<h3>Job Description</h3>
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
What you get to do in this role:   
The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
Qualifications
Qualifications and technical skills that will lead to your success:
<ul>
<li>4+ years customer facing technical support experience</li>
<li>Ability to troubleshoot difficult technical issues with ease and complexity</li>
<li>Ability to read basic Java/JavaScript code</li>
<li>Ability to explain solutions to complex technical problems</li>
<li>Personal commitment to quality and customer service</li>
<li>Ability to speak and read Portuguese desired, but not required</li>
</ul>
FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at <a href="mailto:talent.acquisition@servicenow.com" target="_blank">talent.acquisition@servicenow.com</a> for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Senior Technical Support Engineer

<h3>Job Description</h3>
Company Description
We're Growing - With Growth Comes Opportunity!
Cutera is a leading global aesthetics device company with a comprehensive product portfolio and a global distribution footprint. We are a fast-paced, high-tech medical device company looking for the right person to help grow our business and reap the rewards of doing it! We hire the best people and provide them the best comp and benefits to help improve their lives. Read more at <a href="http://www.cutera.com" target="_blank">www.cutera.com</a>
The Company’s technology enables physicians to provide advanced solutions for a broad range of medical aesthetic applications including improving the skin’s appearance through the treatment of superficial benign vascular and pigmented lesions, unwanted hair removal, improvement in skin laxity and wrinkles, and body contouring and sculpting.
Job Description
Position Summary:
As a Laser Technical Support Engineer at Cutera's headquarters in San Francisco, you will play a crucial role in ensuring the seamless operation of our medical and aesthetic laser systems while also providing training to our global field service operations. This position requires a strong technical background, excellent written communication skills, and the ability to work collaboratively within a dynamic team.
Duties and Responsibilities:
<ul>
<li>Provide technical support and guidance to customers via phone, email, and on-site visits to resolve technical issues related to our laser or aesthetic devices.</li>
<li>Collaborate with field service engineers to diagnose and resolve complex technical problems efficiently.</li>
<li>Develop and maintain service manuals, service bulletins, and engineering change orders (ECO) to document product specifications and procedures.</li>
<li>Create and update training curricula, agendas, presentations, and materials for internal and external training programs.</li>
<li>Conduct training sessions for field service engineers, and commercial and internal teams to ensure comprehensive product knowledge and installation, preventive maintenance, troubleshooting skill, and process. </li>
<li>Serve as the lead trainer for global field service operations, delivering training sessions across North America and internationally.</li>
<li>Collaborate with the R&amp;D and product development teams to provide feedback on product improvements and enhancements based on customer feedback.</li>
<li>Assist in managing spare parts inventory and logistics to ensure timely availability of components.</li>
<li>Maintain accurate and detailed records of technical support interactions and solutions.</li>
<li>Update and keep accurate records of field service activities and parts used.</li>
<li>Other duties as needed or required.</li>
</ul>
Qualifications
Position Requirements:
<ul>
<li>Bachelor or Associate degree with at least 2 years of college education in a related field (Engineering, Electronics, or equivalent), or a background in Biomedical Engineering.</li>
<li>Minimum of 3 years of experience in a technical support, field service engineering, or depot service engineering role within the medical or aesthetic laser industry.</li>
<li>Strong problem-solving skills with the ability to troubleshoot and resolve technical issues effectively.</li>
<li>Proficiency in using technical documentation software and tools.</li>
<li>Excellent written communication skills to create service manuals, service bulletins, and training materials.</li>
<li>Ability to lift at least 60 pounds.</li>
<li>Exceptional interpersonal skills and the ability to work effectively in a team environment.</li>
<li>Detail-oriented, organized, and capable of managing multiple tasks simultaneously.</li>
<li>Strong commitment to customer satisfaction and providing exceptional service.</li>
<li>Availability to work on-site at our San Francisco office from Monday to Friday.</li>
<li>Willingness to travel internationally to conduct training sessions for global field service operations.</li>
</ul>
Cutera expects to reasonably pay in the range listed below for this position based on the city and state listed in the job posting:
Annual base salary: $120K to $130K
The actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, education, and candidate residence if the position is remote or field-based. We reserve the option to pay above this range for the exemplary experience or higher education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
If you are ready to become part of our spectacular, growing, and FUN company, then apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Applicants responding to this posting must be able to provide proof of eligibility to work in the United States. Competitive salary, benefits, ESPP and stock options. Cutera is an Equal Employment Opportunity Employer.

