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<h3>Job Description</h3>
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
This job is temporarily hybrid. Please see travel details at the bottom. 
Job Summary:
The official job title is Lead Care Manager (LCM). 
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. 
Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned.
Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs.
Travel Details: • First week of employment will report to the San Ramon office. • Mileage reimbursement is offered at 70 cents per mile. • Commute to the San Ramon office is considered work time. Staff member can leave their home at 830am. • First month is weekly visits on Wednesdays to the San Ramon office • After the first month the staff member will be evaluated on the frequencies of office visits. • Office visits will decrease to once per month based on the needs of the office. 
Pay range$25—$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.
Short &amp; Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Patient Care Coordinator

<h3>Job Description</h3>
Job Description
Patient Care Coordinator $28~$32/Hour DOE | Full-Time | High-Performance Front Office Role Smile Central Park - A Modern, Established Dental Practice – Manhattan, NY (Central Park South)
Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care Coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully.
If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You’ll Love This Role
<ul>
<li> $23–$30 per hour, based on experience </li>
<li> Full-time schedule: 5 days/week, no weekends </li>
<li> Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays </li>
<li> 401(k) with up to 4% match </li>
<li> Employee Assistance Program for you and your family </li>
<li> Voluntary benefits: pet insurance, identity theft protection, and more </li>
<li> Safe, PPE-protected, CDC-compliant environment </li>
<li> Continuing education opportunities</li>
</ul>
What You’ll Do
<ul>
<li>Deliver top-tier patient service at every touchpoint, from check-in to checkout </li>
<li>At check-in: </li>
<ul>
<li> Welcome patients warmly and create a positive start to their visit </li>
<li> Reappoint for their next recare before they leave </li>
<li> Collect over-the-counter balances with confidence </li>
<li> Verify and update personal and insurance details </li>
</ul>
<li>At checkout: </li>
<ul>
<li> Present treatment plans and associated fees clearly </li>
<li> Convert treatment recommendations into scheduled appointments </li>
<li> Provide after-visit documents (receipts, school notes, reminders) </li>
</ul>
<li> Manage and work the recall/reappointment list to keep the schedule full </li>
<li> Monitor and minimize cancellations through proactive communication </li>
<li> Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal </li>
<li> Answer phones promptly and professionally, turning inquiries into booked appointments </li>
<li> Support compliance and maintain organized, accurate patient records</li>
</ul>
Requirements
What We’re Looking For
<ul>
<li> Minimum of 3 years dental front office experience (collections and scheduling experience required) </li>
<li> Strong skills with scheduling software and Microsoft Office </li>
<li> Experience with dental software systems preferred </li>
<li> Associates degree in business or office administration a plus </li>
<li> Solid communication skills and a professional, friendly demeanor </li>
<li> Highly organized, detail-oriented, and committed to both patient satisfaction and office performance </li>
</ul>
Benefits
<ul>
<li>Full-time opportunity, five days a week.</li>
<li>Base pay is around $30 an hour depending on experience.</li>
</ul>

<h3>Job Description</h3>
Job Description
 
 
OrthoPediatrics Specialty Bracing: 
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! 
Our Vision: 
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
 Position Description:
Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
 Core Responsibilities:
 
Customer Service:
<ul>
<li>Greeting patients</li>
<li>Checking patients in and out</li>
<li>Multi-line phone coverage</li>
<li>Liaison for referring physicians/groups</li>
<li>Register patients by collecting insurance information, demographics, etc.</li>
<li>Detail oriented</li>
<li>Able to provide general company and services information</li>
<li>Good verbal and written communication skills</li>
<li>Compassionate, efficient, and professional</li>
<li>Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.</li>
</ul>
Administrative:
<ul>
<li>Verify patient insurance and initiate prior authorizations</li>
<li>Collect patient balances</li>
<li>Coordinate with referral sources to obtain physician schedules</li>
<li>General chart maintenance using Athena software</li>
<li>Scan and upload documents to electronic chart</li>
<li>Ordering of devices through NetSuite software</li>
<li>Support the clinic staff and office flow</li>
<li>Chart checks for fitting appointments using the standard checklist form</li>
<li>Work closely with billing team to ensure all documentation for claims are uploaded</li>
<li>General office organization</li>
<li>Following standard practices to deliver patient devices</li>
<li>Ability to multi-task</li>
<li>Adaptable to a dynamic environment</li>
<li>Exceptional computer skills</li>
<li>Maintain HIPAA compliance</li>
</ul>
Schedule Maintenance:
<ul>
<li>Review patient no shows daily: Call, document, and reschedule appointments</li>
<li>Schedule appointments for new appointments</li>
<li>Coordinate follow up appointments with physicians</li>
</ul>
 Education/Experience: High School or Associate Degree; related experience and/or training.
 
