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job_organization_name

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<h3>Job Description</h3>
Customer Care Coordinator

About Conterra
Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.
We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider. 
Fiber driven. People powered. 
Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.
As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team. 

REPORTING TO: Supervisor, Customer Care
LOCATION: Charlotte, NC - In Office with possibility of Hybrid
JOB PURPOSE: 
The Customer Care Coordinator primary responsibility is to ensure an excellent customer experience for all stages of the customer’s life cycle. Priorities will include smooth onboarding, timely delivery, and courteous support throughout the customer lifecycle resulting in increased customer satisfaction, loyalty, and retention. The Customer Care Coordinator helps Conterra live up to our promise of an excellent customer experience as heard from our customers when they say…
<ol>
<li>Conterra knows me.</li>
<li>Conterra makes it easy.</li>
<li>Conterra is available and helpful.</li>
<li>Conterra resolves trouble quickly.</li>
<li>Conterra is prompt and fair.</li>
<li>Conterra reaches out to me.</li>
</ol>
REPONSIBLITIES:

<ul>
<li>Deliver world-class customer care to Enterprise customers across multiple regions. </li>
<li>Build sustainable relationships with customer accounts through open &amp; interactive communication.</li>
<li>Handle incoming calls, emails &amp; chat from customers asking for help with their account, services, or other requests of Conterra.</li>
<li>Make outbound calls to customers to welcome them as new customers, inform them of changes at Conterra, or to follow-up on a customer request.</li>
<li>Take ownership of the customer’s problem and be their single point of contact.</li>
<li>Professional communication with internal and external customers.</li>
<li>Assist customers with billing inquiries related to billing statements, charges, and online portal.</li>
<li>Update customer billing information – billing address, payment methods, and contact information.</li>
<li>Process payments over the phone, email, and chat.</li>
<li>Address cancellation inquiries regarding account closure, contract terms, and cancellation fees.</li>
<li>Coordinate, gather and submit complete order packages from Sales Team to Service Delivery. </li>
</ul>

SKILLS / QUALIFICATIONS:

<ul>
<li>Communication Skills – Clear verbal and written communication abilities</li>
<li>Customer Service Experience – Prior experience in a customer-facing role (telecom experience preferred) </li>
<li>Problem Solving Skills – Ability to analyze customer issues &amp; find appropriate solutions quickly &amp; efficiently.</li>
<li>Ability to multi-task, prioritize &amp; manage time effectively.</li>
<li>Patience and empathy – Remaining calm and composed especially when dealing with challenging situations.</li>
</ul>
EDUCATION / CERTIFICATIONS:
<ul>
<li>High School Diploma – Some college preferred. </li>
</ul>
What we offer
<ul>
<li>Core values that embody teamwork, integrity, and excellence</li>
<li>A super talented team who values hard work, success, and fun :)</li>
<li>Work/ Life Balance</li>
<li>Premium health benefits (medical, dental, vision, flex spending, etc.)</li>
<li>Flexible and generous PTO schedule + paid holiday schedule</li>
<li>401K program</li>
</ul>
Diversity &amp; Inclusion
Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

Customer Care Coordinator

<h3>Job Description</h3>
Salary: $16/hr plus bonuses 
We offer competitive pay, ongoing training, full benefits, paid time off, no nights/weekends, and opportunities for growth within the company. If you are a self-starter with a strong work ethic and a desire to succeed please know that Anti-Pesto prides itself on being a 5-Star place of employment. We believe in and welcome people of all races, faiths, and genders. We try to provide a place of employment that encourages personal and professional growth. We believe that while work is important, family is more. We do what we say we are going to do, even if no one is looking and if this sounds like you, apply now

We are looking for a Customer Care Specialist who will be the vital link between our company and our current and potential customers. You should have the ability to accept ownership for effectively facilitating customer issues, complaints, and inquiries, keeping customer happiness at the core of every decision and behavior.
Locally owned and operated since 1988, Anti-Pesto is trusted with protecting the health and property of businesses and homeowners throughout the Tampa Bay/St. Petersburg/Central Florida area.