Senior Laser Technical Support Engineer

<h3>Job Description</h3>
Looking for an exciting opportunity?
With the growth of our company, PaxeraHealth Corp. is now hiring a Senior Technical Support Engineer to join our talented team of individuals in our Technical Support department. We seek an individual who will embrace our culture of excellence, service and integrity. 
As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need. As such, we are one of the best and brightest medical solutions companies for whom to work.
We currently seek a Senior TS Engineer who will work directly with PaxeraHealth’s customers and TS team to resolve product problem calls that end-users face during the daily use of our family of products. The Senior Technical Support Engineer will focus on problem resolution, documentation and customer communication while delivering a best in KLAS customer service experience. The Senior TS Engineer will utilize internal knowledge-based articles and product training and work in conjunction with other teams to grow their skills that will help to increase their problem resolution rates and provide the highest level of technical support for customers.
This is a remote position for our company that is located in Newton,MA and requires someone who is energetic and wants to be involved in a fast paced and exciting environment. You will be responsible for the following key functions: 
Responsibilities and Duties
<ul>
<li>Acts as highest level of elevated software support to clients, providing technical assistance for support and implementations. </li>
<li>Responds to user requests for service and investigates error messages to determine nature and extent of support needed. Provides expert support and resolution to issues from customers and staff.  </li>
<li>Attends conferences and exhibitions and trade shows as needed to ensure software and computer technical issues are resolved timely.</li>
<li>Prepares weekly activity reports and submits on a timely basis.</li>
<li>Provides proactive service based on system monitoring information.</li>
<li>Performs technical tasks in assisting with project implementation such as installing virtual machines, OSs and software and scripting</li>
<li>Helps clients to understand Paxera technologies in relation to imaging and clinical workflows.</li>
<li>Contacts software vendors to obtain specifications, pricing, and other purchase related information needed in the selection of software.</li>
<li>Maintains up-to-date expertise in the installation, operation and application of company products and programs and a working knowledge of a wide variety of commonly used hardware and software.</li>
<li>Works to meet and exceed customer’s service expectations.</li>
<li>Assists with documentation and technical support content to assist with the computer installations of company products and programs.</li>
<li>Helps with the product setup process and IT support for product presentations to customers and visitors during trade shows.</li>
<li>Adheres to company policies and procedures.</li>
<li>Keeps informed of new products, services and other general information.</li>
</ul>
Qualifications and Skills
<ul>
<li>Prior to moving to a Senior Technical Support Engineer, all requirements for L2 Engineer must be met.</li>
<li>BA/BS degree in computer science or related discipline or the combination of education and experience.</li>
<li>5 years’ experience supporting and/or implementing PACS solutions or Healthcare IT sw products that utilizes similar technologies.</li>
<li>Prior experience working with Development or Engineering solving complex Healthcare IT sw issues.</li>
<li>Working knowledge of healthcare standards: IHE, DICOM and HL7</li>
<li>Previous medical imaging experience working with large healthcare enterprises either directly as a member of the healthcare enterprise or a vendor of the healthcare enterprises.</li>
<li>Networking: TCP/IP protocol, Ethernet, WAN, LDAP, Active Directory, Novell NetWare</li>
<li>Excellent communication skills: Written, verbal and listening.</li>
</ul>
We offer on the job training, and a respectful, friendly work environment in a growing company!
If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume now! Don’t miss out on this great opportunity.
 
