Enrollment & Billing Representative - Remote

Murtech Staffing and Solutions

Pittsburgh, PA, USA

Published: 6/14/2022

Full Time

Job Description

Enrollment & Billing Representative – Remote

Client: Highmark

Location: 100% Remote – Pittsburgh, PA office available for local candidates

Job Type: Contract – Potential for Extension

Contract Dates: December 7, 2026 – March 6, 2027

Schedule: Monday–Friday, 8:00/8:30 AM – 4:30/5:00 PM EST

Openings: Multiple positions available

Position Overview

Our client is seeking detail-oriented Enrollment & Billing Representatives to support membership enrollment, billing operations, and customer service activities.

This position involves maintaining accurate membership records, resolving billing discrepancies, processing enrollment changes, and assisting members and internal departments with account-related questions.

This is an excellent opportunity for someone with a background in healthcare administration, insurance, billing, accounts receivable, or customer service.

Key Responsibilities

Process and maintain membership enrollment and billing records.
Verify enrollment status and update member information.
Research and resolve enrollment, payment, and billing discrepancies.
Perform billing, accounts receivable, and account reconciliation activities.
Respond to internal and external inquiries by phone, email, and online systems.
Prepare and distribute membership and billing communications.
Maintain accurate records while meeting productivity and quality standards.
Navigate multiple systems and manage several tasks simultaneously.
Provide professional customer service and timely issue resolution.

Qualifications

Previous customer service, billing, enrollment, or administrative experience.
Strong attention to detail and organizational skills.
Basic accounting knowledge and financial aptitude.
Experience with payment reconciliation or accounts receivable preferred.
Accurate and efficient data entry, including 10-key.
Comfortable navigating multiple computer systems.
Strong written and verbal communication skills.
Ability to manage deadlines and work independently in a remote environment.
Healthcare insurance or membership enrollment experience preferred.
Must be a U.S. citizen.

Additional Information

This is an initial three-month contract with possible extensions based on business needs. There may be opportunities for full-time employment at the end of the assignment, although conversion is not guaranteed.

Candidates must complete a short, seven-question assessment as part of the selection process.

\nCompany Description

About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.