<h3>Job Description</h3>
Job Description
Job Description:
Job Title: WFH Customer Service Specialist
Organization: MetrixIT Solutions
Job Responsibilities:
<ul>
<li>Provide exceptional customer service to clients through phone, email, and chat support</li>
<li>Manage and resolve customer complaints in a timely and professional manner</li>
<li>Handle customer inquiries and provide accurate information about products and services</li>
<li> orders, returns, and refunds efficiently</li>
<li>Collaborate with other team members to ensure customer satisfaction</li>
<li>Maintain detailed records of customer interactions and transactions</li>
</ul>
Essential Qualifications:
<ul>
<li>Strong communication skills, both written and verbal</li>
<li>Excellent problem-solving abilities</li>
<li>Ability to multi-task and prioritize in a fast-paced environment</li>
<li>Attention to detail and accuracy</li>
</ul>
Desired Experience:
<ul>
<li>Minimum 1 year of experience in customer service</li>
<li>Experience working in a remote or work-from-home setting</li>
</ul>
Salary &amp; Benefits:
<ul>
<li>Minimum Salary: $45,000/year</li>
<li>Maximum Salary: $120,000/year</li>
<li>100% Satisfaction Guarantee</li>
<li>Opportunity for growth and advancement within the company</li>
<li>Flexible work schedule</li>
</ul>