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<h3>Job Description</h3>
Job Description
Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.
What You'll Do
<ul>
<li>Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance</li>
<li>Plan &amp; Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences</li>
<li>Build Client Relationships- Provide personalized service before, during, and after their travels</li>
<li>Stay Informed -Keep up with travel trends, promotions, and destination insights to offer the best recommendations</li>
<li>Solve Problems Quickly -Handle booking issues or travel challenges with proactive solutions</li>
</ul>
What You Bring
<ul>
<li>
Strong customer service and communication skills
</li>
<li>
A passion for travel and helping others explore the world
</li>
<li>
Excellent organization and attention to detail
</li>
<li>
Ability to work independently in a remote setting
</li>
<li>
Basic computer proficiency and reliable internet access
</li>
<li>
Must be 18+ with a smartphone or computer
</li>
<li>
Previous customer service or sales experience is a plus, but not required
</li>
</ul>
What We Offer
<ul>
<li>
 Full training and ongoing support, no prior experience required
</li>
<li>
 Flexible scheduling, part-time or full-time remote work
</li>
<li>
 Exclusive travel discounts and perks
</li>
<li>
 Supportive, collaborative remote team environment
</li>
<li>
Unlimited earning potential
</li>
<li></li>
</ul>

Customer Service / Travel Specialist ️

<h3>Job Description</h3>
Job Description
Job Description:
Job Title: WFH Customer Service Specialist
Organization: MetrixIT Solutions
Job Responsibilities:
<ul>
<li>Provide exceptional customer service to clients through phone, email, and chat support</li>
<li>Manage and resolve customer complaints in a timely and professional manner</li>
<li>Handle customer inquiries and provide accurate information about products and services</li>
<li> orders, returns, and refunds efficiently</li>
<li>Collaborate with other team members to ensure customer satisfaction</li>
<li>Maintain detailed records of customer interactions and transactions</li>
</ul>
Essential Qualifications:
<ul>
<li>Strong communication skills, both written and verbal</li>
<li>Excellent problem-solving abilities</li>
<li>Ability to multi-task and prioritize in a fast-paced environment</li>
<li>Attention to detail and accuracy</li>
</ul>
Desired Experience:
<ul>
<li>Minimum 1 year of experience in customer service</li>
<li>Experience working in a remote or work-from-home setting</li>
</ul>
Salary &amp; Benefits:
<ul>
<li>Minimum Salary: $45,000/year</li>
<li>Maximum Salary: $120,000/year</li>
<li>100% Satisfaction Guarantee</li>
<li>Opportunity for growth and advancement within the company</li>
<li>Flexible work schedule</li>
</ul>

WFH Customer Service Specialist

<h3>Job Description</h3>
Job Description
MISSION: The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will require you to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. He/she should align with HealthMark Group's core values, culture, and overall CRAFT of the company. 
REQUIREMENTS: This role requires good written, verbal, and interpersonal communication skills to build successful working relationships with requestors, clients, and co-workers. This position requires a person to be detail-oriented and be able to resolve customer issues in a timely manner. Excellent follow-up skills and time management are essential. This role is a remote position so the candidate must have reliable internet and a quiet background setting. 
***Key Points: Requestor Support: Ensure HealthMark is providing excellent customer service by being client-focused 
 Supporting BUMC
Daily Roles and Responsibilities:
<ul>
<li>Must meet daily goal of 85 calls per day, averaging 11 calls per hour. Assist clients, patients, and requestors with the status of requests for medical records via phone call.</li>
</ul>
<ul>
<li>Ensure notes are accurate and detailed. All actions require a note in Med-Release.</li>
<li>Provide excellent customer service promptly with accurate and concise information.</li>
<li>Build strong value-based relationships with customers - a passion for customer interaction is a must!</li>
<li>Ensuring customer satisfaction is a primary goal.</li>
<li>Resend, or cancel invoices.</li>
<li>Reprocess orders for missing information.</li>
<li>Obtain missing information for non-compliant requests from patients and requestors.</li>
<li>Data entry and other duties as assigned.</li>
<li>Fax and email records securely to requestors.</li>
<li>Work with other departments to ensure requests are sent promptly.</li>
</ul>
Qualifications:
<ul>
<li>Excellent communication skills, strong analytical and problem-solving skills</li>
<li>Ability to multi-task, prioritize duties, and have strong time management skills</li>
<li>Proficient computer skills with software applications such as Microsoft Office</li>
<li>Maintain a positive, empathetic, and professional attitude toward customers always</li>
<li>High school diploma or GED required</li>
</ul>
Preferred Skills/Not Required:
<ul>
<li>Previous Medical Records Experience – Knowledge of HIPAA preferred but not required</li>
<li>1+ year of Customer Service/ Call Center experience- Preferred</li>
</ul>
Qualities that the candidate for this position should include:
<ul>
<li>Fast learner- Quick Learner</li>
<li>Self-motivated and able to work independently.</li>
<li>Ability to adapt to change/ flexibility a must</li>
<li>Candidate must maintain a high level of business integrity and diligence</li>
<li>Passionate about people and being able to show patient empathy is a must</li>
<li>Positive attitude</li>
<li>Someone who strives to do more</li>
</ul>
 
