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<h3>Job Description</h3>
Job Description
Customer Service Manager – Hoffman Estates, IL $80,000 – $90,000 annually
For more than 80 years, our company has been a trusted provider of medical equipment, proudly serving patients and families throughout the region. Headquarters in Hoffman Estates, we have built a reputation for delivering reliable products, compassionate support, and exceptional customer care. From CPAP machines and oxygen equipment to other essential supplies, we are committed to making life easier and healthier for the people who depend on us.
As we continue to grow, we are looking for a Customer Service Manager to oversee our patient support team and ensure smooth communication from the first call to delivery and beyond. This individual will play a key role in maintaining the high level of service our customers have come to expect, while also improving systems, supporting our staff, and creating an outstanding experience for every client.
Responsibilities:
<ul>
<li>Lead, coach, and mentor a team of customer service representatives.</li>
<li>Oversee daily office operations including scheduling and coordinating equipment deliveries and service appointments.</li>
<li>Respond to customer inquiries and resolve issues with professionalism, empathy, and care.</li>
<li>Troubleshoot equipment and service-related issues, working with technical staff when needed.</li>
<li>Collaborate with delivery staff, technicians, and other teams to ensure smooth communication and service delivery.</li>
<li>Develop training programs and set service standards for team members.</li>
<li>Monitor performance metrics, call logs, and customer satisfaction feedback.</li>
<li>Handle escalated concerns and ensure timely resolution.</li>
<li>Prepare reports on team performance and customer experience.</li>
<li>Identify opportunities to improve processes, streamline workflows, and strengthen customer relationships.</li>
</ul>
Qualifications:
<ul>
<li>Minimum of 2 years of management or supervisory experience.</li>
<li>Strong leadership skills with the ability to train and motivate a team.</li>
<li>Excellent communication, organizational, and problem-solving abilities.</li>
<li>Experience troubleshooting equipment or coordinating technical support is a plus.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office Suite and Salesforce.</li>
</ul>

Customer Service Manager

<h3>Job Description</h3>
Job Description
Summary:&nbsp;
 
The Customer Service Manager will oversee multiple customer service departments, ensuring the highest level of service and satisfaction for our customers. This role requires an understanding of the automotive and off-road vehicle industry, excellent communication skills, and the ability to manage and inspire a team. The ideal candidate will be passionate about off-road vehicles and have a proven track record in customer service management. This is an on-site position in Everett Washington.&nbsp;
 
Essential Duties &amp; Responsibilities:
 
Team Leadership and Development:
<ul>
<li>Lead, mentor, and develop the customer service teams to deliver exceptional service.</li>
<li>Conduct regular training sessions to ensure the team is knowledgeable about our products and industry trends.</li>
<li>Set performance goals and monitor team performance, providing feedback and coaching as needed.</li>
<li>Address and resolve conflicts within the team promptly and effectively, promoting a positive and collaborative work environment.</li>
<li>Encourage positive attitudes, flexibility, and solution driven mindsets.</li>
</ul>
Customer Interaction:
<ul>
<li>Handle complex customer inquiries and resolve issues in a timely and efficient manner.</li>
<li>Process credits for freight issues. returns, incorrect pricing, and more.</li>
<li>Create return good authorizations and schedule return pick ups&nbsp;</li>
<li>Enter customer invoices and return data in large customer data bases. &nbsp;</li>
<li>Develop and maintain strong relationships with key customers, ensuring their needs are met.</li>
<li>Monitor customer feedback and work with the team to improve service delivery.</li>
</ul>
Process Improvement:
<ul>
<li>Identify opportunities to improve customer service processes and implement changes.</li>
<li>Develop and maintain customer service policies and procedures.</li>
<li>Use customer service metrics to track performance and identify areas for improvement.</li>
<li>Prepare and present regular reports on customer service performance, including key metrics such as response times, resolution rates, customer satisfaction scores, and other relevant KPIs.</li>
<li>Analyze data to identify trends and areas for improvement, providing actionable insights to the team and management.</li>
<li>Implement and monitor tracking systems to ensure accurate measurement of customer service activities and outcomes.</li>
</ul>
Product Knowledge:
<ul>
<li>Maintain a n understanding of driveline components, axle components, suspension components, and hitches. &nbsp;</li>
<li>Stay up to date with industry trends and competitor offerings.</li>
<li>Ensure the customer service team is well-informed about new products and updates.</li>
</ul>
Cross-Department Collaboration:
<ul>
<li>Work closely with sales, marketing, accounting, shipping, and engineering teams to ensure a seamless customer experience.</li>
<li>Provide customer feedback to relevant departments to inform product development and marketing strategies.</li>
</ul>
 
