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<h3>Job Description</h3>
Job Description
Sun West is a nationwide full-service mortgage seller /servicer with over 42 years of experience. As one of the fastest growing mortgage bankers we provide exceptional service, technology, and product innovation. Sun West has set the mark in the Mortgage industry as one of the leading company’s offering a full product set including Conventional, Jumbo, FHA, VA, 203K, single close construction, Reverse Mortgages, Non QM, Investor Loans and other specialty products.
We are looking for people who learn quickly, multitask, have the ability to disseminate technical information and communicate it to homeowners.
<ul>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
<li>Excellent time management skills.</li>
<li>Identify and assess customers’ needs to achieve satisfaction.</li>
<li>Provide accurate, valid and complete information.</li>
<li>Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.</li>
<li>Bilingual / Fluent English - required</li>
<li>Demonstrate excellence in internal/external customer service.</li>
<li>Excellent verbal and written communication.</li>
<li>Ability to comprehend and follow directions.</li>
<li>Strong attention to detail.</li>
</ul>
<ul>
<li>Customer service focused.</li>
<li>Proven experience with listening and eliciting information effectively.</li>
<li>Demonstrated excellent verbal and written communications skills.</li>
<li>Strong PC skills including ability to troubleshoot common problems.</li>
</ul>
Company DescriptionSun West Mortgage Company, Inc. is an Equal Opportunity Employer. The company and its affiliates recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status, medical condition, marital status, or any other factor prohibited by federal, state, provincial, and municipal laws. 
<h3>Company Description</h3>
Sun West Mortgage Company, Inc. is an Equal Opportunity Employer. The company and its affiliates recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status, medical condition, marital status, or any other factor prohibited by federal, state, provincial, and municipal laws.

Customer Service Representative

<h3>Job Description</h3>
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
 Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
 Responsibilities 
<ul>
<li>Present clients with comprehensive insurance coverage options based on a thorough review of their needs, either in person or over the phone. </li>
<li>Achieve established retention, cross-sell, and new business goals and objectives.</li>
<li>Foster strong, professional relationships with clients. </li>
<li>Maintain all applicable licenses in good standing and act with integrity. </li>
</ul>
 
 Requirements 
<ul>
<li>Must have or be willing to obtain both General Lines Property &amp; Casualty and General Lines Life &amp; Health insurance licenses.</li>
<li>Strong oral and written communication skills.</li>
<li>Organized, driven and self-motivated. </li>
<li>Prior experience working directly with clients either in sales or customer service preferred but not required.</li>
<li>Background check required to proceed with hiring process.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionAre you an upbeat and energetic customer service professional looking for a great opportunity? Do you possess a genuine willingness to learn? Do you have great organizational skills?If so, you might be perfect for our open Insurance Customer Service Representative role. You'll give current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions. Additional tasks may include generating policy quotes and providing coverage advice for new and potential customers. If this sounds like you, please apply today! Base pay, commission and bonus eligible role.

