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<h3>Job Description</h3>
Job DescriptionDescription:
About Us
 
At Action Unlimited Resources, we’re more than a janitorial and equipment distributor, we’re a solutions partner. Family-owned and based in Delaware for more than 40 years, we've been recognized by Inc. 5000 as a fast-growing company and certified as a Great Place to Work five years in a row. Why? Because we believe in taking care of our people so they can take care of our customers.
 
This is Not Just a Job - It's a Values Match
 
At Action, our core values are non-negotiable. You must live and work by these values as they are the foundation of everything we do:
 
Customer First – Our first responsibility is our customers. We go the extra mile to deliver 100% SatisfACTION!
GRIT – We are determined to MAKE IT HAPPEN when others would give up, to push through difficult challenges and overcome obstacles to find a solution. We have the persistence to keep going and we do not quit. 
Team – We combine our individual strengths to collaborate and work together to achieve more. 
Own It – We take responsibility and accept ownership for our words, actions, and results.
If these values don’t resonate with you, this isn’t the right role—or company—for you. If they do, you’ll fit right in!
What We’re Looking For
 
As a Customer Service Specialist, you’ll be a key part of our operations team, responsible for providing exceptional customer service to our retail customers. You will handle face-to-face interactions with customers who are not only seeking products but Action’s expertise. This team-oriented role is ideal for someone with a strong work ethic, a positive attitude, and a commitment to exceptional service. Effective communication is essential, as you’ll work closely with other team members to provide comprehensive solutions to customers and relay their needs to outside sales representatives.
 
Your Responsibilities
<ul>
<li>Report promptly to work each day.</li>
<li>Engage with customers in person through our retail store front.</li>
<li>Understand the needs of the customer to provide consultation on products and services</li>
<li>Identify up-sell opportunities.</li>
<li>Document customer interactions through CRM software to manage opportunities and communicate with outside sales team when applicable.</li>
<li>Develop and maintain a knowledge base of the evolving products and services.</li>
<li>Partner with the team to ensure all customer inquiries, quotes, and orders are fulfilled.</li>
<li>Manage store inventory levels.</li>
<li>Perform daily store opening and closing duties.</li>
<li>Assist with inbound customer phone calls, emails, and text messages when necessary.</li>
</ul>
Requirements:
What Experience and Qualifications do you Need?
<ul>
<li>Energetic, organized self-starter who thrives in a fast-paced, team-oriented environment.</li>
<li>The ability to calmly and professionally multitask.</li>
<li>Demonstrated ability and desire to learn new things.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Intermediate computer knowledge including Microsoft Office.</li>
<li>High level of grit and personal integrity.</li>
<li>A follow-up and follow-through personality.</li>
<li>Heart to always do the right thing and admit mistakes (they will happen and its ok).</li>
<li>High School diploma, GED, or equivalent combination of work and educational experience.</li>
<li>1+ year customer service or retail experience preferred.</li>
</ul>
Why Work With ACTION?
<ul>
<li>Competitive pay </li>
<li>Health, Dental, and Vision Insurance</li>
<li>401(k) with Company Match</li>
<li>Paid Time Off</li>
<li>Life and Disability Insurance</li>
<li>A supportive team environment</li>
<li>Opportunities for growth and training</li>
</ul>
Action Unlimited Resources is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
How to Apply
To be considered, please submit:
<ul>
<li>Resume with references</li>
</ul>
Be part of something more. Be part of ACTION..

Customer Service Specialist

<h3>Job Description</h3>
Overview: 
We Need Your Next-Level Service Mindset at the Best in Pests.
As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.&nbsp;&nbsp;
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.&nbsp;&nbsp;

