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<h3>Job Description</h3>
Job Summary:
The Operations Manager is responsible for overseeing the day-to-day operational functions of the organization to ensure efficiency, productivity, and compliance with company policies and industry regulations. This role involves managing teams, streamlining processes, and collaborating with cross-functional departments to achieve business goals.
---
Knowledge of:
Low Voltage Contractor, Fiber Optic Cabling, Fire Alarm Systems, Fire Life Safety, Audio Visual A/V, Security Systems, CCTV, Access Control, Genetec, Lenel, Milestone, Wireless, Intrusion, Nurse Call,
Service and Maintenance. DAS, and ERRCS
---
Key Responsibilities:
· Plan, direct, and coordinate operational activities to meet organizational objectives
· Implement and monitor standard operating procedures to enhance productivity and reduce costs
· Lead, coach, and develop team members to ensure high performance and professional growth
· Track key performance indicators (KPIs) and prepare regular reports for leadership
· Ensure compliance with safety, quality, and regulatory standards
· Collaborate with other departments (e.g., finance, HR, sales) to align operations with company goals
· Oversee inventory, supply chain logistics, scheduling, and resource allocation
· Identify areas for process improvement and lead change management initiatives
· Manage budgets, contracts, and vendor relationships
· Resolve operational issues quickly and effectively to minimize disruption
---
Qualifications:
· 5+ years of progressive experience in operations or management roles in low voltage contracting industry
· Strong leadership and team-building abilities
· Excellent analytical, organizational, and problem-solving skills
· Proficiency in project management tools and enterprise systems (e.g., ERP, CRM, Procore)
· Outstanding communication and interpersonal skills
· Ability to thrive in a fast-paced, dynamic environment
---
Preferred Experience (if applicable):
· Experience in low voltage contracting field
· Familiarity with lean manufacturing or Six Sigma methodologies
· Knowledge of compliance standards and industry-specific regulations

Operations Manager

<h3>Job Description</h3>
Job Description
We are a lean size medical imaging service provider located in Queens, NY. The company serves a diverse group of clients to provide quality imaging services. The company is seeking an Operations Manager that will be instrumental in accelerating the growth of our business. The role involves interaction with company clients as well as working closely with the CEO.&nbsp; &nbsp;
Key Responsibilities&nbsp;
<ul>
<li>Interact with key customer stakeholders to ensure seamless execution of client engagements</li>
<li>Lead internal coordination of support staff</li>
<li>Administration of monthly billing and Key Performance Indicators</li>
</ul>
<ul>
<li>Schedule internal staff and third-party vendors</li>
<li>Credential select employees to service clients</li>
<li>Provide&nbsp;outstanding customer service.&nbsp;&nbsp;</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Passion for/interest in healthcare and working with people&nbsp;</li>
<li>Energetic&nbsp;self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.&nbsp;</li>
</ul>
<ul>
<li>Excellent&nbsp;verbal and written&nbsp;communication skills, with ability to explain technical concepts in a simple, easy to understand way.&nbsp;</li>
<li>Strong problem-solving skills and willingness to get into the details&nbsp;to&nbsp;identify&nbsp;solutions.&nbsp;</li>
<li>Ability&nbsp;to&nbsp;operate&nbsp;independently and collaborate effectively with colleagues, in a dynamic, fast paced&nbsp;environment.&nbsp;</li>
<li>Experience working&nbsp;in a deadline driven environment.&nbsp;</li>
</ul>
<ul>
<li>Experience/familiarity with workflow management tools/platforms a plus&nbsp;&nbsp;</li>
<li>Proficiency&nbsp;with Microsoft Office</li>
</ul>
Training to be provided
Position is not remote; expectation of four days per week in office
Salary Range: $70,000 to $85,000 annually + bonus + benefits
The above represents the expected salary range for this position. Ultimately, in determining your pay, we will consider your experience, and other job-related factors.
Benefits include:
<ul>
<li>Competitive base salaries&nbsp;</li>
<li>Bonus incentives&nbsp;</li>
<li>Retirement savings plan&nbsp;</li>
<li>Medical insurance benefits&nbsp;</li>
</ul>
SEND RESUMES TO <a href="mailto:MUTIRESUMES@GMAIL.COM" target="_blank">MUTIRESUMES@GMAIL.COM</a>

