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<h3>Job Description</h3>
Job Description
Description
Job Title: Pharmacy Patient Care Coordinator
Location: Remote – USA
The Opportunity:
As a Pharmacy Patient Care Coordinator, you'll be the vital connection between patients and their pharmacy care team. You'll handle inbound and outbound calls that keep patients on therapy, ensure timely medication delivery, and provide the support that makes a real difference in people's lives.
This fully remote role combines customer service excellence with healthcare impact. You'll coordinate medication shipments, conduct refill outreach, collect important patient information, and serve as a trusted resource for patients navigating their treatment journey. If you're detail-oriented, empathetic, and passionate about helping others, this role offers the perfect blend of structure and meaningful work.
What You'll Do:
• Manage inbound patient and prescriber calls regarding shipment status, delivery questions, address changes, and refill scheduling
• Conduct proactive outbound calls to patients for refill reminders, therapy adherence check-ins, and demographic or eligibility updates
• Collect and verify patient demographic, contact, allergy, and medication information with accurate data entry into pharmacy systems
• Coordinate medication shipments by scheduling deliveries, confirming receipt, and escalating any delays or issues
• Serve as a liaison between patients, prescribers, and internal pharmacy teams to support seamless order processing
• Monitor prescription status to ensure therapy continuity and proactively address gaps in refill scheduling
• Document all patient interactions accurately and escalate clinical or compliance concerns to pharmacists or supervisors
• Provide exceptional customer support and help patients navigate the pharmacy process with confidence
• Contribute to process improvement initiatives that enhance patient experience and operational efficiency
What You'll Bring: 
Education &amp; Experience
• High school diploma or equivalent required; associate or bachelor's degree in health administration, pharmacy services, or related field preferred
• At least 1 year of experience in pharmacy call center operations, specialty pharmacy coordination, or healthcare customer service preferred
Skills &amp; Strengths
• Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
• Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
• Strong attention to detail with excellent written and verbal communication skills
• Ability to work independently in a remote environment while maintaining high productivity
• Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Work Environment:
• Fully remote position requiring a dedicated, private workspace with reliable high-speed internet and secure data connection. 
• Heavy computer and phone use with occasional extended hours during high-volume periods.
Skills
insurance claim, call center, insurance verification, health care, insurance, patient access, medical terminology, patient registration, prior authorization, inbound call, administrative support, customer service, medicare, medicaid
Top Skills Details
insurance claim,call center,insurance verification,health care,insurance,patient access,medical terminology,patient registration,prior authorization,inbound call,administrative support,customer service,medicare,medicaid
Additional Skills &amp; Qualifications
Skills &amp; Strengths
• Experience managing inbound/outbound patient calls, refill reminders, and shipment coordination
• Proficiency with pharmacy management systems, CRM tools, and Microsoft Office applications
• Strong attention to detail with excellent written and verbal communication skills
• Ability to work independently in a remote environment while maintaining high productivity
• Understanding of URAC/ACHC accreditation standards and patient privacy regulations (HIPAA) strongly preferred
Experience Level
Entry Level
Job Type &amp; Location
This is a Contract position based out of Houston, TX.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jan 16, 2026.
h4&gt;About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Patient Care Coordinator

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Company parties</li>
<li>Employee discounts</li>
<li>401(k) matching</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>401(k)</li>
</ul>
 About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive. Responsibilities: 
<ul>
<li>Manage patient check-in and check-out process</li>
<li>Schedule appointments and follow-up visits</li>
<li>Assist with patient intake and medical history documentation</li>
<li>Coordinate communication between patients, therapists, and other healthcare providers</li>
<li>Calling and scheduling of patient from incoming referrals.</li>
<li>Collection of patient payments.</li>
<li>Making follow up calls to check in on patients.</li>
</ul>
Requirements: 
<ul>
<li>Previous experience in a medical office or healthcare setting preferred</li>
<li>Strong organizational and multitasking skills</li>
<li>Excellent communication and interpersonal abilities</li>
<li>Proficiency with medical software and electronic health records</li>
<li>Compassionate and empathetic attitude towards patients</li>
<li>Available to work in both our Hayden and Post Falls locations</li>
</ul>
About Us: Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.