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f2Pns87YGs

Senior Technical Support Engineer (L4)- Medical Imaging

<h3>Job Description</h3>
Applied Physics is seeking a highly motivated Senior Electro-Optical Engineer to join our team. The successful candidate will be responsible for leading the development, design, and testing of optical systems for space-based applications. The ideal candidate will have a Bachelor's degree in Optical Engineering, Physics, or a related field and 5 or more years of professional experience, a Master's degree and 3 or more years of experience, or a related PhD. 
Qualifications:
<ul>
<li>Bachelor's degree in Optical Engineering, Physics, or related field; or equivalent combination of education and experience</li>
<li>Experience fabricating, designing, or fielding tactical or space-based optical systems and relevant performance parameters</li>
<li>Experience with integration, test, characterization, and/or verification of optical systems</li>
<li>Active Top Secret security clearance or equivalent</li>
</ul>
Requirements
<ul>
<li>Lead a small optical engineering team as the Certified Principal Engineer (CPE) for the build and test of prototype or high TRL optical sensor hardware</li>
<li>Perform optical analysis to determine ability of designed optical systems to meet specifications</li>
<li>Work with Systems Engineering to perform system level design and decomposition into optical system requirements</li>
<li>Participate in studies and system trades for enhanced capabilities</li>
<li>Lead development of materials for program technical reviews and present data throughout the product development and maturation processes</li>
<li>Procure optical components to specification to meet performance goals</li>
<li>Lead development of build documents, hardware assembly, integration, test planning, and test execution of optical systems</li>
<li>Report progress periodically to program leadership and external customers and clients</li>
<li>Support spacecraft integration within a program coordinating across multiple disciplines to ensure requirements verification</li>
<li>Participate in failure investigations and anomaly resolution boards</li>
<li>Work with Certified Principal Engineers (CPEs), Responsible System Engineers (RSEs), designers, and test engineers to ensure smooth integration at the system level</li>
<li>Demonstrate effective verbal communication, develop concise and professional technical presentations, and deliver briefings to peers, leadership, and customers</li>
</ul>
Benefits
We offer a competitive salary and benefits package, flexible work hours, and opportunities for growth and career development. Join our dynamic and passionate team and help us make a positive impact on the world.
If you are a talented, motivated, and empathetic individual who shares our passion for making a difference, we encourage you to apply for this exciting opportunity to work with our team at Applied Physics. Applied Physics is an equal opportunity employer.

Senior Electro-Optical Engineer

<h3>Job Description</h3>
Salary: $80,000 - $110,000 DOE plus benefits
YouLoNetwork Engineer
Join Stimulus Technologies as a Network Engineer, contributing your expertise to our Internet Services department. This hybrid role demands a blend of remote, in-office, and travel responsibilities. At Stimulus Technologies, we entrust our Network Engineers with the management of our entire network environment spanning multiple locations and networks. Your mission is to enhance customer commitment and business prosperity through timely and effective results.

Company Culture
Stimulus Technologies stands on the pillars of five core values:
<ol>
<li>Driven to Grow: We are committed to continuous improvement and ambitious growth.</li>
<li>See a Need/Fill a Need: Anticipate challenges and proactively address them to meet the needs of our customers and generate valuable leads.</li>
<li>Elevate Others: Foster a collaborative and supportive environment that elevates the team.</li>
<li>Extreme Ownership: Take responsibility for driving network stability, demonstrating accountability and initiative.</li>
<li>Celebrate Success: Recognize and celebrate individual and team achievements among peers.</li>
</ol>

Our company goals are created around these values, and we guide our team members to embody them in all endeavors. Joining Stimulus Technologies means becoming part of an environment with rigorous standards, fostering continuous growth aligned with these values.

Success Profile
<ul>
<li>Expertise in managing network design and growth, particularly within an Internet Service Provider environment.</li>
<li>Consistent track record of meeting and surpassing network Service Level Agreements (SLAs).</li>
<li>Proficiency in providing Tier III support for customer service call tickets in an ISP setting.</li>
<li>Experience in offering direction on audits and executing network projects effectively.</li>
<li>Competency in IP address management and accounting within an ISP framework.</li>
<li>Diligent maintenance of network documentation to ensure clarity and accessibility.</li>
<li>Skilled in monitoring and maintaining network mapping systems for accurate representation.</li>
<li>Commitment to adhering to company rules and regulations, prioritizing network integrity and security.</li>
<li>Ability to support network technicians effectively, fostering a collaborative work environment.</li>
<li>Proficiency in discerning customer needs and offering relevant advice or recommendations.</li>
<li>Willingness to periodically assist the team with climbing towers for maintenance or installation tasks.</li>
<li>Capability to program core networking equipment and radio equipment for optimal performance.</li>
<li>Dedication to acquiring and maintaining technical skills necessary for job success, including staying abreast of evolving network protocols and technologies.</li>
<li>Analytical prowess to identify and report the root cause of ISP outages promptly.</li>
<li>Demonstrated sense of urgency in resolving issues to ensure customer satisfaction.</li>
</ul>