<h3>Job Description</h3>
Job Description
We are seeking a proven and proactive Manager, Network &amp; Systems Operations, to lead a small, high-impact technology team. This is a management role first, focused on setting direction, driving accountability, and ensuring operational excellence across network, systems, and infrastructure functions.
The ideal candidate brings a strong technical foundation and understands how to engage directly when needed, but their primary responsibility is to lead the team, align with stakeholders, and deliver results. Success in this role means building clarity, maintaining standards, and developing both people and process by working across departments to scope, plan, and deliver technical projects with defined outcomes and timelines.
What You Will Do:
Team Leadership &amp; Development
<ul>
<li>Lead and develop the network, systems, and integration operations team with a focus on clarity, accountability, and high performance</li>
<li>Provide direction for core systems operations, stepping in during critical issues when needed</li>
<li>Empower team members to own solutions while serving as an escalation point during high-priority incidents</li>
</ul>
Strategic Alignment
<ul>
<li>Set infrastructure priorities in coordination with Strategic Technology Operations and Helpdesk leadership</li>
<li>Align team objective with broader organizational goal through intentional planning and partnership.</li>
</ul>
Operational Excellence
<ul>
<li>Enforce sustainable change management practices with a focus on risk mitigation and clear communication</li>
<li>Ensure quality documentation and process adherence across systems, hardware, and software</li>
<li>Maintain and improve core infrastructure services including Cisco UCS (FlexPod), Cisco Networking, Aruba Wireless, NetApp, and Palo Alto firewalls.</li>
</ul>
Resiliency &amp; Continuity
<ul>
<li>Oversee disaster recovery readiness through robust DRaaS implementation and regular testing</li>
<li>Maintain systems uptime and reliability through proactive monitoring and issue resolution</li>
</ul>
Vendor &amp; Facility Coordination
<ul>
<li>Build and manage strong relationships with key partners including hardware vendors, MSSP, SOC provider.</li>
<li>Partner with Arena Technology to ensure consistent operational reliability across facilities</li>
</ul>
What We Need from Our Manager, Network &amp; Systems Operations:
<ul>
<li>Proven leader with a strong operational mindset, experienced in guiding infrastructure teams, prioritizing effectively, driving accountability, and delivering results in fast-paced environments.</li>
<li>Technically proficient in Cisco networking (routing, switching, UCS/FlexPod), NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions, with hands-on capabilities when needed.</li>
<li>Skilled in vendor management and collaboration, particularly with MSSPs, SOC providers, and infrastructure partners, ensuring strong external partnerships and service delivery.</li>
<li>Adept at change management, access control, and maintaining clear, thorough operational documentation to support stability and compliance.</li>
<li>Clear, confident communicator who builds alignment, develops team capabilities, and thrives in service-driven settings—sports or live entertainment experience preferred.</li>
</ul>
Experience/ Education Requirements:
<ul>
<li>5+ years of experience leading network and systems operations in enterprise or multi-site environments, with a focus on infrastructure and IT services.</li>
<li>Strong leadership background with a track record of owning processes, driving operational accountability, and guiding high-performing teams.</li>
<li>Hands-on expertise in Cisco networking (UCS, routing, switching), VMware, NetApp, Aruba Wireless, Palo Alto firewalls, and DRaaS solutions.</li>
<li>Skilled in implementing change management, access control, and maintaining clear documentation standards to support security and efficiency.</li>
<li>Proven success managing vendor relationships, including MSSPs and SOC providers, ensuring effective and secure service delivery.</li>
<li>Preferred: Bachelor’s degree in Information Technology or a related field; certifications such as CCNP, ITILv4, or CISSP.</li>
<li>Preferred: Experience in sports, live entertainment, or venue operations.</li>
</ul>

