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<h3>Job Description</h3>
Job Description
Under the E-branch Manager's direction, the Card Services Specialist minimizes credit union losses from fraudulent debit and credit card activity. Responsibilities include monitoring suspicious activity, processing card cancellations/reissues, managing account holds/releases, and providing timely support to members and staff.
Essential Functions:
<ul>
<li>Responds to debit card inquiries and resolves member issues.</li>
<li>Provides information and service concerning card transactions.</li>
<li>Reviews card transactions for potential fraud and verifies activity with members.</li>
<li>Processes debit/credit card claims, cancellations, and reissues.</li>
<li>Maintains knowledge of Regulation E.</li>
<li>Provides provisional credit for card disputes.</li>
<li>Investigates debit card transactions.</li>
<li>Handles special card requests and enters travel notes.</li>
<li>Provides members with necessary forms and works daily card reports.</li>
<li>Performs other duties as assigned.</li>
</ul>
Competencies:
<ul>
<li>Solid technology and internet searching skills (Microsoft Office, financial software).</li>
<li>Excellent organizational and data entry skills; ability to multitask, maintain accuracy, and meet deadlines.</li>
<li>Professional interpersonal skills and customer/client focus.</li>
<li>Dependability and attention to detail.</li>
<li>Intermediate mathematical skills.</li>
<li>Ability to understand and implement changing policies and procedures.</li>
<li>Familiarity with home banking and bill paying services.</li>
</ul>
Education &amp; Experience:
<ul>
<li>High School Graduate or Equivalent (GED).</li>
<li>2+ years of financial operations or banking-related experience.</li>
<li>6+ months of fraud, risk, or investigations experience in banking or financial services preferred.</li>
</ul>
Company DescriptionPrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources. 
<h3>Company Description</h3>
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Card Services Specialist

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
•&nbsp;&nbsp; &nbsp;Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; •&nbsp;&nbsp; &nbsp;MORE employee discounts on lodging, food, gear, and mountain shuttles •&nbsp;&nbsp; &nbsp;401(k) Retirement Plan&nbsp; •&nbsp;&nbsp; &nbsp;Employee Assistance Program •&nbsp;&nbsp; &nbsp;Excellent training and professional development •&nbsp;&nbsp; &nbsp;Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
This position includes member relations, ensuring play is tracked and managed, protecting and controlling assets, assisting with managing golf staff, assisting with running tournaments, conducting lessons, assisting with golf shop operations and providing other professional services to ensure an exceptional golf experience. This job requires a minimum of three years of experience at a PGA facility or either actively enrolled in the PGM Program or a member of the PGA of America.
Job Specifications:
<ul>
<li>Housing:&nbsp;May Be Available</li>
<li>Outlet: &nbsp;Red Sky Ranch</li>
<li>Expected Pay Range&nbsp;$22.00 - $26.03&nbsp;/ hour</li>
<li>Shift &amp; Schedule Availability:  Full Time</li>
<li>Skill Level:&nbsp;Specialist</li>
</ul>
Job Responsibilities:
<ul>
<li>Assist with financial and operational performance of the golf shop operations and golf services</li>
<li>&nbsp;Ensure all financial goals and objectives are being achieved</li>
<li>&nbsp;Assist the Head Golf Professional as well as the team in managing the facility in an efficient, high-quality, service-oriented manner.</li>
<li>&nbsp;Oversee the reservation system, starting, monitoring, and pace of play</li>
<li>&nbsp;Track and verify all players and guests, rounds, green fees, golf cars, club care, lockers, handicap fees, other charges necessary, and facilitate accurate accounting and recordkeeping</li>
<li>&nbsp;Recruit, hire, train, schedule, motivate, coach, discipline and supervise entry level golf shop staff as well as outside service</li>
<li>&nbsp;Oversee outside staff time clock punches</li>
<li>&nbsp;Assist with tracking group play, group sales, guest retention  Assist with running golf tournaments at a high level of standards</li>
<li>Assist in training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.</li>
<li>Assist merchandise manager with retail merchandise concessions in step with the mission of the golf operation and facility</li>
<li>Assist with maintaining a profitable golf merchandising operation</li>
<li>Provide an enhanced golf instruction program offering individual lessons and group clinics for all levels.</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>&nbsp;PGA Membership or enrolled in the PGM program</li>
<li>&nbsp;Must have 3-5 years’ golf operations experience</li>
<li>&nbsp;Must have a valid Driver’s License or passport</li>
</ul>
Preferred:
<ul>
<li>Knowledgeable in RPOS, Jonas, and Microsoft office</li>
<li>&nbsp;Able to communicate effectively in English</li>
<li>&nbsp;Previous guest service experience and excellent guest service skills</li>
<li>&nbsp;Willingness to learn and to teach lessons</li>
<li>&nbsp;Able to work entire season</li>
<li>Experience with tee time reservations and management</li>
</ul>
Necessary Skills:
<ul>
<li>Extensive knowledge of the game of golf</li>
<li>Excellent verbal and written communication</li>
<li>Professional presentation / PGA standards</li>
<li>Excellent guest service and follow-up skills</li>
<li>Excellent organizational skills</li>
<li>Ability to work independently as well as with a team</li>
</ul>
The expected pay range is&nbsp;$22.00 - $26.03. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;507220 Reference Date:&nbsp;02/27/2025&nbsp; Job Code Function:&nbsp;Golf Services&nbsp;

