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<h3>Job Description</h3>
Job Description
Job Title:Call Center Representative – 40 Openings
Job Duration: 13 Weeks – Contract
Job Location: San Diego, California 92123 (Onsite)
**Training Schedule:
**
<ul>
<li>Phase 1 of training: 6 weeks and on site (Spectrum)</li>
<li>Phase 2 of training: 1-2 weeks; possibly on site (Tech Way) or remote -they will be on the phone</li>
<li>Needs to be able to come to Spectrum for training (830-5pm) DAILY</li>
<li>Training will be held at (8CS5 Spectrum Center BLVD San Diego)</li>
</ul>
**Work Schedule:
**
M-F 8a-6pm
1130-8pm and possible weekends
Candidates need to be flexible to work all schedules to help with business need Possibly could work remote –after they pass training and the assessments
They would need dedicated workstation
If they work on-site they would be at:8520 Tech Way San Diego
Good Attendance in previous positions-is a priority
HS diploma –**mustExperience:
**
<ul>
<li>
Call Center Experience –MUST
</li>
<li>
- Min of 6-month recent call center experience
<ul>
<li>More experience in health call centers - the better</li>
<li>Looking for candidates who have long term assignments, not short stints.</li>
</ul>
</li>
<li>
Knowledge of current matters relating to health maintenance organizations, performance management, and customer satisfaction assessment and delivery.
</li>
<li>
Basic computer and writing skills
</li>
<li>
Have worked in an environment that requires them to meet KPI’s
</li>
<li>
- Sharp has strict KPI’s the workers must meet to stay in compliance with their position
</li>
<li>
Understanding HIPPA compliance, Medicare, service recovery, fast-paced environment, experience with handling grievance cases
</li>
<li>
Experience in taking between 60-80 calls a day
</li>
<li>
Epic Experiencepreferred
</li>
<li>
Investigatory skills – researching and looking into inquiries
</li>
<li>
TalkDesk –preferred
</li>
</ul>
--
Thanks and Regards,
Jaswanth, Technical Recruiter
E-mail-<a href="mailto:Jaswanth@buckeyeglobalit.com" target="_blank">Jaswanth@buckeyeglobalit.com</a>
Phone- (614) 953-0332
Global Workforce Solutions | Certified MBE &amp; EDGE Company | Microsoft Partner
Direct Hire | Contingent Staffing | SOW Services | Clinical Staffing| IT Consulting | Payrolling
You should be proficient in:
<ul>
<li>Customer Service</li>
</ul>
Salary info:
$19 - $21 / hr

Call Center Representative

<h3>Job Description</h3>
Job Description
Call Center Representative – Hybrid Opportunity
Location: Louisville, KY 40299
Pay: $16.00–$17.00/ hour
Schedule: 1st Shift Only
Training: 8 weeks in-person, then hybrid
Start Date: ASAP
Role Type: Contract to Hire 
Equipment Provided
We are currently hiring Call Center Representatives for a hybrid opportunity with our client following 8 weeks of in-person training. This is a first shift role with equipment provided, and we are looking to hire immediately.
Responsibilities:
<ul>
<li>
Handle inbound and/or outbound customer service calls
</li>
<li>
Assist customers with inquiries, concerns, and account support
</li>
<li>
Accurately document interactions in internal systems
</li>
<li>
Provide professional and courteous service with a focus on solutions
</li>
</ul>
Qualifications:
<ul>
<li>
Strong communication and problem-solving skills
</li>
<li>
Previous customer service or retail experience is a plus
</li>
<li>
Willingness to learn and grow—training is provided
</li>
<li>
Comfortable using computers and navigating multiple systems
</li>
<li>
Reliable attendance and a positive attitude
</li>
</ul>
Benefits:
<ul>
<li>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.&nbsp;Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
</li>
</ul>
 Pay Details: $16.00 to $17.00 per hour Search managed by: Bianca Mishurda Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job Description
Do you have call center experience and love turning tough calls into real results? If you're motivated by performance and ready to own your impact, we want to hear from you.
 