Manager, Network & System Operations

<h3>Job Description</h3>
Job DescriptionCompany Description 
McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.
Our Values Safety, Mutual Respect, Service, Accountability, Integrity, Pride
Salary Range
The full salary range for this position is $77,968 to $106,917 annually.&nbsp; Please note, we generally don't make offers above midpoint.&nbsp;&nbsp;
Benefits
<ul>
<li>Free stand-by travel privileges for you and eligible family members…explore the world on us!</li>
<li>Exclusive travel discounts on hotels, car rentals, &amp; cruises</li>
<li>Comprehensive health benefits program, including medical, dental, &amp; vision insurance</li>
<li>401(k) with company match</li>
<li>Life insurance</li>
<li>Quarterly bonus plan</li>
<li>Education assistance</li>
<li>Holiday pay</li>
<li>Paid time off</li>
</ul>
Job Description 
The Operations Manager provides day-to-day operational support to a team of Duty Managers and Operational Supervisors. This role will drive operational leadership around daily work functions as well as daily planning to include staffing, overtime, general operations and functional support to all operations teams. This role requires daily execution of plans and initiatives to ensure a safe workplace with stellar on-time and performance metrics. &nbsp;
Key Responsibilities
<ul>
<li>Foster and maintain a culture where the safety of our team members and customers is always our number one priority.</li>
<li>Lead a team of duty managers and operational supervisors to include coaching, mentoring, and supporting individual development</li>
<li>Monitor, assess and report on operational performance as needed and drive ongoing improvement initiatives</li>
<li>Proactively identify potential threats to performance, safety compliance and staffing and implement mitigation</li>
<li>Develop and maintain ongoing partnerships with the Port, TSA, FAA and other airline vendors</li>
<li>Investigate and report on daily operational performance metrics, and helps to develop and implement mitigation plan(s)</li>
<li>Recognize and celebrate individual and team performance</li>
<li>Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.</li>
<li>Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that&nbsp;demonstrates&nbsp;McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.</li>
<li>Perform&nbsp;other&nbsp;duties as&nbsp;assigned to support McGee’s successful business operation.</li>
</ul>
Qualifications 
Required
<ul>
<li>Two (2) years of airline experience with proven skills in stations operations, including one of the following areas: passenger service, cargo handling, or group handling</li>
<li>Two (2) years of experience leading large groups of team members in fast-paced, service-focused environment</li>
<li>Excellent written and verbal communication skills.</li>
<li>Highly proficient in the use of Microsoft Office applications.</li>
<li>Flexibility to work varied shifts, weekends, holidays.</li>
<li>Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.</li>
<li>High school diploma or equivalent.</li>
<li>Must be at least 18 years of age.</li>
</ul>
 Additional Information 
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the&nbsp;SIDA Badge Requirements&nbsp;document for a comprehensive overview.
EEO Statement
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.
Equal Opportunity Employer/Veterans/Disabled
McGee Air Services- An Alaska Air Group Company

