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<h3>Job Description</h3>
Job Description
Robert Half HR Solutions is partnering with a client in the Buford area that is looking to add a Technical Training Specialist to their team. The Technical Training Specialist will oversee the development, implementation, and management of technical training programs to ensure employees are equipped with the skills needed to excel in their roles. This is a great opportunity to contribute to employee growth and organizational success through effective training strategies. Previous experience as a technical trainer in the manufacturing industry is required. 
 
Responsibilities:
• Develop and implement comprehensive technical training programs tailored to organizational needs.
• Assess employee skill levels and identify areas for improvement through training initiatives.
• Collaborate with department leaders to ensure training programs align with operational goals.
• Manage and maintain training materials, ensuring they are up-to-date and relevant.
• Facilitate engaging training sessions for employees, utilizing various instructional methods.
• Monitor and evaluate the effectiveness of training programs through feedback and performance metrics.
• Stay informed about industry best practices and incorporate innovative training techniques.
• Support employees in applying learned skills to their daily tasks and responsibilities.
• Ensure compliance with organizational and regulatory standards in training processes.
• Proven experience in developing and delivering technical training programs in the manufacturing industry.
• Strong knowledge of instructional design principles and adult learning theories.
• Excellent communication and presentation skills.
• Ability to evaluate training outcomes and adjust programs accordingly.
• Familiarity with machine learning concepts and their application in employee training.
• Proficiency in using technology tools for training delivery.
• Bachelor's degree in Human Resources, Education, or a related field preferred.
• Strong organizational and project management skills.

Technical Training Specialist-Mfg (Laurie P)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Why Work for InMotion Wellness Studio: 
<ul>
<li>Hourly pay plus bonuses based on performance.</li>
<li>World-class hands-on training that covers anatomy/physiology, our philosophy, and communications skills.</li>
<li>Employee discounts: Free utilization of our stretching program.</li>
<li>Work/life balance: Depending on client needs, your scheduling preferences are prioritized.</li>
<li>Direct career track: Potential to be promoted to master stretch instructor, general manager, and regional manager.</li>
<li>Winning company culture: Positive culture helping others, community-building events, and additional perks.</li>
<li>Employee recognition incentives: gift cards, employee of the month awards,...etc.</li>
<li>Open door policy: an owner who knows your name and is always open to your needs.</li>
</ul>
Job Summary The Motion Specialist performs Assisted Stretch Therapy to improve flexibility and mobility. By using proven methods of assisted stretching techniques, including but not limited to Passive(CNS) and Proprioceptive Neuromuscular Facilitation(PNF), the Motion Specialists will improve the quality of life and daily living for their clients. Schedule and Available Shifts 
<ul>
<li>Monday through Friday: 7 am to 1 pm / 1 pm - 8 pm</li>
<li>Saturday: 8 am to 2 pm (optional)</li>
</ul>
Responsibilities 
<ul>
<li>Maintain a personal commitment to meeting the needs of customers.</li>
<li>Maintain a positive attitude at all times when working with clients.</li>
<li>Dress professionally according to current dress code standards.</li>
<li>Responsible for the progress of member programs and delivering exceptional service.</li>
</ul>
Qualifications 
<ul>
<li>Experience and/or education in kinesiology/exercise science is preferred.</li>
<li>Manage time effectively.</li>
<li>Able to communicate clearly.</li>
</ul>
About InMotion Wellness Studio 
<ul>
<li>InMotion Wellness Studio is the fastest-growing assisted stretching studio in the country.</li>
<li>InMotion Wellness Studio provides Assisted Motion and Recovery Therapy. It's a series of one-on-one services and stretches that are custom-tailored to each client's needs.</li>
<li>These customized assisted-stretch sessions improve posture, range of motion, and circulation while reducing muscle and joint pain.</li>
<li>It's like personal training but for stretching.</li>
</ul>
Culture Is The Key To Our Success 
<ul>
<li>Helping people feel better is our goal.</li>
<li>We are not in the stretching business, we are in the people business.</li>
<li>Every client is part of our family.</li>
<li>If you work here, then you are also family.</li>
</ul>

