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<h3>Job Description</h3>
Job Description
Now Hiring: Customer Service Representative Full-Time | Competitive Pay Starting at $17.00+ (Based on Experience)
Location: 3066 E Washington Ave. Madison, WI 53704
Are you dependable, motivated, and ready to grow your career with a respected company? Join LoanMax Title Loans, one of the nation’s most established and trusted title loan providers.
About the Role:
As a Customer Service Representative, you will be the face of our business — providing fast, friendly, and efficient service to customers. Your role will include:
<ul>
<li>
Assisting new and existing customers with loan inquiries
</li>
<li>
Evaluating vehicles for loan eligibility
</li>
<li>
Managing customer accounts, payments, and account follow-ups
</li>
<li>
Performing data entry and administrative tasks
</li>
<li>
Making courtesy calls to ensure customer satisfaction
</li>
<li>
Maintaining a professional and positive customer experience
</li>
</ul>
What We Offer:
<ul>
<li>
Competitive hourly pay – Starting at $17.00+, based on experience
</li>
<li>
Full-time schedule – Monday to Friday with rotating Saturdays
</li>
<li>
Never work Sundays – Guaranteed day off every week
</li>
<li>
Paid holidays and vacation
</li>
<li>
Comprehensive on-the-job training – No prior finance experience needed
</li>
<li>
Career growth opportunities – We promote from within
</li>
</ul>
Job Requirements:General:
<ul>
<li>
Must be able to work full-time
</li>
<li>
Strong communication and customer service skills
</li>
<li>
Detail-oriented with a positive attitude
</li>
<li>
Team player who thrives in a fast-paced environment
</li>
</ul>
Education:
<ul>
<li>
High School Diploma or GED required
</li>
</ul>
Work Experience:
<ul>
<li>
Prior customer service experience preferred
</li>
<li>
Basic computer proficiency and data entry skills
</li>
</ul>
Personal Traits:
We're looking for individuals who are:
<ul>
<li>
Honest, dependable, and motivated
</li>
<li>
Committed to delivering exceptional service
</li>
<li>
Searching for a long-term career opportunity
</li>
<li>
Professional in appearance and conduct
</li>
</ul>
About LoanMax Title Loans:
Since 1990, LoanMax Title Loans and its affiliated companies have grown to nearly 1,000 locations in over 20 states. Our mission is simple: provide short-term loans through a fast, honest, and hassle-free process — all while delivering best-in-class customer service.
We believe in transparency, integrity, and treating customers with the respect they deserve. Our Customer Service Representatives are the heart of our company — and we’re proud to support their success every step of the way.
Additional Requirements:
<ul>
<li>
Must pass a background screening, including credit and criminal history
</li>
</ul>
Ready to Build Your Future? Apply today and become part of a team that values integrity, growth, and outstanding service.

Customer Service Rep

<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about pets and love connecting with people who feel the same? 
 
At Reynolds Dog Resort McMinnville, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us. 
 
What You'll Do:
<ul>
<li>Say Hello! Cheerfully greet pets and their humans when they arrive at our resort. </li>
<li>Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. </li>
<li>Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly. </li>
<li>Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming</li>
<li>Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed. </li>
<li>Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs</li>
<li>Running Dogs: Escort our furry friends to play areas/kennels/etc. </li>
<li>Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized</li>
<li>Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients. </li>
</ul>
Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you’re the right candidate, we’d love for you to join our team! Benefits for all team members at Reynolds Dog Resort include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $16.50/hr. 
 
Requirements:
Our perfect customer service professional will embody these qualities:
<ul>
<li>Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor</li>
<li>Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!</li>
<li>Customer Service Background: Previous experience in a customer service role preferred, but not required—but a drive to meet and exceed client expectations is paramount</li>
<li>Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed. </li>
<li>Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village</li>
<li>Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift</li>
<li>Dog Lover: Passion for working with animals a must!</li>
</ul>

<h3>Job Description</h3>
Job Description
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
 