Manager, Seattle Station Operations

<h3>Job Description</h3>
Job Description
This position manages the quality and productivity of the PSD and CET through the direct supervision of staff, and by setting and monitoring individual and department targets. Improves and automates production services as appropriate, recommending change and efficiencies to the Director. The Sr Manager is the Co-chair of the PSD Advisory Committee, and is able to effectively communicate with directors, administrators, and executive staff. This position requires a practical knowledge and experience in all functions of the revenue cycle, including registration, insurance verification, financial counseling, and benefit determination.
ESSENTIAL FUNCTIONS
<ul>
<li>Oversees and manages day to day operations of the CET and PSD.</li>
<li>Functions as Superuser and practical trainer for Visit Management module and eligibility functions within GE/IDX.</li>
<li>Implements and monitors processes to achieve PSD revenue cycle targets, in support of FPI’s overall revenue targets.</li>
<li>Manages IT and telephone systems, specific to the Ontario telephone system and eligibility module within GE/IDX; plan and implement additional features as approved. Tests and implements automated eligibility and benefit responses within GE/IDX, to the fullest extent of its capabilities. Maximize Artiva telephone system usage.</li>
<li>Identifies payer issues that impact revenue, and work with appropriate FPI and payer contacts to resolve.</li>
<li> Develops end user eCommerce tools and reports to aid the departments in determining eligibility efficacy, and measure improvements in front end denials. Reports formation will include both automatic and manual eligibility, as well as scheduled and interfaced visits.</li>
</ul>
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.
EDUCATION and/or EXPERIENCE
<ul>
<li>Bachelor's degree (B.A.) from a four-year college or university in Business Management or related field: or equivalent combination of education and experience</li>
<li>Experience in managing registration, insurance verification, and benefit determination functions</li>
<li>Minimum 5 years proven experience in accounts receivable management in a medical practice</li>
<li>Minimum 3 years' experience in a management role, specifically handling business operations and HR issues</li>
</ul>
Total Rewards The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: <a href="https://www.umfpi.org/jobs/summary-employee-benefits" target="_blank">https://www.umfpi.org/jobs/summary-employee-benefits</a>

Manager - Revenue Operations (Medicine)

<h3>Job Description</h3>
Job Description
About the Role
We are seeking an experienced and highly organized Manager of CNC Operations to oversee all CNC-related activities within the production facility. This role is responsible for planning, programming, scheduling, coordinating, and supervising daily CNC operations. The ideal candidate will be a hands-on leader with strong technical expertise, excellent communication skills, and the ability to drive productivity, quality, and safety across the CNC department.
This position ensures that production goals are met, equipment is maintained, operators are well-trained, and all CNC processes meet the highest standards of accuracy and efficiency.
Responsibilities
Supervision &amp; Leadership
<ul>
<li>Lead, manage, and support a team of CNC operators.</li>
<li>Provide training, coaching, and performance evaluations to ensure high productivity and quality.</li>
<li>Cross-train team members to increase flexibility and meet production demands.</li>
<li>Manage third-party contractors, outlining expectations, KPIs, deliverables, and timelines.</li>
<li>Maintain regular communication with contractors through calls, emails, and project management tools.</li>
<li>Conduct ongoing performance reviews and adjust workflows to meet goals.</li>
</ul>
Production Planning &amp; CNC Operations
<ul>
<li>Program, set up, and operate multiple CNC machines as needed.</li>
<li>Ensure machines run efficiently, safely, and accurately while meeting all production specifications.</li>
<li>Develop and execute detailed daily and weekly production schedules.</li>
<li>Collaborate with Tech, Fabrication, and other departments for smooth workflow.</li>
<li>Assign work and set production goals for CNC operators.</li>
<li>Allocate labor resources based on schedule demands and operational complexity.</li>
<li>Use computerized measuring equipment and calibrate tooling for optimal performance.</li>
</ul>
Quality Control
<ul>
<li>Implement and enforce quality control procedures to ensure all products meet required tolerances.</li>
<li>Conduct inspections and oversee quality checks on finished products.</li>
<li>Address product quality issues and perform Root Cause Analyses when defects occur.</li>
<li>Maintain documentation of inspections, test results, and deviations.</li>
<li>Ensure operators conduct proper pre- and post-inspections, including Speed Label sign-offs.</li>
<li>Lead continuous improvement efforts to enhance quality and reduce rework.</li>
</ul>
Safety &amp; Housekeeping
<ul>
<li>Promote a culture focused on safety and continuous improvement.</li>
<li>Ensure all CNC employees receive proper safety training and follow all protocols.</li>
<li>Enforce PPE usage, correct unsafe practices, and investigate incidents when necessary.</li>
<li>Conduct regular inspections of the CNC area and maintain a clean, organized workspace.</li>
<li>Establish and manage cleaning schedules for daily, weekly, and monthly tasks.</li>
</ul>
Procurement &amp; Inventory
<ul>
<li>Order necessary supplies within budget according to company purchasing guidelines.</li>
<li>Identify cost-saving opportunities and train the team on waste-reduction principles.</li>
<li>Manage inventory of tooling and consumables.</li>
<li>Apply lean manufacturing practices to reduce waste and improve efficiency.</li>
</ul>
Equipment Maintenance
<ul>
<li>Oversee maintenance and preventive maintenance of all CNC machinery.</li>
<li>Coordinate routine servicing to avoid breakdowns and maximize machine performance.</li>
</ul>
Process Improvement &amp; Collaboration
<ul>
<li>Identify areas for operational improvement and implement best practices.</li>
<li>Apply lean principles to enhance efficiency and reduce costs.</li>
<li>Maintain strong communication with Material Handling, Saw Operations, Fabrication, Template, and Tech departments to ensure alignment and workflow continuity.</li>
</ul>
 