Assistant manager in Training /Motion Specialist

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll absolutely love it at Booksy.
<h3>The people you’ll like to work with and things you'll enjoy impacting:</h3>
As a Training Support Specialist reporting to the Business Trainer Manager, your primary role will be to support the acquisition of product knowledge and identify training needs through meetings and by monitoring various communication channels. You will be responsible for creating internal communications that support product education, developing product cards, and designing training materials focused on both soft skills and product knowledge. This includes creating presentations, graphics, and videos. Additionally, you will assist in the development and implementation of e-learning strategies and other innovative training methods, as well as provide organizational support for training sessions.
Requirements
<h3>Essentially, to ensure you succeed in this role you’re going to need…</h3>
<ul>
<li>Minimum 2 years of experience in a similar position</li>
<li>Fluent use of MS Office and Google Workspace applications</li>
<li>Strong verbal and written communication skills (“light pen” - ease in writing and creating messages or internal product content)</li>
<li>Ability to create graphics using Adobe programs (e.g., Photoshop, Illustrator, InDesign, Premiere Pro)</li>
<li>Ability to record and edit short video materials</li>
<li>Ability to create engaging educational materials (ability to transform training content into e-learning formats)</li>
<li>Interest in new technologies/innovative training formats</li>
<li>Stress resilience, flexibility, and ability to work in a dynamic and changing environment</li>
<li>Teamwork skills (team player)</li>
<li>At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.</li>
</ul>
<h3>It will also help you to have…</h3>
<ul>
<li>Practical knowledge of e-learning creation tools (e.g., Articulate Storyline, Rise)</li>
<li>Experience in managing platforms like ICAN or BaseOn</li>
<li>Familiarity with the GURU platform and ability to work in that environment</li>
</ul>
Benefits
<h3>Some of benefits we offer are:</h3>
<ul>
<li>This is a fully remote position, we take pride in being a globally distributed team.</li>
<li>Private medical care from Allianz health (subsidized by the company - various packages to choose from).</li>
<li>Multisport card (voluntary and unsubsidized - various options to choose from).</li>
<li>Additional life insurance from PZU (voluntary and unsubsidized).</li>
<li>Pethelp (voluntary and unsubsidized).</li>
<li>Online consultations with Psychologist Booksy (fully subsidized by the company).</li>
<li>Wellbeing tools (Worksmile and Officevibe).</li>
<li>Happiness Team initiatives.</li>
</ul>
___
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at <a href="mailto:belonging@booksy.com" target="_blank">belonging@booksy.com</a>, so we can best support you.
Kindly submit your application and CV in English to ensure it is successfully reviewed.

