Job Description
Job Description
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Appliance Man is a locally owned small business. We are a retail store that sells major household appliances and parts. We also have a service department that provides in-home appliance repair.
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We are looking for a candidate with excellent customer service skills to fill a full-time position for a Sales / Parts Counter Associate. This position will require excellent customer service and multi-tasking skills. You will be responsible for assisting customers in the store and on the phone with appliance sales, parts sales and scheduling service appointments. You will also assist the Service Manager and provide support for our Service Technicians.
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Responsibilities
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Answering phones is a very important part of this job. You will be helping customers who call the store in several ways:
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• Schedule appointments for service
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• Help customers with parts orders
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• Help customers with appliance sales
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You will assist customers in the store with their purchases of appliances and appliance parts. You will be trained to use our Point-of-Sale computer system for ringing up sales, taking orders, creating invoices, checking inventory and scheduling service appointments. You will also assist in the store with light cleaning and other duties as needed.
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Qualifications
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Experience is a plus but not required. Paid on-the-job training will be provided. Basic computer skills are important for this position, you will be trained to use our custom Point-of-Sale software for creating invoices, taking payments, managing inventory and scheduling service appointments.
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