activities.
· Maintain volunteer records and documentation of volunteer hours.
· Provide orientation and training to volunteers regarding food safety and program procedures.
Training and Safety
· Participate in required staff training, including food safety, sanitation, program compliance, and emergency procedures.
· Maintain documentation of required annual training.
· Assist with fire and emergency evacuation drills and emergency preparedness activities.
Qualifications
Required: High school diploma or GED. Ability to communicate effectively, good writing and documentation skills, and computer experience. Works well in a fast-paced environment and maintains confidentiality and objectivity. Must possess a valid Mississippi Driver’s License.
Applicants must submit to and pass drug screening tests as outlined by Hinds County Human Resource Agency’s Personnel Policies and Procedures. Demonstrates a high level of organization, planning, reporting skills, persistence, proactive listening, verbal communication, elder-care, and sensitivity, and building client relationships.
Preferred: Experience working with older adults, community programs, or nutrition services.
Knowledge of Older Americans Act programs, senior services, or community action programs.
Physical Requirements
· Ability to stand and move throughout meal service periods.
· Ability to lift up to 25 pounds.
· Ability to assist with meal setup, supplies, and site organization.
Work Environment
Work is performed in a community‐based congregate meal setting, such as a senior center, community center, church, or public facility serving older adults
Supervisory Control
The Congregate Site Coordinator position reports directly to the Assistant VP for the Department of Family Opportunities, who in turn reports to the Vice President for the Department of Family Opportunities. The Congregate Site Coordinator will be evaluated biannually by the Assistant VP, DFO. This evaluation will be conducted through performance monitoring and progress reviews. The evaluation will be reviewed and approved by the Vice President for the Department of Family Opportunities. The Congregate Site Coordinator will be monitored on an ongoing basis by the Assistant VP, DFO.
Hinds County Human Resource Agency will provide reasonable accommodation for any known disability that an otherwise qualified employee may have to assist the employee in performing essential job duties, provided that these accommodations do not impose an undue hardship on the Agency. This job description should not be construed to imply that these requirements are the exclusive standards for the position. Incumbents may be required to follow instructions and perform other duties required by their supervisor.