 Position Requirements:
<ul>
<li>Entry Level - experience in a healthcare environment a plus</li>
<li>Computer competency skills (Excel, Word, Outlook)</li>
<li>Excellent organization and communication skills</li>
<li>Ability to manage multiple tasks</li>
<li>Excellent customer service skills</li>
<li>Professional phone manner</li>
<li>Ability to work well with others</li>
</ul>
 
Benefits Offered for Eligible Employees: 
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Long &amp; Short-Term Disability</li>
<li>Life Insurance and AD&amp;D</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
</ul>
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Patient Care Coordinator I

<h3>Job Description</h3>
Job DescriptionPermanent Full-time position for a Patient Care Coordinator in an SF, California, general dental practice. This individual needs to know Dentrix ascend. They are a high-tech office and offer several nice benefits to be disclosed in the interviewing process. This position would be Monday to Thursday, 750-5, with the chance of slight alterations. #1620

<h3>Job Description</h3>
Job Description
Exciting Career Opportunity at CCRM Fertility’s New Clinic!
CCRM Fertility, a leader in fertility care with over 30 locations nationwide, is excited to announce the opening of a brand-new clinic. We are looking for passionate and driven individuals to help shape the future of fertility care in our community. This is a unique chance to be part of a dynamic, growing team where your contributions will have a direct impact on the clinic's success and the lives of the families we support. If you're eager to be part of an innovative and compassionate healthcare environment, we’d love to hear from you! 
Anticipated Start Date: November 10, 2025
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit <a href="http://www.ccrmivf.com" target="_blank">www.ccrmivf.com</a>
Department: Clinical Support
 Work Schedule: Monday – Friday (8:00am – 4:30pm)
<ul>
<li>What We Offer Our Team Members:</li>
<li>Generous Paid time-off (PTO) and paid holidays</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health benefits eligible the first day of the month following your start date.</li>
<li>401(k) Plan with Company Match (first of the month following 2 months of service)</li>
<li>Basic &amp; Supplement Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Short-Term Disability</li>
<li>Flexible spending including Dependent Care and Commuter benefits.</li>
<li>Health Savings Account</li>
<li>CCRM Paid Family Medical Leave (eligible after 1 year)</li>
<li>Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li>
<li>Professional Development, Job Training, and Cross Training Opportunities </li>
<li>Bonus Potential</li>
</ul>
 
What You Will Do: The Patient Care Coordinator (PCC) is a member of the care team and a partner with the Clinical staff to ensure that the administrative and clinical needs of the patient are handled on a timely basis. The PCC enriches the patient’s experience by providing another source of contact to patients, in addition to their primary nurse, when clinical or administrative needs arise. The primary role and responsibilities for the Patient Care Coordinator is to coordinate the care of the new patient from New Patient appointment through regroup. The PCC demonstrates knowledge and skills in the care of their fertility patients. The PCC works with the Nurse Coordinators to facilitate care for the fertility patient. This position reports directly to the Clinical Manager and takes daily direction from the Clinical Manger, Physician and Practice Administrator in the coordination of clinical and administrative patient related duties.
<ul>
<li>Serve as the central resource for the new patient </li>
<li>Prepare New Patient chart prior to appointment: ensure records have been received. Data abstract and prepare summary for physicians</li>
<li>Provide guidance on next steps to all new patients after initial consult with physician. Meet with new patients and follow up regularly by phone after appointment to coordinate next step in care process.</li>
<li>Obtain medical records from patients, authorized providers, and insurance carriers while maintaining strict compliance with HIPAA laws and regulations</li>
<li>Initiate checklist and track patient workup status. </li>
<li>Schedule all diagnostic appointments &amp; input all orders for appointments. </li>
<li>Ensure current workup labs, communicable testing, pap smear, annual exam and mammogram (if applicable) have been completed for both patient and partner. </li>
<li>Follow up with physician/patient on any abnormal results </li>
<li>Sign out care to RN when patient workup has been completed. </li>
<li>Fax prescriptions to pharmacy per nurse instructions </li>
<li>Answer new patient calls and emails</li>
<li>Follow up with any patient that cancels an appointment and does not reschedule </li>
<li>Route patient questions, problems, complaints and concerns to appropriate personnel </li>
</ul>
Required Qualifications:
<ul>
<li>Education: College degree preferred, High School Diploma required</li>
<li>Licensure: MA certification required, LVN or LPN preferred.</li>
<li>Experience: Previous healthcare experience preferred</li>
<li>Skills: Must be well organized with excellent communication skills. Must have excellent customer service skills, demonstrate the ability to be an effective team member, and perform duties that are delegated to </li>
<li>him/her.</li>
</ul>
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. 
CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