Preferred Education and Experience:
<ul>
<li>Minimum of 5 years of experience in customer service management, preferably in the automotive or off-road vehicle industry.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to handle challenging customer situations with tact and professionalism.</li>
<li>Proficiency in customer service software and CRM systems.</li>
<li>Passion for off-road vehicles and a strong understanding of the automotive aftermarket industry.</li>
</ul>
Desired Knowledge and Skills:
<ul>
<li>In-depth knowledge of automotive suspension systems, wheels, and components.</li>
<li>Understanding of the off-road vehicle market and customer base.</li>
<li>Familiarity with the latest trends and innovations in the automotive industry.</li>
<li>Ability to analyze customer feedback and generate actionable insights.</li>
<li>Experience in process improvement and implementing customer service best practices.</li>
<li>Strong problem-solving and decision-making abilities.</li>
</ul>
Personal Attributes:
<ul>
<li>Customer-focused mindset with a commitment to delivering high-quality service.</li>
<li>Strong leadership qualities with the ability to motivate and inspire a team.</li>
<li>Excellent organizational and time-management skills.</li>
<li>High level of adaptability and flexibility in a fast-paced environment.</li>
<li>Strong work ethic and a proactive approach to problem-solving.</li>
<li>Positive attitude and a passion for off-road vehicles and automotive performance.</li>
<li>Ability to travel 10% of the time.&nbsp;</li>
<li>Able to manage offsite teams to stay in contact and ensure tasks are completed.&nbsp;</li>
<li>Ability to adapt. change, and take on new tasks as business needs require.&nbsp;</li>
</ul>
 
 
PI278028186

<h3>Job Description</h3>
Job Description
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.
Objective The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. The manager will focus on increased company sales, contribute to customer list and build relationships with existing and new customers.
Responsibilities and Duties 1. Greet customers in a friendly, professional manner 2. Supervise the customer service team prioritizing, assigning and monitor work, provide training as required 3. Oversee invoicing for services for accuracy and completeness 4. Review customer service team payroll, manage overtime, and submit to payroll for processing 5. Responsible for hiring process to create a well-rounded team with customer and safety focus 6. Act on any reports of service failures or customer concerns until resolved to customers satisfaction 7. Maintain vendor list for hotels, ground transportation, etc. negotiated preferred rates for customers and pilots Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies 1. Customer focus - naturally outgoing/extroverted. Excellent interpersonal skills, self-motivated, and highly customer oriented. 2. Communicate with customers and employees in person, on phone, and through radio communications 3. Strong computer skills including Microsoft office products and point of sale programs 4. Basic mathematical knowledge 5. Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record) 6. Bi-lingual preferred
Reporting Relationship This position reports to the General Manager
Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: 1. Must be able to lift 25 pounds 2. Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers 3. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Position Type and Expected Hours of Work This is an exempt position This position may require working evenings and weekends, and on scheduled company holidays.
Travel Travel is expected for this position to industry trade shows, sales opportunities, and new location start up as required.
 Education, Experience, and Eligibility Qualifications 1. Customer service experience preferably in the service industry 2. College degree preferred. High School Diploma accepted 3. Aviation/Hospitality customer service experience preferred 4. Ability to work evenings weekends, and holidays 5. Acceptable driving record 6. Ability to pass a background check 7. Zero tolerance drug free employer includes pre-employment and random screening
AAP/EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

