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<h3>Job Description</h3>
Job Description&nbsp;Job Title: Maintenance Coordinator Location: Office-based with coverage for Temecula, CA and San Diego, CA Employment Type: Full-Time&nbsp; Position Overview:&nbsp; We are seeking a highly organized and detail-oriented Maintenance Coordinator to join our team. This role is responsible for coordinating and scheduling maintenance work orders, managing communication with technicians and vendors, and ensuring timely and accurate invoicing and cost tracking. The ideal candidate will have experience with maintenance management systems, understand financial tracking, and possess strong administrative and coordination skills. &nbsp; Key Responsibilities:&nbsp; 
<ul>
<li>Scheduling &amp; Coordination: 
<ul>
<li>Assign and schedule maintenance technicians for jobs in Temecula and San Diego. </li>
<li>Monitor technician workloads and adjust schedules for efficiency. </li>
<li>Serve as the primary point of contact for maintenance inquiries, both internal and external. </li>
</ul>
</li>
<li>Work Order Management: 
<ul>
<li>Create, manage, and close work orders in the maintenance management system. </li>
<li>Match purchases (e.g., Home Depot, American Express, credit cards) to corresponding work orders and ensure proper documentation. </li>
</ul>
</li>
<li>Financial &amp; Invoicing Responsibilities: 
<ul>
<li>Prepare and issue invoices for completed jobs. </li>
<li>Track job costs and match receipts and credit card charges to specific work orders. </li>
<li>Generate detailed profit/loss reports per transaction and per job site. </li>
</ul>
</li>
<li>System &amp; Process Oversight: 
<ul>
<li>Use and maintain knowledge of multiple maintenance and accounting systems (e.g., CMMS, QuickBooks, or equivalent). </li>
<li>Monitor and enforce proper documentation and reporting procedures. </li>
<li>Assist in developing and improving internal workflows and recordkeeping processes. </li>
</ul>
</li>
<li>Vendor &amp; Client Relations: 
<ul>
<li>Coordinate with third-party vendors, clients, and suppliers. </li>
<li>Ensure customer satisfaction through timely communication and issue resolution. </li>
</ul>
</li>
</ul>
 &nbsp; Qualifications: &nbsp;
<ul>
<li>Proven experience in a similar administrative or coordination role, preferably in maintenance, property management, or construction. </li>
<li>Strong understanding of scheduling, dispatching, and maintenance operations. </li>
<li>Proficiency in using maintenance software, spreadsheets, and accounting tools. </li>
<li>Experience reconciling purchases and tracking job profitability. </li>
<li>Excellent organizational skills with the ability to multitask and prioritize. </li>
<li>Strong attention to detail and accuracy in financial tracking and data entry. </li>
<li>Effective communicator with both internal staff and external clients/vendors. </li>
</ul>
 &nbsp; Work Environment: &nbsp;
<ul>
<li>This role is primarily office-based, with occasional travel or coordination related to properties in Temecula and San Diego, California. </li>
<li>Fast-paced environment with a high volume of maintenance requests and financial transactions. </li>
</ul>
 &nbsp; Preferred Skills (Not Required but a Plus): &nbsp;
<ul>
<li>Familiarity with CMMS software </li>
<li>Background in property management or real estate operations </li>
<li>Bilingual (English/Spanish) </li>
<li>Experience with cost tracking and financial reporting </li>
</ul>
&nbsp;

