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city

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<h3>Job Description</h3>
Job Description
The Dawes Arboretum is actively recruiting a Corporate Relations Coordinator to join our Development team. This is a full-time, exempt level position. 
Reporting to the Director of Development, the Corporate Relations Coordinator serves as a connector and relationship builder to corporations, community groups, non-profits, governmental agencies and other representatives that aspire to share in and support the mission of The Dawes Arboretum. As a fundraising-based position, this role focuses on identifying and crafting promotional relationships, sponsorships and strategic alignments to support annual funding objectives. Some of the specific responsibilities of this position include but are not limited to: 
<ul>
<li>
Implement relationship building best practices for local and regional corporations, foundations, legislative and community organizations. 
</li>
</ul>
<ul>
<li>
Develop and maintain a database of detailed knowledge on corporate and community giving interests, funding opportunities or political appropriation prospects. 
</li>
</ul>
<ul>
<li>
Expand, maintain and sustain The Arboretum’s corporate/community relationship portfolio by strategically identifying, cultivating and stewarding long-term affiliations that result in increased philanthropic or revenue-based support. 
</li>
</ul>
<ul>
<li>
Collaborate cross-departmentally to identify and support the development of new opportunities to include or enhance activities of events, volunteers, site tours, tabling, pop-ups and external presentations. 
</li>
</ul>
<ul>
<li>
Recommend and establish departmental Key Performance Indicators (KPIs) to set and achieve The Arboretum’s financial objectives for corporate relations. 
</li>
</ul>
<ul>
<li>
Oversee all fulfillment procedures and reporting tied to new and existing corporate, foundation and community relationships as it relates to recognition, sponsorships and other promised deliverables. 
</li>
</ul>
 If the above speaks to you, please submit your cover letter and resume demonstrating the following: 
<ul>
<li>
Bachelor’s degree in business administration, communications or related field; or an equivalent combination of education, training and experience. 
</li>
</ul>
<ul>
<li>
Three (3) years of experience managing multiple aspects of a corporate and/or community organization that has resulted in significant diverse contributions and enhanced engagement. 
</li>
</ul>
<ul>
<li>
Excellent communication skills (verbal, written, and interpersonal). 
</li>
</ul>
<ul>
<li>
Keen attention to detail with exemplary time management and organizational skills. 
</li>
</ul>
<ul>
<li>
Proven orientation toward quality customer service and relationship building. 
</li>
</ul>
<ul>
<li>
Previous non-profit development experience is a plus. 
</li>
</ul>
<ul>
<li>
Ability to work evening and weekend hours as needed. 
</li>
</ul>
<ul>
<li>
Valid driver’s license and evidence of insurability. 
</li>
</ul>
<ul>
<li>
Ability to pass a pre-employment drug screen and background check. 
</li>
</ul>
Organizational Culture:
At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest and open communication. Our work environment is one of high energy, high activity and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience. 
The annual salary range for this position is $45,000-$52,000. 
The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual’s race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.

Corporate Relations Coordinator

<h3>Job Description</h3>
Job Description
Account Receivable/Customer Relations Coordinator – Toledo, OH
About The Position
We are currently seeking a team member to join our collection team and assist with daily collection duties related to Accounts Receivable.
<ul>
<li>Primary responsibility for processing customer credit memos.</li>
<li>Managing the collection of customer accounts.</li>
<li>Identifying overdue accounts using A/R reports (aging reports/disputed reports).</li>
<li>Resolving issues by collaborating with the sales team.</li>
<li>Recording information about the financial status of customers and the progress of collection efforts.</li>
<li>Backup to the A/R remittance processing. </li>
</ul>
About You
<ul>
<li>Proven knowledge of numeric data entry; 10 key calculator proficiency.</li>
<li>Familiarity of computer office software – Microsoft Office.</li>
<li>Strong customer service and relationship building skills.</li>
<li>Effective communication skills.</li>
<li>Skilled in identifying and resolving problems.</li>
<li>Past collection experience.</li>
</ul>
Compensation and Benefits:
<ul>
<li>Competitive Hourly Rate</li>
<li>Medical, Prescription, Dental, and Vision Insurance</li>
<li>Flexible Spending Account or Health Savings Account</li>
<li>Life Insurance – Self and Family</li>
<li>401k with Company Match</li>
<li>Paid Time Off – Vacation and Sick</li>
<li>Work Schedule: Monday – Friday</li>
<li>Discount at Sofo’s Italian Market</li>
</ul>