<h3>Job Description</h3>
Job Description
POSITION SUMMARY
 
The Patient Care Coordinator position at MASS LUNG &amp; ALLERGY (MLA), performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The candidate must work collaboratively with all staff in support of patient services, exhibiting flexibility and a "can-do" attitude. The person in this role may travel to any of the MLA locations to support the front office as needed. Patient services are the key priority in this position requiring the Patient Care Coordinator to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment that promotes patient comfort and trust.
The candidate must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.
KEY DUTIES AND RESPONSIBILITIES:
<ul>
<li>Answer multi-line phones and either direct the caller to the appropriate party or handle caller's needs yourself.</li>
<li>Greet patients upon arrival, check them in and obtain insurance information and/or referrals (if needed), including signatures and any other necessary data, verifying all information is correct.</li>
<li>Work on all active claims as assigned.</li>
<li>Responsible for contacting patient for missing/incorrect information prior to appointment, including but not limited to: insurance issues, referrals, PCP issues, etc.</li>
<li>Assist patients with Kiosk, Portal and/or Healow usage and/or questions.</li>
<li>Provide patient with intake and new patient forms as well as copies of our office policies and legally required documents.</li>
<li>Enter faxes from both the copier as well as eCW into the patient's chart and either assign to the appropriate staff member or handle it themselves.</li>
<li>Check out patients, schedule follow up appointments and assign actions as needed.</li>
<li>Process payments from patients for co-pays, past due balances &amp; self-pay.</li>
<li>Schedule appointments for new and recurring patients based on provider availability.</li>
<li>Correctly document no shows appointments in accordance with the no-show policy.</li>
<li>Retrieve all messages from voice mails.</li>
<li>Stamps all outgoing mail in the morning.</li>
<li>Monitors office supply inventory and submit order requests as needed.</li>
<li>Covers responsibilities at other offices as needed and assigned.</li>
<li>Ensures waiting areas are clean &amp; organized with respect to standards in safety and quality patient care.</li>
<li>Provide patients with support and guidance as needed.</li>
<li>Attends staff and medical meetings, as required.</li>
<li>Performs all duties in support of successful EHR/EPM implementation.</li>
<li>Maintains work station, according to protocols (free of meals and open beverages).</li>
<li>Covers at the Call Center if assigned to do so.</li>
<li>Performs additional duties, as assigned by the Manager and in support of quality assurance and improvement.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Excellent communication and problem-solving skills at a level necessary for understanding provider and supervisors' instructions, and for accurately documenting patients' medical information.</li>
<li>Beginner to intermediate computing and phone skills.</li>
<li>Willingness to work evenings and/or weekends if needed; demonstrates flexibility in regards to job duties and assignments.</li>
<li>Ability to multi-task and work effectively in a high-stress and fast-moving environment.</li>
<li>Working knowledge of "Universal Precautions," demonstrates professionalism at all times.</li>
<li>Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.</li>
<li>Bilingual English/Spanish and/or other languages strongly preferred.</li>
<li>Valid Driver's License, insurance, and ability to travel as required to perform duties.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>High school diploma (or GED) required.</li>
<li>Experience working in a Medical Office Setting.</li>
<li>Electronic medical records experience preferred, eCW, etc.</li>
<li>Previous experience with insurance and referrals preferred.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for a Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle patient registration and ensure accurate insurance verification and authorizations while providing exceptional customer service. This position is ideal for individuals with healthcare registration experience and strong knowledge of insurance processes. Responsibilities: • Register and pre-register patients, ensuring all required information is accurately captured. • Verify insurance eligibility, benefits, and authorizations to confirm coverage. • Review and validate patient demographics for accuracy and completeness. • Collect co-payments, deductibles, and other patient liabilities with attention to detail. • Provide clear explanations of hospital policies, patient financial obligations, and rights. • Deliver outstanding customer service by addressing patient inquiries and concerns effectively. • Utilize computer systems, including Microsoft Excel, to maintain and manage patient records. • Schedule patient appointments and answer billing-related questions as needed. • Ensure compliance with all organizational policies and healthcare regulations.• Minimum of two years of experience in healthcare registration or a similar role. • Proficiency in insurance verification, authorizations, and billing processes. • Familiarity with various payers, including commercial, Medicare, and Medi-Cal. • Strong typing skills, with a minimum speed of 45 words per minute and proficiency in 10-key by touch. • Effective communication and customer service skills to handle patient interactions. • Competence in using Microsoft Excel and other computer systems. • High school diploma or equivalent educational qualification. • Ability to pass required screenings, including physical exams, drug tests, and immunization checks.

