Job Description
Job DescriptionPosition Title: Front Office Specialist
Practice Name: Smile Quest Dental
Employment Category: Full-Time
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Compensation: $20.00 – $21.00 per hour DOE
Benefits: ADC package
About Us At Smile Quest Dental, we pride ourselves on providing high-quality, comprehensive dental care in a vibrant, high-energy environment. As a busy cosmetic and family practice in Rocklin, CA, we are dedicated to delivering exceptional patient experiences in a friendly, upbeat, and supportive setting. We are looking for a reliable, outgoing, and dedicated Front Office Specialist to join our team for the long term!
Position Overview As the Front Office Specialist, you will often be the first point of contact for our patients, setting the tone for their visit with warmth and professionalism. You will handle core administrative tasks, streamline office operations, and ensure our patients receive seamless care from the moment they walk through the door or call our office.
Key Responsibilities
- Receptionist & Patient Greeting: Warmly welcome patients upon arrival, manage check-in/check-out procedures, and keep the reception area running smoothly.
- Insurance Verification: Verify patient dental coverage and benefits prior to appointments to ensure accurate billing and treatment planning.
- Appointment Confirmations: Manage patient scheduling, conduct appointment confirmations, and fill schedule openings efficiently.
- Business Assistant Duties: Support daily front-office operations, handle phone inquiries, process correspondence, and maintain organized patient records.
Qualifications & Requirements
- Customer Service: Exceptional customer service skills are a must-we are looking for someone friendly, outgoing, and truly passionate about patient care.
- Experience: Dental office experience is preferred, but we are fully willing to train the right candidate with the ideal attitude and skill set.
- Key Attributes:
- Punctual & Reliable: Strong attendance record and consistent dependability.
- Attention to Detail: Excellent organizational skills and accuracy in handling patient data and insurance details.
- Team Player: Positive energy, strong communication skills, and a long-term commitment to growing with our practice.
Schedule & Location
- Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM
- Location: 6500 Lonetree Blvd, Rocklin, CA 95765
How to Apply If you are an enthusiastic, detail-oriented professional looking to build a rewarding, long-term career with a thriving dental practice, we would love to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for Smile Quest Dental.