Account Receivable/Customer Relations Coordinator - Toledo, OH

<h3>Job Description</h3>
Job Description
JOB SUMMARY
The Client Relations Coordinator is responsible for building relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust via the phone and/or email.
DUTIES/ RESPONSIBILITIES
<ul>
<li>Work closely with other departments as needed for client support.</li>
<li>Maintain accurate client records and track interactions. </li>
<li>Communicate clearly and professionally with clients and team members.</li>
<li>Facilitate the timely resolution of all client inquiries and requests.</li>
<li>Generate the processing form for the Processing Department. (For orders and on-site process)</li>
<li>Enter all processed data in the animal management system.</li>
<li>Enter data in the animal management system </li>
<li>Escalate complex and vet related customer inquiries and requests to Client Services Manager and Vet Director.</li>
<li>Organize and provide detailed documentation of services rendered to the accounting department for invoicing.</li>
<li>Assist management as needed on special projects,</li>
<li>Performs other duties as assigned.</li>
</ul>
EDUCATION AND EXPERIENCE:
<ul>
<li>High School Diploma or equivalent required</li>
<li>Bachelors degree preferred</li>
<li>At least 3 years of experience in client services, preferably within a primate facility.</li>
</ul>
REQUIRED SKILLS/ABILITIES
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Proficient with Microsoft Office Suite </li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Excellent organizational skills and attention to detail.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer</li>
<li>Must be able to lift 15 pounds.</li>
</ul>

Client Relations Coordinator

<h3>Job Description</h3>
Job DescriptionSalary: $25/hr 
 
Join Our Member Services Team!
 
Work Status: Part-Time OR Full-Time
Hours: can be flexible (30-40 hours per week)
Pay Rate: $25/hr
 
Job Summary:
Assist in the day-to-day functions of Peconic Landings main reception area, providing services that ensure a high quality of customer service for members, guests, staff and visitors.
Job Details:
<ul>
<li>Assist in creating an atmosphere of warmth and present a welcoming, professional, courteous, and friendly demeanor while greeting and interacting with members, families, guests, staff and vendors.</li>
</ul>
<ul>
<li>Provide information of a general nature and respond to requests for service, transportation, and mail/package delivery, and all other services that ensure a high quality of member satisfaction.</li>
</ul>
<ul>
<li>Accept and facilitate reservations for guest rooms, working in cooperation with housekeeping to ensure rooms are ready for occupancy. Maintain a guest room log and all related data to provide timely and accurate records for billing purposes.</li>
</ul>
<ul>
<li>Assist and welcome new members during their move-in process.</li>
</ul>
<ul>
<li>Notify members and staff of guest arrivals.</li>
</ul>
<ul>
<li>Assist in phone answering and call dispatching.</li>
</ul>