Collections Agent
Winterville, NC | Onsite
 
MINIMUM QUALIFICATIONS
 • 2+ years of recent experience in a high-volume call center (Candidates who do not have this experience will not qualify for this role)
• High school diploma or equivalent
• Proven ability to meet KPIs in a production-based environment
• Strong verbal communication, conflict resolution, and time management skills
 
COMPENSATION &amp; SCHEDULE
• $15.00/hour
• Mandatory overtime required — schedule flexibility is essential
• Core Hours: Monday–Sunday, 8:00 AM–9:00 PM
• End-of-Month Shifts: Full-day coverage (7:00 AM–8:00 PM or 8:00 AM–9:00 PM with two 1-hour breaks)
• Sunday Shifts: Required 1–2 times quarterly; additional Sundays may be needed for month-end
• Holiday Coverage: Most holidays open to temporary staff and volunteers
**Anything over 40hrs/week will be considered Overtime and will be paid at time-and-a-half!**
 
KEY RESPONSIBILITIES
• Execute high-volume outbound calls using company-approved scripts and compliance guidelines
• Achieve daily, weekly, and monthly collection metrics and performance benchmarks
• Negotiate realistic payment solutions with empathy and professionalism
• Document all communications and account actions accurately in system platforms
• Identify and escalate customer issues as appropriate
 
CORE TOOLS &amp; SYSTEMS
• Microsoft Excel, Word, Outlook
• Collection-specific CRMs and proprietary systems
 
PREFERRED SKILLS
• Bilingual (English/Spanish) fluency
• Familiarity with FDCPA and call center compliance standards
• Exposure to financial services or healthcare collections
 
PRE-EMPLOYMENT
• Drug screen and background check required
 
 
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: <a href="https://www.cornerstonestaffing.com/privacy" target="_blank">https://www.cornerstonestaffing.com/privacy</a>
 
#SOUTHLAKE123
Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity! 
<h3>Company Description</h3>
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

<h3>Job Description</h3>
Job Description
At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a great place to get you on the path that best serves you and our members. If you have a passion to serve, a desire to work in a fast-paced environment and are willing to bring enthusiasm to work with you each day, then you may just find that ACU is the right fit for you. 
Do you have a desire to reach higher and empower those around you? Then your journey brought you to the right place and we would like to meet you.
Life is a journey…Own it!
About Us:
Ashland Credit Union is a non-profit and member-owned credit union that has been providing exceptional service to members for over 80 years. Continued growth and adaptability are what has allowed ACU to always be a trustworthy answer for staff and members along whatever journey in life they are on. At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life's journey, it is our mission that staff, members, and the community we serve can count on ACU for guidance as they strive to achieve more in life. 
Position Summary:
ACU has an exciting opportunity for a Call Center Representative to join our MXP Department in Ashland, KY. This position will understand and execute on ACU's strategic mission through the delivery of excellent member service, adhering to policy and procedure, and engaging members in brief conversations to enhance their financial wellness experience.
Job Responsibilities:
1. Utilize active listening skills to understand member needs as they relate to service-related transactions. 2. Create a great member experience and solidify ACU loyalty by effectively responding to member needs with both service and sales channels. This includes being proactive with members and offering solutions to members as they related to their relationship with ACU. 3. Manage risk scenarios by utilizing sound judgement, high ethics, and prudence built upon an extensive knowledge of ACU policies and procedures. 4. Be a brand ambassador in all interactions with members, employees, ACU board members, and volunteers. 5. Actively participate in all required compliance and behavioral skill training that equip one for excellent job performance 6. Utilize available resources such as outbound calls, financial wellness conversations, targeted outreach campaigns and center of influence activities to capitalize on each member interaction. 7. Other duties as requested by Supervisor or Member Experience Leadership
Education &amp; Experience Requirements:
• High school diploma • Prior financial institution experience a plus • Prior call center or customer service experience a plus
Required Skills &amp; Abilities:
• Strong relationship building, communication and listening skills • Problem solving skills • Effectively manage multiple priorities and adapt to change
Ability to work Monday-Thursday 8-5 Friday 9-6 and Saturday 9-1
Ashland Credit Union is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are committed to diversity and inclusion in the workplace and do not discriminate on the basis of race, sex, age, handicap, religion, natural origin or any other basis of protected class or where prohibited by law.