<h3>Job Description</h3>
Job DescriptionCompany Description 
The Jackson Clinics Physical Therapy is a nationally recognized Orthopedic and Sports Medicine Physical Therapy group in Virginia.&nbsp;&nbsp;
We are seeking an organized and energetic&nbsp;Patient Care Coordinator&nbsp;to join our team of highly motivated individuals.&nbsp; This position is 30-39 hours,&nbsp;part-time with benefits!
Our clinics provide a fast-paced and highly rewarding work environment where you can grow, learn, and earn&nbsp;competitive compensation ($18-$21 per hour, depending on experience).
About The Jackson Clinics:
The Jackson Clinics is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience unlike the "average physical therapy clinic."&nbsp; We provide care for our patients specific to their individual needs and presentations. Today, The Jackson Clinics can best be described as&nbsp;a place where patients come to heal, and clinicians come to grow.&nbsp;We are a learning organization and value life-long development of knowledge, skills, and professional attitudes as our core
&nbsp;
Job Description 
<ul>
<li>Greeting patients and providing outstanding customer service</li>
<li>Coordinating the care for each patient from initial evaluation to discharge</li>
<li>Answering phones</li>
<li>Electronic scheduling</li>
<li>Data entry</li>
<li>Verifying current personal and financial information</li>
<li>Maintaining patient charts and electronic medical records</li>
<li>Collecting, posting, and depositing patient payments</li>
<li>Faxing, filing, and performing any other duties as assigned</li>
</ul>
Qualifications 
Patient Care Coordinator Qualifications:
<ul>
<li>High school degree or equivalent</li>
<li>Excellent in-person and phone customer service</li>
<li>Proficient in Word or Excel</li>
<li>Close attention to detail</li>
<li>Great time management and organizational skills&nbsp;</li>
<li>Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)</li>
<li>Team player attitude and energetic with a focus on excellent customer service</li>
<li>Previous experience working in a medical receptionist role is preferred but not required.</li>
</ul>
 Additional Information 
Our Patient Care Coordinator Enjoy the following:
<ul>
<li>Competitive compensation&nbsp;</li>
<li>Continuing education opportunities</li>
<li>Employee Assistance Program (EAP)</li>
<li>Get to interact with excellent support staff and much more!</li>
</ul>
For questions regarding the position, please get in touch with us at <a href="mailto:resumes@thejacksonclinics.com" target="_blank">resumes@thejacksonclinics.com</a>. Our Staffing Director will promptly reply to you.

<h3>Job Description</h3>
Job Description
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Harvard Park Internal Medicine! Come join a great group of medical professionals as our network continues to grow!
About OnPoint:
OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices. OnPoint Medical Group is committed to expanding access to high-quality healthcare in our surrounding communities, in the most effective and affordable manner possible.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager. 
Responsibilities:
<ul>
<li>Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.</li>
<li>Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.</li>
<li>Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.</li>
<li>Verify medical insurance coverage and assist patients with billing questions and payment processing.</li>
<li>Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.</li>
<li>Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.</li>
</ul>
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
 
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.</li>
<li>Proficiency in using computer systems and electronic health record (EHR) software.</li>
<li>Strong communication skills, both verbal and written, with excellent telephone etiquette.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in a primary care or outpatient clinic setting.</li>
<li>Familiarity with healthcare compliance standards such as HIPAA.</li>
<li>Certification in medical office administration or patient coordination.</li>
<li>Ability to handle multiple tasks efficiently in a fast-paced environment.</li>
<li>Knowledge of medical insurance processes, patient billing, and appointment scheduling.</li>
<li>Proven experience in healthcare registration or front desk operations within a medical or clinical environment.</li>
</ul>

Supervisor Responsibilities: This position has no supervisory responsibilities

Job Elements and Working Conditions:
 
<ul>
<li>While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. </li>
<li>Occasionally required to walk; sit, stoop, kneel, crouch, or crawl. </li>
<li>Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.</li>
</ul>
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Applicants can redact age information from requested transcripts.
#ID22

<h3>Job Description</h3>
Job Description
Hearing of America is currently seeking a Patient Care Coordinator for our hearing care clinic in Oakdale, MN to help the communities and people we serve to experience a better quality of life. In this role, you'll have the opportunity to make a significant contribution to our success of providing the best hearing loss treatment and/or tinnitus sound therapy.
 