<h3>Job Description</h3>
Job DescriptionPosition Summary Responsible for acting as a liaison between NABCO Entrances and its customers. Assists with orders, customer account questions, complaints, errors, cancelations, and other inquiries. Will apply basic skills and develop advanced customer service and technical skills through continued extensive self-study, along with mentoring by more experienced Customer Service Representatives and Customer Service Manager. Deliver exceptional customer service at every customer interaction. Essential Functions
<ul>
<li>Review, properly enter, discount, and price basic customer account orders into business systems.</li>
<li>Maintain customer records by updating account information.</li>
<li>Determine customer needs and resolve routine issues or concerns via phone, email, or letter.</li>
<li>Utilize computer technology to handle high call volumes.</li>
<li>Maintain the highest levels of customer rapport (internal and external) through use of proper and professional business etiquette.</li>
<li>Share customer feedback, requests, and potential quality issues and trends with the Customer Service Manager.</li>
<li>Follow and maintain department/company procedures, work instructions, ISO Documentation, and forms.</li>
<li>Identify areas of improvement to retain customers, reduce expenses, and increase quality.</li>
<li>Maintain interaction with the customer throughout the entire order process </li>
<li>Other duties as assigned.</li>
</ul>
 Qualifications Knowledge, Skills, Abilities
<ul>
<li>Proficiency in standard business software, such as Microsoft Word and Excel.</li>
<li>Strong communication skills (i.e., listening, verbal, and written).</li>
<li>Familiarity with SAP and CRM systems</li>
<li>Must have customer focus and remain calm, patient, positive, and courteous under pressure.</li>
<li>Organization skills with attention to detail and consistent follow-through.</li>
<li>Fundamental conflict resolution, problem solving, and decision-making skills.</li>
<li>Must be collaborative, team oriented, and open to new ideas and ways of servicing the customer.</li>
<li>Ability to prioritize, multi-task, and manage time effectively</li>
<li>Technical aptitude and the ability to learn an industry-specific software system.</li>
<li>Must be able to read and interpret documents such as work instructions and basic drawings.</li>
<li>Ability to perform essential math functions such as addition, subtraction, multiplication, division, percentages and measurement conversion.</li>
</ul>
 Education, Training, Experience
<ul>
<li>High school diploma or equivalent required.&nbsp; Associate degree in business, Engineering, Communications, or related field preferred</li>
<li>1 – 3+ years related customer service experience/skills progression preferred</li>
<li>SAP experience preferred</li>
</ul>
 Working Conditions and Physical Demands Long periods of sitting and working at a computer are required, with rare exposure to the factory. Sedentary work is performed in an office with little to no exposure to extreme weather or hazardous conditions. Typical office equipment such as a computer, laptop, and phone are used. May be noisy due to proximity to factory. This position may require rare exposure to the factory, which includes extreme weather conditions; noisy, dusty, and dirty environments; and motorized equipment that pose potential safety hazards. Reaching above shoulder height and below the waist, as well as lifting up to 30 lbs. is occasionally required. Proper safety procedures, lifting techniques, and personal protective equipment guidelines are always to be followed. This position may require extended hours and overtime depending on business needs. &nbsp;
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<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
We are seeking a motivated and detail-oriented Customer Service Representative to join our team. The Customer Service Representative is responsible for driving sales growth by providing excellent customer service, managing customer inquiries, generating quotes, and assisting in the order process for our high-quality valve products. You will work closely with both internal teams and external customers to ensure timely and efficient processing of orders, fostering long-term relationships, and contributing to the overall success of the business.
Responsibilities:
Customer Interaction:
<ul>
<li>Respond promptly to customer inquiries via phone, email, or online channels regarding valve products and services.</li>
<li>Provide product information, technical specifications, and support to customers, ensuring they receive accurate and timely responses.</li>
<li>Develop and maintain strong relationships with existing customers to understand their needs and encourage repeat business.</li>
</ul>
Sales Support:
<ul>
<li>Prepare and process quotes for customers based on their specifications and requirements.</li>
<li>Collaborate with the sales team and engineering to ensure accurate pricing, lead times, and product availability.</li>
<li>Assist in managing customer accounts and tracking sales opportunities.</li>
</ul>
Order Processing:
<ul>
<li>Review and process customer orders in an accurate and timely manner.</li>
<li>Coordinate with production, logistics, and inventory teams to ensure on-time delivery and proper fulfillment of orders.</li>
<li>Handle any order discrepancies or customer complaints, working to resolve issues to the customer's satisfaction.</li>
</ul>
Market Research &amp; Product Knowledge:
<ul>
<li>Stay up to date with industry trends, competitor products, and new technologies in the valve manufacturing space.</li>
<li>Provide feedback to the product development team based on customer needs, preferences, and market trends.</li>
</ul>
Sales Reporting &amp; Documentation:
<ul>
<li>Maintain accurate and up-to-date records of customer interactions, quotes, and sales orders in the company CRM system.</li>
<li>Monitor sales performance metrics and assist in meeting sales targets.</li>
</ul>
Team Collaboration:
<ul>
<li>Work closely with the external sales team, engineering, and production departments to ensure smooth operations and customer satisfaction.</li>
<li>Participate in regular team meetings and provide input on process improvements and sales strategies.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in business, Engineering, or related field (preferred) or equivalent experience in sales or customer service preferred.</li>
<li>2+ years of experience in inside sales, customer service, or technical sales, preferably within the manufacturing or industrial sector (valve or related industries a plus).</li>
<li>Strong technical knowledge of valve products, applications, and industry standards is preferred.</li>
<li>Excellent communication, negotiation, and interpersonal skills.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li>
<li>Ability to sit for extended periods while using a computer or phone.</li>
<li>Strong attention to detail and problem-solving abilities.</li>
<li>Ability to work in a fast-paced environment and handle pressure while maintaining a professional demeanor.</li>
</ul>
 
Requirements:
Cashco performs background checks and drug screens on all candidates as part of our pre- employment testing.
Cashco is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Continuous movement of parts weighing up to 50lbs with or without accommodations are required in all positions.

