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<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

Call Center Representative

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development

Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We’re Verizon’s premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered.
The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions &amp; complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance.
<ul>
<li>Field incoming requests from end users and customers via telephone, e-mail or other established support channels</li>
<li>Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution.</li>
<li>Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers’ issues effectively and efficiently.</li>
<li>Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude </li>
<li>Answer incoming technical requests, quickly analyze, test and resolve the calls </li>
<li>Create requests using our ticketed tracking system to create and track progress of request</li>
<li>Process requests that are created via email and communicate with end users </li>
<li>Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude </li>
<li>Answer incoming technical requests, quickly analyze, test and resolve the calls </li>
<li>Create requests using our ticketed tracking system to create and track progress of request</li>
<li>Monitor and manage orders following up on statuses and progress</li>
<li>Communicate to end users and customers providing updates and statuses on their inquiries.</li>
<li>Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor</li>
<li>Accurately enter data to ensure the orders are placed correctly.</li>
<li>Collaborate with co-workers to ensure all orders are entered for the day.</li>
<li>Ability to work independently and be able to work under pressure</li>
<li>Utilize computer systems and multiple applications to manage orders</li>
<li>Handling instances that involve customers who have been separated from their luggage</li>
</ul>
 
Qualifications
Salary Range: $16/hr
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
<ul>
<li>
Exceptional written and verbal communication skills.
</li>
<li>
Ability to work collaboratively in a team environment and support team decisions.
</li>
<li>
Solid multi-tasking, prioritization and organizational skills. . 
</li>
<li>
Travel Industry experience is a plus
</li>
<li>
Must be available to work holidays and weekends
</li>
<li>
Must be available to work our evening shifts between 3 PM-11:30 PM &amp; 4 PM – 12:30 AM
</li>
</ul>
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. 
<ul>
<li>Clean &amp; well-maintained approved uniforms must be worn on shift</li>
<li>Additional requirements as specified by management</li>
</ul>
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. 
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

<h3>Job Description</h3>
Job DescriptionSalary: $16.50 
Embark on a journey withGold Coast Dental, where passion for dentistry meets limitless opportunity! As a private, family-owned leader in multi-practice dentistry, we're dedicated to delivering top-tier, ethical care and unparalleled service to our cherished patients. With our commitment to adding 2-3 new practices each quarter, we're on an exciting trajectory of expansion and innovation.
AtGold Coast Dental, our people are the cornerstone of our success. We cultivate a culture of continuous growth and improvement, empowering our team members to flourish and thrive within our supportive family-oriented environment. If you're a talented individual ready to establish a fulfilling long-term career and grow alongside a dynamic company that values your potential, join us at Gold Coast Dental and let's achieve greatness together!
 
We are looking for enthusiastic, cheerful team members. We take great pride in providing exceptional customer service to our guests who wish to experience unparalleled dental care. The ideal candidate should have excellent personal skills, a willingness to further their skills, and take great pride in the presentation of the office and themselves. Team participation is a must.
 
Benefits:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Retirement Plan</li>
<li>Achievable Monthly Bonus </li>
</ul>
 
Responsibilities:
<ul>
<li>Welcoming and Booking New Patients</li>
<li>Making and Receiving phone calls</li>
<li>Scheduling and modifying appointments</li>
<li>Verifying insurance eligibility and breakdowns</li>
<li>Assisting Existing Patients</li>
<li>Provide solution-based customer service for patients</li>
</ul>
 
Qualifications:
<ul>
<li>Strong verbal communication skills</li>
<li>Positive demeanor and attitude</li>
<li>Comfortable working in a call center environment</li>
<li>Coachable and willing to learn</li>
<li>Good reasoning and people skills</li>
<li>Professional attitude</li>
</ul>
 Preferred but not required:
<ul>
<li>Dental experience (preferred)</li>
<li>Bilingual in Spanish, Chinese, or Korean (preferred)</li>
<li>1 year Customer Service Experience (preferred)</li>
</ul>
 
Position Specifics:
<ul>
<li>Full training your first 1 week</li>
<li>Base Pay 16.50/hr + Monthly Bonus</li>
<li>Full Time</li>
<li>Shifts available for mornings, mid, and evenings</li>
</ul>