Training Support Specialist

<h3>Job Description</h3>
Job Description
The Company and Our Mission:
Caring.com is a leading online resource for seniors and their loved ones seeking information and access to senior living and care. We apply cutting-edge technology to our mission: to help as many seniors and their caregivers as possible through empathetic, expert guidance. 
We take pride in helping the 45 million caregivers across the U.S. find help for their aging family members. Our offerings include a robust directory of providers, one-on-one support from our expert Family Advisors, helpful content, and authentic reviews from seniors and their families. We are an agile team that succeeds by marrying rigorous, data-driven thinking with real empathy for users and the quality of their experience. 
Don't think that all this talk about aging keeps us from having a good time. We're a vibrant group of highly talented, results-oriented types who want to use our time and skills to make an impact — all while enjoying a fun, friendly and supportive work environment. We hope you'll consider joining us.
About the Position:
We're looking for an outstanding Remote Training Specialist who embraces technology, learning/training, and exceptional consumer experience.
The Remote Training Specialist will be responsible for delivering positive, engaging, and effective learning experiences for new hires and current employees in our remote call center team. They will be responsible for the design, development, and delivery of sales training content through a multi-modal methodology as well as supporting our current salesforce with building depth of knowledge for the various teams within our call center. 
As the Remote Training Specialist, you will:
<ul>
<li>Support the company's values, goals, and objectives by developing a sales training program to enable the call center team to better serve seniors and their caregivers through empathetic, expert guidance.</li>
<li>Help our team of Family Advisors and Support teams implement process improvements to upgrade the consumer experience and create a stronger company.</li>
<li>Design, develop, and deliver training through multiple channels, including but not limited to video-based training and virtual instructor-led training courses.</li>
<li>Develop and maintain a training curriculum for new hire training.</li>
<li>Provide ongoing training and development for our call center and support teams.</li>
<li>Create, document, communicate, and maintain all sales center processes and procedures.</li>
<li>Attend quality calibration sessions to determine additional training opportunities.</li>
</ul>
Skills &amp; Knowledge:
<ul>
<li>Consistently demonstrate company values with teammates.</li>
<li>Excellent presentation, oral and written communication skills, and problem-solving and interpersonal skills.</li>
<li>Ability to work with, teach, and communicate successfully with a variety of personalities and learning styles.</li>
<li>Great attention to detail and organizational skills.</li>
<li>Ability to multitask and follow through in an efficient, timely manner.</li>
<li>Self-motivator who achieves results autonomously and via teamwork.</li>
<li>Intermediate knowledge of Microsoft Office and G-Suite.</li>
<li>Ability to create and edit video content for training purposes.</li>
<li>Skills in Instructional Design methodologies and various training delivery systems.</li>
<li>Understanding of and connection to our company values, goals, and objectives.</li>
</ul>
Expectations:
<ul>
<li>Willingness to adapt and learn within a changing environment.</li>
<li>Ability to communicate and promote changes effectively.</li>
<li>Ability to work effectively and efficiently in a remote, fast-paced environment.</li>
<li>Demonstrated strong analytical and reporting skills.</li>
<li>Time management skills and ability to prioritize tasks.</li>
<li>Assist with innovation to help the company become stronger and serve our consumers better.</li>
<li>Ability to embrace technology, processes, and procedures.</li>
<li>Currently have reliable in-home internet access (Cable or Fiber connection)</li>
</ul>
Required Experience:
<ul>
<li>Remote Training experience - combination of: eLearning, Instructor-led training, Webinar, Simulation Employee Training and role play</li>
<li>Instructional design and or experience with authoring tools/Learning Management Systems (LMS).</li>
<li>Minimum of two (2) years training experience in a Sales-based contact center preferred.</li>
</ul>
Why Join Us:
<ul>
<li>Meaningful mission: helping families in moments that matter</li>
<li>Remote-first team with smart, supportive colleagues</li>
<li>High-leverage role in a fast-moving, ambitious engineering org</li>
<li>Real opportunities to shape our AI direction and technical architecture</li>
</ul>
What we can offer you: 
<ul>
<li>Flexible hours and Paid Time Off policy</li>
<li>Competitive benefits package – Medical, Dental, Vision, HSA, Life, Disability, and Pet insurance</li>
<li>401(k) Employer Match</li>
<li>Direct relationships with the executive leadership team</li>
<li>Rapid company growth</li>
<li>Paid caregiver and volunteer days</li>
</ul>
Caring LLC is an Equal Opportunity Employer.
Diversity, Equality, and Inclusion at Caring.com Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience, and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking, and cultivates leadership.

Remote Training Specialist

<h3>Job Description</h3>
Job Description
The Aplicant shall apply expert rotary wing aircrew experience and knowledge to the AFLCMC PEO Intelligence, Surveillance, Reconnaissance (ISR) and Special Operations Forces (SOF) Helicopter Program Office (HPO) to ensure assigned projects remain consistent with program objectives, costs, schedules, performance criteria, and existing policies.
Essential Job Functions:
The Employee shall assist the Government to interpret and implement training requirements for HPO including but not limited to Aircrew Training Devices (ATDs), Courseware/Interactive Multimedia Instruction, and Type One Training.
The Employee shall make recommendations to the government on complex and/or controversial issues related to Type One training, courseware, and device design.
The Employee shall use expert knowledge to assist in resolving unique or novel problems related to a blended rotary wing training environment consisting of courseware, training devices and aircraft.
The Employee shall assist in reviewing courseware lessons, flight training syllabi, training plans, detailed specifications, drawings, and supporting documents, evaluating proposals, and presenting conclusions and recommendations.
The Employee shall present briefings and assist with developing reports to document progress and results.
The Employee shall support HPO training system meetings and working groups, as required.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
Bachelor's Degree and 12 years of experience or High School and 15 years of experience.
Must have a Secret clearance.
Must have completed a DoD Instructional Systems Design (ISD) course.
Desired Skills:
Former USAF HH- 60 Special Mission Aviator or USA/USN/USMC Crew Chief.
Master Instructor Certification, United States Air Force or equivalent.