Specialist Golf Services

<h3>Job Description</h3>
Job Description
JOB SUMMARY
This position requires an experienced creative services specialist who is a corporate storyteller with a strong understanding of brand management, digital platforms, content creation, and audience engagement. You will be responsible for building digital assets and communicating messages across third-party and owned media channels, including social media, web, intranet, and digital screens.
ESSENTIAL FUNCTIONS 
As a Creative Services Specialist, you will support the creative development and execution of our digital communication strategy, engaging our internal and external audiences and enhancing our online presence with eye-catching visuals and video. This is a role requiring effective collaboration with subject matter experts and managers at all levels to effectively design digital content to support strategic, corporate communications and learning initiatives. Core competencies include brand management, creative and innovative ideation, and technical skills on digital solutions.
PRIMARY RESPONSIBILITIES (INCLUDING BUT ARE NOT LIMITED TO): 
<ol>
<li>Digital Communication Coordination: Contribute to the development and execution of comprehensive digital communication strategies across various channels that are aligned with overall business objectives.</li>
<li>Content Creation: Create engaging and informative content across various digital channels, including social media, intranet, email, video, and other digital assets. Own digital library management. Ensure content is consistent with brand voice and guidelines.</li>
<li>Social Media Management: Develop and schedule digital content, monitor conversations, analyze performance, and create an engaging social media presence across relevant platforms (e.g., LinkedIn, Twitter, Facebook, Instagram, YouTube).</li>
<li>Video Production: Plan, film, refine, and edit engaging video content for various digital platforms, including social media, presentations, events, and learning materials.</li>
<li>Digital Analytics and Reporting: Track, analyze, and report on the performance of social media communication activities using relevant metrics. Identify trends, provide insights, and recommend data-driven adjustments to strategies.</li>
<li>Digital Trend Innovation: Continuously research and stay informed about the latest digital communication trends, technologies, and best practices. Recommend and implement innovative approaches to enhance our digital presence.</li>
<li>Project Management: Manage digital communication projects, ensuring they are delivered on time and within budget using project management techniques and tools.</li>
<li>Subject Matter Expert and Support: Work closely with the manager of corporate communications, as well as departments such as sales, operations, and marketing.</li>
<li>Brand Management: Responsible for brand governance standards and ensuring the brand reputation and visual images are to standard.</li>
<li>Other assignments, as related to the role.</li>
</ol>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>Demonstrated proficiency in Adobe Creative Suite, Microsoft Office 365, and social media platforms and management programs such as Buffer or Hootsuite.</li>
<li>Knowledge of professional audio/video techniques and best practices.</li>
<li>Excellent writing, editing, and proofreading skills with a strong understanding of different content formats and their best practices.</li>
<li>Familiarity with social media analytics dashboards to track and analyze performance.</li>
<li>Excellent written and interpersonal communication and collaboration skills.</li>
<li>Strong organizational and project management skills with the ability to manage multiple projects simultaneously.</li>
</ul>
LEADERSHIP COMPETENCIES
At DuraServ, the following competencies are essential for success in the job:
Instills Trust | Communicates Effectively | Demonstrates Customer Focus Takes Initiative | Makes Quality Decisions I Drives Growth | Ensures Accountability | Drives Results
SUPERVISORY RESPONSIBILITIES 
<ul>
<li>This position has no supervisory responsibilities. </li>
</ul>
WORK ENVIRONMENT AND PHYSICAL DEMANDS
<ul>
<li>In office environment</li>
<li>Prolonged periods sitting at a desk and working on a computer</li>
<li>Must be able to lift up to 20 pounds at times</li>
</ul>
TRAVEL
<ul>
<li>This job requires no planned business travel. However, there may be a periodic need for travel for corporate events requiring creative services support.</li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>A bachelor’s degree in communications, graphic arts, or a related field is highly desired. An equivalent job experience level combined with professional certifications will be considered.</li>
<li>Two (2) or more years of experience in a digital creator role using graphic design and video editing tools is required.</li>
<li>Knowledge of digital communications and design best practices.</li>
</ul>
DISCLAIMER 
This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.
EEO STATEMENT
DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 
Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.