RESPONSIBILITIES:
Phone Calls
<ul>
<li>Make and receive all phone calls compassionately with a friendly, courteous, and positive voice</li>
<li>Must be able to effectively manage incoming calls and obtain referrals</li>
<li>Make outbound calls to patients for appointments, with effective effort to gain patient's next appointment</li>
<li>Make and manage follow up calls and call backs, with ultimate goal of hearing loss treatment and patient satisfaction</li>
</ul>
 
Office Duties
<ul>
<li>Manage front office of the clinic, keeping the area professional and clean</li>
<li>Greet patients immediately upon their arrival and provide excellent customer service in a friendly and courteous manner</li>
<li>Maintain patient records and schedule appointments using company scheduling protocols and internal scheduling database software</li>
<li>Place orders, pack, and ship hearing aids, earmolds, accessories, etc.</li>
<li>Process credit card and financing transactions</li>
<li>Check patient's insurance policy on hearing aids with medical insurance</li>
<li>File patient’s insurance claims (will coach)</li>
<li>Make thank-you cards, holiday cards, and follow up letters, etc.</li>
<li>Communicate with senior living communities about our activities and patients</li>
</ul>
 
Miscellaneous Duties
<ul>
<li>Check and clean hearing aids, and minor hearing aid repair as needed (will train if no experience)</li>
<li>Support clinic activities besides daily patient tasks, which include but are not limited to consumer seminars, expos, newsletters, battery club, etc.</li>
<li>Take on any new tasks as directed.</li>
</ul>
 
REQUIREMENTS:
<ul>
<li>Excellent phone skill handling inbound and outbound calls is essential, with emphasis on gaining and retaining patient appointments</li>
<li>Excellent people and customer service skills, with an emphasis on patient satisfaction.</li>
<li>A minimum of 1 year of previous front office experience in a medical setting, hearing aid office experience a plus.</li>
<li>Must be dependable.</li>
<li>Must be detail-oriented.</li>
<li>Must be willing to take on new tasks.</li>
<li>Must be able to work well independently.</li>
<li>Must be very good at multi-tasking.</li>
<li>Must be willing to learn and grow.</li>
<li>Must be computer literate in all Microsoft Office programs (Word, Excel, Outlook, and some PowerPoint).</li>
<li>Outstanding planning and organizational skills.</li>
</ul>
 
WHAT WE OFFER POTENTIAL APPLICANTS:
<ul>
<li>Competitive compensation ($18-$22/hr) based on experience</li>
<li>Commissions on new patient appointments</li>
<li>Great growth &amp; development opportunities</li>
<li>Professional, high-tech, and challenging work environment</li>
<li>Satisfaction of helping patients hear better and enjoy life</li>
</ul>
Company DescriptionHearing of America is a locally-owned private practice dedicated to helping patients improve their lives through unparalleled service and exceptional hearing care. 
<h3>Company Description</h3>
Hearing of America is a locally-owned private practice dedicated to helping patients improve their lives through unparalleled service and exceptional hearing care.

<h3>Job Description</h3>
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM). 
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. 
Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned.
Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
 Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs.
Pay range$25—$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.
Short &amp; Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

<h3>Job Description</h3>
Job DescriptionSalary: 
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. Learn more: middletondentistry.com 
 
AtMiddleton Family Dentistry, we believe in more thanjust greatdental care, we believe increatinglonglastingrelationshipswith our patients and our team.Weregrowing and seeking anexceptional Patient Care Coordinator to join our front office team. Ifyoureorganized, personable, and passionate about providingan excellentpatient experience,wedlove to meet you. 
 
About the Role 
As our newDental Administrative Talent,youllbe the first warm smile patients see and the guiding hand that helps them feel at ease.Youllplay avital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family.Our ideal candidate embodies our 5 core values:dedication, excellence, positivity,teamworkand honesty (DEPTH).We are looking for someone who is excited to develop their skills and who shares our core values! 
 