Job Responsibilities:
<ul>
<li>Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.</li>
<li>Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.</li>
<li>Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.</li>
<li>Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.</li>
<li>Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. </li>
<li>Follow-up on all Missed Opportunities</li>
<li>Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.</li>
<li>Oversee processing of initial insurance assignments, customer contact/appointment verification.</li>
<li>Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.</li>
<li>Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. </li>
<li>Confirm customer information is accurate and complete for all communication needed.</li>
<li>Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.</li>
<li>Daily audit of all Parts invoices posted in CCC </li>
<li>Ensure Banking Transactions &amp; Deposits are posted and completed accurately by deadline.</li>
<li>Open mail daily and disperse appropriately including invoices and statements.</li>
<li>Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.</li>
<li>Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.</li>
<li>Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.</li>
<li>Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.</li>
</ul>
Key Performance Metrics
<ul>
<li>Customer Service Index Score 95%, Kept Informed, Net Promoter Score </li>
<li>Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.</li>
<li>Ask for the sale and schedule the repair: 75% Closing Ratio.</li>
</ul>
Skills/Qualifications:
<ul>
<li>Collision University Training required in first 6 months of employment.</li>
<li>Basic Computer Skills are necessary to navigate company systems &amp; communicate with customers.</li>
<li>Must be able to multi-task in a high-paced environment with a flexible attitude.</li>
<li>The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. </li>
</ul>
Behavioral Excellence Required:
<ul>
<li>Perform all assigned responsibilities according to the Company Standard Operating Procedures. </li>
<li>Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Responsible for managing internal communications with the customers and all the Toll Solutions processes areas. This includes but not limited to: taking orders, modifying orders, order confirmation, aid managing customer expectations, recording customer complaints, arrange or assist in arranging freight, following up on past due invoices, Provide batch receipts, COA’s and raw material receipts to customers if applicable. 
Requirements:
<ul>
<li> Maintaining a positive, empathetic, and professional attitude toward customers</li>
<li> Responding promptly to customer inquiries.</li>
<li> Communicating with customers through various channels.</li>
<li> Acknowledging and resolving customer complaints.</li>
<li> Processing orders, forms, applications, and requests.</li>
<li> Keeping records of customer interactions, transactions, comments, and complaints.</li>
<li> Communicating and coordinating with colleagues as necessary.</li>
<li> Providing feedback on the efficiency of the customer service process.</li>
<li> Ensure customer satisfaction and provide professional customer support.</li>
</ul>
 
Key Responsibilities and Deliverables
<ul>
<li>Manage internal communication with customers</li>
<li>Coordinate customer needs and requests with all departments</li>
<li>Maintain customer files</li>
<li>Arrange or assist in arranging freight for customer shipments</li>
<li>ISO certification (internal and external audits)</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative Job Summary Provides customer service and resolves issues by offering solutions, explanations and options. General Accountabilities Provides customers' information about products or services, takes or enters orders, cancels accounts, or obtains details of complaints. Ensures full customer satisfaction and maintains a friendly, helpful demeanor. Identifies and prioritizes problems and issues related to service area. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to designated departments for further investigation. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. *The company reserves the right to add or change duties at any time. Job Qualifications Education: High school diploma or equivalent Experience: 1-2 years of related experience Skills Excellent verbal and written communicationService orientationCritical thinkingActive listening

<h3>Job Description</h3>
Job Description
 
OrthoPediatrics Specialty Bracing: 
 
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! 
Our Vision: 
 
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
 
Position Description: 
The Customer Service Representative will possess a pleasant, professional and friendly attitude and develop a rapport with our customers and our internal departments. A successful Customer Service Representative will be detailed oriented, have the ability to multitask, handle customer complaints and meet our standard requirements in ordering our custom bracing products.
Core Responsibilities: 
<ul>
<li>Listen and respond to customer questions regarding bracing products, services and orders.</li>
<li>Become an expert in all our product offerings and services to be able to assist all our customer demands.</li>
<li>Process customer orders taken by phone, fax and email. </li>
<li>Ability to focus on audit information in an order for accurate information: </li>
<li>1) call customers and clarify any errors or missing information.</li>
<li>2) act as the liaison between production technician and customer for clarification.</li>
<li>3) inspect scans, x-rays and casts for clarity.</li>
<li>Update customer demographic information in NetSuite software.</li>
<li>Work closely with Production Leads, Production Supervisor, Quality Engineer and Director of Manufacturing to follow up on any customer complaints.</li>
<li>Communicate with Shipping and Receiving Specialist for any order changes or issues that may arise.</li>
<li>Manage the production workload utilizing production queues for the 4 production lines.</li>
<li>Attend weekly Customer Service huddles.</li>
<li>Attend morning production huddles and report the previous days’ output and revenue.</li>
<li>Invoice the previous day’s shipped products utilizing NetSuite.</li>
<li>Participate, and sometime chair, Lean A3 groups to increase efficiencies in company.</li>
<li>Other duties as assigned.</li>
</ul>
Education/Experience: 
<ul>
<li>Experience working with Microsoft Office applications.</li>
<li>Excellent communication skills written, oral and interpersonal.</li>
<li>Excellent listening and problem-solving skills.</li>
<li>Ability to remain flexible and adaptable to changes in the work, schedules and assignments.</li>
<li>Proficiency with attention to details, research, and record keeping. </li>
<li>2+ years telephone/customer service support experience a plus.</li>
</ul>
 
