Job Description
Job Description
First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair)
Customer Service RepresentativeInbound Calls & Appointment Scheduling
First Ring BDC | Waite Park, MN
$18–$20/hour | 100% Employer-Paid Health Insurance | No Cold Calling | Paid Training
Looking for a customer service job where you can make a difference without the pressure of sales quotas?
At First Ring BDC, you'll be the friendly voice customers hear when they need help scheduling vehicle service. We're a fast-growing company with a casual office environment, supportive leadership, and a team that enjoys working together.
No automotive experience? No problem! If you have great customer service skills, we'll teach you everything you need to know.
Why You'll Love Working Here
- $18–$20 per hour
- 100% Company-Paid Medical, Dental & Vision Insurance
- ️ Up to 10 days of PTO per year (starts accruing immediately)
- 401(k) with company match
- Paid training
- Casual office environment
- Predictable full-time schedule
- Career growth opportunities
- Friendly, supportive team
What You'll Do
- Answer inbound customer calls
- Schedule automotive service appointments
- Provide repair status updates
- Answer basic questions and direct calls when needed
- Accurately document customer information
- Deliver an exceptional customer experience on every call
What We're Looking For
We're looking for someone who is:
- Friendly and dependable
- Organized and detail-oriented
- Comfortable using computers
- Able to multitask in a fast-paced environment
- Passionate about helping customers
Experience in customer service, retail, hospitality, reception, administrative support, banking, or a call center is a plus—but not required.
Schedule
Full-time position with a predictable schedule during our operating hours:
- Monday–Friday: 6:00 AM–7:30 PM
- Possibility of Rotating Saturdays
Ready to Join Us?
If you're looking for a stable career with excellent benefits, paid training, and opportunities to grow, we'd love to meet you.
Apply today! Our mobile-friendly application takes about 3 minutes to complete.