Packaging Field Service Technician

Published: 6/14/2022

Engineering

Job Description and Priorities

Pay: $70-90K plus company car and all expenses and benefits

Responsibilities

Investigate and resolve customer reports of technical issues with packaging equipment and eliminate future operational or service difficulties.
Provide on-site technical assistance to troubleshoot and repair packaging equipment in a reasonable amount of time.
Install and/or repair equipment at the customer's facility to ensure full functionality according to specifications in a timely manner.
Maintain quality and quantity of work on equipment.
Complete work assignments with minimum supervision.
Complete Service Documentation on service call details and time spent on the call to ensure reports are complete and accurate.
Keep team members and customers informed of arrival times.
Provide contact information for the service team for future service and parts needs.Ensure the customer is comfortable with operational and safety procedures of their equipment.

Required Skills and Abilities

Must have packaging equipment experience.
- Stretch & shrink wrappers, carton erectors, tape machines, baggers, printers, labelers, etc.
Proficiency in electrical, electronics, pneumatic, and mechanical systems.
Controls experience to accommodate PLC, HMI, and VFD operation and modifications as needed.
Ability to work effectively in unsupervised settings.
Ability to troubleshoot advanced mechanical, electronic, and operational aspects of machines.
Strong focus on problem-solving and preventative maintenance for machine service.
Excellent customer service skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Requirements

\nCompany Description

I recruit for many companies.

I recruit for many companies.