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<h3>Job Description</h3>
Job Description
 
Job Summary:
The Customer Service Agent will be responsible for maintaining client satisfaction and coordinating with security guards to ensure customers’ needs and requirements are being met daily.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
<ul>
<li>Interacts with customers via telephone, cell phone, e-mail, or in person to provide support and information on our security service offerings.</li>
<li>Coordinates with customers to establish a clear understanding of needs and service requirements.</li>
<li>Checks in with clients to get their feedback on security personnel performance.</li>
<li>Fields customer questions and complaints and when the issue needs additional management support, shares questions and/or complaints with that appropriate manager.</li>
<li>Ensures that appropriate actions are taken to resolve customers’ problems or concerns.</li>
<li>Gathers and collects data to determine other service offerings that could benefit our clients.</li>
<li>Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.</li>
<li>Will make sure security guards are aware of client specific nuances as it relates to job site mandates.</li>
<li>Assist with the investigation of customer complaints regarding guard dissatisfaction.</li>
<li>Making sure responses to incidences by security guards are handled in a timely manner.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Required Skills/Abilities:
To perform this job successfully, an individual must be able to demonstrate the following competencies:
<ul>
<li>Excellent communication skills including active listening.</li>
<li>Service-oriented and able to resolve customer grievances.</li>
<li>Quick follow up skills and de-escalation skills.</li>
<li>Strong customer service skills.</li>
<li>Understanding of security guard requirements.</li>
<li>Strong Office Word, Excel, Outlook, and Publisher skills set.</li>
</ul>
Education and Experience:
<ul>
<li>Minimum High School diploma or GED equivalence.</li>
<li>Minimum of 3 years of successful customer service experience.</li>
<li>Experience in the Security Industry.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Must have a valid California Driver’s license.</li>
</ul>
Physical Requirements:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 
<ul>
<li>Must be able to lift up to 30 pounds at times.</li>
<li>Must be able to stand and be mobile for long periods of time.</li>
<li>Must be able to sit and be idle for long periods of time.</li>
<li>Must be able to handle pressure and stress related to the job.</li>
</ul>
Triumph Protection Group: Key Attributes:
<ul>
<li>Communicates respectfully to all team members, vendors, and clients.</li>
<li>Models a positive attitude.</li>
<li>Actively listens to others and supports the team environment.</li>
<li>Asks questions and learns from mistakes.</li>
<li>Executes tasks with minimal errors in a timely and efficient manner.</li>
<li>Attendance is consistent and meets or exceeds company standards.</li>
</ul>
EEO Statement
Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 
 Temporary Employment: Day Shift Swing Shift

Customer Service Agent

<h3>Job Description</h3>
Job Description
Join the Kevin Kirwan Agency as a passionate and committed Customer Service Representative. We're looking for someone with outstanding communication abilities and a deep dedication to client satisfaction. In this role, you'll support customers by addressing inquiries, resolving concerns, and delivering a consistently positive experience through professional phone interactions.
 
 
 Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Health Insurance
Dental Insurance
Vision Insurance
 Responsibilities 
<ul>
<li> Process customer policy change requests.</li>
<li> Verify phone numbers, addresses and email addresses with each customer contact and update customer information.</li>
<li> Answer incoming phone calls.</li>
<li> Schedule appointments for the agency owner if need be.</li>
<li> Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.</li>
</ul>
 
 Requirements 
<ul>
<li>Must Obtain Property/Casualty License</li>
<li> Possess an upbeat, positive and enthusiastic attitude.</li>
<li> Proficiency to multi-task, follow-thru and follow-up.</li>
<li> Great customer service skills.</li>
<li> Driven and goal-oriented individual.</li>
<li> Ability to tactfully handle stressful and difficult situations.</li>
<li> Performing outbound calls and emails</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
Insight Global is seeking a personable and proactive Member Concierge to join their clients' newest storefront in the Chestnut Hill, MA area. This role is perfect for someone who thrives in customer-facing environments, enjoys solving problems on the fly, and wants to be part of a fast-growing mobility brand. You’ll be the go-to resource for walk-in visitors and scheduled vehicle handoffs, ensuring every member has a smooth and positive experience.
What You’ll Do:
<ul>
<li>Greet and assist walk-in visitors, guiding them through company offerings and helping them understand how the service works.</li>
<li>Ensure vehicles are clean, fueled, and ready for pickup or return. Perform quick inspections and prep as needed.</li>
<li>Help members with everything from placing orders to resolving issues—always with a focus on creating a seamless experience.</li>
<li>Work closely with the operations team to manage inventory, appointment scheduling, and vehicle readiness.</li>
<li>Navigate internal systems to update member accounts, track vehicle status, and communicate effectively with other teams.</li>
<li>Relay customer feedback and common questions to internal teams to help improve service and product offerings.</li>
<li>As part of a small team, you’ll take on additional tasks to support the store’s success.</li>
</ul>
Required Skills and Experience:
<ul>
<li>1–2 years of experience in customer service, retail, or hospitality—bonus points for fast-paced environments.</li>
<li>Strong communication skills and a friendly, approachable demeanor.</li>
<li>Problem-solving mindset with the ability to think quickly and stay calm under pressure.</li>
<li>Comfort with technology and willingness to learn new systems.</li>
<li>Detail-oriented and organized, especially when it comes to vehicle inspections and member requests.</li>
<li>Flexible availability, including evenings, weekends, and holidays.</li>
<li>Team player attitude with a willingness to jump in and help wherever needed.</li>
</ul>