Maintenance Coordinator

<h3>Job Description</h3>
Job Description
Job Title: Community Relations Associate Location: Cape Cod, Massachusetts Employment Type: Full Time&nbsp; Department: Sales
About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!
Overview: The Community Relations Associate is responsible for support and assistance to the Community Relations Director in achieving the community’s occupancy and revenue goals. Responsibilities include assisting the Community Relations Director in managing the community’s sales &amp; marketing database, maintaining appropriate sales collateral, coordinating and obtaining all required move-in paperwork and preparing the resident’s community file. The Community Relations Associate will ensure each resident move to their new home at Maplewood Senior Living is smooth, successful, and meaningful.
Key Responsibilities:
<ul>
<li>Maintains thorough working proficiency in Aline</li>
<li>Timely and accurately maintains all current and new prospect records in Aline</li>
<li>Ensures all lead sources are identified in the Aline system</li>
<li>Supports and assists the Executive Director and Community Relations Director in building a trusting and positive relationship with prospects by understand the Maplewood product and how Maplewood Senior Living can meet customer’s needs</li>
<li>Assists the Executive Director and Community Relations Director by ensuring model apartments(s) are well maintained and presentable</li>
<li>Supports and assists the Executive Director and Community Relations Director in setting, tracking and accomplishing sales related goals as determined by sales team</li>
<li>Demonstrates effective telephone skills producing qualified leads and appointments</li>
<li>Meets with the resident and/or family and reviews the Move-In Packet ensuring all information is explained for understanding</li>
<li>Coordinates the resident assessment with the Resident Services Director Schedules the lease signing with the resident/responsible party</li>
<li>Ensures the apartment is fully ready for move-in</li>
<li>Gathers YARDI reports for analysis and interpretation (to identify solutions) as a back up to the Community Relations Director</li>
<li>Answer telephone inquiries, schedules visits, conducts tours, and works with the Community Relations Director to close sales as per sales marketing goals</li>
<li>Ensures inquiry forms are always available at front desk</li>
<li>Supports Community Relations Director in planning and coordinating two lead generating events each month</li>
<li>Meets and greets visitors and tours prospects</li>
<li>Assist Community Relations Director with External Business Developments and Networking opportunities</li>
<li>Ensures building shows a positive first impression</li>
<li>Maintains and grows occupancy to maximum levels</li>
<li>Other duties as assigned</li>
</ul>
On the Move-In day, the Community Relations Coordinator: 
<ul>
<li>Collects any remaining paperwork</li>
<li>Arranges lunch or dinner for the resident and family members on the Move-In day</li>
</ul>
Communication: 
<ul>
<li>Communicates any necessary apartment readiness needs</li>
<li>Maintains and open &amp; ongoing dialogue with the resident and/or family from the time community fee is placed through Move-In to ensure a smooth transition for the resident and to identify resident/family needs</li>
<li>Initiates communication with resident’s physician and/or family to ensure completion and delivery of the Physician’s Statement and any state-specific forms</li>
<li>Communicates orally and in writing, and cultivates all prospects</li>
<li>Facilitates the resident assessment with the Community Relations Director</li>
<li>Reviews, reads, notates any pertinent information about the resident to the team</li>
<li>Maintains and protects the confidentiality of resident information at all times</li>
<li>Must possess exceptional oral and written communication skills as well as public speaking and presentation skills</li>
<li>Able to effectively communicate the organization’s values to residents, visitors, associates, co-workers and the communities</li>
</ul>
Skills and Abilities: 
<ul>
<li>Ability to handle multiple priorities</li>
<li>Possess excellent phone communication skills, written and verbal skills for effective communication and the ability to facilitate small group presentations</li>
<li>Competent in organizational and time management skills</li>
<li>Demonstrates good judgement, problem solving and decision-making skills&nbsp;</li>
</ul>
Core Competencies:
<ul>
<li>Building customer loyalty and trust</li>
<li>Team player Contributing to Team Success</li>
<li>Able to plan, provide high-quality work, be detailed-oriented and organized with all tasks</li>
<li>Possess stress tolerance</li>
<li>Technical/Professional Knowledge</li>
</ul>
Education/Experience/Licensure/Certification:
<ul>
<li>Associate and/or Bachelor’s degree preferred</li>
<li>One (1) year experience in an administrative support role.</li>
<li>Previous customer service/sales experience and demonstration of customer service skill set</li>
<li>Experience working with seniors</li>
</ul>
Why You’ll Love Working With Us:
<ul>
<li>Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.</li>
<li>HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.</li>
<li>Growth Opportunities: We promote and foster career development and continuous learning.</li>
<li>Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.</li>
<li>Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!</li>
</ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Community Relations Associate

<h3>Job Description</h3>
Job DescriptionSalary: $41,000 to $46,000 
 
Currently seeking a Bilingual Recruiter / Service Coordinator for a great opportunity in Chelsea, MA. Interested candidates should have strong people skills and ideally, 1-year of recruiting/staffing experience. $41-46k Base Salary plus Commission and Benefits offered.
Responsibilities of the Bilingual Recruiter
 Achieve staffing objectives of clients, consult with our clients to establish recruiting requirements, and develop candidate databases.
 Oversee and assist in the sourcing, recruiting, interviewing, and hiring process.
 Make sure clients hiring requirements are being met.
 Handle employee relations and counsel temporary associates when needed.
 Manage the attendance of workers.
 Establish a good working relationship with multiple contacts within the client to include HR, Production, and facilities.
 Manage any/all internal employees that may be placed on-site as needed.
 On-board and discuss protocols of new temporary employees.
 Assist in managing the timecard process.
 Complete any additional duties/projects as assigned.
Requirements of the Bilingual Recruiter
 1-year of recruiting staffing experience required
 Ability to maintain confidential information in a discrete and professional manner
 Strong recruiting and customer service skills.
 Strong attention to detail.
 Ability to work well as part of a team.
 Spanish/English Bilingual required.
 Proficiency in multiple computer software applications is necessary.
 Reliable transportation required.
Job Type: Full-time
Pay: $41,000.00 - $46,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Work Location: In person

