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<h3>Job Description</h3>
Job Description
Wasserstrom is a leader in the highly innovative manufacturing of restaurant and supermarket food service equipment. Established in 1902, we are a family-owned company with our headquarters in Columbus, Ohio. We have openings for Sr. Account Coordinators to join our team! If you like the excitement of problem solving, cross communication between departments, customer interactions, the thrill of a fast-paced workflow and ample growth opportunities– this career is for you! You will work in a dynamic learning environment on everything from assisting project managers, to interacting with customers, logistics and other internal teams.
Job Summary:
This position is responsible for providing administrative support for account services and project management. Sr. Account Coordinators work with cross-functional departments to monitor orders throughout the fulfillment process to meet deadlines, managing multiple client accounts and gaining a deeper understanding of business operations. They demonstrate strong problem-solving, organizational, and communication skills to respond to questions or requests and provide accurate order details and updates, while exercising independent decision-making.
Sr. Account Coordinators are proficient with ERP and quoting systems (such as SyteLine and AutoQuotes) to manage orders, prepare client and freight quotes, and maintain documentation. They also handle small orders from quote to cash, expedite full store orders, and actively participate in project management tasks, including tracking key milestones, maintaining project materials, preparing shipments, requesting installations, and attending project meetings.
Essential Duties and Responsibilities
<ul>
<li>Provide daily support by answering phone calls and emails</li>
<li>Prepare client and freight quotes</li>
<li>Collaborate with internal teams to review and interpret floor plans</li>
<li>Enter client data and orders, verifying details such as ship dates and accuracy</li>
<li>Monitor order statuses; identify discrepancies and escalate actions as needed</li>
<li>Coordinate freight services with clients and cross-functional departments</li>
<li>Submit vendor quotes to purchasing to ensure accurate pricing</li>
<li>Communicate basic order details and statuses to clients</li>
<li>Respond to client and cross-functional department questions or requests</li>
<li>Perform other tasks to support client accounts as needed</li>
</ul>
Minimum Education and Experience:
<ul>
<li>Minimum - High School or GED / Preferred - 2 Year Degree or Higher</li>
<li>Minimum - 1 - 2 years related experience and/or training</li>
</ul>
Other Skills and Abilities:
<ul>
<li>Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint</li>
<li>Technical ability to learn and use a variety of software programs, such as SyteLine, AutoQuotes, and Fortis</li>
<li>Possesses prior experience related to customer service or account management</li>
<li>Communicates well with others; speaks and writes clearly; asks for and offers help when needed</li>
<li>Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality</li>
<li>Detail oriented; meets quality standards and demonstrates accuracy and thoroughness</li>
<li>Organized; completes work in a timely manner; able to prioritize and meet deadlines</li>
<li>Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work</li>
<li>Capable of working independently and as a member of a team; contributes to building a positive team spirit</li>
</ul>

Sr. Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role 
The Account Coordinator plays a vital role in connecting farmers, sales staff, and the agronomy team to ensure accurate records, smooth operations, and exceptional customer service. This position is responsible for timely and precise invoicing of agronomy products and services, monitoring customer bookings, sales contracts and prepay accounts. In addition, the role supports positive customer interactions and collaborates with team members to coordinate services, deliveries and product needs. This is a dynamic position for someone who is great at multi-tasking, organized, detail-oriented and passionate about supporting both customers and Landus team members in a fast-paced, ag-focused environment.
 
