Customer Service Reps - All Shifts - Indianapolis

Published: 6/14/2022

Job Description

Peoplelink Staffing, in partnership with a premier Logistics 3PL warehouse in the Indianapolis, IN area, is seeking experienced Customer Service Reps to join their team!

Customer Service Rep Job Summary:

Pay: $18-$18.50 an hour
Shifts Available:
- 1st Shift: 8am-5pm
- 2nd Shift: 2pm - 10pm
Reviewing each invoice for accuracy, maintaining active files for all clients that have outstanding invoices.
Establish and supervise production scheduling activities in the following ways:
Monitor product inventories
Track progress of loads and review factors that affect schedules
Daily entering of data and compiling/completing time-sensitive reports
Check drivers in & out throughout day, print BOL’s and outbound details.
Provide customer service at all times to customers and visitors
Manage phone calls and correspondence (e-mails, letters, packages etc.).
Assisting with inquiries and problem resolution
Prepare customer delivery reports by collecting, analyzing and summarizing information and trends and use information to proactively communicate with customers

Customer Service Rep Qualifications:

High school diploma or general education degree (GED) required
2 years of customer service experience
Working knowledge of Microsoft Office
Strong computer skills
Ability to enter data into a computer quickly and accurately
Working knowledge of Office 365 and AS400 a plus.

Why Peoplelink Staffing?

Medical, Dental, Vision & Life insurance available
401K available after reaching hours worked requirement
Direct Deposit Programs

Peoplelink Staffing is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace.

#IND008
#ZIP

\nCompany Description

Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.