Job Description
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- Install, rack, and deploy server and networking hardware in datacenter environments.
- Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.
- Execute server tray swaps and hardware replacements following established operational procedures.
- Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.
- Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.
- Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues.
- Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.
- Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.
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