What will you do? 
<ul>
<li>Support the Landus team by helping monitor agronomy sales with both existing and prospective customers.</li>
<li>Updating and maintaining accurate customer licenses and permits within Landus systems</li>
<li>Monitoring customer accounts ensuring accurate product invoicing and application of payment</li>
<li>Documenting and maintaining farm splits, field plans, and other key account details</li>
<li>Supporting the creation and management of Landus work orders facilitating accurate deliveries and services</li>
<li>Prepare and verify accurate and timely invoices, ensuring correct pricing and product/service details within a 48hr window</li>
<li>Assist customers with billing/statement inquiries </li>
<li>Assist other employees with billing or inventory inquiries</li>
<li>Help manage inventory control of agronomic products and office supplies at the location.</li>
<li>Ensure product for sale is received timely within Landus systems</li>
<li>Manage and fulfill product shipping requests, ensuring accuracy and timely execution</li>
<li>Assist Inventory Lead with inventory records ensuring alignment between physical stock and Landus systems.</li>
<li>Maintain a strong understanding of Landus credit, sales, and inventory policies related to agronomy.</li>
<li>Verify daily sales invoices and contracts for accuracy and proper documentation.</li>
<li>Coordinate grain settlement process, including preparing and sending documents for signature.</li>
<li>Provide support with scale operations as needed, ensuring efficient and accurate processing.</li>
<li>Collaborate with the Relationship Specialist to plan and execute community events; take primary responsibility during Harvest season, with the Relationship Specialist leading in the spring.</li>
<li>Deliver excellent service by promptly assisting farmers or connecting them with the appropriate team members to support their agronomy or grain needs.</li>
<li>Ensure that the work area is kept clean and organized. </li>
<li>Adhere to Landus Cooperative’s safety policies and procedures while serving as a champion for safety compliance across the organization. </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
REQUIREMENTS OF ROLE:
· Employee is based 100% on location
Licenses: This position requires the safe operation of a motor vehicle to perform the essential functions of the job. The employee must meet the qualifications set forth in the company’s vehicle safety policy. Failure to meet these qualifications could result in removal from this position. 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is regularly required to talk or listen. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms when using equipment. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role 
The Account Coordinator plays a vital role in connecting farmers, sales staff, and the agronomy team to ensure accurate records, smooth operations, and exceptional customer service. This position is responsible for timely and precise invoicing of agronomy products and services, monitoring customer bookings, sales contracts and prepay accounts. In addition, the role supports positive customer interactions and collaborates with team members to coordinate services, deliveries and product needs. This is a dynamic position for someone who is great at multi-tasking, organized, detail-oriented and passionate about supporting both customers and Landus team members in a fast-paced, ag-focused environment.
 
What will you do? 
<ul>
<li>Support the Landus team by helping monitor agronomy sales with both existing and prospective customers.</li>
<li>Updating and maintaining accurate customer licenses and permits within Landus systems</li>
<li>Monitoring customer accounts ensuring accurate product invoicing and application of payment</li>
<li>Documenting and maintaining farm splits, field plans, and other key account details</li>
<li>Supporting the creation and management of Landus work orders facilitating accurate deliveries and services</li>
<li>Prepare and verify accurate and timely invoices, ensuring correct pricing and product/service details within a 48hr window</li>
<li>Assist customers with billing/statement inquiries </li>
<li>Assist other employees with billing or inventory inquiries</li>
<li>Help manage inventory control of agronomic products and office supplies at the location.</li>
<li>Ensure product for sale is received timely within Landus systems</li>
<li>Manage and fulfill product shipping requests, ensuring accuracy and timely execution</li>
<li>Assist Inventory Lead with inventory records ensuring alignment between physical stock and Landus systems.</li>
<li>Maintain a strong understanding of Landus credit, sales, and inventory policies related to agronomy.</li>
<li>Verify daily sales invoices and contracts for accuracy and proper documentation.</li>
<li>Coordinate grain settlement process, including preparing and sending documents for signature.</li>
<li>Provide support with scale operations as needed, ensuring efficient and accurate processing.</li>
<li>Collaborate with the Relationship Specialist to plan and execute community events; take primary responsibility during Harvest season, with the Relationship Specialist leading in the spring.</li>
<li>Deliver excellent service by promptly assisting farmers or connecting them with the appropriate team members to support their agronomy or grain needs.</li>
<li>Ensure that the work area is kept clean and organized. </li>
<li>Adhere to Landus Cooperative’s safety policies and procedures while serving as a champion for safety compliance across the organization. </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
Employee is based 100% on location
 
