Front Desk-Guest Service Representative

Job Description

Job DescriptionJob Descriptions - Guest Service Representative Your Responsibilities: Your responsibility is to make each guest feel welcomed when they enter the hotel. You will oversee check-in and check-out experience is timely and a simple process for every guest. Listening for and responding to guest complaints. Light cleaning of the front desk and lobby area. Assisting in other departments as needed.Essential Qualifications:We are looking for someone who is:Friendly and customer service orientated. Has a positive attitude.Interested in team growth, hospitality, and a serving environment. Has excellent communication skills. Brings an energetic attitude to the work environment.A problem solver.A team player who works well with others.Self-Motivated. Able to use math skills pertaining to moneyHave a willingness to participate in service/hospitality training and education.

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