Training Development Specialist (HPO)

<h3>Job Description</h3>
Job Description
Are you ready to embark on a career where innovation meets excellence? At Jost Chemical Company, we’re on a mission to push the boundaries of chemical manufacturing, delivering high-quality products that make a positive impact on global industries.
If you’re passionate about chemistry, dedicated to precision, and eager to contribute to a company that values both innovation and integrity, explore our exciting job opportunities. Join us in shaping the future of chemical manufacturing at Jost Chemical Company, where your career is more than just a job – it’s a journey of growth and achievement.
Then, this position is right for you!
Founded in 1985, Jost Chemical is a global leader in the manufacture of high purity mineral salts for the nutritional, pharmaceutical and specialty markets. Expansion, growth of capabilities, and investment in people, lab and production equipment have been a part of Jost's company culture for 35 years. To learn more about Jost Chemical please visit <a href="http://www.jostchemical.com" target="_blank">www.jostchemical.com</a>
Our offer:
<ul>
<li>Shift Differential</li>
<li>Medical/Dental/Vision Plan Insurance, Short and Long-Term Disability and Life Insurance first of the month following 60 days.</li>
<li>401k plan which includes safe-harbor contribution and discretionary match.</li>
<li>Paid Time Off (PTO) Employees eligible first day of employment.</li>
<li>9 Company Paid Holidays (72 hours) each year.</li>
<li>Uniforms Provided</li>
<li>Foot Protection- annual allowance for all laboratory, maintenance and production employees.</li>
<li>24-hour access to our free, on-site fitness center.</li>
<li>We provide Individual development, on-the-job training, and development programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.</li>
</ul>
Jost Chemical is an equal opportunity employer and affirmatively seeks diversity in its workforce. We consider applicants, and make all employment decisions, without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. We are committed to recruiting and retaining the best talent in the chemical manufacturing industry.
Background
<ul>
<li>Works under direct supervision of the Production Training Supervisor in a GMP regulated manufacturing environment operating under Q7A standards</li>
<li>Performs technical documentation duties, training development, training classes, GMP training document organization duties, special projects, and/or potentially work as a packager or operator as needed</li>
</ul>
Tasks
<ul>
<li>Perform introductory training of new employees into Packaging &amp; Operations Departments</li>
<li>Assist in the review, creation, and updating of SOP documents for all operations departments</li>
<li>Identify training needs and propose corrective actions for all operational staff</li>
<li>Organize GMP/Regulatory training documentation (safety, GMP, &amp; Operator Skills), collaborating with both Quality and EHS departments on respective employee awareness development</li>
<li>Develop training program to smoothly transition existing employees into new roles</li>
<li>Develop and maintain training programs across the organization</li>
<li>Develop innovative training techniques to reduce mistakes, increase productivity, and enhance safety awareness across the organization</li>
<li>Develop and maintain training evaluation tools across the organization</li>
<li>Develop and maintain systems to optimize and troubleshoot across the organization</li>
<li>Work with On the Job Trainers in their tasks and roles to train newly transitioning employees</li>
<li>Assist administration of training for Packaging &amp; Operations Departments and maintain employee training records</li>
<li>Enhance site safety</li>
</ul>
Specifications
<ul>
<li>Superior education on administrative or technical background, technical desirable</li>
<li>Three (3) years experience in Packaging and/or Chemical Line Operations </li>
<li>Knowledge of:
<ol>
<li>Mathematics and English comprehension</li>
<li>Training needs assessment, adult learning techniques, and course development</li>
<li>Safety, health, and environmental rules and regulations, policies and procedures</li>
<li>MS Office</li>
</ol>
</li>
<li>Skill in:
<ol>
<li>Effective oral and written communication with all levels of staff</li>
<li>Troubleshooting and product inspection</li>
<li>Operation control and monitoring</li>
</ol>
</li>
<li>Ability to:
<ol>
<li>Develop and interpret training documents</li>
<li>Present information in professional and knowledgeable manner</li>
<li>Adapt to rapidly changing priorities based on business needs</li>
<li>Work off-shift/weekends as needed</li>
<li>Work in extreme cold and hot (120 F) environment</li>
<li>Ability to lift 55 pounds and drive fork truck in safe and efficient manner</li>
<li>Follow established policies and procedures</li>
<li>Operate and maintain chemical processing equipment</li>
<li>Pass pre-employment physical with drug screen and physical capabilities test</li>
</ol>
</li>
</ul>