Necessary Skills
<ul>
<li>Proven track record of trustworthiness and reliability in previous roles, preferably within an ISP or related field.</li>
<li>Comprehensive understanding of network design principles, including advanced routing technologies commonly employed by ISPs.</li>
<li>Physical capability to lift up to 50 lbs.</li>
<li>Comfort with heights, including the ability to climb ladders and perform tasks on rooftops and tower locations.</li>
<li>Strong command of English and technical terminology, facilitating effective communication with clients.</li>
<li>Availability for after-hours support and handling emergency outages when necessary.</li>
<li>Willingness to travel to network locations as required.</li>
<li>Ability to thrive in a casual work environment, fostering camaraderie and enjoyment among colleagues.</li>
</ul>

Education and Experience
<ul>
<li>While not mandatory, certifications or post-secondary education in IT-related fields such as CompTIA Network+, Cisco CCNA, CCNP, or CCIE, or equivalent work experience would be advantageous.</li>
<li>A minimum of 7 years' experience in networking</li>
<li>Must have experience in a senior networking position at an ISP or similar environment.</li>
</ul>

Location
<ul>
<li>You must currently reside in one of the following states: Nevada, California, New Mexico, Missouri, Oregon or Washington</li>
<li>The position is primarily remote, but there is an expectation of onsite visits to each service location at least quarterly.</li>
</ul>
remote work

Principal Network Engineer - ISP Infrastructure Expert

<h3>Job Description</h3>
Fast-paced, high-growth, technology-driven marketing company serving the digital marketing automotive industry seeks hard working Senior Data Engineer. trong MSSQL experience, a must! 
The ideal candidate has very strong knowledge of the Microsoft SQL Server engine with a focus on the ability to troubleshoot, optimize, and support existing pipelines (SSIS) and processes, and a desire to learn (or already possess and grow) popular cloud technologies like Snowflake, BigQuery, Matillion, and more. 
The ideal candidate is analytical, results-oriented, self-driven, confident, and able to meaningfully contribute to solution design among a team of other skilled data engineers.
This is a full-time, salaried, remote position. Applicants must be located within the continental U.S., eastern or central time zones highly preferred. 
RESPONSIBILITIES:
<ul>
<li>
Maintain and support existing MSSQL processes, pipelines (SSIS), and schemas
</li>
<li>
Migrate existing pipelines and processes to the cloud (Snowflake, GCP)
</li>
<li>
Analyze and organize raw data sets to meet both functional and non-functional requirements
</li>
<li>
Develop and test new pipelines and processes, both in MSSQL and cloud environments
</li>
<li>
With the data engineering team, design and implement solutions that scale to meet business needs
</li>
<li>
Design and implement data models to support analytics and reporting initiatives
</li>
<li>
With the software team, develop products that deliver value to our clients
</li>
<li>
Participate in peer reviews of solution designs and related artifacts
</li>
<li>
Package and support deployment of releases
</li>
<li>
Analyze and resolve technical and application problems
</li>
<li>
Adhere to high-quality development principles while delivering solutions on time and on budget
</li>
<li>
Provide third-level support to business users
</li>
<li>
Participate in business operations as necessary to meet business goals
</li>
</ul>
REQUIREMENTS:
<ul>
<li>
Bachelor’s degree in Information Systems, Computer Science, or Information Technology (a 4-year bachelor’s degree is acceptable) - OR - expertise in above subject matters matched by experience
</li>
<li>
7+ years’ experience in MSSQL data engineering and development
</li>
<li>
Excellent understanding of T-SQL, stored procedures, indexes, stats, functions, and views
</li>
<li>
Expert understanding of relational and warehousing database design and querying concepts
</li>
<li>
Experience with SSIS, data integration, and ETL/ELT procedures
</li>
<li>
Exposure to agile development methodology
</li>
<li>
Understanding of version control concepts
</li>
<li>
Strong desire to learn
</li>
<li>
Strong desire to be a world-class data and SQL troubleshooter
</li>
</ul>
BENEFICIAL:
<ul>
<li>
Experience with Snowflake cloud data warehouse
</li>
<li>
Experience with Matillion (Snowflake/BigQuery)
</li>
<li>
Experience with Google Cloud Platform technology stack: BigQuery, Data Flow, Data Fusion
</li>
<li>
Experience with BI tools like Sigma, Tableau, and others
</li>
<li>
Experience with NoSQL databases
</li>
</ul>
COMPENSATION This is a full-time, salaried, remote position headquartered in Herndon, VA. Eastern or central time zones preferred. Competitive compensation commensurate with experience. Participation in company benefit offerings includes paid time off, medical, dental, vision, 401(k)/matching, wellness, and more.
NEXT STEPS If you meet the requirements and are interested in applying for this role, please complete the online application, be sure to include a current resume, contact information, and salary requirements. NO PHONE CALLS PLEASE.
ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide.
We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.
Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.
Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Senior Data Engineer

<h3>Job Description</h3>
Salary: 
Electrical Design Engineer 
The Dimension Group is seeking a qualified Electrical Designer / Engineer to join our MEP team in our Dallas TX or Denver CO offices.