Qualifications
<ul>
<li>Extensive experience in CNC operations, programming, and shop management.</li>
<li>Strong leadership skills with the ability to train and mentor teams.</li>
<li>Technical proficiency with CNC machinery, computerized measuring tools, and tooling calibration.</li>
<li>Strong understanding of quality control, safety standards, lean manufacturing, and continuous improvement.</li>
<li>Excellent communication, organization, and problem-solving abilities.</li>
<li>Ability to manage multiple priorities in a fast-paced production environment.</li>
</ul>
#IND6

Manager of CNC Operations

<h3>Job Description</h3>
Job Description
Job Description: Operations Manager
Job Summary: The Operations Manager is responsible for formulating policies, overseeing service provisions, managing departments, planning various company operations and activities, controlling resources, and maintaining effective communication with other management professionals. The primary goal is to ensure the smooth and efficient functioning of the company.
Experience | Education:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Speaking both Spanish and English Fluently</li>
<li>Five years of operations manager experience in the cleaning industry.</li>
</ul>
Job Requirements:
<ul>
<li>Supervisory and management experience.</li>
<li>Excellent conceptual thinking skills.</li>
<li>Ability to identify and analyze complex and sensitive issues, make decisions, and recommend/implement solutions.</li>
<li>Customer service principles and practices.</li>
<li>Strong oral and written communication skills in English.</li>
<li>Exceptional interpersonal and cooperative relationship-building skills.</li>
<li>Ability to plan, organize, prioritize, and follow through on work activities.</li>
<li>Flexibility, resilience, and the ability to maintain a professional image.</li>
<li>Integrity, industriousness, sense of urgency, and confidentiality.</li>
<li>Effective teamwork and collaboration skills.</li>
</ul>
Physical Demands | Working Conditions:
<ul>
<li>Management of day-to-day operations and professional meetings.</li>
<li>Typically over 40 hours per week, with additional time as needed.</li>
<li>Frequent direct contact with various stakeholders and occasional local travel.</li>
</ul>
Mental Demands:
<ul>
<li>Independent judgment and decision-making.</li>
<li>Clear communication and positive interpersonal relationships.</li>
<li>Effective planning and organization under time constraints.</li>
<li>Flexibility, resilience, and a professional demeanor.</li>
</ul>
Essential Responsibilities:
<ul>
<li>Oversee client locations and employees, conducting building walk-throughs and quality control inspections.</li>
<li>Set deadlines, ensure completion, and resolve employee problems.</li>
<li>Manage operational activities, including planning, directing, organizing, and controlling production.</li>
<li>Schedule work and provide overall account management.</li>
<li>Screen, interview, and orient job applicants; perform employee record-keeping.</li>
<li>Handle client contact, customer relations, and quoting prices for customers.</li>
<li>Resolve problems, concerns, or questions from clients and employees.</li>
<li>Plan and prepare management work assignments and complete necessary reports.</li>
<li>Coach and lead supervisors/team leaders in line with the organization's performance-based culture.</li>
<li>Understand and enforce organizational policies and best practices procedures.</li>
<li>Support the CEO/COO's direction, initiatives, and decisions in all aspects of the business.</li>
<li>Generate goodwill for the organization among various stakeholders.</li>
<li>Fill in for absent managers/cleaners.</li>
<li>Treat information acquired during work confidentially and responsibly.</li>
<li>Ensure regular, consistent, and punctual attendance.</li>
<li>Perform other duties as requested or required by CEO/COO.</li>
</ul>
Additional Desired Qualification:
<ul>
<li>Ability to coach and lead team members effectively.</li>
<li>Work collaboratively in a team setting with other departments to achieve organizational goals.</li>
<li>Fluent in Spanish with great written and oral capability</li>
<li>Knowledgeable about cleaning products and processes.</li>
<li>Be responsible and follow a schedule.</li>
<li>Be flexible.</li>
</ul>
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>Paid time off</li>
</ul>
Physical Setting:
<ul>
<li>Office</li>
<li>Outdoor work</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>On call</li>
<li>Overnight shift</li>
<li>Weekends as needed</li>
</ul>
Ability to Relocate:
<ul>
<li>Maryland: Relocate before starting work (Required)</li>
</ul>
Work Location: On the road (Driving/Supervising)
Company DescriptionCommercial Cleaning Company 
<h3>Company Description</h3>
Commercial Cleaning Company