<ul>
<li>Monday to Friday</li>
</ul>
Job Type: Full-time
Pay: $15-18 per hour DOE
Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Customer Service Specialist - ROI

<h3>Job Description</h3>
Job Description
Overview
We are seeking a motivated and persuasive Sales Support Specialist to join our remote team. This is a commission-only opportunity with unlimited earning potential, ideal for individuals who excel at building rapport, communicating solutions, and driving results over the phone. If you thrive in a fast-paced sales environment and want the flexibility to work from anywhere, we’d love to hear from you.
Responsibilities
<ul>
<li>
Conduct outbound and receive inbound calls to engage with potential and existing customers
</li>
<li>
Provide information about products, services, or licensing options tailored to customer needs
</li>
<li>
Follow up with leads and prospects to guide them through the sales process
</li>
<li>
Accurately record customer interactions and updates in the CRM system
</li>
<li>
Collaborate with internal teams to address customer questions and support sales success
</li>
<li>
Consistently deliver a positive, helpful, and professional impression
</li>
</ul>
Qualifications
<ul>
<li>
Previous experience in sales, call center, or phone-based support preferred
</li>
<li>
Excellent verbal communication and active listening skills
</li>
<li>
Comfortable using CRM systems and Google Workspace
</li>
<li>
Reliable internet connection and quiet, distraction-free home office
</li>
<li>
Self-motivated, goal-oriented, and customer-focused
</li>
</ul>
Benefits
<ul>
<li>
100% remote — work from anywhere
</li>
<li>
Commission-based compensation with no earning cap
</li>
<li>
Flexible schedule to fit your lifestyle
</li>
<li>
Comprehensive sales training and ongoing support
</li>
</ul>

Sales Support Specialist

<h3>Job Description</h3>
Job Description
Overview
We are looking for a friendly, detail-oriented Client Support Specialist to join our remote team. In this role, you’ll help clients by providing support across phone, email, and chat channels. Your focus will be on creating a smooth, positive experience and ensuring all client needs are met efficiently.
Responsibilities
<ul>
<li>
Handle client inquiries via phone, email, and chat with professionalism and care
</li>
<li>
Assist clients with service-related questions, forms, and processes
</li>
<li>
Update client records accurately in the CRM system
</li>
<li>
Work with internal teams to resolve complex or escalated issues
</li>
<li>
Ensure timely follow-ups and provide status updates to clients
</li>
<li>
Maintain a courteous and solution-focused approach in every interaction
</li>
</ul>
Qualifications
<ul>
<li>
Prior client support or customer service experience preferred but not required
</li>
<li>
Strong communication and interpersonal skills
</li>
<li>
Proficient in Google Workspace, CRM systems, and Adobe PDF tools
</li>
<li>
Tech-savvy and quick to learn new systems
</li>
<li>
Detail-oriented, organized, and dependable
</li>
<li>
Reliable internet connection and quiet remote work setup
</li>
</ul>
Top Attributes
<ul>
<li>
Empathetic and customer-focused
</li>
<li>
Strong attention to detail
</li>
<li>
Comfortable with technology and multitasking
</li>
</ul>
Benefits
<ul>
<li>
$24 per hour pay rate
</li>
<li>
Full health insurance for full-time employees
</li>
<li>
Company-provided equipment for remote work
</li>
<li>
Supportive team environment and training provided
</li>
</ul>
Company DescriptionWe are a growing company looking to hire motivated individuals! 
<h3>Company Description</h3>
We are a growing company looking to hire motivated individuals!