Key Responsibilities:
<ul>
<li>Working with senior MEP team members in the technical execution of the assigned project duties</li>
<li>Assist the project team in the production of projects, balancing deadlines to maintain the highest quality</li>
<li>Assist senior staff in the development of technical construction documents including drawings and specifications</li>
<li>Under appropriate supervision, actively practice engineering calculations and perform system designs</li>
</ul>

Minimum Requirements:
<ul>
<li>Bachelor’s degree in engineering</li>
<li>Great attitude and looking to learn and grow in a team environment</li>
</ul>
We provide a comprehensive benefits package that includes company paid employee health insurance.  We support and encourage work/life balance. We like to work hard and have fun.  You will find an opportunity to partner with smart, energetic people who innovate with national brands and grow every day!

Electrical Designer

<h3>Job Description</h3>
Salary: 
GridX is seeking a Senior DevOps Engineer to help us build functional systems that improve customer experience.

Senior DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, Bash and automation tools, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately and securely.

In this role, you'll get to:
<ul>
<li>Build and maintain cross-team platform components: infrastructure based on Infrastructure-as-Code, CI/CD pipelines, application/infrastructure monitoring, and automation of other development-related processes</li>
<li>Design and Deploy Automation of Container Applications using Kubernetes and Docker</li>
<li>Setup application/system monitoring </li>
<li>Work with Developers/QA to build and validate containerized applications</li>
<li>Manage geographically deployed server farms</li>
<li>Document Deployment Processes, Services and Environments</li>
</ul>

Requirements:
<ul>
<li>BE/BTech with CS or related discipline</li>
<li>5+ years of experience as a DevOps, Site Reliability Engineer (SRE) or Systems Engineer</li>
<li>Advanced understanding of AWS services and components - VPC, IAM, EC2, ALB, ECS/EKS</li>
<li>Strong background in Linux Shell Programming</li>
<li>Strong experience with SQL and NoSQL (Cassandra or DynamoDB)</li>
<li>Strong experience in Distributed Streaming Platform (Kafka/ Spark)</li>
<li>Strong experience in Docker Containers</li>
<li>Hands on experience with one or more of Java/Python/Go/NodeJS languages</li>
<li>Implementation Experience in automation tools and frameworks (CI/CD pipelines) like Git (Source Repo), Maven/Gradle (build tool), Jenkins/Teamcity and Docker.</li>
<li>Hands-on experience in Kubernetes</li>
<li>Experience in Package Management Tools like npm</li>
<li>Experience with automation/configuration management tools like Terraform/ Puppet/ Chef/ Ansible</li>
<li>Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required) for application deployment</li>
<li>Knowledge of best practices and IT operations in an always-up, always-available service</li>
<li>Experience in troubleshooting production issues and co-ordinate with the development team to streamline code deployment</li>
<li>Proven experience in optimizing a company’s computing architecture</li>
</ul>

Good to have:
<ul>
<li>AWS certification (Architect, Operations) is a plus</li>
<li>Monitoring tools like Grafana/Prometheus and Appdynamics is a plus</li>
</ul>

Additional Project/Soft Skills:
<ul>
<li>Strong verbal and written communication with ability to articulate problems and solutions over the phone and emails.</li>
<li>Strong sense of urgency, with a passion for accuracy and timeliness.</li>
<li>Ability to work calmly in high pressure situations and manage multiple projects/tasks.</li>
<li>Ability to work independently and possess superior skills in issue resolution.</li>
</ul>
Your Location
Because much of the team is based in Denver, CO, it is preferred that the selected candidate be located in the Denver area. The role will include occasional work at a GridX Industrious shared office or attendance at offsites and/or customer sites, as determined by your role’s responsibilities and agreed to with your manager. 
Your time is valuable! Please note we will only be reviewing applications for those who reside in our preferred location.