Creative Services Specialist

<h3>Job Description</h3>
Job DescriptionM-F 9:00-6:00 w/ Occasional Sat40 hours/weekThis position is hybrid &amp; will be required to report to Corporate Offices located in Vacaville, California.Summary:&nbsp; The Card Services department is responsible for the administration of Travis Credit Union’s (TCU) debit, credit and ATM card services.&nbsp; TCU’s Card Services Specialists are actively engaged with both TCU members and TCU back office departments in the delivery of member support to card service users by&nbsp;responding to member inquiries related to credit, debit, and ATM card account activity.&nbsp;Profile:&nbsp;
<ul>
<li>Delivers best-in-class member and employee service through prompt response to complex inquiries. &nbsp;</li>
<li>Proactively seeks solutions to common member needs surrounding debit, credit, and ATM card billing errors, card orders, declined transactions, disputed charges, card fraud and limit increases within regulatory and procedural timeframes through use of card program knowledge.</li>
<li>Complies with all applicable regulations such as The Card Act, Bank Secrecy Act, Reg. Z, and Reg. E related concepts, procedures, regulations and compliance requirements.</li>
<li>Produces, understands, and manipulates large amounts of data&nbsp;to isolate fraud trends.&nbsp;</li>
<li>Verifies and corrects card records across multiple systems as needed throughout each day.</li>
<li>Processes daily settlements and has full working knowledge of the chargeback process, including origination, re-presentment, and pre-arbitration.</li>
<li>Monitors reports and correspondence via member contact for discrepancies.</li>
<li>Monitors all inserts and&nbsp;plastics inventory.</li>
<li>Actively engages with accounts and General Ledger balance processes.</li>
</ul>
&nbsp;Not all functions/tasks are listed above; however those listed are considered essential.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skills:&nbsp;
<ul>
<li>Professional written, verbal, and interpersonal communication skills to problem solve with tact and diplomacy.</li>
<li>Knowledge of Visa regulations, dispute/chargeback procedures, and the technical aspects of card processing.</li>
<li>Good organizational skills.&nbsp;</li>
<li>Proven experience of working in a fast-paced, team-oriented environment.&nbsp;</li>
<li>Proficient in Microsoft Office products.</li>
<li>Strong data entry and analytic skills.</li>
</ul>
&nbsp;Reporting and Experience:
<ul>
<li>Reports directly to Manager, Card Services.</li>
<li>This position has no supervisory responsibilities.</li>
<li>HS Diploma or equivalent.</li>
<li>Minimum 3 years of customer service experience, and/or minimum 3 years inbound call center experience, and/or minimum 3 years in cardholder data environment.&nbsp;</li>
</ul>
Working Conditions:Work is generally performed within an office environment, with standard office equipment available and usually sedentary in nature.&nbsp;Understands the requirements of the Bank&nbsp;Secrecy Act and ensures compliance through monitoring and reporting of member activity as appropriate.&nbsp;Compensation:&nbsp;
<ul>
<li>$24.82/hour - $30.66/hour&nbsp;base&nbsp;hourly starting range is commensurate with experience</li>
</ul>
Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety which allows our employees to focus on the financial welfare of our members and the credit unions objectives.&nbsp; As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Travis Credit Union is an Affirmative Action Employer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;EOE/Individual with Disability/Veteran Status&nbsp; &nbsp;&nbsp;&nbsp;