<h3>Job Description</h3>
Job Description
Customer Service Manager
Golden Eagle Extrusions, Inc. has an immediate need for a Customer Service Manager. In this role, you will be responsible for providing prompt and friendly customer service to our current customers, potential customers, vendors, and the Golden Eagle sales team. You will be the main contact person for our entire sales team in regards to orders, questions, pricing, etc. of our manufacturing products. You will also be responsible for invoicing, sales commissions, pricing requests, ordering of materials through outside vendors, initiating and helping to solve any customer complaints, among several more duties.
Your commitment, opinion, and expertise can truly make an impact in this line of work, and you can help contribute to our organization’s constant improvement. If you are ready for a challenging and influential position, this may be the job for you.
This is the perfect opportunity for a person who excels at multitasking and enjoys juggling several tasks during the workday.
About The Company
Since opening its doors in 1978, Golden Eagle Extrusions, Inc. has become a leading supplier of superior flexible packaging products. Although we operate as a full-service flexible packaging company, our specialty and focus are concentrated within the food industry. Golden Eagle sells film products to service the fresh-cut produce, bakery, meat, snack, cheese, and seafood industries, along with several other food applications. We also have strong representation in industrial flexible packaging applications, as well as numerous other industries.
Golden Eagle Extrusions, Inc. is an employee-driven company, without corporate overtones. Being a small business affords our employees the freedom to do their jobs and the tools to be successful. Come start a career with a winning and successful organization!
Golden Eagle Extrusions, Inc. offers a tremendous benefits package, including a highly competitive salary, outstanding health insurance, and 401K with company match.
Responsibilities
· Receive orders from the sales team
· Create work orders for Production Scheduler
· Order needed raw materials for work orders and stocking program
· Handle all customer billing/invoicing
· Facilitate all sales commissions
· Create P.O.’s to vendors for outside contracting work
· Maintain and update stock price list and provide pricing for non-stock items to the sales team as requested
· Handle any customer complaints received from end-users on GEE products
· Work with the QA department for vendor complaints on raw materials
· Handle calls for inquiries from potential new customers for film needs
· Handles all orders and confirmations for house accounts
· Work with the QA department to get the required paperwork to customers
· Communicate with vendors over missed shipping dates
· Work closely with Production Scheduler on deliveries, shipping dates, etc.
· Maintain current pricing of raw materials from vendors
· Work with vendors for credits needed on raw material issues
· Issue credits to end users as needed (when approved) for QA issues
· Produce end of quarter samples report and remove items from inventory
· Participate in company audit program as required (monthly, weekly, etc.)
Qualifications
· Experience with QuickBooks software required
· Outstanding customer service skills
· Exceptional problem-solving skills
· Excellent written and verbal communication skills
· Ability to work with people from various backgrounds
· Attention to detail is a must
· Ability to work well in a team setting
· Ability to multi-task
· Ability to organize and prioritize tasks in order to meet objectives
· Ability to work in a fast-paced environment
· A willingness to learn new things
· Strong experience with Microsoft Office; specifically, Outlook, Excel, and Access
Company DescriptionSince opening our doors in 1978, Golden Eagle Extrusions, Inc. has become a leading supplier of superior flexible packaging products. Although we operate as a full service flexible packaging company, our specialty and focus is concentrated within the food industry. We also have a strong representation in industrial flexible packaging applications, as well as numerous other industries. Golden Eagle Extrusions, Inc. is an employee driven company, without the corporate overtones. Being a small business affords our employees the freedom to do their jobs and the tools to be successful. Come start a career with a winning and successful organization! Golden Eagle Extrusions, Inc. offers a tremendous benefit package, including a highly competitive salary, outstanding health insurance, 401K, mileage reimbursement, and travel expenses. 
<h3>Company Description</h3>
Since opening our doors in 1978, Golden Eagle Extrusions, Inc. has become a leading supplier of superior flexible packaging products. Although we operate as a full service flexible packaging company, our specialty and focus is concentrated within the food industry. We also have a strong representation in industrial flexible packaging applications, as well as numerous other industries.\r\n\r\nGolden Eagle Extrusions, Inc. is an employee driven company, without the corporate overtones. Being a small business affords our employees the freedom to do their jobs and the tools to be successful. Come start a career with a winning and successful organization!\r\n\r\nGolden Eagle Extrusions, Inc. offers a tremendous benefit package, including a highly competitive salary, outstanding health insurance, 401K, mileage reimbursement, and travel expenses.

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
 
Essential Duties and Responsibilities:
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs. </li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Maintains regular and consistent in-person attendance.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. </li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 
Key Competencies/Enabling Attributes:
<ol>
<li>Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.</li>
</ol>
<ul>
<li>Acquires and Retains Top Talent – Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.</li>
<li>Fosters a Foundation of Trust – Establishes an environment of trust and respect that inspires high engagement.</li>
<li>Builds Diverse Partnerships – Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.</li>
</ul>
2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.
<ul>
<li>Manages Performance and Results – Develops and executes plans that drive accountability for operational success.</li>
<li>Makes Sound and Timely Decisions – Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.</li>
<li>Surpasses Customer Expectations – Establishes an attitude and commitment to “wow” the customer.</li>
</ul>
3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, &amp; drive business growth.
<ul>
<li>Applies Business and Financial Reasoning – Understands how the team’s performance and financials contribute to the success of the Goodwill Mission.</li>
<li>Acts Strategically – Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.</li>
<li>Embraces Change and Innovation – Establishes an environment that anticipates and embraces change.</li>
</ul>
 
Requirements:
Minimum Qualifications (Education, Experience, Skills):
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 
Physical Requirements:
<ul>
<li>Must be able to frequently lift/carry/push/pull at minimum 20 lbs.</li>
<li>Must be able to occasionally lift/carry/push/pull up to 50 lbs.</li>
<li>Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. </li>
</ul>
 
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
 
 
 
What We Offer:
<ul>
<li>$20.18 hourly</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Retirement Fund</li>
<li>Professional Development Training</li>
<li>Commuter Benefits</li>
<li>Flexible Healthcare Spending Account</li>
<li>Mental Health + Wellbeing Employee Assistance Program</li>
</ul>
 
Job Details:
<ul>
<li>Exemption Status: Non-Exempt</li>
<li>Position Type: Full time</li>
<li>Travel Requirements: May travel to different sites as needed</li>
<li>Job Shift: Varies</li>
</ul>
 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

<h3>Job Description</h3>
Job Description
State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Max Adelman - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life and commercial insurance.