Bilingual Service Coordinator

<h3>Job Description</h3>
Job Description
Become a champion of hope.
At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Position Summary
The Student Experience Coordinator plays a critical role in managing internship placements at Rosecrance by establishing relationships with academic institutions, coordinating with school advisors, and conducting interviews with candidates. This role ensure successful placements by working with staff to identify opportunities, providing support for interns and supervisors, and ensuring a smooth onboarding process. Additionally, this position offers workshops, training, and routine check-ins to ensure a positive experience while facilitating communication between all parties. Through proactive planning, relationship—building, and oversight, the Student Experience Coordinator ensures that Rosecrance provides an enriching and supportive environment for students, contributing to professional growth and success within the organization.
Qualifications 
• Bachelor’s Degree in a Behavioral Health related field or equivalent experience and training • Demonstrated clinical experience working in a behavioral health related field • Ability to coordinate and lead meetings with both internal and external agencies • Strong analytical and continuous improvement skills • Excellent communication skills, both verbal and written • Strong interpersonal and relationship-building skills • Proficient in use of computers and Windows-based programs • Belief in the mission and vision of Rosecrance
Responsibilities
<ul>
<li>Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.</li>
<li>Field and respond to internship and student placement inquiries.</li>
<li>Establish and maintain relationships with representatives from various academic institutions that seek student placement at Rosecrance.</li>
<li>Work directly with school internship coordinators and advisors on placements.</li>
<li>Conduct interviews with internship candidates to determine organizational fit.</li>
<li>Work with Rosecrance staff and leaders to identify appropriate internship placements throughout the organization.</li>
<li>Schedule and provide routine check-ins with placed interns to support their experience at Rosecrance.</li>
<li>Schedule and routinely meet with internship supervisors for status updates.</li>
<li>Collaborate with Human Resources for all formal onboarding for interns.</li>
<li>Serve as a liaison between the students and internship supervisors as needed.</li>
<li>Offer workshops for interns to learn about career options, licensing, and certification.</li>
<li>Provide training to internship supervisors as needed on internship program guidelines and expectations.</li>
<li>Collaborate with interns and schools to ensure all required paperwork is completed and submitted ahead of placement start dates.</li>
<li>Attend applicable job and internship fairs to promote Rosecrance student experiences and generate applicants.</li>
<li>Coordinate all student nursing placements within Rosecrance programming.</li>
<li> Conduct orientations for all nursing student programs, as well as Medical and PA students.</li>
<li>Coordinate medical student, APN and Pa student rotations throughout Rosecrance with the appropriate providers and preceptors.</li>
<li>Work directly with the legal department to ensure all student placement agreements/school affiliation agreements and reviewed and approved for signature.</li>
<li>Serve as a member of the Administrative Team and participate in all team meetings and activities.</li>
<li>Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.</li>
<li>Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.</li>
<li>Deliver exceptional customer service consistently to every customer.</li>
<li>Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.</li>
<li>Assume other related responsibilities as assigned by leadership.</li>
</ul>
Schedule
<ul>
<li>Hours: Monday- Friday 8:30am-5:00pm</li>
<li>Shift: 1st shift</li>
</ul>
Work Location
Rosecrance Rockford East, IL
<ul>
<li>Work Mode: Hybrid</li>
</ul>
Compensation
<ul>
<li>Starting Pay: $64,688 (based on education, experience, and credentials)</li>
</ul>
Our Benefits
Rosecrance values its employees and offers a comprehensive benefits package for you and your family:
<ul>
<li>Medical, dental, and vision insurance (multiple plan options to meet your needs)</li>
<li>401(k) with employer match &amp; discretionary contribution</li>
<li>Group Life Insurance, LTD and AD&amp;D</li>
<li>Tuition assistance &amp; licensure/certification reimbursement</li>
<li>Paid Time Off, sick time, bereavement leave</li>
<li>Referral program earning up to $1,000 per hire!</li>
<li>Wellness program, including an on-site gym at select facilities</li>
<li>Discounts at participating retailers</li>
<li>Daily pay available through UKG Wallet for financial flexibility</li>
</ul>
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Our Partnerships
<ul>
<li>AARP Employer Pledge Program</li>
<li>MSEP (Military Spouse Employment Partnership).</li>
</ul>
Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.
Click here to learn more about how to become a champion of hope.