Sr. Card Services Specialist

<h3>Job Description</h3>
Job DescriptionSHARED SERVICES HEALTH SPECIALIST Job description:Our client is looking for a Shared Health Specialist to support the South Coast Public Health Collaborative, which is comprised of the Towns of Marion, Rochester, Freetown, Lakeville, and Westport Health Departments, in an innovative initiative to strengthen core local public health services, to advance the recommendations of the 2019 Special Commission on Local and Regional Public Health and to promote healthier communities across the region. Essential Functions:
<ul>
<li>Provides guidance and supervision to member communities on issues related to environmental public health in their communities</li>
<li>Supports management of the shared service grant budget, including preparing an annual or bi-annual budget, regular monitoring of expenses, and satisfaction of relevant grant reporting requirements</li>
<li>Attends monthly or periodic check-in meetings with MA Dept. of Public Health staff</li>
<li>Develops, engages, and maintains strong relationships with key community stakeholders, healthcare, human service-based and community-based organizations</li>
<li>Works with public health staff within the municipalities to design and implement program initiatives and special projects to improve health outcomes</li>
<li>Enforces state and local public health laws and regulations in accordance with respective statutes, regulations, and policies related to food safety, tobacco control and prevention, and mosquito control.</li>
<li>Conducts a variety of inspections and tests including but not limited to the following areas: witnessing soil examinations and percolation tests, various phases of the installation of subsurface sewerage disposal systems, housing, vector control, food establishments, swimming pools, camps, ice skating rinks, solid waste, noise and air pollution control, massage establishments, general nuisance issues, etc.</li>
<li>Reviews plans for Disposal Works Construction Permits, building permits, food establishments, swimming pools, etc. and ensures compliance with state and local health codes.</li>
<li>Investigates a variety of health-related complaints and works towards compliance with state and local health codes.</li>
<li>Provide technical assistance, training, and support to Health Department staff in the member communities with questions related to environmental public health.</li>
<li>Maintains knowledge and expertise in relevant areas of public health, housing and environmental issues in order to maintain required licenses and certifications and changes in pertinent public health laws and regulations as well as enforcement practices.</li>
<li>Participates in public health programs in the communities as required.</li>
</ul>
Recommended Minimum Qualifications: Education and Experience:
<ul>
<li>Bachelor’s Degree in public health, health administration, social work or related field</li>
<li>Three to five (3-5) years’ experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job</li>
<li>Master’s degree with at least 2 years professional experience in public health preferred.</li>
<li>Knowledge of laws, rules, and regulations pertaining to public and environmental health required with the ability to enforce them</li>
<li>Reviewing construction plans and making necessary inspections. Ability to work multi-task</li>
<li>Be objective, fair and analytical in judging violations and determining compliance with applicable codes.</li>
</ul>
Special Requirements:
<ul>
<li>Valid Massachusetts driver’s license</li>
<li>Soil Evaluator License &amp; System Inspector License preferred, but required within 18 months of hire.</li>
</ul>
Knowledge and Abilities: Knowledge:
<ul>
<li>Federal and state laws, rules and regulations pertaining to public health and environmental health, and current inspection techniques.</li>
<li>Microsoft Word, Outlook, PowerPoint, and Excel</li>
<li>GIS software skill a plus.</li>
</ul>
Abilities:
<ul>
<li>Plan, organize, communicate and collaborate with co-workers, other municipal colleagues and the public effectively and appropriately</li>
<li>Productively address all situations in the field and during emergencies</li>
<li>Proficient in the use of MS Office and database applications</li>
<li>Establish and maintain effective working relationships with municipal employees, Town officials, state and federal regulatory agencies, board/committee members and the general public</li>
<li>Enforce laws, regulations and policies in an impartial consistent manner</li>
<li>Maintain confidential information, in accordance with the State’s Public Records Law, regarding client records related to communicable diseases and lawsuits.</li>
</ul>
Hours:
<ul>
<li>Full-Time</li>
<li>Day Shift</li>
<li>Monday-Friday</li>
</ul>
Pay:
<ul>
<li>$31.00 to $33.00 depending on qualifications</li>
</ul>
This position is grant funded and is a Non-Union-Employee Position JC538077821

Shared Services Health Specialist

<h3>Job Description</h3>
Job Description
Job Title: Communications Specialist
Department: Retirement Services
Reports To: Director, Retirement Services
FLSA Status: Non-Union, Exempt
Date Created: August 19, 2025
 
About Us
Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.
 