Skills and attributes we are seeking include:
<ul>
<li>Handle a lot of inbound and outbound calls from current and prospective customers</li>
<li>Follow communication “scripts” when handling different topics</li>
<li>Ask qualifying questions to confirm needs and match to Anti-Pesto solutions</li>
<li>Seize opportunities to up-sell services when they arise (if needed)</li>
<li>Build sustainable relationships and engage customers by going above and beyond</li>
<li>Keep records of all conversations in the company database in a comprehensible way</li>
<li>Dedication to improving your knowledge and skills</li>
<li>Bi-Lingual a plus</li>
<li>Meet personal/team qualitative and quantitative targets</li>
<li>Intermediate/Accurate typing</li>
<li>Strong computer skills are required - Word, Excel (Google Suite), Email, and accurate typing </li>
</ul>

Our requirements include:
<ul>
<li>A dream to succeed</li>
<li>Advanced knowledge of MS Office or similar Google applications</li>
<li>The skill to quickly learn and use new technologies</li>
<li>A friendly phone presence and a positive outlook</li>
<li>One year of experience and/or training in a customer service role preferred</li>
<li>Effective social and communication skills, both written and verbal</li>
<li>Ability to multi-task, detail-oriented, and work independently</li>
<li>A/P, A/R, database management, and collections experience preferred but not required</li>
</ul>

Benefits:

***Top Rated Pest Control Company in Tampa Bay Area***

Our Sales Professionals enjoy unlimited earning potential

Benefits of working at Anti-Pesto Bug Killers:

Paid vacation, sick, and holidays 
Paid training
Unlimited earning potential
Salary plus commission
Company car
Fuel card
iPad, iPhone
Excellent health, dental, and vision benefits
401K
..and best of all, our employee support dog, Red! 

Anti-Pesto's core values are all about Growth, Respect, Integrity, Exceptional Service, and Family. If you feel the same way, it's time to talk to Ray.

<h3>Job Description</h3>
About the role:
In your role as Office Coordinator, you will support the Office Manager with the daily running of The Yard by delivering a well presented, professional, efficient, friendly reception and office environment. You’ll also provide support with a wide range of facilities and services to ensure the office operates efficiently and the appearance is maintained to an outstanding level both inside and outside of the building. In addition, you will support the office manager with coordinating contractors onsite and performing daily checks that all areas of the office are within health &amp; safety guidelines.
Key Accountabilities &amp; Responsibilities
<ul>
<li>Support with the day to day running of The Yard which includes coordinating meeting room requirements, diary bookings and coordinating all maintenance ensuring that communal areas are kept to an exceptional standard. You’ll also need to liaise with cleaning staff to ensure standards are delivered and maintained ongoing</li>
<li>To ensure product displays are in perfect condition and propped appropriately</li>
<li>Communicating with regular contractors to ensure the maintenance of the entire building is delivered to a high standard and log maintenance tasks on system</li>
<li>Engaging with alternative contractors to secure them at short notice in emergencies</li>
<li>Update the following: office policy and procedures documents, the content of The Yard intranet site and the business continuity plan</li>
<li>Support with the update and maintenance of the product display area in our other offices.</li>
<li>Deliver H&amp;S inductions for new starters &amp; visitors</li>
<li>Support with the delivery of Fire Marshall Training, ensuring we always have qualified Fire Marshals in place</li>
</ul>
Benefits of working for us as an Office Coordinator
<ul>
<li>Highly competitive salary plus bonus</li>
<li>Competitive Pension Plan with core 6% employer contribution, further 2% matching available</li>
<li>25 days holiday (excluding Bank holidays)</li>
<li>Staff discount on Howdens’s products</li>
<li>Share awards and prize draws</li>
<li>Subsidised gym membership</li>
<li>Modern spacious offices with free parking</li>
<li>Friendly and supportive environment offering exceptional reward and recognition</li>
</ul>