Training Specialist - Production

<h3>Job Description</h3>
Job Description
Salary Range: $27.00 – $30.00 per hour
Denver Metro Area (Applicants must reside locally)
Are you passionate about employee development and building a strong, values-driven culture? At Fitzsimons Credit Union, we do things with Pride, Integrity, and Passion - in our Words, Actions, and Motivations. PIP WAM! If you're energized by helping people grow and fostering a culture of continuous learning, this could be your next great opportunity!
We live by the credit union philosophy of "people helping people" and believe that training should be meaningful, inclusive, and empower employees to thrive.
About the Role
As the Training and Culture Specialist, you'll be instrumental in shaping the employee experience from day one. You'll design and deliver impactful training programs, facilitate new hire onboarding, and help embed FFCU's mission, vision, and values across all levels of the organization. You'll also:
<ul>
<li>Facilitate engaging onboarding and role-specific systems training for new hires.</li>
<li>Design and deliver training using a mix of methods - classroom, one-on-one, webinars, simulations, and more.</li>
<li>Create and manage training schedules for new technologies, services, and procedural updates.</li>
<li>Partner with leadership and hiring managers to assess training effectiveness and improve programs.</li>
<li>Maintain accurate training records and generate monthly progress reports.</li>
<li>Oversee required TLC training courses and ensure alignment with job duties.</li>
<li>Provide a positive, inclusive learning environment that fosters collaboration and growth.</li>
<li>Stay current on training trends and industry best practices.</li>
<li>Guide staff through development plans and connect them with additional learning resources.</li>
</ul>
 Why Join Us?
We believe in growing our people - and we back that belief with strong benefits and development opportunities:
<ul>
<li>Tuition reimbursement &amp; educational assistance</li>
<li>Internal development opportunities</li>
<li>HSA with employer contributions</li>
<li>Wellness programs</li>
<li>Generous paid time off</li>
<li>401(k) plan with a 5% employer match</li>
<li>Employee loan discounts</li>
<li>Employer-paid short-term disability, long-term disability &amp; life insurance</li>
<li>Paid parental leave</li>
<li>Three hours of paid volunteer time monthly</li>
</ul>
Who We're Looking For
<ul>
<li>High school diploma or equivalent required</li>
<li>3–5 years' experience in training, employee development, or a financial institution</li>
<li>Strong understanding of credit union operations, products, and applicable laws/regulations</li>
<li>Excellent communication and presentation skills</li>
<li>Proficiency with technology and ability to type 40+ WPM</li>
<li>Self-motivated, organized, and solution-focused</li>
<li>Ability to lead and influence across departments</li>
<li>Experience developing training programs is a big plus</li>
<li>Strategic thinker who can anticipate how changes affect the whole organization</li>
</ul>
Why Fitzsimons? We're not just a workplace - we're a mission-driven team that values growth, inclusion, and community impact. You'll be part of a culture where learning is encouraged, people come first, and your voice truly matters.
Ready to help shape the future of our employee experience? Apply today and take pride in where you work.
 Job Posted by ApplicantPro