Licenses: This position requires the safe operation of a motor vehicle to perform the essential functions of the job. The employee must meet the qualifications set forth in the company’s vehicle safety policy. Failure to meet these qualifications could result in removal from this position. 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is regularly required to talk or listen. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms when using equipment. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

<h3>Job Description</h3>
Job DescriptionDescription:
About the Role 
The Account Coordinator plays a vital role in connecting farmers, sales staff, and the agronomy team to ensure accurate records, smooth operations, and exceptional customer service. This position is responsible for timely and precise invoicing of agronomy products and services, monitoring customer bookings, sales contracts and prepay accounts. In addition, the role supports positive customer interactions and collaborates with team members to coordinate services, deliveries and product needs. This is a dynamic position for someone who is great at multi-tasking, organized, detail-oriented and passionate about supporting both customers and Landus team members in a fast-paced, ag-focused environment.
What will you do? 
<ul>
<li>Support the Landus team by helping monitor agronomy sales with both existing and prospective customers.</li>
<li>Updating and maintaining accurate customer licenses and permits within Landus systems</li>
<li>Monitoring customer accounts ensuring accurate product invoicing and application of payment</li>
<li>Documenting and maintaining farm splits, field plans, and other key account details</li>
<li>Supporting the creation and management of Landus work orders facilitating accurate deliveries and services</li>
<li>Prepare and verify accurate and timely invoices, ensuring correct pricing and product/service details within a 48hr window</li>
<li>Assist customers with billing/statement inquiries </li>
<li>Assist other employees with billing or inventory inquiries</li>
<li>Help manage inventory control of agronomic products and office supplies at the location.</li>
<li>Ensure product for sale is received timely within Landus systems</li>
<li>Manage and fulfill product shipping requests, ensuring accuracy and timely execution</li>
<li>Assist Inventory Lead with inventory records ensuring alignment between physical stock and Landus systems.</li>
<li>Maintain a strong understanding of Landus credit, sales, and inventory policies related to agronomy.</li>
<li>Verify daily sales invoices and contracts for accuracy and proper documentation.</li>
<li>Coordinate grain settlement process, including preparing and sending documents for signature.</li>
<li>Provide support with scale operations as needed, ensuring efficient and accurate processing.</li>
<li>Collaborate with the Relationship Specialist to plan and execute community events; take primary responsibility during Harvest season, with the Relationship Specialist leading in the spring.</li>
<li>Deliver excellent service by promptly assisting farmers or connecting them with the appropriate team members to support their agronomy or grain needs.</li>
<li>Ensure that the work area is kept clean and organized. </li>
<li>Adhere to Landus Cooperative’s safety policies and procedures while serving as a champion for safety compliance across the organization. </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
Employee is based 100% on location
 
Licenses: This position requires the safe operation of a motor vehicle to perform the essential functions of the job. The employee must meet the qualifications set forth in the company’s vehicle safety policy. Failure to meet these qualifications could result in removal from this position. 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is regularly required to talk or listen. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms when using equipment. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