Ready to start a career with staying power? Apply now!&nbsp;
 Responsibilities:
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
<ul>
<li>Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.</li>
<li>Proficiently navigate a Windows-based &amp; Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!</li>
<li>Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate</li>
<li>Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs.</li>
<li>Monitor, update, and maintain the customer database with accurate customer information, including call details, disposition of calls, payments, and other results</li>
<li>Reschedule unserviced accounts within 24 hours</li>
<li>Participate in quality assurance processes, programs, and initiatives</li>
<li>Safeguards customer’s privacy and other proprietary information</li>
</ul>
We Offer…
<ul>
<li>Competitive earnings starting at $18,50+ per hour&nbsp;</li>
<li>Comprehensive benefits package including medical, dental, vision, maternity, &amp; life Insurance</li>
<li>401(k) plan with company match, employee stock purchase plan</li>
<li>Paid vacation, holidays, and sick leave</li>
<li>Employee discounts, tuition reimbursement, dependent scholarship awards</li>
<li>Industry-leading, quality, comprehensive training program</li>
</ul>
Why Orkin?
<ul>
<li>You are interested in an opportunity with career potential in a reliable, recession-resistant industry</li>
<li>You have a service-oriented mindset that leads you to build loyalty and trust with customers</li>
<li>You hold yourself responsible to commitments</li>
<li>You value being part of a team</li>
<li>You want to keep learning, improving and developing as a leader</li>
<li>You want to join a company that supports the community</li>
<li>You want a career with a purpose at a mission-driven company that values
<ul>
<li>Safety</li>
<li>Professionalism</li>
<li>Empathy</li>
<li>Integrity</li>
<li>Innovation</li>
</ul>
</li>
</ul>
 Qualifications:
What do you need to be successful?
<ul>
<li>Previous experience in Customer Service or Sales preferred </li>
<li>High School Diploma or equivalent required</li>
<li>Excellent interpersonal and communication skills</li>
<li>Basic computer skills in various software and web-based applications</li>
<li>Proficient in Microsoft Office</li>
<li>Strong attention to detail and follow through</li>
<li>Demonstrated ability to prioritize tasks and manage time efficiently</li>
</ul>
What will my work environment be like? 
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
<ul>
<li>Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time</li>
<li>Be able to regularly lift and/or move up to 25 pounds.</li>
</ul>
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#ORKAPP
9/9

Customer Service Agent

<h3>Job Description</h3>
Immediate need for a talented Customer Service/Coordinator I. This is a 10+ Month Contract – Possible extension opportunity with long-term potential and is located in Hanover, PA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-84498

Pay Range: $19 - $19.70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:
 
<ul>
<li>IPT Support center :</li>
<li>Call center role to aide in support during vacation season, more projects coming up (most will hit FY26 Q1 and Q2) .</li>
<li>3 roles, 1 will be 8:00-4:0 M-F and 2 will be 9-5 M-F.</li>
<li>Hybrid – Remote Mon &amp; Fri and Onsite Tues-Thurs</li>
<li>Assignment will be at least through July.</li>
<li>Possible extension and slight potential to convert .</li>
<li>Entry-Level Role:</li>
<li>Degree not required</li>
<li>Will be trained on the job</li>
<li>Opportunity to learn the business and grow</li>
<li>No need for mastery of skillsets</li>
</ul>
 
Key Requirements and Technology Experience:
 
<ul>
<li>Key Skills: Call Center, Customer Service (Settlement/Orders/Account), Data Entry, MS Office Suite (Excel/Word/Outlook/Teams), SAP+, Bilingual+ .</li>
<li>Customer service background .</li>
<li>Basic Microsoft Office skills (especially Excel, Word, Outlook, Teams) .</li>
<li>Should be able to do basic data entry, upload files, and manipulate data .</li>
<li>Tech-savvy and comfortable in a fast-paced, phone-heavy environment .</li>
<li>Call center experience .</li>
<li>SAP experience (not required; can be taught).</li>
<li>Callers: Independent Distributor Partners (IDPs) .</li>
<li>Business owners who manage their own routes .</li>
<li>Settlement-related: Reviewing commission statements .</li>
<li>Order-related: Placing, canceling, or modifying orders .</li>
<li>Account-related: General assistance with account issues .</li>
</ul>
 
Our client is a leading Food processing Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Customer Service/Coordinator I

<h3>Job Description</h3>
Job DescriptionBenefits/Perks 
<ul>
<li>Competitive Pay</li>
<li>Paid training</li>
<li>Paid time off</li>
<li>401K plus company match</li>
<li>Health, Dental, Vision, Supplemental Insurance</li>
<li>Growth and Career Advancement Opportunities</li>
<li>Great Working Environment in Family Owned Business</li>
</ul>
Company Overview Twin Cities Appliance has established itself as a leading appliance repair service company that delivers exceptional, convenient customer service. As Whirlpool Corporation's only W Service company in Minnesota, we receive unparalleled support and training to service their trusted brands including Whirlpool, Amana, Kitchen-Aid, Maytag, and Jenn Air. Job Summary Twin Cities Appliance is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are responsible for handling service requests as well as coordinating our Technicians schedules to maximize productivity and ensure prompt, courteous, and efficient service to all customers. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis. Responsibilities 
<ul>
<li>Receive incoming service requests and make outbound calls, texts and emails in a professional and courteous manner</li>
<li>Schedule customers, collect payments, and billing</li>
<li>Assign jobs based on routes and driver location</li>
<li>Customer data entry</li>
<li>Proactively gain and maintain a full understanding of our portfolio of products and services</li>
<li>Effectively handle multiple tasks, while being consistently interrupted by phone calls, emails, and competing priorities</li>
<li>Must have the ability to learn how to schedule technicians using our software</li>
</ul>
 Qualifications 
<ul>
<li>Prior customer service experience</li>
<li>Basic computer knowledge</li>
<li>Previous experience in the service industry is a major plus point</li>
<li>Strong written and verbal communication skills </li>
<li>Detail-oriented with strong data entry skills</li>
<li>Positive Attitude</li>
<li>Team player who can work independently</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
The Customer Service/Administrative Representative will be responsible for handling customer inquiries of all types and also for administrative functions essential to business operations. The role will serve as a primary point of contact for customers, addressing inquiries, developing quotes, providing technical assistance, and generally taking care of any / all customer needs. The role will also compile and analyze data, and process information and documents related to a wide variety of administrative functions including freight, sales tax, accounting, quality, and other aspects of operations.
 