Training and Culture Specialist

<h3>Job Description</h3>
Job DescriptionLHH is seeking a seasoned Training Specialist for one of our top clients in NYC! We are looking for someone with tenure facilitating training programs for a variety of employee levels. If this sounds like you and you are local to work hybrid in Brooklyn, we would love to connect!
Overview We are seeking a motivated and detail-oriented Corporate Training Specialist to support the learning and development efforts across our organization. This role focuses on assessing training needs, developing learning strategies, coordinating program delivery, and ensuring the alignment of training initiatives with broader business goals.
Key Responsibilities
<ul>
<li>
Participate in analyzing skill and knowledge gaps among corporate staff and support similar assessments at plant locations when needed
</li>
<li>
Help identify effective training options and decide whether to utilize in-house expertise or external providers
</li>
<li>
Contribute to business case development for recommended training solutions
</li>
<li>
Assist in creating and refining custom learning programs for various audiences, including onboarding, leadership development, functional training, and career growth initiatives
</li>
<li>
Lead or co-facilitate training sessions, including those delivered by outside vendors
</li>
<li>
Collaborate with external partners to communicate learning goals, align expectations, and oversee deliverables
</li>
<li>
Provide guidance to employees and teams in designing and deploying learning initiatives that meet operational goals
</li>
<li>
Support and occasionally deliver plant-level training sessions
</li>
<li>
Manage and maintain systems to track participation, progress, and completion of corporate training programs
</li>
<li>
Coordinate all logistical aspects of training delivery—booking venues, ordering materials, arranging catering, managing tools, and liaising with vendors
</li>
</ul>
Qualifications
<ul>
<li>
Bachelor’s degree in Human Resources, Organizational Development, Training &amp; Development, or a similar field
</li>
<li>
5-10+ years experience (or equivalent skill)
</li>
<li>
Industry-recognized training certifications are a plus
</li>
<li>
Familiarity with adult learning principles and practical application in workplace learning
</li>
<li>
Hands-on experience designing and facilitating custom training for employees at all levels
</li>
<li>
Confident presenter with excellent verbal and written communication skills
</li>
<li>
Strong customer service orientation and stakeholder engagement abilities
</li>
<li>
Capable of managing multiple tasks and priorities in a dynamic environment
</li>
<li>
Proficiency in Microsoft Office, Outlook, and internet-based tools
</li>
</ul>
 Pay Details: $65.00 to $78.00 per hour Search managed by: Michael Bloom Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 ]]&gt;

Training Specialist III-US

<h3>Job Description</h3>
Job DescriptionTECHNICAL SALES &amp; TRAINING SPECIALIST Job Summary:The Technical Sales &amp; Training Specialist will act as liaison between the company sales team and clients/end users, providing information, service, training, and repairs related to purchased equipment, as well as sales and technical training to end users and resellers.Supervisory Responsibilities:
<ul>
<li>None.</li>
</ul>
Duties/Responsibilities:
<ul>
<li>Acts as liaison to coordinate education, service, and training between the end user of a product and the sales representatives from resellers.</li>
<li>Works with end users to promote understanding in, operate, and/or diagnose using the use and operation of equipment, including diagnostic capabilities.</li>
<li>Supports sales team with field activities, both with end users and resellers.</li>
<li>Answers inquiries and questions from customers (via phone and email) related to ongoing use of products, maintenance requirements, operations, and other related information. </li>
<li>Travels to locations to train end users and sales reps on equipment.</li>
<li>Coordinates with the Senior Technical Sales &amp; Training Specialist to ensure delivery of current training curriculum and presentations.</li>
<li>Coordinates with the Senior Technical Sales &amp; Training Specialist to ensure adequate support of the sales team, clients, end users, and resellers.</li>
<li>Performs other related duties as assigned. </li>
</ul>
 Required Skills/Abilities:
<ul>
<li>Excellent verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Strong automotive electrical diagnostic skills.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Thorough understanding of equipment, product, industry, and/or services provided to clients.</li>
<li>Proficient with Microsoft Office Suite or related software as required to prepare reports and logs.</li>
<li>Bilingual English-Spanish is preferred.</li>
</ul>
 Education and Experience:
<ul>
<li>High School Diploma or GED required.</li>
<li>Vocational or Technical training degree or certificate and 3- 5 years. Prior experience in automotive repair field required; or equivalent combination of education and experience. </li>
</ul>
 Physical Requirements:
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 25 pounds at a time. </li>
<li>Will require frequent travel to both end users and resellers</li>
</ul>
 #INDSW