Compensation

Compensation is based on your specific location, and, for this position, may range from $150,000 to $190,000/year base salary + equity &amp; benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location.

Our Interview Process
<ul>
<li>Intro Call (20-30 minutes)</li>
<li>Interview #1 In Depth Technical Discussion Chat with Director of SRE &amp; Automation (45-60 minutes)</li>
<li>Technical Assessment</li>
<li>Interview #2 In Depth Technical Discussion Chat with Lead SRE (45-60 minutes)</li>
<li>Interview #3 In Depth Technical Discussion Chat with Senior SRE (45-60 minutes) </li>
</ul>

Benefits
<ul>
<li>Flexible PTO</li>
<li>Excellent Medical, Dental and Vision Insurance</li>
<li>401k Match</li>
<li>Stock Options</li>
<li>Parental Leave</li>
<li>Be part of creating our clean energy future</li>
</ul>

Our Values
Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:
<ul>
<li>eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.</li>
<li>eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.</li>
</ul>
<ul>
<li>eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.</li>
<li>eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.</li>
</ul>
About GridX
GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers, and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future.

At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time.
remote work

Senior DevOps Engineer - Hybrid Denver, CO

<h3>Job Description</h3>
Salary: 
GridX is seeking a DevOps Engineer to help us build functional systems that improve customer experience.

DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, Bash and automation tools, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately and securely.

In this role, you'll get to:
<ul>
<li>Build and maintain cross-team platform components: infrastructure based on Infrastructure-as-Code, CI/CD pipelines, application/infrastructure monitoring, and automation of other development-related processes</li>
<li>Design and Deploy Automation of Container Applications using Kubernetes and Docker</li>
<li>Setup application/system monitoring </li>
<li>Work with Developers/QA to build and validate containerized applications</li>
<li>Manage geographically deployed server farms</li>
<li>Document Deployment Processes, Services and Environments</li>
</ul>

Requirements:
<ul>
<li>BE/BTech with CS or related discipline</li>
<li>3+ years of experience as a DevOps, Site Reliability Engineer (SRE) or Systems Engineer</li>
<li>Advanced understanding of AWS services and components - VPC, IAM, EC2, ALB, ECS/EKS</li>
<li>Strong background in Linux Shell Programming.</li>
<li>Strong experience with SQL and NoSQL (Cassandra or DynamoDB)</li>
<li>Strong experience in Distributed Streaming Platform (Kafka/ Spark)</li>
<li>Strong experience in Docker Containers</li>
<li>Hands on experience with one or more of Java/Python/Go/NodeJS languages</li>
<li>Implementation Experience in automation tools and frameworks (CI/CD pipelines) like Git (Source Repo), Maven/Gradle (build tool), Jenkins/Teamcity and Docker.</li>
<li>Hands-on experience in Kubernetes</li>
<li>Experience in Package Management Tools like npm.</li>
<li>Experience with automation/configuration management tools like Terraform/ Puppet/ Chef/ Ansible.</li>
<li>Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required) for application deployment.</li>
<li>Knowledge of best practices and IT operations in an always-up, always-available service</li>
<li>Experience in troubleshooting production issues and co-ordinate with the development team to streamline code deployment.</li>
<li>Proven experience in optimizing the company’s computing architecture.</li>
</ul>

Good to have:
<ul>
<li>AWS certification (Architect, Operations) is a plus</li>
<li>Monitoring tools like Grafana/Prometheus and Appdynamics is a plus</li>
</ul>

Additional Project/Soft Skills:
<ul>
<li>Strong verbal and written communication with ability to articulate problems and solutions over the phone and emails.</li>
<li>Strong sense of urgency, with a passion for accuracy and timeliness.</li>
<li>Ability to work calmly in high pressure situations and manage multiple projects/tasks.</li>
<li>Ability to work independently and possess superior skills in issue resolution.</li>
</ul>

Your Location
Because we are looking for specific time zone coverage, the ideal candidate must reside in EST time zone. The role may include occasional work at a GridX Industrious shared office or attendance at offsites and/or customer sites, as determined by your role’s responsibilities and agreed to with your manager. 
Your time is valuable! Please note we will only be reviewing applications for those who reside in our preferred location.

Compensation

Compensation is based on your specific location, and, for this position, may range from $120,000 to $160,000/year base salary + equity &amp; benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location.