<ul>
<li>Handles all aspects of customer service and sales inquiries. Provides technical assistance, pricing, quoting, and service after the sale. Answers phone calls, email and works with other customer service agents to support customers promptly and accurately.</li>
<li>Reviews freight bills vs expected amounts, manages corrections with the carriers and approves freight bills for payment and communicates same to Manager.</li>
<li>Assist with customer calls or carrier emails regarding issues with shipment delivery and communicate with the carrier or customer on resolution.</li>
<li>Collects data for freight claims and provides information to the Manager for approval.</li>
<li>Review all tax exemption documentation uploaded by the customer and request correct documentation if needed. Also review tax exemption sync with Tax collection software and correct any issues prior to taxes being filed.</li>
<li>Report customer complaints to the team for review to improve website design, service offerings, and customer satisfaction.</li>
<li>Assists with responses and resolution of customer issues and complaints as well as tracking the responses to resolution.</li>
<li>Ensures on time deliveries through coordination with production schedules and OTD reports. Addresses issues and participates in problem solving when late orders occur.</li>
<li>Answers / manages phone calls, voice mails, emails, and other communications to achieve call wait and callback goals. Fields customer inquiries and responds to / manages same.</li>
<li>Identify and assess customer needs to achieve satisfaction.</li>
<li>Build sustainable relationships with customer accounts through open and interactive communication.</li>
<li>Troubleshoot and investigate customer inquiries or complaints.</li>
<li>Ensure excellent service standards and maintain high customer satisfaction.</li>
<li>Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned and assists with problem solving initiatives as assigned.</li>
<li>Supports and fully participates in the company’s continuous improvement processes. “Follows and Lives” the company’s stated values.</li>
<li>Flexibility to work extended hours and overtime as required to support inquiries Nationwide</li>
<li>Other duties and projects as may be assigned.</li>
</ul>
 
PROFESSIONAL COMPETENCIES 
<ul>
<li>AS degree in related field or relevant work experience in manufacturing / ERP environment.</li>
<li>A minimum of 3 years’ work experience in a customer service role required.</li>
<li>High proficiency in Microsoft Office suite required. ERP and data entry experience preferred.</li>
<li>Self-motivated, high-energy level and a “willingness to go the extra mile”.</li>
<li>Strong follow-through skills to complete tasks “on time” and accurately.</li>
<li>Excellent communication skills and a positive attitude.</li>
<li>Strong problem-solving abilities.</li>
<li>Patience and empathy.</li>
<li>Ability to multitask and prioritize effectively.</li>
<li>Quick learner who pays attention to detail.</li>
</ul>
 
PHYSICAL DEMANDS/SAFETY REQUIREMENTS
<ul>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>Extensive time spent sitting at a desk typing and speaking on phone.</li>
<li>Ability to work in a high stress, fast paced environment.</li>
<li>Periodically subject to construction or warehouse environments.</li>
<li>Adheres to Acoustical Solutions Health &amp; Safety manual.</li>
<li>Attends all company safety meetings.</li>
<li>Ability to lift 25 pounds.</li>
<li>Wears appropriate PPE when required.</li>
</ul>

<h3>Job Description</h3>
Our client is seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join their team in Oklahoma City. This role will handle inbound and outbound calls, respond to customer emails, and process account changes in a timely and accurate manner. The ideal candidate will have strong customer service experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Insurance industry experience is preferred.
 