Customer Service Specialist

<h3>Job Description</h3>
Job DescriptionSUMMARY OF FUNCTIONS:
The Customer Service Representative will interact with all customers daily to achieve service goals including order processing, complaint resolution, problem solving, preparing internal and external correspondence, and maintaining communication between departments and plants. Responsibilities include answering phones, emails, department chats, and fulfilling all customer needs to ensure satisfaction. The representative attracts potential customers by providing product information, pricing, placing orders, coordinating delivery and distribution services, and responding to inquiries. Duties also include processing orders, preparing data uploads, verifying purchase orders, responding to internal and external correspondence, and maintaining accurate documentation.
DUTIES:
Some of the duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.
List • Processing orders and maintaining customer accounts while sharing information with other departments. • Resolving product or service problems by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution and proper credits. • Maintaining distributor orders by adding, adjusting, recreating, and coordinating necessary changes. • Preparing product, data, or solutions for processing and documentation, including reporting to DSD Department, Transportation, Scheduling, Warehouse, or Sales Department when necessary. • Contributing to team effort by cross-checking daily workload and assisting as needed. • Answering incoming calls as needed. • Tracking pending tasks and managing customer information received via email (internal/external communication). • Identifying and assessing customers' needs to process requests accurately and achieve satisfaction. • Building sustainable relationships of trust through open and interactive communication (internally and externally). • Providing accurate, valid, and complete information using current systems and tools to cross-check work and avoid errors. • Handling, processing, and documenting complaints, and providing appropriate solutions and alternatives within time limits, with follow-up to ensure resolution. • Keeping records of customer interactions, details, names, types of changes, memos, and references in file documents. • Following communication procedures, guidelines, and policies to avoid errors or customer dissatisfaction. • Using company phones to reach out to customers, internal staff, or account reps for urgent matters and problem solving. • Greeting customers warmly and identifying problems or reasons for calling to close sales or resolve issues. • Assisting with placement of orders, cancellations, or special instructions, including looping in other departments or checking inventory to finalize sales. • Forwarding important information to other departments, such as requests for invoices, images of payments, BOLs, proof of delivery, etc. • Creating manual orders for cash customers (if they are unable to place them via email) specifically for Tuesday or Thursday pick-up. • Acting as the company gatekeeper for internal and external matters, especially urgent orders or issues requiring immediate attention. • Suggesting solutions or being flexible in switching tasks when needed to expedite processes. • Handling product recalls or returns and documenting proper credits to customers or distributors. • Attempting to persuade customers to reconsider cancellations, accept overages, or offer discounts to avoid financial loss. • Informing customers of deals and promotions when short-dated products or free samples are available. • Working with the Accounting Department to ensure proper customer service and centralized communication regarding payment questions, shortages, late deliveries, short payments, revised POs, or cash payments to be collected. • Opening or closing records in writing and passing on information to supervisors to follow up or close incomplete tasks. • Compiling and running reports for various customers’ order and purchase history. • Demonstrating a growth mindset and taking initiative to drive continuous improvement and personal development.
EDUCATION / EXPERIENCE:
• High School Diploma or GED required with a minimum of two (2) years of stable work history. • Two (2) years of experience in the food industry. • Knowledge of commonly used concepts, practices, and procedures for working with the public. • Ability to follow instructions and pre-established guidelines to perform job functions. • Positive attitude and passion for helping others. • Ability to multitask, prioritize, and manage time effectively. • Team player who works well with others to support team goals and deliver excellent service. • Attention to detail and collaborative mindset required; independent judgment not typically exercised. • Bilingual English/Spanish required. • Basic proficiency in Excel, PowerPoint, and Word.
ORGANIZATIONAL RELATIONSHIPS:
• Position reports to immediate supervisor under the supervision of the Sales Department. • Full-time, on-site position based in Mira Loma, CA.
PHYSICAL REQUIREMENTS:
(All requirements are subject to possible modification to reasonably accommodate individuals with a disability.) • Must be able to lift and carry up to 25 pounds.
 Monday-Friday 8:00am-5:00pm