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<h3>Job Description</h3>
Baker Roofing Company – Residential Coordinator 
Baker Roofing invests in our employees by empowering success and offering training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance. 
With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture. 
Apply today if this sounds like the opportunity you have been looking for!
 Summary
Customer Care Coordinator is responsible for answering incoming phone calls, texts, and/or emails from prospects and existing customers. Utilizing this information, the coordinator sets up this information in the Customer Relationship Management (CRM) tool as well as setting the appointment for the estimator. 
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications
<ul>
<li>Education: Minimum High School Graduate/ College Preferred</li>
<li>Years of Experience: Minimum of 2 years customer service</li>
<li>Language Skills: Must speak English fluently and Spanish is a plus</li>
<li>Driver License: Preferred</li>
<li>Demonstrate ability to accurately capture information</li>
<li>Experience with SalesForce CRM</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Experienced with Microsoft Outlook, Word, Excel at an intermediate level</li>
</ul>
<ul>
<li>Excellent written and verbal communication skills</li>
<li>Strong interpersonal skills and ability to work effectively with peers, clients, vendors, and a wide range of people with diverse cultural backgrounds</li>
<li>Possess a motivated and professional attitude</li>
<li>Ability to work independently, handle multiple tasks simultaneously and access all responsibilities for priority</li>
<li>Accuracy in CRM updates and the assignment of work to other individuals within the company</li>
</ul>
Essential Functions
<ul>
<li>Manage incoming calls and prioritize appropriate steps to ensure 100% customer satisfaction</li>
<li>Communicate with customers as it relates to job function – scheduling and invoicing issues, etc.</li>
<li>Ability to simultaneously work within CRM / Salesforce / Acuity / Excel / other</li>
<li>Scheduling logistics and calendar coordination for salesman </li>
<li>Assist all associates with questions and needs as they arise with a cooperative spirit</li>
<li>Notify management of trends or issues with the customer interaction process</li>
<li>Work schedule flexibility to cover for others while they are out of the office</li>
<li>Ability to adapt to changing work processes</li>
<li>Other clerical tasks as needed and requested</li>
</ul>
Work Environment
<ul>
<li>Prolonged use of computer; typing, reading, sitting</li>
</ul>
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or <a href="mailto:recruiting@bakerroofing.com" target="_blank">recruiting@bakerroofing.com</a>.
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
<ul>
<li>Principals only. Recruiters, please don't contact this job poster.</li>
</ul>
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<h3>Job Description</h3>
What's in it for you...
<ul>
<li>Full-Benefits (health, dental, vision) &amp; 401k Plan!</li>
<li>Paid holidays off!</li>
<li>Paid vacation days!</li>
<li>Great Work Place Culture!</li>
<li>No Cold Calling!</li>
<li>Brand New Facility!</li>
</ul>
Schedule for this position in Customer Service:
<ul>
<li>Monday-Thursday (Potential hours will be between 8a-7p)</li>
<li>Friday (8a-5p)</li>
<li>1-2 Predetermined Saturdays a month (1st shift)</li>
</ul>
Is this what you've been looking for?
<ul>
<li>A trusting, respectful, and fun culture</li>
<li>The best tools and training to get the job done the right way</li>
<li>A solid pay and benefits package</li>
<li>Opportunities for professional growth</li>
</ul>
What you will do:
<ul>
<li>Conducting inbound and outbound calls with customers and internal employees with a focus on providing exceptional care</li>
<li>Discuss services we have to offer and how they can help solve problems that our customers are experiencing with their homes</li>
<li>Schedule installation and service appointments for our sales and service departments</li>
<li>Accurately documenting discussions including notes and pictures associated with our customer's needs</li>
</ul>
What you will need:
<ul>
<li>Desire to challenge the status quo to redefine the construction industry.</li>
<li>Possess excellent interpersonal communication skills demonstrated through strong customer service experience. (Preferred 2 years minimum of customer care experience).</li>
<li>A combination of education and experience that illustrates a proven track record in this field. (Those with prior experience handling logistics, scheduling, and calendars preferred).</li>
<li>Ability to meet the requirements of a preemployment background check and drug screen.</li>
<li>Call center or office setting experience preferred</li>
</ul>
Ayers Basement Systems, a regional leader in the foundation repair and waterproofing industry, is looking for a Customer Care Coordinator to join our growing team. Who is this person? An organizational rock star who can be an ambassador to our customers, help schedule appointments, communicate services we have to offer and provide a memorable, one-of-a-kind experience!
Here at Ayer's, we do things a bit different. Our mission is to COMPLETELY REDEFINE our industry. What does that mean for you? It means that we strongly believe in investing in our employees so that they have the tools, knowledge and opportunity for growth to be successful in their roles and feel fulfilled knowing that the work we do leaves our customers saying "Wow!"
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<h3>Job Description</h3>
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Are you interested in working for a company that makes a difference in peoples lives? Do you want to work for a company that values its employees and supports professional development?
A Day in the Life of a Customer Care Coordinator:
<ul>
<li>Customer Service
<ul>
<li>Answer incoming phone calls and respond to emails.</li>
<li>Request and respond to customer feedback and reviews.</li>
<li>Keep customers informed of the status of their jobs.</li>
</ul>
</li>
<li>Operations
<ul>
<li>Scheduling.</li>
<li>Help coordinate with office staff on job deadlines and priorities.</li>
<li>Estimate incoming jobs, invoice completed jobs and deposit payments</li>
<li>Follow up with contractors and insurance adjusters to obtain estimate approvals.</li>
<li>Keep job database updated real-time. </li>
</ul>
</li>
</ul>
What We are Looking for in You:
<ul>
<li>Experience as an Office Manager and/or Administrative Assistant.</li>
<li>Experience working with contractors and billing insurance companies a plus (but not required).</li>
<li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li>
<li>Ability to work efficiently and effectively in a team environment.</li>
<li>Attention to detail and accuracy.</li>
<li>Solid multi-tasking ability, prioritizing skills, and attention to details.</li>
</ul>