Key Responsibilities:
<ul>
<li>Manage inbound and outbound customer calls in a professional and courteous manner.</li>
<li>Respond promptly to customer emails, ensuring accurate and clear communication.</li>
<li>Process account changes, updates, and service requests efficiently.</li>
<li>Resolve customer issues with professionalism and a solutions-focused approach.</li>
<li>Maintain accurate records of customer interactions and transactions.</li>
<li>Collaborate with internal teams to escalate and resolve complex inquiries.</li>
<li>Ensure compliance with company policies, procedures, and industry regulations.</li>
</ul>
 
Qualifications:
<ul>
<li>High school diploma or equivalent required; some college coursework preferred.</li>
<li>2+ years of proven customer service experience in a call center or office environment.</li>
<li>Insurance industry experience strongly preferred.</li>
<li>Strong written and verbal communication skills.</li>
<li>Ability to handle high call volumes and manage multiple tasks effectively.</li>
<li>Proficiency with Microsoft Office Suite and CRM systems.</li>
<li>Strong problem-solving and conflict resolution skills.</li>
</ul>
 
Benefits:
 This position is eligible for:
<ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>401(k)</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service / Logistics Representative
Position Summary:
Sonoma Gourmet is currently looking for a seasoned Customer Service/Logistics Representative to assist with one or more of our brands. The Customer Service/Logistics is the primary point of contact for our customers and consumers. They will also be responsible for processing orders and coordinating logistics. This is a full-time role, and this individual will work out of our San Leandro office.
Essential Functions
<ul>
<li>Arrange and manage freight carriers for product shipments from various locations in a cost-effective manner</li>
<li>Respond and follow up on inquiries verbal/written with customers (external/internal), vendors and consumers</li>
<li>Responsible for accurate processing of all orders and to confirm customer purchase orders, pricing, track shipments and communicate any issues in fulfillment</li>
<li>Manage finished goods orders to co-packers, and arrange logistics</li>
<li>Works closely with Operations to manage inventory levels at all locations for the brand</li>
<li>Prepare and distribute company reports for shipping/receiving, production, inventory, WIP and other reports as needed.</li>
<li>Works closely with brand management on forecasts and new distribution needs</li>
<li>Other projects as required</li>
</ul>
Qualifications
Education and Experience
<ul>
<li>High School degree/GED</li>
<li>3 to 5 year’s customer service experience in a fast paced, multi-tasking environment, or combination higher education and experience</li>
<li>Experience working within a production and/or sales environment a plus</li>
<li>Candidates should have logistics and freight scheduling experience </li>
</ul>
Knowledge and Skills
<ul>
<li>Must be exceptionally detail oriented</li>
<li>Ability to manage, monitor and reconcile inventory</li>
<li>Comfortable with ERP or inventory systems</li>
<li>Exceptional interpersonal skills: positive, respectful and customer focused</li>
<li>Excellent verbal and written communication skills</li>
<li>Professional attitude, enthusiastic and reliable</li>
<li>Results/deadline oriented with effective follow through</li>
<li>Solid Microsoft Office skills</li>
<li>Experience with EDI a plus</li>
</ul>
Compensation and Benefits
Competitive salary/bonus to commensurate with experience. Excellent benefits including medical, dental, vision, FSA, LTD, STD and life, 401(k), bonus plan, etc.
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, to enable individuals with disabilities to perform the essential functions.

<h3>Job Description</h3>
Job Description
Join Spicer Plus Inc. in Kingston, MA, as our next full-time Customer Service Representative to feel the difference of being valued, appreciated, respected, and, best of all, rewarded for your efforts!
Why you will love our team:
<ul>
<li>Competitive pay and performance-based incentives</li>
<li>Health and dental benefits</li>
<li>Paid time off and holidays</li>
<li>Opportunities for professional development</li>
<li>Supportive team environment</li>
</ul>
 
WHAT YOUR ROLE ENTAILS:
In this Customer Service Representative role, you spend your day engaging directly with customers, ensuring each interaction leaves them with a positive impression. You handle phone calls, emails, and chats, always providing accurate information about products, services, and policies. You're solving problems, processing delivery and service sales, updating customer records with precision, and collaborating with colleagues to elevate the overall customer experience. You also take ownership of processing accounts payable invoices, giving you a well-rounded mix of administrative and customer-focused work.
Our Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>Proficiency with computers and O365 programs</li>
<li>Strong communication and problem-solving skills</li>
<li>A positive attitude and a genuine desire to help people</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>Customer service experience is preferred</li>
<li>Associate's or bachelor's degrees are a plus</li>
</ul>
 
SPICER PLUS INC: OUR STORY
Founded in 1950, Wrightington Gas has been a member of the Spicer Plus family of companies since 2024. Our focus is on providing a full range of propane delivery, maintenance, and installation services for residential and commercial clients. We're on a mission to keep our customers comfortable year-round, so we invest in employee training and development to ensure we provide the highest quality of service. If you're looking for a company culture rooted in growth, efficiency, and professional excellence, join us!
 
APPLY NOW!
Applying is fast, simple, and stress-free. Our Customer Service Representative application takes just 3 minutes on your phone or computer-no hoops, just a quick way to start your career with us today!
 
Must have the ability to pass a background check and drug screening test.

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