<h3>Job Description</h3>
Job Description 
We are seeking a Customer Service Representative to join our team! 
*This is an on-site role, and will not be remote or hybrid, at any time.*
What We Offer:
<ul>
<li>Work in a team-oriented environment where collaboration is a priority.</li>
<li>Achieve your professional goals without sacrificing the balance between work and life.</li>
<li>A comprehensive benefits package with options to choose what works best for you and your family.</li>
</ul>
About the Role:
As a Customer Service Representative you are responsible for:
<ul>
<li>Providing in-person and on-the-phone customer service to our contractors and customers.</li>
<li>Providing technical assistance for installing and maintaining the products we sell.</li>
<li>Creating accurate and complete invoices/sales orders.</li>
<li>Working with Outside Sales Representatives.</li>
<li>Ensuring customer satisfaction.</li>
<li>Maintaining knowledge of products and their applications.</li>
<li>Knowing competitor products.</li>
<li>Assisting with dispatching and scheduling deliveries.</li>
<li>Completing daily paperwork.</li>
</ul>
About You:
The ideal candidate for this role will have:
<ul>
<li>A basic knowledge of Microsoft Office programs.</li>
<li>Good organizational and communication skills. </li>
<li>Strong problem-solving skills.</li>
<li>Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).</li>
</ul>
Ready to apply?
The process is simple. Click on the “apply” button to get started or apply in person.

<h3>Job Description</h3>
Job DescriptionDescription:
Customer Service Representative
 
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
 
Are you ready to be Part of Something BIGGER!
 
David Gray, a Southern Home Services Company, is looking for a dynamic-Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!
 
About this role:
As a Customer Service Representative at CENTER NAME, you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care. Your proactive approach and problem-solving skills will be essential in fostering strong relationships with our clients and enhancing their overall experience with our services.
 
In this role, you will be responsible for:
<ul>
<li>Respond to incoming customer inquiries and requests with professionalism and a friendly demeanor, ensuring a welcoming experience.</li>
<li>Serve as a key liaison between customers, technicians, sales team, and management to facilitate effective communication and address service needs promptly.</li>
<li>Efficiently schedule service and routine maintenance appointments, ensuring optimal use of resources and timely responses to customer needs.</li>
<li>Maintain and update customer records based on interactions, ensuring accurate and accessible information for future reference.</li>
<li>Provide detailed information about our products and services, helping customers make informed decisions that best suit their needs.</li>
<li>Troubleshoot and resolve customer issues and concerns with empathy and urgency, ensuring customer satisfaction.</li>
<li>Develop and maintain an extensive knowledge base of our evolving products and services to better assist customers and enhance their experience.</li>
<li>Participate in in-house training on products, services, and office software necessary for effective performance in this role.</li>
<li>Additional duties as assigned. </li>
</ul>
Required Qualifications:
<ul>
<li>A minimum of 1 year of administrative or customer service experience in an office environment is required.</li>
<li>Proven ability to cultivate strong rapport with customers and colleagues alike.</li>
<li>Strong organizational and time management skills, with the ability to prioritize tasks and see them through to completion.</li>
<li>Ability to work independently while maintaining integrity in a structured yet relaxed atmosphere.</li>
<li>A genuine passion for helping others with patience and empathy.</li>
<li>Excellent written and verbal communication skills to convey information clearly and effectively.</li>
</ul>
The physical requirements of this job include:
<ul>
<li>Perform work while sitting and/or standing at an individual work station or office</li>
<li>Communicate verbally via phone or other communication device.</li>
<li>Ability to stand, walk and sit; talk or hear, both in person and by telephone</li>
<li>Use hands to type, handle or feel objects or controls; reach with hands and arms. </li>
<li>Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.</li>
<li>Work is usually performed in an indoor office environment.</li>
</ul>
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job. 
Benefits:
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
<ul>
<li>Reliable, Year-Round Work</li>
<li>Weekly Paychecks</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Comprehensive Medical, Dental and Vision Benefits</li>
<li>Health savings accounting</li>
<li>Flexible spending account</li>
<li>Growth Opportunities</li>
<li>Employee discounts</li>
<li>Company paid short term life insurance</li>
<li>Life insurance</li>
</ul>
This is a Non-Exempt position.
 
Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.
Requirements:

<h3>Job Description</h3>
Job Description
Customer Service Representative
4 mo. contract
Tuesday - Saturday, 12-8:30pm
Garner, NC
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service.&nbsp; You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
What your day-to-day will look like:
<ul>
<li>Assist customers and drive teams via telephone and email</li>
<li>Handle customer complaints in a calm, professional manner</li>
<li>Diagnose, assess, and resolve problems or issues</li>
<li>Monitor progress of delivery routes</li>
<li>Process changes or cancellations to delivery orders.</li>
</ul>
What you'll need to excel:
At a minimum, you'll need-
<ul>
<li>Experience with Microsoft Office programs such as MS Teams, Word, Excel and Outlook.</li>
</ul>
It'd be great if you also have-
<ul>
<li>High School diploma or equivalent</li>
<li>1 year related experience preferably within a call center environment</li>
<li>strong customer service skills and the ability to satisfactorily resolve issues</li>
<li>Solid ability to multitask with exceptional organizational skills</li>
<li>Ability to thrive under pressure while delivering solutions that exceed customer expectations.</li>
</ul>
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to&nbsp;<a href="mailto:HR@insightglobal.com" target="_blank">HR@insightglobal.com</a>.&nbsp; &nbsp; To learn more about how we collect, keep, and process your private information, please review Insight&nbsp;Global's&nbsp;Workforce Privacy Policy:&nbsp;<a href="https://insightglobal.com/workforce-privacy-policy/&nbsp;.&amp;nbsp" target="_blank">https://insightglobal.com/workforce-privacy-policy/&nbsp;.&amp;nbsp</a>;
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.&nbsp;

<h3>Job Description</h3>
Job Description
Join Our Team as a Contract Customer Service Representative in Cedar Falls, Iowa!
Are you a problem-solving champion who thrives in fast-paced environments? Do you enjoy providing top-tier support and ensuring customers walk away with a smile? If so, we have the perfect opportunity for you! We’re on the hunt for a&nbsp;Customer Service Representative&nbsp;to join our team on a contract basis in&nbsp;Cedar Falls, Iowa. In this role, you’ll be the voice of our company, tackling challenges, answering inquiries, and delivering a seamless customer experience.
 
Why You'll Love This Role:
If you’re calm, detail-focused, and thrive on turning frustrated customers into happy ones, you’ll feel right at home with us. No two days are the same — and that’s what makes this role exciting!
Your Day-to-Day Responsibilities:
<ul>
<li>Be the hero for inbound calls.&nbsp;Handle 40-60 calls daily across three unique queues, dealing with everything from password resets to application errors and HR manager status updates.</li>
<li>Troubleshoot and resolve.&nbsp;Help customers resolve issues efficiently, with a focus on accuracy and empathy.</li>
<li>Guide and empower.&nbsp;Assist brokers and their clients with navigating and completing application processes.</li>
<li>Turn frustration into satisfaction.&nbsp;Approach challenging callers with a calm and empathetic demeanor, ensuring every interaction ends on a positive note.</li>
<li>Stay organized.&nbsp;Record and manage customer interactions in systems like Zendesk and Slack to track follow-ups and issues.</li>
<li>Work smarter, not harder.&nbsp;Collaborate with your team to identify recurring issues and contribute to improving service quality.</li>
<li>Be the expert.&nbsp;Keep up-to-date with company policies and procedures to provide accurate, timely information.</li>
<li>Wear many hats.&nbsp;Support client inquiries with additional tasks, like data entry and email correspondence.</li>
</ul>
What We’re Looking For:
You’re a self-starter who can juggle multiple priorities, embrace a fast-paced environment, and deliver results with a smile. If you’re tech-savvy and love working in dynamic teams, this could be your time to shine!
Bring your skills, passion for problem-solving, and dedication to creating positive customer experiences, and let’s make a difference together.
Ready to join our team?&nbsp;Apply now and let’s make an impact!

<h3>Job Description</h3>
Job DescriptionWe are looking for a Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract-to-permanent position, offering an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional service. The ideal candidate will thrive in a fast-paced environment and bring a detail-oriented mindset to managing customer inquiries, data entry, and administrative tasks. Responsibilities: • Respond to inbound and outbound calls, addressing customer inquiries and resolving issues promptly. • Perform accurate data entry and compile detailed reports for internal and external use. • Assist with administrative tasks, including updating records and supporting team operations. • Collaborate with loan teams and vendors to ensure seamless communication and service delivery. • Handle customer concerns professionally while maintaining a positive and empathetic approach. • Utilize Microsoft Office tools, including Excel and Word, to manage documentation and reporting. • Multitask effectively in a fast-paced environment, ensuring accuracy and attention to detail. • Support the payment processing division by maintaining organized workflows and timely updates. • Adapt to a dynamic work environment and contribute to team success through proactive problem-solving.• Minimum of 1 year of experience in customer service or a related field. • Proficiency in Microsoft Office Suite, particularly Word and Excel. • Strong multitasking skills and ability to work in a fast-paced setting. • Excellent communication and interpersonal abilities to interact with diverse clientele. • Basic math skills to handle numerical data accurately. • Previous experience in insurance or payment processing is preferred but not required. • High attention to detail and organizational skills. • Willingness to learn and grow within the company.

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