<h3>Job Description</h3>
&amp;#x1F680; Transform Lives with JumpstartMD: Join Us as our next Member Care Coordinator at our Pleasanton, CA location
&amp;#x1F31F; About JumpstartMD:
We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards!
JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss.
Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy.
Boasting 13 high-end offices scattered like across the Bay Area – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.
Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD!
&amp;#x1F463; Your Next Adventure: Member Care Coordinator  REPORTS TO: Clinician Manager CLASSIFICATION: Part to Full-time, non-exempt (25+ hours a week) SCHEDULE: Tuesday - Friday 6:50am - 2:00pm, some later hours required for training, internal meetings and inventory. LOCATION: Pleasanton, CA
✍️ DUTIES &amp; RESPONSIBILITIES
<ul>
<li>Vibrant Frontline Presence: Be the welcoming force for members and visitors, ensuring a positive experience from the start. Manage interactions, check-ins, and appointments with enthusiasm, creating a memorable member journey.</li>
<li>
Swift Communication Mastery: ​​Respond promptly to a bustling stream of calls, messages, and emails, setting high standards for timely communication.
</li>
<li>
Member Success Advocacy: Guide new members through a seamless onboarding process, infusing excitement into agreement forms, program details, and payment discussions. Foster lasting relationships with members, actively promoting their ongoing success.
</li>
<li>
Administrative Dynamo: Navigate order processing, billing wizardry, and maintain an inventory that's always ready for action.
</li>
<li>
Logistical Marvel: Command the mail and packages domain, ensuring smooth deliveries and handling, including outgoing shipments. Be a guiding light in new hire setup and training, injecting energy into curriculum review and hands-on shadowing.
</li>
<li>
Innovative Collaboration: Collaborate with the team, sparking ideas to elevate the member experience. Dive into exciting projects and assignments, showcasing adaptability and a flair for innovation.
</li>
</ul>
&amp;#x1F97C; QUALIFICATIONS AND REQUIREMENTS
<ul>
<li>High school diploma required. Bachelor’s or Associates degree in related field preferred.</li>
<li>1-2 years of experience in a customer-facing role, preferably in a medical or clinical office setting.</li>
<li>Proficient in MS Office 365, EHR/EMR systems, and scheduling and billing systems.</li>
<li>Exceptional interpersonal, verbal and written communication skills.</li>
<li>Excellent multi-tasking skills. Ability to efficiently perform job duties in a fast-paced work environment with zero to few errors.</li>
<li>High level of ownership, accountability and initiative.</li>
<li>Flexible with a team-player mentality. Ability to work collaboratively and efficiently in an intimate clinical setting.</li>
</ul>
&amp;#x1F680; Why JumpstartMD?
Impact Lives: Be part of a team that’s transforming health, empowering individuals, and celebrating over a million pounds lost - and counting! Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection. Community and Connection: Join a tribe of passionate professionals in 13 locations, all committed to uplifting health and wellness. Grow with Us: With plans for geographical expansion soon, the sky's the limit for your career growth and personal development.
&amp;#x1F334; WHAT WE OFFER
<ul>
<li>Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally.</li>
<li>Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions</li>
<li>Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.</li>
<li>​​​​​​​Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.</li>
<li>Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.</li>
<li>​​​​​​​Wellness Support:
<ul>
<li>Receive 4 annual paid wellness days to prioritize your health.</li>
<li>Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy).</li>
<li>Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.)</li>
</ul>
</li>
</ul>
&amp;#x1F31F; Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us!
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees
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Member Care Coordinator / Customer Service