The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.
For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&amp;O, Azure, AWS, SQL, Snowflake, QlikView, and more.
 
Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A
 
Job Summary
The Communications Specialist will play a key role within the Retirement Services department to develop and execute strategic Taft-Hartley based member benefits communications that are easy to understand and inspire member engagement. This position blends content development and project management to deliver high-impact communications across multiple channels. The Communications Specialist will work with both internal and external stakeholders to assess membership needs, define messaging strategy, and create materials that meet both compliance requirements and fulfill the department’s communications strategies. The Communications Specialist will track engagement metrics and continuously refine approaches to increase awareness, utilization, and member understanding.
 
Essential Duties and Responsibilities
<ul>
<li>Develop and execute communications strategies to enhance member understanding of Taft-Hartley retirement programs, including defined benefit pension plans and the 401(k) plan.</li>
<li>Act as project coordinator for development of all benefits communications for the Retirement Services department by managing project strategy, and planning, and ensuring all milestones and deliverables are met.</li>
<li>Create high-impact content for member presentations, benefit guides, digital campaigns, recurring compliance communications and the member portal.</li>
<li>Serve as point-person for coordinating the approval process with the Executive Communications Department for communication materials.</li>
<li>Coordinate translation requirements for all content with the Executive Communications Department.</li>
<li>Gather and analyze member feedback to improve communication strategies and address information gaps.</li>
<li>Develop and manage templates for communicating pension benefits to Union members.</li>
<li>Review custom communications written in response to member inquiries.</li>
<li>Review and edit communications generated by external TPAs; provide feedback to assure alignment with RS strategies and broader organizational goals.</li>
<li>Ensure all communications are compliant with company policies and regulatory requirements.</li>
<li>Perform other relevant functions as necessary or as assigned by management.</li>
</ul>
 
Qualifications
<ul>
<li>Strong understanding of member benefits, including regulatory requirements, preferably in retirement benefits.</li>
<li>Proven ability to manage multiple projects and meet deadlines.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li>
<li>High attention to detail and accuracy required.</li>
<li>Strong command of the English language as shown through excellent written and verbal communication skills.</li>
<li>Strong editing and proofreading skills demonstrated through the completion of a writing assessment required.</li>
<li>Familiarity with CMS (Content Management System) platforms, email marketing tools, and other communications tools preferred.</li>
<li>Proficient graphic design or video editing experience preferred.</li>
</ul>
 
Soft Skills
<ul>
<li>Ability to work collaboratively, independently and with cross-functional teams.</li>
<li>Adaptable and demonstrate active listening skills in all communications, fostering trust and engagement.</li>
<li>Ability to influence and persuade stakeholders through clear, compelling messaging and data points.</li>
<li>Maintain a solution-oriented approach in a fast-paced work environment.</li>
<li>Shows initiative and a proactive mindset.</li>
</ul>
 
Education
<ul>
<li>Bachelor’s degree in Communications or related field required.</li>
<li>Minimum of 3 years experience in benefits communication or marketing communications, preferably in the Taft-Hartley space.</li>
</ul>
 
Language Skills
<ul>
<li>Bilingual in Spanish preferred.</li>
</ul>
 
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
<ul>
<li>Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling</li>
<li>Over 2/3 of the time: Talking or Hearing</li>
<li>100% of the time: Using Hands</li>
</ul>

Communications Specialist (Retirement Services)