Tech Sales & Training Specialist

<h3>Job Description</h3>
Job Description
“We Push the Boundaries of Possibilities for our Communities.”
Overview of the Position Responsibilities: The Customer Operations Training Specialist plays a key role in accelerating employee performance, improving operational consistency, and supporting impact identification across our organization. This role will design and deliver modern training programs that support Customer Service, Technical, Operational, and Triage teams, while driving strategic improvements through feedback analysis and documentation management.
This position will be responsible for converting existing classroom-based materials into modular, self-paced video training, managing our training platform, and building new content based on real-time business needs. This role also serves as a central hub for capturing feedback, identifying trends, and addressing process gaps that impact efficiency and service quality.
What You Will Do: 
Training Design &amp; Delivery
<ul>
<li>Develop engaging training materials, including videos, job aids, SOPs, slide decks, and microlearning modules</li>
<li>Convert existing instructor-led training into self-paced, video-driven content (approximately 75%)</li>
<li>Script, produce, and edit short-form video trainings for internal roles and processes</li>
<li>Create role-based learning paths that support onboarding, upskilling, and cross-functional readiness</li>
<li>Deliver live or virtual training sessions as needed, reinforcing asynchronous learning</li>
</ul>
Training Needs Identification &amp; Feedback Analysis
<ul>
<li>Collaborate closely with the Triage team to identify coaching needs, recurring issues, or trends in process breakdowns</li>
<li>Monitor patterns in feedback from Field, Triage, Customer Service, and other teams to proactively identify training opportunities</li>
<li>Facilitate ongoing intake of training and documentation requests from leaders across departments</li>
<li>Prioritize requests based on business impact, frequency, and alignment with performance goals</li>
<li>Design targeted training modules or quick-learn assets to address trends, reduce repeat service visits, and close knowledge gaps</li>
</ul>
Documentation &amp; Knowledge Management
<ul>
<li>Write and maintain accurate, clear documentation for internal systems, tools, and workflows</li>
<li>Organize internal knowledge bases, SOP repositories, and training libraries with clear version control</li>
<li>Ensure documentation remains current, accessible, and aligned with actual support processes</li>
<li>Partner with subject matter experts to validate procedures and maintain process integrity</li>
</ul>
Evaluation &amp; Continuous Improvement
<ul>
<li>Define success metrics for each training initiative and report on outcomes</li>
<li>Gather learner feedback and performance data to evaluate training effectiveness</li>
<li>Iterate on content and delivery methods based on outcomes, engagement, and operational feedback</li>
<li>Support internal audits or QA efforts by aligning documentation and training with real-world performance standards</li>
</ul>
What You Will Need: 
<ul>
<li>Highschool diploma or GED is required. Bachelor’s degree in related field preferred</li>
<li>2+ years of experience in training, instructional design, or learning development roles</li>
<li>Proficiency with eLearning and video development tools</li>
<li>Strong writing and instructional design skills, especially for technical or operational audiences</li>
<li>Experience managing content in a learning management system (LMS)</li>
<li>Comfortable collecting and analyzing feedback from various stakeholders, including frontline employees</li>
<li>Ability to manage multiple projects and adjust quickly to changing business priorities</li>
<li>Experience with customer service, field operations, or telecom environments is preferred</li>
<li>Experience converting instructor-led training (ILT) into modular eLearning</li>
<li>Basic video editing and voiceover capability for internal training production</li>
<li>Experience creating and maintaining internal documentation, SOPs, or knowledge bases</li>
<li>Data-driven mindset with ability to tie training to business outcomes (e.g., reduction in repeat visits, improved QA scores)</li>
<li> Excellent problem-solving and communicationskills are required </li>
<li> Must be able to successfully pass a background check and drug test prior to employment </li>
</ul>

Why Work at Bluepeak?
<ul>
<li>Competitive Compensation + Annual Bonus Eligibility </li>
<li>Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) </li>
<li>Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days </li>
<li>Professional Development with an Emphasis on Internal Promotion </li>
<li>Employee Discounts on Bluepeak Services, Including Internet </li>
<li>Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!    </li>
</ul>
About Us
We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live. 
Bluepeak is an Equal Opportunity Employer

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