Client Support Specialist

<h3>Job Description</h3>
Job DescriptionDescriptionWe are currently seeking an IT Support Specialist to join our team.&nbsp; This position will serve the company’s broad range of IT needs, including ticketing system management, new user setup, fielding service desk calls, and other technical responsibilities.&nbsp; An IT Support Specialist’s primary duty is to assist internal TT employees. The IT Support Specialist will track all instances of support by creating IT tickets using ticket-tracking software. They will update the status of each ticket as they successfully assist each user with their issues. Their assistance may be in person, over the phone, or on video chat applications. Good customer service skills are essential for IT Support staff. What Will You Be Involved With?
<ul>
<li>Provide technical software support issues for internal customers, submitted via phone, email and instant messaging, and resolve technical software tier one support issues as-needed</li>
<li>End-user hardware/software (Mac, Windows, Linux) support, including configuration and troubleshooting of laptops and mobile devices</li>
<li>New user setup of hardware, software, operating systems, account management and setting up corporate and test environments</li>
<li>End-user hardware/software support including troubleshooting and configuration of mobile devices</li>
<li>Active Directory and Google Workspace (aka GSuite) administration</li>
<li>Virtualization (VMWare, Nutanix, Microsoft)</li>
<li>Asset management of inventory and all IT related equipment</li>
<li>Onboarding and offboarding users</li>
<li>Ticketing system management</li>
<li>Create and maintain documentation for supported systems; documents will be for a variety of audiences including end users</li>
<li>Work closely and collaboratively with Global team to facilitate operational coverage</li>
<li>Completes all daily tasks and projects as requested, on-time, and with attention to detail and quality&nbsp;</li>
<li>The ability to lift items up to 30 pounds (Required in the handling of PC and Server hardware)</li>
</ul>
 What Will You Bring to the Table?
<ul>
<li>Must be fluent in English, both spoken and written</li>
<li>Minimum three years experience working with and troubleshooting PCs, Windows Laptops, Macbooks, Linux and Mobile devices</li>
<li>Experience installing and troubleshooting issues with hardware and software including, Google Workspace, Microsoft (Windows, Office, and Server), Mac OS and Linux.</li>
<li>Knowledge of office hardware, monitors, and common cables (HDMI, Display, Lightning Cables, USB-C, etc.)</li>
<li>Familiar with a scripting language (e.g., Python, Powershell, etc.) both for automation and maintenance preferred</li>
<li>Intermediate experience with Microsoft Active Directory and Google Workspace (fka GSuite) account management/administration</li>
<li>Fluency with network concepts such as IP addressing and DHCP</li>
<li>Well-spoken and ability to efficiently communicate with employees across all offices and departments</li>
<li>Ability to listen, understand, assess, and assist with any customer issues, asking questions as needed and giving detailed directions in response&nbsp;</li>
<li>Ability to work outside of local business hours on an as-needed basis</li>
</ul>
 What We Bring to the Table
<ul>
<li>Competitive benefits, including medical, dental, vision, FSA, HSA, 401(k) and pre-tax transit/parking</li>
<li>Flexible work schedules – with some remote work</li>
<li>22 PTO (paid time off) days per year with the ability to roll over days into the following year, one day per year available for volunteering, 2 Training days per year to allow uninterrupted professional development, 1 additional PTO day added during a milestone year, robust paid holiday schedule with early dismissal, generous parental leave (for all genders and staff, including adoptive parents), and backup child and pet care as well as tutoring services</li>
<li>The company provided top-of-the-line tech resources and a tech accessories budget for monitors, headphones, keyboards, office equipment.</li>
<li>Milestone anniversary bonuses</li>
<li>&nbsp;Stipend and subsidy contributions toward personally-owned cell phones and laptops, gym memberships, and health/wellness initiatives (including discounted healthcare premiums and healthy meal delivery programs)&nbsp;</li>
</ul>
 Trading Technologies is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company’s award-winning TT® platform connects to the world’s major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, and infrastructure services to the world’s leading sell-side institutions, buy-side firms, and exchanges. The company’s blue-chip client base includes Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers, and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT’s technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies’ global client base through the TT ecosystem. Trading Technologies (TT) is an equal-opportunity employer. Equal employment has been, and continues to be, a required practice at the Company. Trading Technologies’ practice of equal employment opportunity is to recruit, hire, train, promote, and base all employment decisions on ability rather than race, color, religion, national origin, sex/gender orientation, age, disability, sexual orientation, genetic information or any other protected status. Additionally, TT participates in the E-Verify Program for US offices.