<h3>Job Description</h3>
Job Description RadiFi Credit Union is seeking a Credit Card Services Specialist to be responsible for providing support for the credit union's credit card program, ensuring accurate processing, exceptional member service, and adherence to all regulatory and compliance standards. This role serves as a key point of contact for both internal staff and members regarding credit card inquiries, disputes, transactions, fraud monitoring, and account maintenance. This position works collaboratively with departments such as Retail Branches, Lending, Fraud, and Finance to ensure a seamless and secure credit card experience. Monitor a variety of credit card reports from various sources and systems. 
Location: Park Street Branch; 562 Park St., Jacksonville, FL 32204 
 Status: Full-time (approximately 40 hours per week)
Major Duties and Responsibilities:
<ul>
<li>Process new credit card applications, limit increases, and account maintenance requests accurately and efficiently.</li>
<li>Monitor credit card transaction activity and reports for anomalies, declines, or fraud indicators.</li>
<li>Assist with card reissues, lost/stolen card processing, PIN changes, and balance transfers.</li>
<li>Collaborate with card processor/vendor to manage file transmissions, system issues, and card platform updates</li>
<li>Serve as a subject matter expert for all credit card-related member inquiries.</li>
<li>Handle escalated questions and resolve member concerns related to payments, balances, authorizations, and fees.</li>
<li>Support members in navigating digital card tools, such as mobile wallet setup, alerts, and transaction controls.</li>
<li>Process credit card disputes in accordance with Visa/Mastercard rules and regulatory guidelines (e.g., Reg Z, Reg E).</li>
<li>Coordinate with fraud services teams on chargebacks, investigations, and resolution of fraudulent activity.</li>
<li>Track dispute timelines and ensure deadlines for member notifications and chargeback filings are met.</li>
<li>Ensure compliance with internal policies, card network rules, and federal regulations.</li>
<li>Assist in preparing reports related to card activity, fraud trends, delinquency, and performance metrics.</li>
<li>Maintain accurate records and documentation for audits and examinations.</li>
<li>Identify process inefficiencies and recommend improvements to enhance member experience and operational accuracy.</li>
<li>Participate in product testing and upgrades to ensure system integrity and user-friendly design.</li>
<li>Collaborate with marketing and lending teams on credit card promotions and campaigns.</li>
<li>Perform other job-related duties as assigned. </li>
</ul>
 Knowledge and Skills
Experience:
 Minimum of six (6) months experience in credit card servicing, banking operations, or financial services is required. 
Education/Certifications/Licenses:
 A high school education or GED is required; college degree preferred. 
 Interpersonal Skills:
 Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
 Other Skills:
• Working knowledge of credit card systems, core banking platforms, and card network rules. • Strong interpersonal and communication skills with a focus on member service. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Familiarity with regulatory requirements such as Reg Z (Truth in Lending), Reg E, and UDAAP. 
 ADA Requirements
Physical Requirements:
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable, and timely attendance. Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.
Working Conditions:
 The noise level in the work environment is usually moderate.
Acknowledgment
Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.
We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Credit Card Services Specialist

<h3>Job Description</h3>
Job DescriptionBenefits:
<ul>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Horizon Health in Howard, SD is seeking a Full Time Enrollment Services Specialist who is responsible for verifying patient eligibility, assisting with enrollment, and navigating the complexities of healthcare insurance and assistance programs. You will work with patients to understand their options and ensure proper coverage, particularly for those who are uninsured or underinsured. The Enrollment Services Specialist plays a crucial role in ensuring that patients have access to the care they need. They help patients navigate a complex healthcare system and access the resources they are entitled to, often ensuring that low income and underserved populations have access to quality care. Horizon Health offers a collaborative, team-oriented work environment focused on meeting the needs of individual patients while supporting and contributing to the health and wellness of our communities. This position may be remote in the State of South Dakota or in any Horizon location. Key Responsibilities:
<ul>
<li>Sliding Fee Application Review: Assess applications for accuracy, completeness, and compliance with Horizon's eligibility criteria.</li>
<li>Verification: Contact applicants for clarification or additional information, verify income and family size information with supporting documents.</li>
<li>Record Keeping: Maintain detailed records of approval and denied applications, including reasons for denial.</li>
</ul>
Our Culture:Horizon Health's culture is built on the Non-Negotiable attributes of Respect, Teamwork, Accountability, Integrity, Professionalism, and being Rurally Focused - ensuring every team member upholds these attributes daily. The organization values all contributions equally, supports individual growth, and aims to be your "forever employer" that enhances both employee satisfaction and community health outcomes. 
Horizon Health is an equal opportunity workplace and affirmative action employer. All qualified applicants will receive considerations for employment without regards to race, color, religion, sexual orientation, gender identity, national origin, disability, or veteran status. 
 Job Posted by ApplicantPro