<h3>Job Description</h3>
Job DescriptionJob Title: Customer Account Coordinator Department: Front Office Reports To: VP of Sales FLSA Classification: Non-Exempt Compensation: $21–$25/hour Schedule: Monday–Friday, 7:30 AM – 4:00 PM (On-site) Location: Elk Grove Village, ILPosition Summary:We’re seeking a reliable and detail-oriented Customer Account Coordinator to serve as a key liaison between our company and customers. In this front-line role, you will manage the full order process—from entry to delivery—while supporting customer needs, resolving issues, and collaborating with internal departments to ensure a seamless experience. This role combines administrative, clerical, and logistics responsibilities in a fast-paced, customer-focused environment.Key Responsibilities:
<ul>
<li>Act as the primary point of contact for customer inquiries, complaints, and service needs</li>
<li>Accurately enter and manage customer orders, ensuring timely processing and fulfillment</li>
<li>Communicate order status, backorders, delays, shortages, and delivery timelines</li>
<li>Support live interactions via phone, email, or in person at the front desk</li>
<li>Collaborate with sales, operations, and warehouse teams to meet customer expectations</li>
<li>Schedule and coordinate incoming/outgoing freight with attention to customer-specific requirements</li>
<li>Monitor inventory levels and work with internal teams to ensure product availability</li>
<li>Resolve logistics issues such as shipping delays, overages, or damaged goods</li>
<li>Work with vendors, carriers, and internal departments to ensure efficient delivery</li>
<li>Perform accurate data entry for orders, shipping documentation, and customer records</li>
<li>Submit and reconcile expense reports</li>
<li>Assist with preparation and review of basic financial reports</li>
<li>Provide support for accounts receivable/payable and payroll processing when needed</li>
<li>Contribute to special projects and other duties to support the broader business</li>
</ul>
Required Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>2+ years of experience in customer service, logistics coordination, or administrative support</li>
<li>Strong written and verbal communication skills</li>
<li>Excellent attention to detail and organizational skills</li>
<li>Ability to manage multiple tasks and deadlines in a fast-paced setting</li>
<li>Proficiency with Microsoft Office (Excel, Word, Outlook)</li>
<li>Experience with order entry systems, logistics software, or inventory tools a plus</li>
<li>Strong problem-solving skills and the ability to work independently or as part of a team</li>
</ul>
Work Environment:This position is based on-site in a manufacturing environment. Expect exposure to machinery, noise, dust, grease, and moving mechanical parts. Use of PPE (Personal Protective Equipment) is required. About Trova Advisory Grou 
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. 
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at <a href="mailto:trova@gotrova.com" target="_blank">trova@gotrova.com</a> Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.

Customer Account Coordinator

<h3>Job Description</h3>
Job Description 
Rite Rug has been one of the top, privately owned flooring companies, since 1934! We are looking for a motivated, detail oriented, Account Coordinator to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you! $40,000 to $45,000 based on experience! 
Job Summary:
Employee will enter and order new home selections for installation. Manage accounts to ensure that builder install schedules are met.
Essential Duties and Responsibilities include the following:
<ul>
<li>Confirm all material is in warehouse for install and services</li>
<li> Maintain files</li>
<li> Request any job finishes</li>
<li> Communicate efficiently with Account Manager and Construction Mangers </li>
<li> Perform other duties as assigned</li>
<li> Confirm scheduling of installs</li>
<li> Schedule services with homeowners/builders</li>
<li>Gain a working knowledge of PODIO and RFMS construction and flooring software.</li>
<li>Gain a working knowledge of all builder scheduling systems </li>
</ul>
Qualifications and Requirements:
1. Have earned a minimum of a High School Diploma or equivalent.
2. Must have proficient computer skills, being comfortable enough to learn new systems. 
3. Be able to multi-task and prioritize the duties required.
4. Exhibit effective oral and written communication skills. #ZR 
 Company DescriptionTrusted Name in Flooring Since 1934! From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer. Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts. 
<h3>Company Description</h3>
Trusted Name in Flooring Since 1934!\r\n\r\nFrom a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer. \r\n\r\nOver 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.

Builder - Account Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Southwest Strategies Group is seeking a full-time, entry-level Account Coordinator to join our San Diego team. If you thrive in a fast-paced, client-focused environment and are eager to grow in a multi-faceted role, we’d love to hear from you! This role is ideal for someone with strong writing and interpersonal skills, who is highly organized, efficient, and able to multitask effectively. You will support project managers with community outreach, media relations and social media for the agency’s wide range of development, transportation, infrastructure and energy clients.
 
Southwest Strategies Group is focused on building leaders in our industry and community. Our group of companies is comprised of award-winning institutions across the state: BergDavis Public Affairs, ColLAborate, Katz &amp; Associates, Kiterocket, and Southwest Strategies. With over 120 professionals with diverse backgrounds and experience, our team is uniquely positioned to meet stakeholders where they are. We approach every project as a trusted partner, leveraging our decades of expertise to provide custom strategies that help our clients get results. 
 