 Example of What You'll Do as a Patient Care Coordinator 
<ul>
<li>Greet patients and answer phones with warmth and professionalism </li>
</ul>
<ul>
<li>Manage the appointment schedule with accuracy and efficiency </li>
</ul>
<ul>
<li>Verify patient formsand insurance policies, present financial options, and process claims </li>
</ul>
<ul>
<li>Support a smooth and welcoming patient check-in/check-out experiencewith Disney like Service </li>
</ul>
<ul>
<li>Help keep systems and records organized and up to date </li>
</ul>
<ul>
<li>Follow up with patient post op care </li>
</ul>
<ul>
<li>Collaborate with clinical and admin team members to provide seamless care </li>
</ul>
 What Were Looking For in a Patient Care Coordinator 
<ul>
<li>Prior experience in dental or medical administration preferred </li>
</ul>
<ul>
<li>Excellent communication and customer service skills </li>
</ul>
<ul>
<li>Tech-savvy and comfortable with dental software (Dentrixand Microsoft) </li>
</ul>
<ul>
<li>Ability to multitask with grace and stay organized under pressure </li>
</ul>
<ul>
<li>A positive attitude, team spirit, and a love for helping others </li>
</ul>
 What We Offer to our Patient Care Coordinators 
<ul>
<li>A supportive and joyful work environment </li>
</ul>
<ul>
<li>Ongoing training and opportunities for growth </li>
</ul>
<ul>
<li>Competitive pay and benefits package </li>
</ul>
<ul>
<li>Work-life balance and a team thattruly cares </li>
</ul>
Why Middleton? 
At Middleton Family Dentistry, we blendmodern technologywithcompassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence.As a valued team member, your workwill have a lasting impactinthe lives of others, andyoullbe supported every step of the way.At this practice, YOUR VOICE MATTERS! 
 
Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice: 
<ul>
<li>"The practice truly feels likea family. Everyone helps each other whenever possible and cares for each other. </li>
</ul>
<ul>
<li>I love that there are no bad questions, everyone is always willing to help me and guide me to the right person for the question." </li>
</ul>
<ul>
<li>"We really do what is best for our patients, I love that we are ethical and kind/compassionate. </li>
</ul>
 
Ready to Apply? 
 
Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview process, we require this question to be answered. 
 
You can follow up your application on our careers page at middletondentistry.com. We are really looking forward to hearing from you!