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities&nbsp;</li>
</ul>
Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive inbound calls and place outbound calls&nbsp;</li>
<li>Identify the reason for the customer’s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or in a similar role is preferred&nbsp;</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li>
</ul>

<h3>Job Description</h3>
Job Description
<ul>
<li>This is a call center role for our client. You will be answering 65+ calls a day answering questions and logging information.</li>
<li>Need to be able to start ASAP.</li>
<li>Ideal candidates will have the following:
<ul>
<li>Call center environment experience or at least 6 months of customer service background.</li>
<li>Need to be proactive in nature.</li>
<li>Prior experience working remotely is a plus.
<ul>
<li>Are you able to work without distractions while working remotely?</li>
</ul>
</li>
<li>Technical “know how”/ability to use email, MS Teams, etc. and various applications is essential!</li>
</ul>
</li>
<li>Additional Details:
<ul>
<li>3 days of training ($12.50/hr.) (Dates TBD)</li>
<li>Once they start taking calls (start date TBD, targeting as early as 2/15 depending on background checks), their rate will be $15.50/hr.</li>
<li>Agents must be available for all 3 days of training—NO EXCEPTIONS!</li>
<li>All agents will have a supervisor that they will be assigned to.
<ul>
<li>Supervisor’s responsibility is to make sure they get trained, have what they need, etc.</li>
</ul>
</li>
</ul>
</li>
<li>&nbsp;Need to be comfortable with high call volume environment and working with challenging customers when needed.</li>
<li>Candidates must be able to come into our office to pick up laptops.</li>
<li>Shifts where we need to most help:&nbsp; Sunday shifts are in high demand (9am-1pm—no lunch, but 15 minute break), 10am-7pm shift (during the week), 9am-6pm (during week).&nbsp; Scheduled for 9 hour shifts during week which includes a 1 hour non-paid lunch.</li>
<li>Drug and background is required..</li>
</ul>

<h3>Job Description</h3>
Job Description
End Client (if different from Account)
Duration
2 Year(s)
Req Description
Description
The purpose of the Care Team is to route agent’s service related calls received from customers to a call center. This will give agents more capacity to focus their efforts on new business. As part of this implementation, new phone systems will need to be installed in agencies nationwide. The role of the Care team is to be the contact point for all questions or concerns agents may have during the implementation and after (e.g. questions from assessment, how to use job aids, who to contact for bill, etc). The Care team will be heavily involved in: • Distribution and collection data from agents • Reviewing submitted data for accuracy • Follow up calls to agents about missing information or documentation • Reviewing results from pre-assessment questionnaire and analysis of the agent’s current infrastructure • Performing pre- and post- conversion calls to agents and perform functionality testing and ensuring agents have everything they need for the implementation  Provide education on the new phone system and be a support escalation point of contact • Primary point of contact for agencies in order to coordinate the night of porting (partner with project teams and vendors) • Continuously report internally on agent’s status A candidate interested in this role should have the following qualifications:  Intermediate knowledge of Windows Operating system and support  Intermediate for technical support  knowledge of VoIP technology a plus • Strong communication skills • Strong Customer Service skills • Capabilities to multi-task in a fast-paced environment • Ability to work in a team environment • Execute day to day activities by prioritizing work flow • Ability to organize data completely and succinctly (few words; concise) • Reporting Capabilities
Enterprise Req Skills
Troubleshooting Software,Lan Core Network
Job Title
Care Team Specialist
Top Skills Details
 1.) 5-8 years of true call center/ customer service experience (high call volume) 2.) Experience troubleshooting phone products Avaya preferred, Cisco is okay as long as supported remotely 3.) 3-5 years of application troubleshooting on desktops. I.e. app not responding, app providing error message; able to meet end user where their are with \"technical jargon\" role is customer service driven now but will become more technical once Avaya products are set in their environment \*\*Needs to be able to build report with end users and provide just enough technical knowledge to describe what their deployment will look like from a technical standpoint.
Worksite Address
Charlotte,North Carolina,United States,28203
Additional Information
\*\*If current agents do not respond and move through the process, there is a possibility of being fired from Allstate\*\*
Drug Test Required
true
Experience Level
Entry Level
External Communities Job Description
One of the largest insurance companies is looking for a technical customer service agent specifically with Avaya product support experience. Slated for a long term contract. Will need to sit remotely near Charlotte office.
EVP
1.) Works for a Fortune 500 company, national known and respected 2.) Works in Wework building uptown which allows for flexibility, comfort and endless supply of kombucha! 3.) Relaxed team, work hard play hard mentality (should have a personality fit to work with us!) 4.) Ability to convert full time once contract portion finishes at the end of the year 5.) Moving into new building eventually in Southend where multiple Fortune 500 companies are relocating
Work Environment
All agents will be working remotely. Need to be close to Charlotte so that once we get to some normalcy, there is a possibility of coming onsite. New Southend facility; team sits in a brand new area Foosball tables, ping pong room - Google feel
Additional Skills Tags
Additional Skills &amp; Qualifications
Great soft skills are required. Needs to be technically confident, team player and willing to work collaboratively with both Charlotte employees and remote users. 8-5pm shift with possibility for some off hour needs Can wear jeans (business casual environment)
Business Qualification
Impact to the Internal/External Customer
decided to have all agents on Avaya product, challenges have come with COVID and agents no longer sitting in their offices. Sales teams are not worried about a new phone right now, they want to make sure customers are taken care of and all questions/concerns are addressed with insurance right now. Pace has slowed with migration so they are doing a force migration with an uptick in calls anticipated.
Interview Information
Interview with our delivery manager
Why is Position Open?
Business Challenge
Insurance agents are not putting this deployment as priority during the work day and the Care Team is doing a lot of \"tracking down\" and waiting for agencies to decide on what Avaya products they want in their environment. Once confirmed, the role become more technical and these agents will be in charge of supporting set-up from start to finish.