Benefits Offered for Eligible Employees:
<ul>
<li>Medical Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Long &amp; Short-Term Disability</li>
<li>Life Insurance and AD&amp;D</li>
<li>Retirement Savings Plan</li>
<li>Paid Time Off (PTO) &amp; Holidays</li>
</ul>
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

CUSTOMER SERVICE REP

<h3>Job Description</h3>
Job DescriptionCustomer Service Rep
Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our client, a family-owned leader in luxury appliances, serving builders, designers, and homeowners across the Baltimore/DC Metro area.
Responsibilities
<ul>
<li>Provide outstanding customer service through various channels, including phone, email, and chat</li>
<li>Assist customers with inquiries regarding products and services</li>
<li>Schedule service technicians based on territories, workloads, and client needs</li>
<li>Perform data entry tasks accurately to maintain up-to-date customer records</li>
<li>Collaborate with team members to resolve issues and improve overall client satisfaction.</li>
<li>Communicate proactively with clients on status updates and backordered parts</li>
<li>Coordinate with manufacturers for product exchanges, concessions, or warranty claims</li>
</ul>
Qualifications
<ul>
<li>2+ years of experience in customer service, scheduling, or service coordination (appliance, HVAC, plumbing, electrical, or similar required)</li>
<li>Proficient computer skills, including data entry and Microsoft Office applications</li>
<li>Excellent typing skills with attention to detail for accurate documentation</li>
<li>A positive attitude, strong work ethic, and commitment to delivering high-quality service</li>
</ul>
Additional Information:
<ul>
<li>Location: Jessup, MD (onsite)</li>
<li>Pay: $22.00 - $25.00</li>
<li>Hours: 9:00am - 5:00pm</li>
<li>Schedule: Monday - Friday (Rotating half Saturdays every 2 months)</li>
<li>Type: Direct-Hire / Permanent </li>
</ul>
Qualified candidates should email their resume to <a href="mailto:aj@jasurdagroup.com" target="_blank">aj@jasurdagroup.com</a> for immediate consideration.

<h3>Job Description</h3>
Job Description

Job Title: Customer Care Specialist Department/Division: Customer Service
FLSA Status:Salaried Non-Exempt
Supervisor/Manager &amp; Title: Customer Service Supervisor 
Location: Weatherford, Texas

Summary: 
This position of Customer Care Specialist will be the primary contact for all JAMAK Fabrication customers. The Customer Care Specialist will coordinate customer’s needs with the applicable department.
Specific Responsibilities: 
<ul>
<li>Communicate with customers concerning orders, shipments, invoicing of product or any special request.</li>
<li>Communicate any shipment delays to customers</li>
<li>Initiate customer master change requests for the customer’s computer master file</li>
<li>Send order confirmations to customers when necessary</li>
<li>Make changes to or cancel orders/backorders</li>
<li>Initiate orders for replacement parts and/or for correcting errors</li>
<li>Obtain customer feedback information</li>
<li>Process expedited orders as necessary</li>
<li>“Break down’ job folders, mail invoices, and distribute paperwork as required.
<ul>
<li>Maintain filing system at all times.</li>
<li>Maintain a clean, orderly department.</li>
<li>Other duties as assigned. </li>
</ul>
</li>
</ul>
Minimum Qualifications:
<ul>
<li>Requires a high school diploma or equivalent</li>
<li>Excellent organizational and communication (written and verbal) skills.</li>
<li>Ability to add, subtract, multiply, and divide</li>
<li>Must be a self-motivated, dependable, team oriented person with a positive Can Do attitude who can be effective under pressure.</li>
<li>The ability to present themselves and information in a professional manner.</li>
<li>Excellent interpersonal people skills.</li>
<li>Willingness to provide excellent customer service</li>
<li>Friendly telephone personality. </li>
<li>Ability to be patient, calm and helpful with internal and external customers to resolve issues in a constructive manner.</li>
<li>Working knowledge of Microsoft Word and Excel.</li>
<li>Prior customer service experience although not required is preferred.</li>
<li>Familiarity with AS400 and Windows operating systems. </li>
</ul>
 