<h3>Job Description</h3>
Job Description
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. This is done through our inbound Center of Excellence where the team is working with patients and medical professionals every day!
Please note: This is a full-time in office position.
As a Patient Care Coordinator, you are not just a coordinator – you are responsible for the patient care plan, supporting caregivers and families with empathy and patience. Whether it is helping with prescription refills, decoding lab results, documenting sensitive patient data and being that smiling face, our mission, "to care is an honor" is the foundation to providing a best-in-class patient experience.
To be a successful Patient Care Coordinator, previous healthcare experience and a background in handling inbound and making outbound calls will be great! Comfortable using software applications for data entry and client information look-up, such as, but not limited to EMR/EHR &amp; CRM systems. We are happy to provide our team members with new hire training and onboarding support to prepare you for success!
Ideal Attributes:
<ul>
<li>Solution Seeker
<ul>
<li>Quickly identify a patient's challenge and provide the best solution utilizing internal systems, training &amp; knowledge base materials. Active listening and critical thinking are essential to accurately capture and relay information.</li>
</ul>
</li>
</ul>
<ul>
<li>Customer Service Champion
<ul>
<li>Superior customer service and communication skills, demonstration of patience &amp; empathy with a drive for delivering exceptional experiences.</li>
</ul>
</li>
</ul>
<ul>
<li>Systems Navigator
<ul>
<li>Experience navigating multiple applications/systems across more than 1 screen, proficiency in typing and MS Windows based applications.</li>
</ul>
</li>
</ul>
<ul>
<li>Professionalism &amp; Development
<ul>
<li>Drive to meet daily/weekly/monthly individual and team goals.</li>
<li>Strive for continuous self-development and career progression.</li>
<li>Ability to pass a pre-employment background screening.</li>
<li>Adhering to the company's punctuality and PTO policies.</li>
</ul>
</li>
</ul>
Company Benefits: Paid Training, Medical, Dental, Vision, and Life insurance, PTO, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, and much more! Equal Opportunity Employer M/F/D/V
About Ennoble Care
Full-time employees qualify for the following benefits:
<ul>
<li>Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. </li>
<li>Paid Time Off</li>
<li>Paid Office Holidays </li>
</ul>
All employees qualify for these benefits:
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

<h3>Job Description</h3>
Job Description
 
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit <a href="http://www.ccrmivf.com" target="_blank">www.ccrmivf.com</a>
Location Address: 14995 Shady Grove Rd, Suite 430, Rockville, MD 20850
Department: Clinical Support
Work Schedule: Monday – Friday (7:30am – 4:30pm)
What We Offer Our Team Members:
<ul>
<li>Generous Paid time-off (PTO) and paid holidays</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health benefits eligible the first day of the month following your start date.</li>
<li>401(k) Plan with Company Match (first of the month following 2 months of service)</li>
<li>Basic &amp; Supplement Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Short-Term Disability</li>
<li>Flexible spending including Dependent Care and Commuter benefits.</li>
<li>Health Savings Account</li>
<li>CCRM Paid Family Medical Leave (eligible after 1 year)</li>
<li>Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li>
<li>Professional Development, Job Training, and Cross Training Opportunities </li>
<li>Bonus Potential</li>
<li>401(k) Plan with Company Match (first of the month following 2 months of service)</li>
<li>Professional Development, Job Training, and Cross Training Opportunities</li>
<li>Potential for Over-time Pay (Time and a half)</li>
<li>Holiday Differential Pay (Time and a half)</li>
<li>Weekend Shift Differential Pay ($4.00 per hour)</li>
</ul>
What You Will Do:The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.
<ul>
<li>Assist the RN with new patient appointments and provide support to the nursing staff.</li>
<li>Initiate checklist and chart audit and provide to RN once patient plan is established.</li>
<li>Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.</li>
<li>Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.</li>
<li>Send abnormal labs/preconceptual labs to RN for physician review.</li>
<li>Maintain patient charts during ART meeting review.</li>
<li>Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.</li>
<li>Review and verify all IVF/FET Care plans are completed.</li>
<li>Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.</li>
<li>Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.</li>
<li>Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.</li>
<li>Monitor out-of-town patient lab work and results.</li>
<li>Coordinate with nursing team to ensure lab work/results are recorded in chart.</li>
<li>Monitor IVF treatment process and ensure timely patient flow.</li>
<li>Assist Nurse Manager with situations and patient issues as needed.</li>
<li>Other duties as assigned.</li>
</ul>
What You Bring:
<ul>
<li>High School Diploma or equivalent required.</li>
<li>Medical Assistant Certification or equivalent preferred.</li>
<li>Experience in reproductive medicine or Women’s health preferred. </li>
</ul>
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. 
CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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