Essential Functions/Responsibilities
<ul>
<li>Cultivate community awareness and support for projects through targeted outreach, canvassing, phone calls, meetings and events</li>
<li>Provide general account support to clients needing community relations, digital advocacy and strategic communication services</li>
<li>Develop engaging and innovative content for social media, advertising, videos, websites, fact sheets, presentations, newsletters and other collateral</li>
<li>Assist with special event planning and coordination including conducting preliminary research and supporting event execution and staffing</li>
<li>Assist with client-related media coverage and social media tracking</li>
<li>Conduct in-depth client-related research and develop stakeholder databases</li>
<li>Respond to stakeholder inquiries and track outreach and activities in project logs</li>
<li>Manage client action item and task lists</li>
<li>Assist in coordinating public hearings or open houses, including managing invites, tracking RSVPs, and supporting set up and cleanup activities</li>
<li>Additional responsibilities as assigned</li>
</ul>
Position:
 Location and Travel: This person must be located in San Diego, CA. Our offices operate on a hybrid schedule, with 3 days onsite in San Diego. Travel is required up to 10-15% of the time. This role will include early mornings, evenings, and weekends as required. 
 
Compensation:
The annual base amount for this position is dependent on several factors, including the candidate’s geographic location, experience, and qualifications. The annual base amount may be adjusted based on market conditions in the location where the employee resides.
 
A typical annual base range for this role is: $52,000– $56,000 - non-exempt, hourly (actual compensation may vary by location and will follow local regulations). 
 
What we offer:
<ul>
<li>Competitive salary with opportunities for growth</li>
<li>Benefits including comprehensive medical care, flexible spending accounts, paid time off and profit sharing</li>
<li>Opportunities to work on impactful projects that affect the future of our state</li>
<li>Opportunities to engage with some of the region's most influential stakeholders</li>
</ul>
Requirements:
Qualifications
<ul>
<li>Bachelor’s degree in Communications, English, Public Relations, Marketing, Journalism, Public Administration or similar preferred</li>
<li>Familiarity with AP Style and standard rules of grammar</li>
<li>Spanish fluency required</li>
</ul>

<h3>Job Description</h3>
Job Description
MARMOSET IS SEEKING AN ACCOUNT COORDINATOR IN THE NYC AREA
 
Marmoset is an open, inclusive company committed to fostering a diverse, equitable workplace. The number one priority for the Account Coordinator is to support squad goals for revenue, working alongside a Creative Partnerships role to build and nurture strong, ongoing relationships with clients through a collaborative sales strategy. A large part of the role includes price quoting, client communications and project delivery. You will also help maintain existing client relationships and support the Creative Partnerships role in seeking out connections for new business development, representing Marmoset’s growing, independent music catalog with executives, producers and music supervisors at big brands, broadcast and media networks and Fortune 500 companies. Success will be measured by meeting KPIs for sales and client engagement. The ideal candidate is someone with a minimum of 2 years of sales admin or creative project management experience in a creative agency or similar environment. Location: NYC preferred
 
You
Basics: You live near NYC and have at least 2 years of sales admin experience. You are passionate about growing a career in sales and are dedicated to providing an exceptional client experience. You’re organized and find joy in admin work AND building close relationships with clients. Ability to travel, attend a high volume of client meetings, and support a close-knit team is critical.
 
Personality: Highly organized and detail oriented. You’re a people person and want to grow your sales skills. Self-starter with a contagious “can-do” attitude. Finds fulfillment in helping others succeed and supporting the team's goals. You welcome criticism, often seek feedback and you embrace accountability. Driven by results and purpose. Eager to learn the intricacies of sync and music licensing.
 
Abilities: Excellent communicator, highly organized, fast learner. Strong, assertive communication. Easily asks for help AND offers help. You embrace frequent reporting and accountability. Is comfortable with juggling multiple projects and responsibilities simultaneously. You’re a team player, motivated by helping everyone win. Ability to relate to Marmoset’s wide variety of clients from all backgrounds.
 