<h3>Job Description</h3>
Chad's AC Direct is on the lookout for a passionate individual to step into the role of Customer Care Coordinator - Customer Service Rep in Montgomery, AL. This is not just a job; it's a gateway to becoming an essential part of our dynamic team. If you're enthusiastic about customer service and thrive in a fast-paced environment, seize the opportunity and apply today!

THE MANY PERKS OF JOINING OUR TEAM
Unlock a world of possibilities at Chad's AC Direct! As a Customer Care Coordinator - Customer Service Rep, you'll enjoy competitive pay ranging from $14 to $18 per hour, coupled with a suite of benefits that includes:
<ul>
<li>Blue Cross Blue Shield insurance</li>
<li>Matching IRA</li>
<li>Paid vacation</li>
<li>Extra $8 per booking for after-hours work</li>
<li>Company-provided phone</li>
</ul>
Join a workplace where excellence is celebrated, teamwork is paramount, and professional growth is encouraged. Apply now to embark on a fulfilling journey with us!

ABOUT US
At Chad's AC Direct, we are a leading HVAC company specializing in installation, service, and maintenance. We aim to deliver exceptional heating and air conditioning solutions while fostering a culture of excellence, teamwork, and professional growth. Our team enjoys a supportive work environment, competitive benefits, and exciting opportunities for advancement. Join our team and experience the rewarding career you've been searching for!

WHAT YOUR DAY ENTAILS
Immerse yourself in a diverse 40-hour workweek as a Customer Care Coordinator - Customer Service Rep. Once fully acclimated, there's the exciting opportunity for overtime. Envision your role as the maestro behind scheduling maintenance, ensuring a robust 95% booking rate for AC service calls, and skillfully setting up leads calls. Beyond the tasks, your day unfolds as a narrative of problem-solving, professionalism, and creating lasting impressions. Be the bridge between our clients and their comfort – join us and redefine customer care at Chad's AC Direct!

DO YOU HAVE WHAT IT TAKES?
<ul>
<li>Customer service experience</li>
<li>Knowledge about the heating and air conditioning industry</li>
<li>Passionate about helping others</li>
</ul>
Having great phone, office, and NEPQ sales skills is a plus! Meet the requirements listed above? If so, we need YOU as our Customer Care Coordinator - Customer Service Rep! Apply today with our initial 3-minute, mobile-friendly application to have your career soar to heights like never before. We hope to meet you soon!