IT Support Specialist

<h3>Job Description</h3>
Job Description
Position Overview:
Docketly is an appearance counsel provider, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up, and be able to pick up multiple job duties quickly, and efficiently. We are looking for critical thinkers who are self-starters and are natural born leaders! 
Key Responsibilities:
<ul>
<li>Learn how we deliver scripted dialogue to schedule attorneys for hearings </li>
<li>Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist</li>
<li>Ability to meet or exceed specific set goals and metrics</li>
<li>Daily stand-up meetings with the team</li>
</ul>
Qualifications:
<ul>
<li>A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills</li>
<li>Technical savviness</li>
<li>Strong analytic capability - the ability to transform data into insight</li>
<li>Ability to function in a fast-paced and innovative environment</li>
<li>Ability to read, write and speak English</li>
</ul>
Being a Docketly employee means:
<ul>
<li>Comprehensive Medical, Dental Vision Coverage </li>
<li>401K plan with company matching</li>
<li>Transit benefits</li>
<li>Excellent growth opportunities</li>
<li>Starting Pay: $15.00 to 17.00 per hour </li>
</ul>
People who should apply for our Docketly Support Specialist (Sales):
<ul>
<li>Eager to grow with a scaling business</li>
<li>Comfortable in a fast-paced environment</li>
<li>Confident on the phone</li>
<li>Learn to solve problems before they exist</li>
<li>Comfort with high volume workload; not being afraid to "roll up your sleeves"</li>
<li>Leverage strategic thinking, influencing and coaching skills.</li>
</ul>

Outbound Customer Service Representative (Remote)

<h3>Job Description</h3>
 
CUSTOMER SERVICE TECHNICAL SUPPORT SPECIALIST ROLE 
 
Welcome to AGILOX North America Inc, a hub for technology lovers and creative minds! Our commitment to innovation is in every facet of our company. We proudly combine our globally patented software, the groundbreaking "X-SWARM Technology," with the advanced mechanical systems of our Autonomous Mobile Robots (AMRs). 
Currently, we are looking for a Customer Service Technical Support Specialist—an exciting role for anyone passionate about cutting-edge technology in AMRs. If this piques your interest, we invite you to join our AMAZING TEAM and help shape the future of robotics!
 
ROLE TITLE: Customer Service Technical Support Specialist
 
ABOUT THIS ROLE:
The Customer Service Technical Support Specialist plays a crucial role in helping customers resolve technical issues, offering product advice, and maintaining high levels of customer satisfaction. This position demands strong communication abilities, a solid understanding of technical concepts, and the capacity to address problems effectively.
 
REPORTS TO: Customer Service Manager
 Candidates must reside in Metro Atlanta area to be considered
 
KEY RESPONSABILITIES:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Address customer inquiries through phone, email, chat, or ticketing platforms.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and resolve hardware, software, or product-related issues.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide clear, step-by-step guidance to users in a non-technical way.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Refer complex issues to advanced technical support or engineering teams as needed.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Record all interactions and solutions in the CRM or ticketing system.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer Service Technician Specialist also provide assistance and training for end-user support questions specific to AGILOX Applications
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Share insights with product or engineering teams regarding frequent customer concerns.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Inform customers about product features, updates, and best practices.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Uphold professionalism and empathy in all customer interactions.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct follow-ups to confirm customer satisfaction with issue resolution.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow up with customers to ensure issues are resolved to their satisfaction.
 
EDUCATION &amp; EXPERIENCE: 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2+ years of experience in Customer Service Technical role.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;(Preferred) Associate’s or bachelor’s degree in IT, Computer Science, or related field. 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid understanding of operating systems (Windows, macOS, Linux)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic to advanced understanding of operating systems (Windows, macOS, Linux)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with hardware (printers, routers, desktops, laptops, etc.)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in troubleshooting software and network issues
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with help desk software (e.g., Zendesk, Freshdesk, ServiceNow)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of remote access tools (e.g., TeamViewer, Any Desk)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Basic understanding of networking (IP, DNS, VPN, firewalls)
 
CERTIFICATIONS:(Optional)
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;CompTIA A+
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;HDI Customer Service Representative
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ITIL Foundation
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Microsoft Certified: Modern Desktop Administrator Associate
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cisco Certified Support Technician (CCST)
 
PROFESSIONAL QUALITIES
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Time management and multitasking ability
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Team player with a positive attitude
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated and able to work independently
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to learn and adapt to new technologies
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to stay calm under pressure
 
BENEFITS:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Opportunity for growth and career advancement
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborative and supportive team environment
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exposure to a wide range of sales and marketing activities
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Medical-No waiting period (sponsored 100% for employees, 80% for dependents).
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Health Bonus: Choice between HSA contribution total of 3k annually, or
· 3k Health bonus paid semi-annually, as accrued (January/July).
·&nbsp;Dental-No waiting period
·&nbsp;Vision-No waiting period
· SIMPLE IRA plan (AGILOX North America matches up to 3%).
· Life insurance 
· Long- and short-term disability
· 16 days of PTO 
· 7 paid Holidays

3,165 Remote Customer Support Specialist Jobs