EEO

<h3>Job Description</h3>
Job Description
Customer Service Representative

The Lyons National Bank has a Full Time opening for a Customer Service Representative in our Seneca County Branch.
The Customer Service Representative is responsible for performing a variety of duties to support the customer service and sales function of a branch office; responding to inquiries or requests for information. Completes the documentation and performs point-of-sale processing on all types of new accounts, e.g., loans, deposits, etc. This position will also provide direct service to customers of the bank with respect to deposit products, consumer loans, and services; or referrals for Insurance Investments and Non-Traditional Bank Products.
Qualified candidates will possess a high school diploma or equivalent along with a minimum of three (3) years’ related experience preferred. The pay range for this position is $19.00 to $26.00 per hour, depending on experience and qualifications. (Range may be adjusted for applicants with significant experience.)
The Lyons National Bank is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

<h3>Job Description</h3>
Job Description
ABOUT THE ROLE
Do you thrive on solving real-world problems, staying one step ahead, and making things happen—fast? Pella Windows &amp; Doors of Denver is looking for a sharp, solutions-driven Customer Service Representative who’s energized by complexity, chaos (the good kind), and keeping customers happy from start to finish.
This isn’t your average CSR role. You won’t be reading from a script or passing tickets down the line. Instead, you’ll be at the heart of our operation—juggling multiple priorities, thinking on your feet, and bringing clarity to the noise. You’ll become a trusted resource for homeowners and contractors alike, navigating schedules, service needs, and smart solutions with confidence.
If you love a challenge, embrace change, and get a thrill out of solving the puzzle—this is your kind of job.
WHAT YOU’LL DO
<ul>
<li>
Own 50+ daily customer interactions—calls, emails, and face-to-face—focused on service and satisfaction.
</li>
<li>
Troubleshoot customer issues with curiosity and urgency; no two calls are the same.
</li>
<li>
Coordinate and confirm service appointments with both homeowners and field technicians.
</li>
<li>
Update job details in Salesforce and internal systems with speed and precision.
</li>
<li>
Adapt to changing workflows and new technology as we fully implement Salesforce.
</li>
<li>
Partner with service managers and sales teams to navigate customer needs and job timelines.
</li>
<li>
Track open issues and proactively follow up to ensure no detail falls through the cracks.
</li>
</ul>
WHAT YOU BRING
<ul>
<li>
High School Diploma or GED (college coursework a plus).
</li>
<li>
2+ years of experience in customer service required, admin support, or dispatching— Preferred in construction or home services.
</li>
<li>
A proactive mindset: you don't wait to be told what to do—you see a need and take action.
</li>
<li>
Comfortable working with urgency, shifting gears quickly, and managing multiple demands.
</li>
<li>
Fast, accurate data entry and great attention to detail.
</li>
<li>
Confident using Microsoft Excel and Word; Salesforce or other CRM experience preferred.
</li>
<li>
Familiarity with construction, windows, or home improvement industry is a big plus.
</li>
</ul>
WHO YOU ARE
<ul>
<li>
A problem solver – you’re resourceful, calm under pressure, and love a good challenge.
</li>
<li>
A multi-tasker – you can handle competing priorities without losing focus or accuracy.
</li>
<li>
A team player – you work well across departments and pitch in wherever needed.
</li>
<li>
A communicator – you make customers feel heard, respected, and confident in our service.
</li>
</ul>
 
What We Offer:
<ul>
<li>
Benefits start fast – medical, dental, and vision coverage beginning the first of the month after your hire date
</li>
<li>
401(k) with company match to support your financial future
</li>
<li>
Paid time off and sick time available for all employees
</li>
<li>
Paid company-wide winter shutdown in December to recharge and reset
</li>
<li>
Tuition reimbursement to support your continued growth
</li>
<li>
Company wellness benefit to help you stay healthy and balanced
</li>
<li>
Rewards and recognition programs that celebrate your contributions and wins across the company
</li>
</ul>
 
 
EQUAL OPPORTUNITY EMPLOYER Pella Windows &amp; Doors is an Equal Opportunity Employer committed to a diverse and inclusive workplace. We consider all qualified applicants regardless of race, color, religion, sex, gender identity or expression, national origin, age, disability, veteran status, or other protected characteristics.
WHY PELLA Pella isn’t just a window and door company—we’re part of a nationally respected brand known for innovation, craftsmanship, and integrity. Recognized among the Top Companies in Denver to work for in 2024 and 2025, Pella has built its reputation by investing in people, delivering unmatched products, and creating a culture where employees thrive. Top Workplaces 2025: The 150 winners – The Denver Post
Locally owned and operated in Denver, our team combines big-brand strength with small-team connection. You’ll work in an environment where your voice matters, your ideas are welcomed, and your growth is a priority. We solve problems together, celebrate wins together, and take pride in the work we do—every single day. If you want to be part of a company where you can make a real impact and build something meaningful, you’ll find it at Pella.

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