Guest Relations Coordinator

<h3>Job Description</h3>
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!&nbsp;
ABOUT THIS JOB
The Customer Relations Coordinator II is responsible for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer Relations supports.&nbsp; This includes high-risk brand impacting concerns and executive response contacts.
The Coordinator II completes research &amp; partnership with Home Office teams and store management teams in the resolution of customer concerns, including such Home Office teams as:&nbsp; Executive Offices, Legal, Public Relations, Operational Teams, Risk, Asset Protection, Brand and Accounting.
With minimal guidance, the position analyzes, executes, and lead through the appropriate Iconic Issue Resolution strategy.&nbsp;&nbsp; This position has responsibility to formulate, affect, interpret, and/or implement empowerment practices and exercises discretion and independent judgment in determining the best course of action with respect to Customer Relations strategies with a high-level of influence. &nbsp;In addition, the position requires in-depth communication of sensitive, complex information, both written and verbal, with key stakeholders. This associate must be a strong courageous leader with an open mind and a demonstrated ability to lead, influence, and mentor fellow associates and partners.&nbsp;
ESSENTIAL RESPONSIBILITIES
<ul>
<li>Deliver exceptional customer service to CarMax customers communicating via telephone, social media, and written documentation.</li>
<li>Perform responsibilities of the Iconic Issue Resolution Process to include prioritizing a genuine connection with a customer by showing you care, and using discovery questions to fully understand a customer’s situation</li>
<li>Honor CarMax customers’ time by prioritizing availability to respond to customer inquiries.</li>
<li>Serve as a CarMax brand ambassador and customer advocate by navigating escalated customer experiences with the goal of creating and rebuilding iconic customer experiences</li>
<li>Provide an unrivaled customer service experience and meet CarMax quality expectations via a seamless transition with the right next step for their experience. This will include partnership with different CarMax departments and associates, or by documenting concerns to collaborate on a resolution</li>
<li>Serve customers as a trusted resource by delivering a confident recommendation that meets their needs</li>
<li>Seamlessly communicate across CarMax teams to include Executive leaders, Legal, Public Relations, Brand, Accounting on consistent customer situations where appropriate</li>
<li>Create and maintain case management system with detailed notes and recommendations on next steps for every customer</li>
<li>Review and Analyze all cases and associate performance reports to identify areas of personal growth and improvement to meet quality expectations</li>
<li>Serve as a mentor providing guidance on resolution to day-to-day questions, influencing resolutions to difficult customer situations, and executing creative solutions.</li>
<li>On call as needed for ad-hoc, event-based support, to respond to positive &amp; negative Customer activity on social media or any other contact type.</li>
<li>Support the business as needed during operational hours</li>
<li>Understand and adhere to company policies and procedures &nbsp;</li>
</ul>
QUALIFICATIONS AND REQUIREMENTS
The individual who is selected for this role will exude the four pillars of CarMax’s Values; Do the Right Thing, Put People First, Win Together, and Go for Greatness.&nbsp;The candidate must demonstrate exceptional customer service and decision making in their ongoing case resolution, partnerships, and risk assessment to deliver in the best interest of our customers and CarMax. They will be required to work collaboratively &amp; independently to resolve Iconic Issue Resolution, which can be complex.&nbsp;
Prerequisites: 
<ul>
<li>Bachelor’s degree preferred or equivalent work experience.</li>
<li>2+ years of Customer Service experience, preferred; specifically, direct customer interaction with a customer centric approach</li>
<li>Work a flexible schedule to include nights, weekends, and holidays</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Ability to solve problems at the root cause and develop innovative solutions</li>
<li>Ability to use own experience to train, develop and mentor other associates </li>
<li>Ability to motivate others, including gaining buy-in to do the right thing for CarMax</li>
<li>Ability to build and maintain strong relationships with coworkers, leaders and customers</li>
<li>Ability to provide “win-win” solutions while resolving customer service issues in a positive and professional manner</li>
<li>Ability to manage complex tasks in a changing environment, in a professional, responsive manner</li>
<li>Ability to communicate complex messages both written and verbally to a wide variety of audiences</li>
<li>Ability to complete objectives in a timely manner while balancing time, multi-tasking and interruptions </li>
<li>Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with minimal guidance or instruction</li>
<li>Good judgment in selecting methods and techniques for obtaining solutions</li>
<li>Ability to use functional knowledge while serving as a resource for internal customers, field management teams &amp; external customers</li>
<li>Basic understanding of social media channels and communities</li>
<li>Navigate and empathize during stressful interactions with Customers</li>
<li>Ability to meet and adhere to CarMax policies, including but not limited to Attendance Policy, Flexible Work Policy and Acceptable Use Policy.</li>
<li>Must meet Minimum technology requirements (Type of internet service and Speed of internet service).</li>
</ul>
ABOUT CARMAX
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking&nbsp;around the way cars are bought and sold&nbsp;has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our&nbsp;amazing team of more than 25,000 associates work together to deliver iconic customer experiences.&nbsp;Along the way,&nbsp;we help every associate grow their career and achieve their best, at work and in their community.&nbsp; We are recognized for our commitment to training and diversity and are&nbsp;one of the FORTUNE 100 Best Companies to Work For®.
Our Commitment to Diversity and Inclusion: 
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Customer Relations - Coordinator II (Hybrid)