Customer Care Coordinator - Customer Service Rep

<h3>Job Description</h3>
Customer Care Coordinator- HYBRID schedule

Stable and growing company located in Vernon Hills is seeking a Customer Care Account Specialist who can work in a fast-paced environment to join their team! Positive attitude, excellent customer service skill and order entry experience. HYBRID schedule! This role is moving fast! 
Location: Vernon Hills, IL
Compensation: $21-23/hr (based on experience)
Job Description:
.
<ul>
<li>receive, review, and enter incoming customer purchase orders, return requests, credits, and debits in an accurate and timely manner.</li>
<li>verify and make corrections as necessary to order to ensure accurate information on to order specifications.</li>
<li>build and maintain strong business relationships and customer loyalty by gaining trust through prompt follow up and accurate service.</li>
<li>accurately collect and process information for inquiries, orders, billings, and returns</li>
<li>performs other duties as assigned</li>
</ul>

Job Requirements:
<ul>
<li>2+ years of order entry &amp; account management experience </li>
<li>exposure to an ERP system</li>
</ul>



 Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Customer Care Coordinator- HYBRID schedule

<h3>Job Description</h3>
Join Our Team as a Customer Care Specialist &amp; Admin Coordinator!
Tampa, Florida - In Office Position  
Are you ready to be the face and voice of a dynamic, fast-growing company? We're looking for someone who embodies professionalism, positivity, and helpfulness to become our new Customer Care Specialist &amp; Admin Coordinator. Dive into a role where your dedication to service makes a real difference and jumpstart your career with a company that values growth and success.
 
What We Offer:
<ul>
<li>Competitive Compensation: Enjoy a competitive salary with potential bonuses and incentives.</li>
<li>Weekly Payroll: Get your earnings faster with our direct deposit option.</li>
<li>Comprehensive Healthcare: Choose from medical, dental, and vision plans to fit your needs.</li>
<li>Retirement Savings: Plan for the future with our 401(k) savings and retirement plans.</li>
<li>Life Insurance and Paid Time Off: Benefit from life insurance and generous vacation days.</li>
<li>Career Advancement: Opportunities for professional growth in a supportive environment.</li>
</ul>
Who We Are Looking For:
<ul>
<li>Communicative and Courteous: You have stellar communication skills, both verbal and written, and always interact professionally.</li>
<li>Experienced in Customer Service: You've handled customer service roles effortlessly and with great care. Experience in automotive insurance claims is a plus but not mandatory.</li>
<li>Bilingual Abilities: This is preferred to accommodate a diverse clientele.</li>
<li>Financial Savvy: You have a basic understanding of accounts receivable and payable.</li>
<li>Detail-Oriented: Your attention to detail ensures accuracy in all customer and financial records.</li>
<li>Problem Solver: You are skilled at resolving customer issues efficiently.</li>
<li>Tech Proficient: Google Workplace and Microsoft Office are tools you use with ease.</li>
<li>Educational Background: A high school diploma is required; further certification in customer service or related fields is a plus.</li>
</ul>
 
Your Role and Responsibilities:
<ul>
<li>Customer Interaction: Be the primary point of contact for all incoming calls, providing polite and effective assistance.</li>
<li>Administrative Support: Aid in call dispatching and maintaining or updating customer records, as well as, assisting with administrative tasks, such as data entry, filing, and maintaining customer records, to support the claims and accounts receivable department as needed.</li>
<li>Team Collaboration: Work closely with various internal departments to ensure customer satisfaction and seamless operational flow.</li>
<li>Ethical Standards: Manage sensitive information with utmost integrity and confidentiality.</li>
</ul>
Compensation Range: $40,000 - $54,000 a year
If you’re enthusiastic about delivering superior customer service and ready for a significant career opportunity, we’d love to hear from you! We are eager to welcome a dedicated individual like you to our team. Apply today and help us continue to provide outstanding service and support to our clients.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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