Enrollment Services Specialist

<h3>Job Description</h3>
Job DescriptionThe Member Service Specialist ensures every member/guest entering a Sun FCU lobby is greeted and welcomed. They serve as the primary account opener in the branch and fills in where needed in the member service and consumer lending area. Provides a full range of products and services to members with an emphasis for acquiring, expanding, and enriching member relationships Identifies and analyzes member needs to adequately recommend products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Must effectively carry out the essential duties and responsibilities of this position in a manner that consistently demonstrates Sun Federal’s mission and core values in a positive manner. Other duties may be assigned.
<ol>
<li>The Member Service Specialist is directly responsible for the following:
<ol>
<li>Acts as Branch Concierge in High-Touch, High-Tech (HTHT) environment by:
<ol>
<li>Greeting all members/guests entering Sun FCU lobby, always exhibiting Sun Federal’s service behaviors.</li>
<li>Assessing needs and directs members to Harmony (ITM) for regular transactions (deposit, withdrawal, loan payment, transfer).</li>
<li>Ensuring beverage area is always clean and well-supplied.</li>
</ol>
</li>
<li>Opens and closes member accounts, checking accounts, secondary savings accounts, and certificates.</li>
<li>Opens and performs transactions on Individual Retirement Accounts (IRA) and Health Savings Accounts (HSA).</li>
<li>Interviews, takes consumer loan applications, gathers information, recommends a decision, and processes preliminary documentation on Visa, Personal, &amp; Vehicle requests.</li>
<li>Cross-sells and refers members to consumer or mortgage loan officers, Wealth Management, or other business partners based on member needs.</li>
<li>Executes the branch and CU business plan as assigned, which includes playbook outbound calls to members.</li>
</ol>
</li>
</ol>

<ol>
<li>Assumes responsibility to develop and maintain quality member relationships.
<ol>
<li>Provides personalized, professional service to all members in an exceptional manner, seeking out opportunities to exceed member expectations and deepen relationships.</li>
<li>Meets expected service levels for wait time and accuracy. </li>
<li>Ensures that all member requests are processed accurately and efficiently.</li>
<li>Maintains a high degree of knowledge in all credit union programs, ensuring quality service and accuracy.</li>
<li>Acts in the member’s best interest; consistently educate members about their financial choices including convenience service options.</li>
<li>Participates in the development and attainment of branch goals.</li>
<li>Takes responsibility for deepening member relationships.</li>
<li>Displays sound judgment in handling member requests and exceptions, seeking and documenting approval as needed. </li>
<li>Consistently meets CML &amp; established service behavior standards.</li>
</ol>
</li>
</ol>
<ol>
<li>Assumes responsibility for the efficient, effective, and accurate performance of member service functions.</li>
</ol>
<ol>
<li>Completes transactions, balances, and verifies cash totals.</li>
<li>Represents the Credit Union in a courteous and professional manner.</li>
<li>Presents and explains Credit Union services and products to members. </li>
<li>Actively and professionally cross sells Credit Union services.</li>
<li>Actively participates in Branch “Playbook” efforts and achieves individual goals as assigned. Makes assigned outbound calls as directed.</li>
<li>Takes ownership of problems, shows empathy, and apologizes for errors and follows up appropriately. Utilizes member feedback to enhance service quality, creates equitable solutions, and increases member loyalty. </li>
<li>Executes areas of branch Cross Training Matrix as directed by management.</li>
<li>Ensures that work area is clean, secure, and well maintained. Assists with branch/department presentation.</li>
<li>Keeps manager informed of area activities and significant problems.</li>
<li>Refers members to Collections department, as necessary.</li>
<li>May be responsible for:
<ol>
<li>acting as the Branch Marketing Liaison which includes keeping branch displays, materials and staff up to date on current marketing promotions.</li>
<li>the accurate operation of and cash ordering for the branch vault and/or ATM/ITM.</li>
<li>clearing minor faults, currency jams and other light duty (or “first line”) ITM/ATM troubleshooting</li>
<li>completing member transactions, including but not limited to, deposits, withdrawals, transfers, loan payments and account maintenance.</li>
</ol>
</li>
</ol>
<ol>
<li>Assumes responsibility for effectively receiving, reviewing, and processing consumer loans.
<ol>
<li>Interviews, takes applications, gathers information, and processes preliminary documentation on consumer loan (Visa, Personal, &amp; Vehicle) requests.</li>
<li>Refers member requests for Home Equity Loans and Home Equity Lines of Credit to Consumer Loan Officer, Mortgage Loan Officer, or Manager.</li>
<li>Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Requests additional information if required.</li>
<li>Makes loan recommendations and forwards to management for decision. Communicates decisions with members and send appropriate documentation.</li>
<li>Coordinates and processes consumer loan closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved, and disbursed. </li>
<li>Counsels members regarding money management and financial matters including conducting credit report reviews. Assists in counseling members whose loan requests were denied, explaining reasons and alternatives.</li>
<li>Responsible for establishing and modifying automatic transfers of consumer loan payments.</li>
<li>Offers SunGuard payment protection, Guaranteed Asset Protection (GAP), and Mechanical Repair Coverage (MRC) coverage to members.</li>
<li>Seeks additional lending opportunities within member profiles and credit reports. Creates and identifies mutually beneficial solutions (Recaptures) for members and the Credit Union.</li>
<li>Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.</li>
<li>Refers member business lending needs to Consumer Loan Officer or Branch Manager.</li>
</ol>
</li>
</ol>