Experience: You have at least 2 years of experience in a sales admin role, creative project management or similar role. You’ve worked on a team where your strong attention to detail and highly organized attributes made an impact. Salesforce experience is a plus.
 
Passion + Purpose: You thrive in community and collaboration. You aspire to make a positive impact in the world. You want to be part of a fun, familial, highly creative environment.
 
Pay: Early career-level role. Base salary range $65k-$72k annual + monthly and quarterly performance incentives. Base pay depends on experience and location.
 
Marmoset
 
Marmoset is a committed Equal Opportunity employer, celebrating a diverse, inclusive community of different kinds of people, cultures and stories. Belonging and making an impact to the greater good matters here.
 
Launched in 2010, Marmoset is a Portland, Oregon based, global music licensing agency. We curate music for media clients, representing blue collar, hard working musicians.
 
Beyond a creative agency, Marmoset’s core purpose is “Be Community” - working to impact artists and community partners. In 2019 Marmoset became the first certified B Corp in our industry, where equity, community impact and the greater good are the center of our target.
 
Check out the 2025 Marmoset Transparency Report for a summary of the work we’ve done, and where we hope to be for a brighter future: <a href="https://www.marmosetmusic.com/journal/check-out-marmosets-2025-annual-transparency-report/" target="_blank">https://www.marmosetmusic.com/journal/check-out-marmosets-2025-annual-t…</a>
 
Benefits: The best benefits in the industry. Generous PTO, flexible work environment, paid sabbaticals. Paid parental leave. Paid volunteer days and creative days. Donation matching. Technology allowance, WFH stipend, education assistance. Profit sharing. Medical, vision, dental premiums paid 100%. Complementary care, FSA, life insurance, 401K match. HRA for orthodontics and mental health copays. And much more!
 
Culture: Marmoset fosters a progressive culture with high collaboration, connection and a level of care that’s hard to find. Learn more about our philosophy + expectations in the 88-slide culture deck, linked below on page two.
Here's a little video about us too.
 
 
Because we’re a small company, this opportunity has the potential to evolve in a variety of ways and will at times require a high degree of flexibility and juggling, depending on what needs to be done.
 
Worth knowing: At Marmoset, being aligned on core values is more important than credentials, accolades or experience. People, quality of life and relationships matter most. Period. We’re a close-knit group of people and we work hard to maintain a positive, healthy, rewarding and even fun culture. Here’s Marmoset’s purpose and core values, as defined by our staff:
 
Purpose: Be community
 
Core Values:
<ul>
<li>We are team players.</li>
<li>We are buoyant and committed.</li>
<li>We respect and embrace our differences.</li>
<li>We listen, learn and grow.</li>
<li>We have fire in the belly.</li>
</ul>
We work to keep these core values and purpose ever-present in all that we do and we let them be a filter we use to make decisions and help us do better work.
 
Marmoset provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Marmoset complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
And we’re serious about it. We’re committed to fostering a diverse, inclusive and equitable workplace. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't believe you meet every one of our qualifications described.
 
APPLICATION PROCESS
 
First, read this and see how it resonates with you. It’s our “culture deck.”
&nbsp;<a href="https://drive.google.com/file/d/1JK9a-yfGDFaO8-IHWzv29zOUZkTXxtFA/view?usp=sharing" target="_blank">https://drive.google.com/file/d/1JK9a-yfGDFaO8-IHWzv29zOUZkTXxtFA/view?…</a>
 
Next, submit a 1 page resume, a 1-2 page letter of interest (LOI), and 3 professional references in PDF format. In your LOI, please elaborate on your experience and your story so we can get to know you better, such as:
<ul>
<li>Tell us about your personality. How would others describe you?</li>
<li>What is your superpower? What is your kryptonite? We value honesty and vulnerability.</li>
<li>Why are you pursuing a career in sales? (It takes a special kind of person)</li>
<li>What’s your communication style?</li>
<li>Tell us what stands out to you (good or bad) from the culture deck.</li>
<li>Most importantly, how do you see yourself making an impact at Marmoset?</li>
</ul>
We will review candidates on a rolling basis as applications are received, so don’t wait until the last minute. Please apply as soon as you can and carefully follow the application guidelines. Applications that don’t strictly follow the above guidelines may not be considered.
 
