Job Description
Job Description
Complete Dental Arts is seeking an enthusiastic and warm Patient Relations Coordinator who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding customer service levels to join our team. This position will support operations for 2 practice locations (Newnan & Fayetteville). ***NO PHONE CALLS/EMAILS PLEASE*** Salary to commensurate with experience.
This position requires a leader with excellent communication skills, quick learner, problem solving, attention to details, team player, implementing improvement strategies and computer savvy. Prior scheduling, accounting, customer service, or insurance experience is a plus.
Responsibility includes but is not limited to:
- Confirmation of upcoming appointments
- Scheduling appointments
- Insurance verification of upcoming appointments
- Presents treatment plans
- Process billing statements as needed and according to billing schedules
- Accurate and timely review of processing EOB/EOPs to input payments to patient accounts
- Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims
- Responsible for sending accounts to collections and collections process
- Ensure insurance claim aging maintenance at optimal level
- Providing additional assistance or support to the practice operations as needed
- Assist other practice operations as needed
Required Skills/Knowledge:
- Prior Medical or Dental Experience
- Well-organized and analytical with high attention to detail
- Leadership
- Proficient math foundation & skillset
- Ability to multi-task and support admin team members
- Efficient time-management and prioritization skills
- Competent in Word, Excel and PowerPoint
Education:
- Bachelor’s Degree preferred, or equivalent combination of education, training,
and experience
**Benefits:**
- Competitive salary.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off.