<h3>Job Description</h3>
Job Description
Join our privately-owned Audiology practice in the beautiful PNW! We are looking for ambitious patient-oriented advocates to add to our team in the Port Angeles location and would love to speak with you. Over the past 20 years at Harbor Audiology, we have been treating individuals with hearing loss and tinnitus using the best hearing technology available. Listening to and understanding the difficulties of not only our patients, but also those they communicate with regularly, is essential to our success because hearing loss affects more than just one person.
Every day at Harbor Audiology, your passion for what you do will show in the way you treat those who entrust their hearing healthcare to us. You will be expected to work as part of a team, advocating for outstanding patient care, and coordinating the best overall experience with staff. You will be responsible for scheduling, insurance verifications, authorizations, hearing aid cleaning and repairs, upholding patient privacy, and using best practices in all that you do.
Position Summary:
The Front Office Professional (FOP) has primary responsibility for coordinating and maximizing revenue opportunities by creating and maintaining an effective schedule for the practice. The incumbent will also provide broad-based administrative support to the practice and staff.
Principal Duties and Responsibilities (Essential Functions):
<ul>
<li>Creates and manages an effective patient schedule.</li>
<li>Converts inbound / outbound calls into appointments.</li>
<li>Supports the practice’s wellness mission by asking all current patients for referrals annually.</li>
<li>Executes the appointment reminder process with pre-calls at 24 hours prior to appointment.</li>
<li>Ensures the patient has the best experience possible by timely &amp; courteous interactions throughout the patient experience.</li>
<li>Verifies insurance and completes necessary paperwork to ensure that all hearing aid devices are delivered in a timely fashion for each&nbsp;appointment.&nbsp;</li>
<li>Participates in ongoing training and development as assigned by the Operations Supervisor</li>
<li>Anticipate provider needs, supporting the patient care.</li>
<li>Will be taught how to clean and do minor repair of hearing aids.</li>
<li>Maintains patient privacy in compliance with HIPAA federal guidelines and practice policies.</li>
<li>Track and report daily scheduling metrics.</li>
</ul>
Position Qualifications:
<ul>
<li>High School Diploma required, Associate Degree preferred</li>
<li>2 years front office experience a plus</li>
<li>Prior Healthcare/Medical experience a PLUS</li>
<li>Must be computer literate in all Microsoft Office programs.</li>
<li>Hands on experience with office equipment (fax machines and printers)</li>
<li>Must be able to work well independently and be detailed-oriented and organized. Must be able to multitask and</li>
<li>Must work well as a team member.</li>
</ul>
The ideal candidate will also possess:
<ul>
<li>Self-motivated, quick learner, and willing to adapt to change.</li>
<li>Professional attitude and appearance.</li>
<li>Ability to handle heavy phone work and willing to get new and former patients to come in for appointments.</li>
<li>Excellent communication skills and ability to handle the public and work well with staff.</li>
<li>Ability to be resourceful and proactive when issues arise.</li>
<li>Provide top-notch customer service making patients feel important and like family.</li>
<li>Excellent organizational skills, multitasking and time management skills, with the ability to prioritize tasks.</li>
</ul>
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<h3>Job Description</h3>
Job Description
Join our privately-owned Audiology practice in the beautiful PNW! We are looking for ambitious patient-oriented advocates to add to our team in the Sequim location and would love to speak with you. Over the past 20 years at Harbor Audiology, we have been treating individuals with hearing loss and tinnitus using the best hearing technology available. Listening to and understanding the difficulties of not only our patients, but also those they communicate with regularly, is essential to our success because hearing loss affects more than just one person.
Every day at Harbor Audiology, your passion for what you do will show in the way you treat those who entrust their hearing healthcare to us. You will be expected to work as part of a team, advocating for outstanding patient care, and coordinating the best overall experience with staff. You will be responsible for scheduling, insurance verifications, authorizations, hearing aid cleaning and repairs, upholding patient privacy, and using best practices in all that you do.
Position Summary:
The Front Office Professional (FOP) has primary responsibility for coordinating and maximizing revenue opportunities by creating and maintaining an effective schedule for the practice. The incumbent will also provide broad-based administrative support to the practice and staff. Salary rage: $20-$25 per hour based upon experience.&nbsp;
Principal Duties and Responsibilities (Essential Functions):
<ul>
<li>Creates and manages an effective patient schedule.</li>
<li>Converts inbound / outbound calls into appointments.</li>
<li>Supports the practice’s wellness mission by asking all current patients for referrals annually.</li>
<li>Executes the appointment reminder process with pre-calls at 24 hours prior to appointment.</li>
<li>Ensures the patient has the best experience possible by timely &amp; courteous interactions throughout the patient experience.</li>
<li>Verifies insurance and completes necessary paperwork to ensure that all hearing aid devices are delivered in a timely fashion for each&nbsp;appointment.&nbsp;</li>
<li>Participates in ongoing training and development as assigned by the Operations Supervisor</li>
<li>Anticipate provider needs, supporting the patient care.</li>
<li>Will be taught how to clean and do minor repair of hearing aids.</li>
<li>Maintains patient privacy in compliance with HIPAA federal guidelines and practice policies.</li>
<li>Track and report daily scheduling metrics.</li>
</ul>
Position Qualifications:
<ul>
<li>High School Diploma required, Associate Degree preferred</li>
<li>2 years front office experience a plus</li>
<li>Prior Healthcare/Medical experience a PLUS</li>
<li>Must be computer literate in all Microsoft Office programs.</li>
<li>Hands on experience with office equipment (fax machines and printers)</li>
<li>Must be able to work well independently and be detailed-oriented and organized. Must be able to multitask and</li>
<li>Must work well as a team member.</li>
</ul>
The ideal candidate will also possess:
<ul>
<li>Self-motivated, quick learner, and willing to adapt to change.</li>
<li>Professional attitude and appearance.</li>
<li>Ability to handle heavy phone work and willing to get new and former patients to come in for appointments.</li>
<li>Excellent communication skills and ability to handle the public and work well with staff.</li>
<li>Ability to be resourceful and proactive when issues arise.</li>
<li>Provide top-notch customer service making patients feel important and like family.</li>
<li>Excellent organizational skills, multitasking and time management skills, with the ability to prioritize tasks.</li>
</ul>
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<h3>Job Description</h3>
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.&nbsp;Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.&nbsp;Join us to start&nbsp;Caring. Connecting. Growing together.&nbsp;&nbsp;&nbsp;

The&nbsp;Patient Care Coordinator&nbsp;is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, delivering excellent customer service and adhering to Lean processes, and supporting the teams in meeting financial, clinical and service goals.