 
 
PI278338446

<h3>Job Description</h3>
Job Description
Notice to applicants:
<ul>
<li>This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.</li>
<li>Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.</li>
<li>Candidates must be able to commute into an office and reside locally.</li>
</ul>
 
No Solicitations or Recruiters. Direct Emails with candidate resumes will be eliminated. Local Candidates Only
 
SUMMARY OF POSITION:
The Account Coordinator is responsible for coordinating work activities for assigned customer accounts to ensure efficient, service-oriented, and timely completion of client projects.
Job Description:
Account Services and Coordination:
<ul>
<li>Assists the Sales and Account Managers</li>
<li>Maintains and updates customers’ job timelines in collaboration with production and implementation teams</li>
<li>Coordinates production and deliverables with staff members in appropriate departments including Sales, Implementation Services, Data Processing, Information Systems, and others; communicates updated production information to customers</li>
<li>Monitors daily job progress for projects; anticipates potential problems and proactively manages details; ensures projects are on track and delivered on time </li>
</ul>
Client Communications and Documentation:
<ul>
<li>Keeps customer information and account details up-to-date by using proprietary Customer Relationship Management software; manages employee interactions with clients for effective customer service</li>
<li>Communicates and confirms production schedules with customers; conveys schedule adjustments to appropriate clients and staff members</li>
<li>Initiates change management processes when requested by clients or, as changes and updates are issued internally; monitors changes through to completion</li>
<li>Coordinates pricing and timelines</li>
<li>Performs weekly and/or monthly status calls with clients for current status updates or as needed </li>
</ul>
Support of Account Services Department: 
<ul>
<li>Performs as front line call center for customers to report issues; initiates problem tickets for internal research; initiates temporary and permanent resolutions in conjunction with clients and internal departments</li>
<li>Serves as a customer advocate; responds to customers’ requests and initiates appropriate actions and production changes </li>
<li>Supports the AS Department; schedules meetings, books conference rooms, coordinates conference calls, and provides other logistical client project support as needed</li>
</ul>
Requirements:
Education: 
<ul>
<li>Bachelor’s College degree (or combination of skills, experience and tenure at InfoIMAGE in lieu of degree)</li>
</ul>
Experience and Skills: 
<ul>
<li>A minimum of 3 years of customer service and administrative experience</li>
<li>Project management experience</li>
<li>Ability to work collaboratively with others in professional manner through building trust, respect and cooperation</li>
<li>Ability to work effectively and collaboratively with a diverse and multi-cultural and multi-generational staff</li>
<li>Demonstrated ability to problem solve</li>
<li>Excellent organizational skills and detailed oriented</li>
<li>Demonstrated ability to manage multiple projects and meet deadlines </li>
<li>Ability to quickly and appropriately prioritize conflicting demands</li>
<li>Ability to apply a high level of accuracy and attention to details to all tasks </li>
</ul>
Computer Skills: 
<ul>
<li>Proficient with databases, use of the Internet, and MS Office Suite software</li>
<li>Experience with Microsoft Project Management and/or proprietary project management</li>
</ul>
Language Skills: 
<ul>
<li>Must be fluent in English </li>
<li>Excellent verbal and written skills</li>
<li>Be able to communicate information in a clear, and concise manner</li>
<li>Outstanding customer services and phone skills</li>
</ul>
Physical Requirements: 
<ul>
<li>Able to utilize multi-limb and eye-hand coordination</li>
<li>Able to stand, bend, reach, stoop and lift boxes up to 25 lbs.</li>
<li>Able to function well in a fast pace / multi-tasking with organization and efficiency</li>
<li>Able to sit at desk, working on computer and phones for a full work day</li>
<li>Able to work overtime as needed</li>
</ul>

9,601 Account Coordinator Jobs