Bilingual Janitorial Operations Manager

<h3>Job Description</h3>
Job Description
The expected pay range for our Human Resources (HR) Manager in Keaau, Hawaii is $81,200 to $118,500 a year plus bonus. The pay is determined by several factors, including but not limited to location, job-related skills, qualifications, experience, education, internal equity, and other factors relevant to the job.
HPM Building Supply is hiring a Human Resources (HR) Operations Manager in Keaau, Hawaii. Aligned with HPM's core values of Heart, Character, and Growth, the HR Operations Manager ensures accurate, compliant, and efficient HR operations across payroll, HRIS, and administration. The HR Operations Manager oversees biweekly payroll, timekeeping, reporting, and data integrity; supervises the Payroll Administrator II and HR Assistant; and drives process improvements, HR data administration, and audit readiness. Partners closely with Finance and the Employee Relations Manager to deliver timely, reliable HR data and a seamless owner-employee experience.
QUALIFICATIONS 
<ul>
<li>Minimum six to eight years of human resources or payroll experience</li>
<li>Valid driver's license required </li>
<li>Five years managing and supervising staff </li>
<li>Bachelor's degree in Human Resources, Business Administration or related field is preferred </li>
<li>Senior-level professional certification in HR strongly desired (e.g., SPHR, SHRM-SCP); must acquire within first two years of employment if not already acquired</li>
<li>Knowledge of Davis-Bacon Act compliance and prevailing wage regulations strongly preferred</li>
</ul>
OUR BENEFITS 
<ul>
<li>Medical (including prescription drug, vision and chiropractor/massage/acupuncture or Health Reimbursement Account ($2,400 a year)</li>
<li>Dental (with ortho coverage for employee and dependents)</li>
<li>PTO (15 days a year) + up to 5 additional days of Well Being Leave</li>
<li>Basic Life/AD&amp;D coverage</li>
<li>Long-term disability</li>
<li>Health and Dependent Care Flexible Spending Plans </li>
<li>401(k) Plan </li>
<li>Employee Stock Ownership Plan (ESOP) </li>
<li>AFLAC voluntary insurance and more!</li>
</ul>
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Human Resources (HR) Operations Manager position, complete our initial application. We look forward to hearing from you!
ABOUT HPM HAWAII
HPM Building Supply has been helping Hawai'i build and live better for over a century. HPM serves the home improvement market and building industry statewide through its retail stores, building supply and lumber yards, Home Design Centers, roofing and manufacturing facilities, corporate offices, and U.S. West Coast Consolidation Facility spanning 18 locations across Hawai'i Island, Maui, L&amp;#x101;na'i, O'ahu, Kaua'i, and Washington state. HPM is also the parent company of Truss Systems by HPM and HPM Tech. As a local, 100% employee-owned company, we strive to enhance homes, improve lives, and transform communities by living our core values of Heart, Character, and Growth. Join HPM and become an owner!
#ZR
 Job Posted by ApplicantPro