<h3>Job Description</h3>
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do! 
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. 
Essential Functions &amp; Responsibilities:
<ul>
<li>Provide customer service by engaging in positive interactions with pet families</li>
<li>Answer a high volume of customer service calls in a work from home/ remote environment</li>
<li>Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules</li>
<li>Gather and accurately document the pet’s medical information and schedule appointments in an effective manner</li>
<li>Meet all productivity, quality, and performance standards</li>
<li>Guide emotional conversations in a calm and peaceful manner </li>
<li>Go above and beyond to provide stellar customer service to pet families and our veterinarians </li>
<li>Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines</li>
<li>Other duties may be assigned to the employee to ensure the highest standard of customer service</li>
</ul>
Requirements
<ul>
<li>Experience working in high call volume, customer service, or call center environments</li>
<li>Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom</li>
<li>Previous experience in a work-from-home environment or working with minimal peer interactions</li>
<li>High attention to detail and ability to adapt to new processes</li>
<li>Expected to be present for work, on time, every day for the entire duration of their shift </li>
<li>Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.</li>
</ul>
Physical Job Requirements:
<ul>
<li>Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.</li>
<li>Ability to lift up to 15 pounds </li>
</ul>
Schedule
<ul>
<li>Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year </li>
<li>Schedule includes nights/weekends/holidays</li>
<li>Must attend mandatory 4-week intensive training program at the beginning of employment</li>
</ul>
Benefits
<ul>
<li>Medical Insurance Plans with 100% employee funded HSA option available</li>
<li>Dental and Vision Insurance Plans</li>
<li>Company Funded Wellness Resources (Mental, Financial, and Physical)</li>
<li>Life Insurance (Basic, Voluntary, and AD&amp;D)</li>
<li>Long Term and Short Term Disability Insurance</li>
<li>Retirement Plan (Traditional 401k with 3% match &amp; Roth 401k)</li>
<li>Generous Paid Time Off</li>
<li>Generous Paid Parental Leave </li>
<li>Bereavement Leave</li>
<li>Training &amp; Development</li>
<li>Pet Insurance</li>
<li>Remote Work From Home Compensation</li>
<li>This position is hourly non-exempt and is eligible for overtime </li>
<li>Hourly pay starts at $16.00 per hour</li>
</ul>

<h3>Job Description</h3>
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
\n 
Call Center Representative (Onsite) Training Starts &nbsp;April 28th , 2025
\n
$15.00/HR &amp; $16.00/HR Bilingual&nbsp;
\n
Great Benefits &amp; Weekend’s Off
\n
3 Weeks PAID TRAINING
\n
Summary:
\n
As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients’ customers, by utilizing your customer service experience,&nbsp;passion,&nbsp;and creativity to meet their needs and deliver a world-class experience across every interaction you have with them.&nbsp;&nbsp;
\n
In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service. 
\n
What you will be doing:&nbsp;
\n
<ul>\n
<li>Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.</li>
\n
<li>Identify customer needs to ensure the customer is provided complete and accurate information.</li>
\n
<li>Process required transactions via mainframe or web-based applications.</li>
\n
<li>Submit research requests in a concise yet accurate manner.</li>
\n
<li>Maintaining a thorough knowledge of the company and client programs, policies, and technology.</li>
\n
<li>Communicate effectively in a warm and empathetic manner.</li>
\n
<li>Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.</li>
\n
<li>Maintaining a thorough knowledge of the company and client programs, policies, and technology.</li>
\n
<li>Providing support to other positions/operations in cases of heavy workloads or absences.</li>
\n</ul>
\n
What you get:
\n
<ul>\n
<li>Full Time Employment</li>
\n
<li>Hourly rate of $15.00&nbsp;starting on day one.</li>
\n
<li>Weekend’s OFF!</li>
\n
<li>Paid Training</li>
\n
<li>Career Growth Opportunities&nbsp;</li>
\n
<li>Full Benefit Options</li>
\n
<li>Great Work Environment</li>
\n</ul>
\n
People who succeed in this role have:&nbsp;The ability to convey complex information in clear and concise terms to ensure customer understanding.
\n
<ul>\n
<li>Strong work ethic.</li>
\n
<li>Effective and accurate written and verbal communication skills.</li>
\n
<li>Effective problem-solving skills.</li>
\n
<li>Customer Service Experience</li>
\n
<li>Can navigate multiple applications and research solutions with ease.</li>
\n
<li>Love helping people and guiding them to the best solution for their issue.&nbsp;</li>
\n
<li>Are excited by innovative technology.&nbsp;</li>
\n
<li>Provide calm conflict resolution and problem resolution for frustrated customers.&nbsp;</li>
\n
<li>Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.&nbsp;</li>
\n
<li>Can commit to 100% attendance for three to five weeks of paid training.&nbsp;&nbsp;</li>
\n</ul>
\n
Requirements
\n
<ul>\n
<li>Must be at least 18 years of age or older.</li>
\n
<li>Must have a High School Diploma, or&nbsp;equivalent.&nbsp;</li>
\n
<li>Must be able to successfully pass a criminal background check.</li>
\n
<li>Must pass Customer care assessment.&nbsp;</li>
\n</ul>
\n
Join a rapidly growing organization that can support your career goals
\n
Apply Today!
\n\n \n \n Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.&nbsp; For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $minimum $11.00 - $midpoint.$15.00\n \n \n\n 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
\n
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:&nbsp;&nbsp;click here to access or download the form. &nbsp;Complete the form and then email it as an attachment to&nbsp;<a href="mailto:FTADAAA@conduent.com" target="_blank">FTADAAA@conduent.com</a>.&nbsp;You may also&nbsp;click here to access Conduent's ADAAA Accommodation Policy.
\n
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
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4,122 Call Center Representative Jobs