Front Desk Dental Scheduling Coordinator

Job Description

Job DescriptionFront Desk Scheduling Coordinator – Full Time

About Us

We are a privately owned, patient‑focused dental practice committed to providing exceptional care in a warm, friendly environment. Our team values kindness, professionalism, and genuine connection with the families we serve. We are looking for a dependable, upbeat Scheduling Coordinator who enjoys helping people and thrives in a fast‑paced front office role.

Position Overview

The Scheduling Coordinator manages the flow of the day by handling patient communication, organizing the schedule, and supporting both the administrative and clinical teams. This role is ideal for someone who is detail‑oriented, enjoys multitasking, and takes pride in creating a positive experience for every patient who walks through the door.

Key Responsibilities

• Greet patients with warmth and professionalism, creating a welcoming first impression
  
  
• Manage the daily schedule to ensure efficiency and productivity for the dental team
  
  
• Answer phones, respond to messages, and coordinate patient communication
  
  
• Schedule and confirm appointments, including hygiene and treatment visits
  
  
• Verify insurance benefits and assist patients with basic insurance questions
  
  
• Collect and post payments, provide treatment estimates, and discuss financial arrangements
  
  
• Maintain accurate patient records and update information as needed
  
  
• Assist with recall and reactivation to keep the schedule full
  
  
• Coordinate referrals, pre‑authorizations, and documentation when needed
  
  
• Support the team with general administrative tasks to keep the office running smoothly
  
  

Qualifications

• Prior dental or medical front office experience preferred
  
  
• Strong communication skills and a friendly, professional demeanor
  
  
• Ability to multitask and stay organized in a busy environment
  
  
• Comfort with computers, scheduling software, and digital communication
  
  
• Willingness to learn dental terminology, insurance basics, and office workflows
  
  
• Reliability, punctuality, and a team‑oriented mindset
  
  

What We Offer

• Full‑time, stable position in a supportive, non‑corporate environment
  
  
• Competitive pay based on experience
  
  
• Paid time off and office holidays
  
  
• Opportunities for training and professional growth
  
  
• A positive, family‑oriented workplace where your contribution truly matters