Our Interview Process
Intro Call (20-30 minutes)
Interview #1 In Depth Technical Discussion Chat with Director of SRE &amp; Automation (45-60 minutes)
Technical Assessment
Interview #2 In Depth Technical Discussion Chat with Lead SRE (45-60 minutes)
Interview #3 In Depth Technical Discussion Chat with Senior SRE (45-60 minutes) 

Benefits
<ul>
<li>Flexible PTO</li>
<li>Excellent Medical, Dental and Vision Insurance</li>
<li>401k Match</li>
<li>Stock Options</li>
<li>Parental Leave</li>
<li>Be part of creating our clean energy future</li>
</ul>

Our Values
Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:
<ul>
<li>eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.</li>
<li>eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.</li>
</ul>
<ul>
<li>eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.</li>
<li>eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.</li>
</ul>

About GridX
GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers, and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future.

At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time.
remote work

DevOps Engineer - Remote US EST

<h3>Job Description</h3>
Company Overview
Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transition to the net-zero carbon grid.
The unique combination of attributes offered by Mainspring’s linear generator enables applications on both the commercial and utility sides of the meter for the $816B global electricity equipment market. We serve a wide range of Fortune 500 customers across markets and industries as well as top-tier utilities and other gridside providers.
We are looking to build relationships with people who share our values:
<ul>
<li>Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.</li>
<li>Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.</li>
<li>Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.</li>
</ul>
Mainspring is based in Menlo Park and has partnered with top-tier investors and utilities such as Khosla Ventures, Bill Gates, NextEra, and American Electric Power. More information can be found at <a href="http://www.mainspringenergy.com" target="_blank">www.mainspringenergy.com</a>.
Responsibilities
A key enabler of Mainspring’s mission is the ability of its team to design systems that solve customer problems in the cross section of resiliency and clean power supply. This includes visiting customer sites, engaging with customers to understand their needs, and participating in the configuration &amp; startup of custom clean power solutions based on our linear generators. Mainspring seeks a Commissioning Engineer with emphasis in power systems controls applications to architect customer solutions that get deployed in practice.
As a Commissioning Engineer, you will:
<ul>
<li>Serve as technical lead for the controls architecture and solution design on customer sites.
<ul>
<li>Including overseeing and designing site network architecture, programming of relays, PLCs, microgrid controllers, HMIs, etc. </li>
</ul>
</li>
<li>Resolve installation issues, procedures, and methods by working with project management, engineering, and contractors.</li>
<li>Specify controls devices and architecture, program and test controls at customer sites. </li>
<li>Lead the investigation of product or system problems, understands causal mechanisms, recommends appropriate action, and documents results</li>
<li>Provide advanced technical support for other field technicians troubleshooting complex systems.</li>
<li>Write scope of works, installation instructions, and sequence of operations for the controls architecture. </li>
<li>Support cost estimating of the various controls strategies. </li>
<li>Work with and onboard third party vendors for nationwide support. </li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in Electrical engineering, Mechanical engineering, Controls Engineering, or related technical degree/experience required.</li>
<li>At least 5 years experience working with distributed energy systems (backup generation, CHP, batteries for resiliency), including performing the site visits and producing the single line diagrams and plan drawings (CAD) </li>
<li>Experience and knowledge of inverter based power systems and equipment</li>
<li>Understanding of electrical system principles and safety procedures</li>
<li>Hands-on, practical experience in installation/commissioning of industrial equipment including the ability to interpret schematic diagrams and technical specification documents</li>
<li>Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area with a demonstrated track record of technical problem solving and quality decision making.</li>
<li>Past responsibility for onsite startup and testing of complex power generation projects including switchgear, automation PLC/HMI, protective relays, industrial control networks, etc.</li>
<li>Proven ability to perform detailed fault finding on complex control systems with strong attention to detail, problem solving and a high level of accuracy</li>
<li>Strong command of after-market resiliency challenges, topology, and solutions (domain expertise of controls solutions around resiliency projects a plus)</li>
<li>Intricate knowledge of microgrid controls solutions, devices, programming, technical challenges and constraints, energy management systems, controls architecture. </li>
<li>Excellent organization, documentation, and communication skills</li>
<li>Ability to problem-solve, think creatively, and timely resolve personnel and project related issues</li>
<li>Ability and interest in nationwide travel up to 50% of the time.</li>
</ul>
The Bay Area salary for this role is $135k-$170k base + pre-IPO stock + benefits. This position can be on-site or remote. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee.
Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.
In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.

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