Primary Responsibilities:

<ul>
<li>Obtain accurate and updated patient information, such as name, address and insurance information

</li>
<li>Perform insurance verification on the date of service

</li>
<li>Maintain medical records

</li>
<li>Confirms and schedule appointments

</li>
<li>Answer telephone calls promptly and courteously

</li>
<li>Scheduling referrals

</li>
<li>Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments and scheduling follow-up appointments

</li>
<li>Adhere to the standards identified via Sparq regarding Optum Employee Policies

</li>
<li>Work cohesively with fellow employees to achieve specific team goals

</li>
<li>Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements

</li>
<li>Comfortable working in high pace environment&nbsp;

</li>
<li>Assure the continuity of care through scheduling and tracking systems

</li>
<li>Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations

</li>
<li>Notify clinical staff of schedule changes as they occur

</li>
<li>Comply with administrative policies to ensure quality of care

</li>
<li>Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart

</li>
<li>Perform other related duties and assignments as required

</li>
<li>All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements&nbsp;

</li>
<li>Complete new clinical competencies rolled out by the Educational Committee

</li>
<li>Work independently

</li>
</ul>
What are the reasons to consider working for UnitedHealth Group?&nbsp;&nbsp; Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.&nbsp;Some of our offerings include:

<ul>
<li>Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

</li>
<li>Medical Plan options along with participation in a Health Spending Account or a Health Saving account

</li>
<li>Dental, Vision, Life&amp; AD&amp;D Insurance along with Short-term disability and Long-Term Disability coverage

</li>
<li>401(k) Savings Plan, Employee Stock Purchase Plan

</li>
<li>Education Reimbursement

</li>
<li>Employee Discounts

</li>
<li>Employee Assistance Program

</li>
<li>Employee Referral Bonus Program

</li>
<li>Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

</li>
<li>More information can be downloaded at:&nbsp;<a href="http://uhg.hr/uhgbenefits" target="_blank">http://uhg.hr/uhgbenefits</a>

</li>
</ul>

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

<ul>
<li>High School Diploma/GED (or higher)&nbsp;

</li>
<li>1+ years of customer service or healthcare related experience

</li>
<li>Intermediate level of proficiency in MS Word, Excel, and Outlook, including the ability to use multiple web applications

</li>
</ul>
Preferred Qualifications:

<ul>
<li>1+ years of experience working in medical front office position performing duties such as scheduling appointments, insurance verification, and maintaining medical records

</li>
<li>Knowledge of EMR software

</li>
<li>Bilingual in Spanish and English

</li>
</ul>
Soft Skills:

<ul>
<li>Ability to work independently and as a team, and maintain good judgment and accountability&nbsp;

</li>
<li>Demonstrated ability to work well with health care providers&nbsp;

</li>
<li>Strong organizational and time management skills&nbsp;

</li>
<li>Ability to multi-task and prioritize tasks to meet all deadlines&nbsp;

</li>
<li>Ability to work well under pressure in a fast-paced environment&nbsp;

</li>
<li>Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others&nbsp;

</li>
</ul>
&nbsp; &nbsp;

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.&nbsp;


&nbsp;
Application Deadline:&nbsp;This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.&nbsp;

&nbsp; &nbsp;&nbsp;

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

&nbsp; &nbsp;&nbsp;

&nbsp; &nbsp;&nbsp;

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

&nbsp; &nbsp;&nbsp;

UnitedHealth Group&nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

&nbsp; &nbsp;&nbsp;

&nbsp; &nbsp;&nbsp;

#RPO #RED

34,673 Patient Care Coordinator Jobs