<h3>Job Description</h3>
Job Description
Benefits
<ul>
<li>11 Paid Holidays</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Disability insurance</li>
<li>Employee assistance program</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid sick time</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>
Job type
<ul>
<li>Seasonal with the opportunity for Full-Time.</li>
</ul>
Location
<ul>
<li>This is an in-office opportunity located at 1025 Bypass Rd, Winchester, KY 40391.</li>
</ul>
Number of openings for this position
<ul>
<li>Ongoing need to fill this role.</li>
</ul>
Schedule
Monday to Friday.About the Role:
The Customer Service Representative (CSR) is the primary point of contact for Medicare and Medicaid beneficiaries seeking assistance with their healthcare benefits. Based in our Winchester, Kentucky call center, this role requires a compassionate, knowledgeable role in developing and empowering our Customer Service Representatives (CSRs) to deliver exceptional support to Medicare and Medicaid beneficiaries. This role is responsible for designing, delivering and evaluating comprehensive training programs focused on CMS regulations, healthcare benefit knowledge, customer service best practices and effective call handling techniques. The Trainer will ensure all CSRs are equipped with the knowledge and skills necessary to provide accurate empathetic, and compliant assistance to CMS recipients.
What We’re Looking For:
<ul>
<li>Excellent communication skills and a solution-oriented mindset.</li>
<li>Ability to multi-task</li>
<li>Customer Service experience and focus</li>
</ul>
Key Responsibilities:
<ul>
<li>Handling incoming and outgoing calls with patience, tact, and</li>
<li>Enter information into computer database as required, while following instructions and conducting a scripted</li>
<li>Attend meetings and trainings to maintain current client information on regulations, policies, and procedures.</li>
<li>Escalates calls to supervisor when necessary and</li>
<li>Adheres to client-specific policies including, but not limited to, confidentiality and privacy.</li>
<li>Tracks call-related information for auditing and reporting purposes</li>
<li>Provides feedback on call issues related to downtime and/or training issues</li>
<li>Contribute positively to a work environment that is flexible, adaptable, and team based</li>
<li>Provide, receive, and seek feedback in a positive manner to encourage team building</li>
<li>Participate in the development and attainment of team and operational goals</li>
<li>Be respectful and courteous while working in a fast-paced work environment</li>
<li>Maintain a positive attitude about workloads and expectations</li>
<li>Prioritize workloads to ensure timeliness and quality standards are</li>
</ul>
Requirements:
<ul>
<li>High School diploma or GED required</li>
<li>3-months or more experience in a call center or customer service environment preferred.</li>
<li>Previous experience with computers, phone systems, and headsets preferred.</li>
<li>Successfully pass pre-employment (post offer) background check.</li>
</ul>
Physical Demands and Working Conditions
<ul>
<li>Primarily, Sedentary work in a call center office environment.</li>
<li>Requires the ability to operate a computer and other office equipment.</li>
</ul>
Why Join Us?
<ul>
<li>Competitive salary and benefits package.</li>
<li>Supportive work culture with career growth potential.</li>
<li>A chance to make a difference.</li>
</ul>
Working Conditions Work may require frequent weekend and evening work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, physical presence in the workplace is essential. The employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handles, or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Disclaimer
This job description reflects management’s assignment if essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an ”at will “relationship.
Vitalizing Business Solutions, Inc. and Coast Professional, Inc. are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, protected veteran status, genetic information nor any other categories protected by applicable law.