<h3>Job Description</h3>
Job DescriptionWhat You’ll Do:The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.&nbsp;Your Key Responsibilities Include:
<ul>
<li>Manage all activities that involve Homeowners, prospective buyers, trades, and division staffing.</li>
<li>Remain in compliance with the Company's policies and procedures.</li>
<li>Resolve all customer issues with appropriate team members and trade partners.</li>
<li>Accept full responsibility for each Homeowner within the assigned project spanning from the close of escrow to the home's statute of limitations.</li>
<li>Follow through on all customer issues.</li>
<li>Monitor and intercede on the progress and completion of all repairs by trade partners and assigned personnel.</li>
<li>Responsible for the presentation of a professional image.</li>
<li>Visit each buyer at the New Buyer Orientation (NBO) and the Pre-Drywall Orientation (PDO).</li>
<li>Ensures that the Homeowner is educated on all products and warranties within the home.</li>
<li>Thoroughly explain the Company's Limited Warranty to each Homeowner.</li>
<li>Ensure the Homeowner is fully aware of the policies and procedures in requesting customer service and emergency service.</li>
<li>Facilitate a timely response, execution, and completion of all customer issues.</li>
<li>Communicate any necessary work to the Customer Relations Coordinator.</li>
<li>Participates in root-cause analysis of issues and sends recommendations to the manager.</li>
<li>Manage trades to completion of service requests to customer satisfaction.</li>
<li>Perform service-related tasks as requested (adjustments and repairs).</li>
<li>Establish and maintain positive internal and external customer relationships.</li>
<li>Determine trade accountability for back charges and PO’s.</li>
<li>Authorize payment for work performed within approval limits.</li>
<li>Follow applicable legal protocol and process necessary workflow.</li>
<li>Provide leadership with regular updates on escalated issues.</li>
<li>Review and support Century's Construction Standards.</li>
<li>Perform other duties as needed or assigned.</li>
</ul>
What You Have:
<ul>
<li>Outstanding Customer Service skills.</li>
<li>An excellent communicator with a professional, friendly demeanor.</li>
<li>Ability to stay calm under stressful circumstances.</li>
<li>Highly proficient in Microsoft applications (Excel, PowerPoint, Word).</li>
</ul>
Your Education and Experience:
<ul>
<li>Experience in the Construction or Homebuilding industry is strongly preferred.</li>
<li>2+ years of related experience and in residential customer service/home warranty.</li>
<li>A college is degree preferred.</li>
<li>A high school diploma or GED is required.</li>
</ul>
About Century CommunitiesOur mission of A Home For Every Dream® is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level—then apply today!&nbsp;As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, with a focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers.&nbsp;#LI-ST1&nbsp;

Customer Relations Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Location: Amherst, NH 
 
Position Overview:
Confident Med Spa, a premier medical aesthetics practice and spa, opened in 2022 and is quickly becoming the fastest growing medical spa in New Hampshire. Confident Med Spa offers a team of highly skilled nurses and nurse practitioners, caring leadership, state of the art equipment, ongoing education, and opportunities to expand your skills. The company was founded on the belief the clients and employee experience should be at the forefront of the practice. The company is seeking a Client Relations Coordinator to help the growing medical spa continue to provide the best client experience possible. The ideal candidate will be willing and able assist the provider team both in and out of treatment rooms. This is a great opportunity for someone interested in medical aesthetics to begin their career and grow alongside the organization.
 
 
Responsibilities
<ul>
<li>Establish relationships with members and guests to grow and retain a client base</li>
<li>Responding to online inquiries and appointment requests</li>
<li>Gathering necessary demographic information from patients to create and update patient accounts</li>
<li>Using the computer system to generate invoices for patients according to prescribed procedures, while maintaining detailed patient records</li>
<li>Registering patients, completing check in and check out, and providing forms such as medical history and consent to patients for completion</li>
<li>Maintaining HIPAA compliance</li>
<li>Answering telephone calls and online inquiries</li>
<li>Assisting the President and location manager in managing marketing materials, stock, and supplies</li>
<li>Assisting the provider team in room preparation and client procedures as needed</li>
<li>Comfortability quoting and obtaining payment</li>
<li>Driving member retention through outreach via phone and email to current members along with following up with previous patients to ensure patient safety and engagement</li>
<li>Educating patients and potential patients on our services, products, promotions, and events</li>
<li>Attending and participating in both onsite and offsite events</li>
<li>Assisting the Aesthetics Coordinator, Assistant Practice Manager and Owners by completing assigned tasks as needed</li>
<li>Maintaining good housekeeping, including laundry, dusting, sweeping, and stocking as needed</li>
<li>Meeting monthly Practice goals while driving sales and patient satisfaction through personal performance</li>
</ul>
 