Expectations for Employees 
<ol>
<li>Supports and advances Sun Federal’s mission, vision, values, and culture. Accepts responsibility to live Sun Federal’s culture. Makes a positive contribution to business plan objectives, goals, and outcomes. Follows Sun Federal’s Service Behaviors. Shows professionalism, empathy, and respect in all interactions with members, internal and external. </li>
<li>Takes personal responsibility to actively listen to the members, understand their needs and take initiative to help the member as your priority. While some have little direct member contact, every position at Sun Federal supports the member.</li>
<li>Take ownership of job duties. Offer team members assistance when necessary to help develop a fully competent and cohesive workforce. Recommends and develops process improvements and procedures to enhance productivity and improve service.</li>
<li>Responsible for personal development through training, collaboration, and teamwork. Understands and adheres to all policies, procedures, and regulations. Maintains knowledge of regulations appropriate for position (i.e., Bank Secrecy Act, OFAC, etc.) and attends all training as it relates to position related regulations. </li>
<li>Adheres to Sun Federal’s security procedures and safeguards member information. </li>
<li>Demonstrates professionalism in dress, tone, flexibility, and communication. </li>
<li>Consistently acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. Maintains open and respectful communication with other departments. Handles conflict directly and discreetly.</li>
</ol>

PERFORMANCE MEASUREMENTS
<ol>
<li>Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.</li>
<li>Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed. Supervisor is appropriately informed of area activities.</li>
<li>Required reports and records are accurate, complete, and timely.</li>
<li>The Credit Union's professional reputation is maintained and conveyed.</li>
<li>Achieves individual goals as assigned.</li>
<li>Always displays professional appearance and communication skills.</li>
</ol>

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to successfully pass background checks.

Education/Certification: High school graduate or equivalent. 
Required Knowledge: Thorough knowledge of member services and products. Understanding of member bookkeeping, new account opening, consumer lending procedures and all self-service products.
Experience Required: Three to five years of experience in a Financial Institution and/or customer service.
Skills/Abilities: Excellent communication and public relations skills. Displays a professional image and behaviors that promotes Sun Federal’s brand and culture. Demonstrated ability to provide remarkable members service and staff support. Demonstrated ability to work under and meet deadlines; and able to work with multiple priorities. Excellent multitasking skills. Strong C skills with the ability to use and instruct others on Microsoft Windows, Word, Excel and Outlook, Branch Suite &amp; Teller Advantage. Proven teamwork skills. Must be fluent in English with excellent written and verbal communication skills. Demonstrated analytical, accuracy and problem-solving skills within a retail environment. Strong interpersonal and administrative skills.

PHYSICAL ACTIVITIES AND REQUIREMENTS 
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. 

WORKING CONDITIONS
No hazardous or significantly unpleasant conditions (such as in a typical office). Ability to handle stressful situations as they occur. 
ACTIVITIES AND REQUIREMENTS 
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percent, and to draw and interpret graphs.
Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and use adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses, and using a good vocabulary.
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Employee Benefits
Tuition Reimbursement, Promote From Within Philosophy, Professional Development,
Work/Life Balance, Paid Vacation and Sick time, 11 Paid Holidays, Paternity Leave, Weekends and Evenings Free, 
401(k) with 6% Match, Employer-Paid Pension, Incentive Pay, EAP,
Medical, Dental, Vision, Life, Long-Term Disability Insurance, Employer H.S.A. Contribution,
Wellness Program and Rewards, Credit Union Membership, Financial Wellness Education
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7,720 Member Services Specialist Jobs