<h3>Job Description</h3>
Job Description
We are seeking a Cashier Customer Service and Stocker to become an integral part of our team!
This position is part-time, evenings and weekends, 20-30 hours per week. Also, must be available Tuesday Mornings, 9am-Noon to receive deliveries. Starting wage is $17 per hour. Overtime rate paid for holidays worked; paid time off after one year of employment.
Responsibilities:
<ul>
<li>Assist customers as needed</li>
<li>Monitor shelf inventory to ensure products are stocked</li>
<li>Check out customers using electronic POS system</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in sales, customer service, or other related fields</li>
<li>Excellent verbal communication skills</li>
<li>Past retail experience is preferred</li>
</ul>

Cashier Customer Service

<h3>Job Description</h3>
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 
 
 Property &amp; Casualty License is necessaryApply for the position today by completing the form and completing the assessment.
 Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Paid Holidays
 Responsibilities 
<ul>
<li>Educate clients on insurance coverage options and assist them in making informed decision. </li>
<li>Develop relationships with referral partners</li>
<li>Provide exceptional customer service by responding promptly to client requests. </li>
<li>Following up with customers timely. </li>
<li>Resolving client issues using our resources</li>
<li>Ability to establish trust and rapport with clients over the phone</li>
</ul>
 
 Requirements 
<ul>
<li>Possess an upbeat, positive and enthusiastic attitude.</li>
<li>Proficiency to multi-task, follow-thru and follow-up.</li>
<li>Great Customer Service Skills.</li>
<li>Passion for assisting customers. </li>
<li>Driven and goal-oriented individual.</li>
<li>Ability to tactfully handle stressful and difficult situations.</li>
<li>Resilient attitude in fast-paced call environment</li>
<li>Proven work ethic with a high level of integrity</li>
<li>Ability to quickly learn product knowledge to problem solve, cross-sell and upsell during each client call.</li>
<li>Property &amp; Casualty License required,.</li>
</ul>

<h3>Job Description</h3>
Job Description
✈️ Tired of being broke? Come sell vacations instead!
We’re hiring Customer Service &amp; Sales Reps who can talk, laugh, and close deals!
Base Pay: $350/week + commission
Schedule: Monday–Friday, 10–6 alternating Saturdays 11-3
Vibe: Fun, professional, and exciting environment. We’re selling vacations, not funeral plots
Opportunity: Make way more than your base if you’ve got hustle and opportunities to grow
If you’re friendly, motivated, and like the idea of selling vacations while maybe planning your own, we want you.
Apply today—your wallet will thank you.
 Call Rachel at 816-977-9465

<h3>Job Description</h3>
Job Description
Small Great Company in South Windsor, CT Seeks the following:
Experienced Part-Time / Full-Time Customer Service / Office Support Representative to join our team!
Responsibilities:
- Process Incoming Sales Calls and Supportive Clerical Protocols
- Maintain Customer Database Lists for Marketing Calls / Follow-up Calls
- Conduct Outreach Marketing Calls to Existing and Prospective Customers
- Add Data to Website
- Some Purchasing
Qualifications:
- Excellent Phone Communication Skills
- Apprenticeship available for Students in Business!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Company DescriptionWhitney Supply Company is a leading supplier of a wide range of architectural and glass products, serving customers from South Windsor, CT and throughout the northeast. We offer a comprehensive selection of adhesives, auto glass products, hardware, insulated glass supplies, mirror products, power tools, screen products, sealants, shop equipment, shower enclosures, and store front hardware. 
<h3>Company Description</h3>
Whitney Supply Company is a leading supplier of a wide range of architectural and glass products, serving customers from South Windsor, CT and throughout the northeast. We offer a comprehensive selection of adhesives, auto glass products, hardware, insulated glass supplies, mirror products, power tools, screen products, sealants, shop equipment, shower enclosures, and store front hardware.

<h3>Job Description</h3>
Job Description
The Joshua Edmisten Agency in Mount Orab is currently looking for a highly motivated and positive individual to work on our team as a Customer Service Representative.
Job Summary: Customer Service Representative
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!
Position location: 210 S High St, Mount Orab, OH
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll personally work with our clients to service and perform policy maintenance.
Position Requirements:
• High school diploma or equivalent
• Property and Casualty insurance licensing is required within 90 days of employment.&nbsp; Cost of licensing is paid by employer.&nbsp;
Compensation &amp; Benefits:
• Competitive hourly pay rate
• Paid training
• Paid Time Off
<ul>
<li>Profit Sharing / Bonus</li>
</ul>
Company DescriptionOne of the Largest American Family agencies in the state of Ohio with two office locations. Locally owned and operated for 26 years. 
<h3>Company Description</h3>
One of the Largest American Family agencies in the state of Ohio with two office locations. Locally owned and operated for 26 years.

540,078 Customer-Service Jobs