Human Resource Operations Manager

<h3>Job Description</h3>
Job Description
Operations Manager-Financial Services
Our client is looking for an Operations Manager experienced working within the Financial Services Industry. They need someone who will establish and implement SOPs for new business and contracts that will result in a more efficient, effective, and timely process. 
You will be responsible for managing 2-3 team members within a smaller firm(prefer small or mid sized firm experience). There will be preference given over candidates with experience with Life Insurance. They need someone who is versatile and great working with a CRM(Hubspot).
This is full time in the office located between Dallas and Fort Worth, north of the city. This is a salaried position plus bonus along with benefits. They do require a Bachelor's degree and experience within the financial services industry. 
To learn more about our organization please visit us at <a href="http://www.westportone.com" target="_blank">www.westportone.com</a>
To apply for this position, submit your resume by choosing one of the following:
<ul>
<li>***CLICKING “APPLY NOW” ON THIS PAGE*** (PREFERRED) </li>
</ul>
<ul>
<li>Email your resume in WORD format to <a href="mailto:mollie@westportone.com" target="_blank">mollie@westportone.com</a>. Please refer to job reference code NB/opsmgrTX in the subject line. </li>
</ul>
<ul>
<li>NO CALLS PLEASE</li>
</ul>

Operations Manager-Financial Services

<h3>Job Description</h3>
Job Description
Job Overview
The Senior Business Operations Manager plays a critical role in scaling and optimizing our restaurant technology platform business. This position serves as a strategic operator—bridging global teams, diagnosing systemic challenges, and designing scalable solutions that enhance operational efficiency, business performance, and customer experience.
You will collaborate closely with cross-functional partners including Sales, Implementation, Customer Support, Logistics, Finance, and China-based Operations teams. The ideal candidate is a structured problem-solver with the curiosity to ask the right questions, the analytical skills to extract insights from data, and the strategic mindset to turn findings into actionable solutions at high velocity.
This is a highly visible role that requires both strategic foresight and operational excellence—someone who thrives in a dynamic environment and continuously drives improvement across systems, processes, and performance metrics.
What You'll Focus On:
Operational Strategy &amp; Continuous Improvement
<ul>
<li>Diagnose root causes of operational inefficiencies across onboarding, customer care, logistics, billing, and merchant lifecycle management.</li>
<li>Design and execute scalable solutions that improve workflow efficiency, enhance customer outcomes, and strengthen cross-border operations.</li>
<li>Foster a culture of continuous improvement—proactively identifying opportunities for optimization before issues escalate.</li>
</ul>
Cross-Functional Project Leadership
<ul>
<li>Lead end-to-end strategic initiatives, from problem definition to execution and impact measurement (e.g., process redesigns, systems integrations, or vendor transitions).</li>
<li>Align U.S. and China-based teams to ensure seamless collaboration, transparency, and accountability on projects such as hardware deployment and returns </li>
<li>Establish clear project milestones and governance frameworks to ensure alignment, timely delivery and measurable results.</li>
</ul>
Business Insights &amp; Performance Optimization
<ul>
<li>Partner with BI and Systems teams to design, build, and continuously improve dashboards and reporting frameworks that measure operational KPIs, customer value, and business performance.</li>
<li>Leverage analytics to track and improve customer lifetime value (CLV), retention, satisfaction, and operating efficiency to improve unit economics </li>