<h3>Job Description</h3>
Job DescriptionMUST HAVE MANAGED AT LEAST 3 PLUS DIRECT REPORTS AT ONCE BEFORE!
Responsibilities
<ul>
<li>Manage a team of 6 Customer Service Representatives</li>
<li>Coach team and give feedback</li>
<li>Develop a strong working rapport with our national customer base.</li>
<li>Strategically collaborate with customers, peers, and management.</li>
<li>Review customer requests and provide quotes to match their requirements.</li>
<li>Follow up via email and phone to determine the status of quotes.</li>
<li>Receive and enter customer orders accurately.</li>
<li>Coordinate shipping to meet customer expectations.</li>
<li>Effectively collaborate with Production Control, Manufacturing, Purchasing, Engineering, and Accounting departments during all phases of the quote and order processes.</li>
<li>Review and resolve any customer issues that may arise.</li>
<li>Commit to daily learning and give 100% effort.</li>
</ul>
Essential Skills
<ul>
<li>Strong computer skills, with emphasis on using Excel and Microsoft Office.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multitask in a fast-paced environment.</li>
<li>Exceptional oral and written communication skills.</li>
<li>Excellent phone call etiquette.</li>
<li>Aptitude to develop knowledge of all products and services offered.</li>
<li>Basic math knowledge with some geometrical functions.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>Previous experience with ERP systems is useful but not required.</li>
<li>Ability to read and interpret basic blueprints is desired but not required.</li>
<li>Possess some mechanical aptitude.</li>
<li>College, Community College degree, or online classes (certificate) is a plus but not required.</li>
<li>Enthusiasm, self-confidence, and a good attitude.</li>
<li>Dispatch experience preferred, but not required.</li>
</ul>
Work Environment
The work environment is a professional office setting. The role involves using technologies such as SAP and Microsoft Office suite. The work schedule is Monday through Friday, from 7:00 AM to 4:30 PM. The dress code is business casual.
Job Type &amp; Location
This is a Contract to Hire position based out of Lodi, California.
Pay and Benefits
The pay range for this position is $36.05 - $40.86/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lodi,CA.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

<h3>Job Description</h3>
7620 E State Route 69 Prescott Valley Arizona, 86314, +1 (928) 7175297 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
106 E McKellips Rd Mesa Arizona, 85201, +1 (480) 3252575 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

<h3>Job Description</h3>
390 N. Litchfield Rd. Goodyear Arizona, 85338, +1 (602) 2163919 Starting Pay: $17.00 Hourly Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: 
<ul>
<li>Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.</li>
<li>Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.</li>
<li>Conducts new goods inventory and ensures proper reporting.</li>
<li>Reconciles and balances all daily paperwork.</li>
<li>Ensures Team Members deliver excellent customer service to donors and customers.</li>
<li>Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.</li>
<li>Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.</li>
<li>Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.</li>
<li>Transfers to different stores at any given time due to business needs.</li>
<li>Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.</li>
<li>Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.</li>
<li>Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.</li>
<li>May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.</li>
<li>Processes complex sales transactions, including customer returns.</li>
<li>Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.</li>
<li>Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.</li>
<li>Provides regular mentoring, training, and coaching to develop skills of Team Members.</li>
<li>Plays critical role in driving company culture change efforts and change management processes.</li>
<li>Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.</li>
<li>Performs other related duties, as assigned.</li>
</ul>
 Minimum Qualifications (Education, Experience, Skills): 
<ul>
<li>High School Diploma, GED, or equivalent work experience</li>
<li>One-year work experience in Retail Management, preferred</li>
<li>One-year customer service experience required</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Ability to pass a background check and drug screen, where applicable for position</li>
<li>Ability to speak and read English proficiently</li>
</ul>
 You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 
<ul>
<li>5 Medical Plans</li>
<li>Employer Funded Health Reimbursement Account (HRA)</li>
<li>3 Dental Plans</li>
<li>Vision Plan</li>
<li>401K</li>
<li>Employer Paid Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Time Off; Sick and Vacation</li>
<li>Paid Holidays</li>
<li>These are just a few highlights of our key benefit offerings!</li>
</ul>
 Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or <a href="mailto:leaves@goodwillaz.org" target="_blank">leaves@goodwillaz.org</a> if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( <a href="https://www.cisa.gov/be-cyber-smart/campaign" target="_blank">https://www.cisa.gov/be-cyber-smart/campaign</a> ) to learn how to report it.

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