Requirements:
Requirements
<ul>
<li>High School Diploma</li>
<li>Ability to use various computer systems such as Microsoft products and point-of-sales systems</li>
<li>Candidates must have a minimum of 2 years customer service experience</li>
<li>Strong communication, high attention to detail, and rapport-building skills</li>
<li>Is a self-starter with drive, passion for aesthetics, and a friendly, outgoing personality</li>
<li>Ability to multi-task and present sound judgement</li>
<li>Strong math, analytical, and follow-up skills</li>
<li>Candidate must be able to work one weekend a month</li>
<li>Experience in medical aesthetics or sales preferred</li>
<li>Self-motivated and self-directed</li>
<li>Ability to focus on accuracy and detail</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to adapt to changing company priorities</li>
</ul>

<h3>Job Description</h3>
Job Description
Job Purpose:
The Health Insurance Program Customer Relations Coordinator performs a variety of functions; such as face-to-face contact with clients, assisting clients with applications and insurance needs, researching premiums for bookkeepers, communicating directly with Health Insurance Program Coordinator to resolve any client issues, and monitoring/delivering faxes appropriately. 
. 
Essential Job Functions including, but not limited to:
<ol>
<li>Satisfies Core Competencies</li>
</ol>
 Accepts responsibility for ensuring that performance meets the standards of the professional, ethical and relevant legislated requirements 
<ol>
<li>Eligibility and Data Management
<ul>
<li>Process add/change forms and churn notices per approval from LAHAP.</li>
<li>Research information based on the Ramsell report ran daily and divided between Health Insurance Program Assistant.</li>
<li>Report any discrepancies to LAHAP when applicable.</li>
</ul>
</li>
<li>Claim Management
<ul>
<li>Research claims using the accounting spreadsheets ensuring non-duplication of payments.</li>
<li>Research claims using Ramsell to ensure client eligibility during date of service. </li>
<li>Match claims and explanation of benefits to verify cost-share amount.</li>
<li>Forward all ineligible claims to data entry for tracking purposes and mailing of denial letters to providers, clients, and/or case manager. </li>
</ul>
</li>
<li>Client Management
<ul>
<li>Open ticket and research inquiry</li>
<li>Forward detailed ticket to HIP Accounting Bookkeeper when premium payments are needed.</li>
<li>Close tickets once the inquiry has been answered or resolved.</li>
</ul>
</li>
</ol>
<ul>
<li>Respond to inquiries received by phone from clients and providers.</li>
</ul>
<ol>
<li>Other Duties
<ul>
<li>Adhere to departmental policies, procedures and objectives</li>
<li>Maintain patient confidentiality and comply with all federal and state health information privacy laws.</li>
<li>Performs related duties as assigned</li>
</ul>
</li>
</ol>
Required Education:
 A high school diploma required; Associate degree in accounting or business preferred or four to six years accounting experience. 
Physical Demands: 
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach</li>
<li>Specific vision abilities required by this job include close vision requirements due to computer work</li>
<li>Light to moderate lifting is required</li>
</ul>
Work Environment: 
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li>
<li>Ability to work in a confined area.</li>
<li>Ability to sit at a computer terminal for an extended period of time.</li>
</ul>
Travel or Special Requirements:
Driving during the workday as well as local or out of state travel may be required to perform job duties.