<li>Develop clear, data-backed business cases and performance models to inform strategic decisions and resource allocation.</li>
<li>Drive a measurable KPI improvement in customer value through actionable insights, performance analytics, and operational excellence as not all revenue dollars are equally valuable</li>
</ul>
Systems &amp; Infrastructure Development
<ul>
<li>Partner with internal teams to refine tools, data pipelines, and workflows that enable automation, scale, and operational excellence.</li>
<li>Evaluate and evolve systems and processes to support the company's next stage of growth.</li>
<li>Ensure data integrity and enable self-service reporting across functions.</li>
</ul>
Stakeholder Engagement &amp; Communication 
<ul>
<li>Act as the operational "glue" across global teams, ensuring alignment between U.S. strategy and China-based execution.</li>
<li>Translate and simplify complex data and project findings into clear recommendations for senior leadership.</li>
<li>Champion cross-border collaboration, mutual accountability, and operational transparency.</li>
</ul>
What You Bring:
<ul>
<li>Bachelor's degree required; MBA or equivalent advanced degree preferred.</li>
<li>6–10 years of experience in Business Operations, Central Operations, Strategy &amp; Operations, Growth Operations, Management Consulting, or a related field.</li>
<li>Proven ability to lead complex cross-functional projects and translate ambiguous business problems into structured, data-driven solutions.</li>
<li>Experience in SaaS, POS, restaurant tech, or fintech operations strongly preferred.</li>
<li>Prior startup or high-growth environment experience is highly valued.</li>
<li>Strong analytical skills; proficiency in Excel/Google Sheets, SQL, and familiarity with BI tools (e.g., Tableau, Looker, Power BI).</li>
<li>Demonstrated ability to develop business cases and influence decisions with data and storytelling.</li>
<li>Exceptional communication and stakeholder management skills across cultures and functions.</li>
<li>Mandarin bilingual preferred to facilitate collaboration with China-based teams.</li>
</ul>
Competencies:
<ul>
<li>Structured Problem Solving: Quickly identify root causes and build frameworks for scalable solutions.</li>
<li>Data-Driven Decision Making: Leverage data to guide strategy and anticipate challenges before they arise.</li>
<li>Cross-Functional Leadership: Drive alignment across global, cross-disciplinary teams so the team is rolling in the same direction.</li>
<li>Strategic Systems Thinking: Design and evolve operational infrastructure that scales with business growth.</li>
<li>Continuous Improvement Mindset: Relentlessly seek efficiency gains and process enhancements.</li>
</ul>
Work Condition:
<ul>
<li>This is a remote position in the US requires occasional travel to client sites or company offices</li>
<li>Primarily work involving extended periods of sitting at a computer, using phone and video conferencing technology for administrative and communication tasks.</li>
<li>Flexibility and adaptability are key, as the role may involve adjusting to different time zones including US and China.</li>
</ul>
Disclaimer
<ul>
<li>The job description is not meant to cover or include all the tasks, duties or responsibilities the employee may be required to perform.</li>
<li>The job duties and responsibilities can change at any time, with or without notice.</li>
</ul>
What We Offer
<ul>
<li>Salary range:$130,000-$150,000</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k)</li>
<li>100% employer-paid Short-Term Disability (STD)</li>
<li>100% employer-paid Life Insurance and option for additional employee-paid Life Insurance</li>
<li>100% employer-paid Accidental Death and Dismemberment (AD&amp;D) Insurance and option for additional employee-paid AD&amp;D Insurance</li>
<li>Company holidays</li>
<li>Birthday off</li>
<li>Paid Parental Leave</li>
<li>Flexible Paid Time Off (PTO)</li>
<li>Employee Assistance Program (EAP)</li>
</ul>

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