<h3>Job Description</h3>
Job Description
<ul>
<li>This is a call center role for our client. You will be answering 65+ calls a day answering questions and logging information.</li>
<li>Need to be able to start ASAP.</li>
<li>Ideal candidates will have the following:
<ul>
<li>Call center environment experience or at least 6 months of customer service background.</li>
<li>Need to be proactive in nature.</li>
<li>Prior experience working remotely is a plus.
<ul>
<li>Are you able to work without distractions while working remotely?</li>
</ul>
</li>
<li>Technical “know how”/ability to use email, MS Teams, etc. and various applications is essential!</li>
</ul>
</li>
<li>Additional Details:
<ul>
<li>3 days of training ($12.50/hr.) (Dates TBD)</li>
<li>Once they start taking calls (start date TBD, targeting as early as 2/15 depending on background checks), their rate will be $15.50/hr.</li>
<li>Agents must be available for all 3 days of training—NO EXCEPTIONS!</li>
<li>All agents will have a supervisor that they will be assigned to.
<ul>
<li>Supervisor’s responsibility is to make sure they get trained, have what they need, etc.</li>
</ul>
</li>
</ul>
</li>
<li>Need to be comfortable with high call volume environment and working with challenging customers when needed.</li>
<li>Candidates must be able to come into our office to pick up laptops.</li>
<li>Shifts where we need to most help: Sunday shifts are in high demand (9am-1pm—no lunch, but 15 minute break), 10am-7pm shift (during the week), 9am-6pm (during week). Scheduled for 9 hour shifts during week which includes a 1 hour non-paid lunch.</li>
<li>Drug and background is required..</li>
</ul>

<h3>Job Description</h3>
Job Description
Overview
Call Center Representative
 Customer Service | Business Development
Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 4,800 team members operate over 550 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals.
Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team!
JOB DESCRIPTION
Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 
Essential Functions
<ol>
<li>Follow up on distributed leads</li>
<li>Generate store traffic and contribute to the markets success</li>
<li>Handle customer inquiries both by phone and text</li>
<li>Support sales force by generating sales leads</li>
<li>Follow communication scripts when handing different topics</li>
<li>Research required information using available resources</li>
<li>Provide customers with product and service information</li>
<li>Candidates should be able to take feedback and criticism to improve productivity and character</li>
</ol>
Competencies 
<ol>
<li>Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.</li>
<li>Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.</li>
<li>Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.</li>
<li>Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.</li>
</ol>
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work This is a full-time position.
Travel No travel is expected for this position.
Required Education and Experience
<ol>
<li>High School diploma or GED</li>
</ol>
Preferred Education and Experience
<ol>
<li>Previous office experience</li>
<li>Proficient in Microsoft Office</li>
<li>Knowledge of customer service principles and practices</li>
<li>Experience in a call center or customer service environment</li>
<li>Data entry and typing skills (including 10 key)</li>
</ol>
Essentials
<ul>
<li>Positive attitude</li>
<li>High school diploma or equivalent; college degree preferred</li>
<li>Minimum two years of related work experience</li>
<li>Effective communication skills</li>
<li>Interest and understanding of technology products and services</li>
<li>Business ownership mentality</li>
</ul>
Compensation
<ul>
<li>The highest in the wireless industry</li>
</ul>

7,283 Call Center Representative Jobs