HIP Customer Relations Coordinator III

<h3>Job Description</h3>
Job Description
Job Purpose:
The Health Insurance Program Customer Relations Coordinator performs a variety of functions; such as face-to-face contact with clients, assisting clients with applications and insurance needs, researching premiums for bookkeepers, communicating directly with Health Insurance Program Coordinator to resolve any client issues, and monitoring/delivering faxes appropriately. 
 . 
Essential Job Functions including, but not limited to:
<ol>
<li>Satisfies Core Competencies</li>
</ol>
 Accepts responsibility for ensuring that performance meets the standards of the professional, ethical and relevant legislated requirements 
<ol>
<li>Eligibility and Data Management
<ul>
<li>Process add/change forms and churn notices per approval from LAHAP.</li>
<li>Research information based on the Ramsell report ran daily and divided between Health Insurance Program Assistant.</li>
<li>Report any discrepancies to LAHAP when applicable.</li>
</ul>
</li>
<li>Claim Management
<ul>
<li>Research claims using the accounting spreadsheets ensuring non-duplication of payments.</li>
<li>Research claims using Ramsell to ensure client eligibility during date of service. </li>
<li>Match claims and explanation of benefits to verify cost-share amount.</li>
<li>Forward all ineligible claims to data entry for tracking purposes and mailing of denial letters to providers, clients, and/or case manager. </li>
</ul>
</li>
<li>Client Management
<ul>
<li>Open ticket and research inquiry</li>
<li>Forward detailed ticket to HIP Accounting Bookkeeper when premium payments are needed.</li>
<li>Close tickets once the inquiry has been answered or resolved.</li>
<li>Respond to inquiries received by phone from clients and providers.</li>
</ul>
</li>
<li>Other Duties
<ul>
<li>Adhere to departmental policies, procedures and objectives</li>
<li>Maintain patient confidentiality and comply with all federal and state health information privacy laws.</li>
<li>Performs related duties as assigned</li>
</ul>
</li>
</ol>
Required Education:
 A high school diploma required; Associate degree in accounting or business preferred or four to six years accounting experience.
PHysical Demands: 
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach</li>
<li>Specific vision abilities required by this job include close vision requirements due to computer work</li>
<li>Light to moderate lifting is required</li>
</ul>
Work Environment: 
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Moderate noise (i.e. business office with computers, phone, and printers, light traffic).</li>
<li>Ability to work in a confined area.</li>
<li>Ability to sit at a computer terminal for an extended period of time.</li>
</ul>
Travel or Special Requirements:
Driving during the workday as well as local or out of state travel may be required to perform job duties.

<h3>Job Description</h3>
Job DescriptionDescription:
To assist the Tenant Relations Manager by working with WINGS residential clients and WINGS staff to ensure that clients have a successful stay with WINGS, that properties are maintained to WINGS standards, and that compliance with laws, regulations and funding requirements is fulfilled.
Key Responsibilities:
· Serve as the primary contact for WINGS IDHS Scattered Site Housing Programs which includes managing move-ins, move-outs and renewals; preparation of related documentation; fee/rent calculation and collection; periodic inspections; rule enforcement; liaison between WINGS and third-party landlords and other related activities. Work with program housing team towards client success assisting in determining continued residency or termination and completion of related processes.
· Work with Facilities Team to establish and enforce WINGS housing policies and to keep them informed of repairs and other needs of the scattered site locations.
· Locate landlords for WINGS leases and provide landlord referrals to clients and report them to Tenant Relations Manager for partnership agreements.
· Maintain variable hours to be able to meet the needs of the clients which may include evenings and weekends along with rotating on-call twice a month with Tenant Relations Manager.
· Participate in coordinating WINGS Clean-a-thon.
· Attend trainings and team meetings as required.
· Conduct monthly inspections for IDHS Scattered Site Housing.
· Report needed repairs and respond to on-site maintenance appointments.
· Perform duties typically performed by the manager in their absence.
Requirements:
· Minimum of 1 year of property or residential management experience.
· High School degree or equivalent required.
· Certification in resident management preferred.
· Bilingual (Spanish) preferred, but not required.
· Commitment to diversity, equity, and inclusion.
· Strong computer skills especially Microsoft Office applications.
· Must be able to effectively manage multiple priorities and tasks which constantly change.
· Must be able to work effectively and independently in a fast-paced environment while maintaining a high level of professionalism, quality, and attention to detail while delivering exceptional customer service.
· Must have excellent interpersonal, organizational, and verbal and written communication skills.
· Must have own reliable transportation, valid driver’s license, good driving record, automobile insurance.
· Strong team player able to successfully interface with varied personalities and temperaments.
· Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and climbing stairs.
 
Full-time Benefits:
<ul>
<li>403b Retirement Plan</li>
<li>403b Employer Match</li>
<li>Dental Insurance</li>
<li>Medical Insurance</li>
<li>Health Savings Account</li>
<li>Paid Time Off</li>
<li>Vision Insurance</li>
<li>EAP</li>
</ul>
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2,527 Customer relations coordinator Jobs