Student Experience Coordinator

<h3>Job Description</h3>
Job DescriptionDescriptionHolding Hands is currently looking for a full-time Applied Behavior Analysis (ABA) Program Coordinator who shares our vision of providing high-quality ABA services to new regions and markets in the United States. We are seeking a team player with exceptional leadership and management skills, values diversity, collaboration, contract fulfillment, and a solution-driven mindset. The job position is multi-faceted, and the candidate should possess significant attributes to fit the role. As a Program Coordinator, your primary responsibility would be to establish and lead a team of quality clinicians including Board Certified Behavior Analysts (BCBAs), Associate Clinical Supervisors (ACS') or other mid-level supervisors, and Behavior Technicians (BTs). You will ensure that each client and their family is treated with respect, compassion, and empathy. You will work towards creating programming that caters to the specific needs of the client while adhering to ethical and diligent BACB standards and Holding Hands Policies. This position is responsible for providing the highest level of training and quality assurance to the ABA programs at their assigned clinic. The Program Coordinator will regularly conduct on-site, quality assurance checks during direct supervision, parent-training, intake assessments, and therapy sessions. This individual will create and structure weekly, monthly, and quarterly goals for the supervisors assigned to their clinic. This individual will be critical in ensuring the highest level of programming, parent training, and overall, ABA service care delivery for every single client and family. This individual will ensure that every report, recommendation, and policy represent the very best of our field and practice. They will also ensure that each client receives the full amount of supervision, parent training, and therapy to meet their highest level of potential and outcome. Continuing to seek the most updated research, treatment protocols, and standards in ABA is critical to this position and its success. The Regional Director will oversee your role as the Program Coordinator. Key Responsibilities
<ul>
<li>As a team leader, you will be responsible for building and leading a team of quality clinicians (BCBA, ACS, BT), recruiting, motivating, and developing internal and external talent for local clinics.</li>
<li>You will provide clinical and administrative oversight to BCBAs and ACS' in your home clinic and assist them with urgent clinical matters.</li>
<li>You will maintain at least 30 billable hours per month to monitor quality assurance (QA).</li>
<li>You will be responsible for performing QA of clinical treatment plans, client paperwork, reports, sessions, and billing. You will also conduct frequent observations of clinical supervisory staff including quality assurance checks on direct supervision, parent training, intake assessments, and therapist training and mentorship.</li>
<li>You will ensure that all BCBAs and ACS’ are providing the highest level of clinical assessment and programming, and that all behavior intervention plans are of the highest level for all clients.</li>
<li>You will problem solve and ensure the best possible outcome for all clients, ensuring that clients who are displaying regression or a lack of progress receive appropriate support and guidance to ensure the best possible results.</li>
<li>You will monitor supervisor contract fulfillment and ensure that supervisors and ACS staff are meeting fulfillment requirements.</li>
<li>You will collaborate with the Office Manager and Scheduler(s) to ensure that client’s schedules meet recommended treatment across direct treatment, supervisor, and parent training service lines.</li>
<li>You will also ensure that all parent training is conducted and occurring at the best levels of care and that all clients receive the appropriate recommendations and parent training hours.</li>
<li>As a liaison between BCBAs, ACS’, BTs, clients, and their caregivers as well as HR, Billing, Credentialing, Admissions, and Training Departments, you will monitor schedules on Rethink to ensure BCBAs and ACS’ on your team are following ethical billing policies and guidelines.&nbsp;</li>
<li>Conduct monthly supervisor performance review and feedback of billable and non-billable hours.</li>
<li>Provide supervision hours for BCBA candidates as appropriate.</li>
<li>Conduct quarterly and yearly supervisor evaluations, create and help manage a balanced case assignment for all BCBAs and ACS’ on their team.</li>
<li>Collaborate with the Admissions team and Regional Director regarding prospect pipeline.</li>
<li>Help new clients start services in a timely manner and effectively manage the clinic ABA waitlist.</li>
<li>Staying current with research in ABA, you will conduct a minimum of one CEU (Continuing Education Units) a year for the whole ABA team and participate in regular training and case study review calls with the Clinical Department.</li>
<li>Assist the recruiting team with interviews for new staff and collaborate on new hiring needs for their home clinic.</li>
<li>Assist with the implementation of goals, objectives, policies, and procedures for the clinic and oversee the clinic's compliance with legal policies, guidelines, and standards of the governing boards.</li>
<li>Support client terminations for assigned clinic.</li>
<li>Provide on-going support, mentorship, and performance evaluations for direct reports.</li>
<li>Assist the Office Manager/Scheduler and Regional Director as needed with employee relations.</li>
<li>Assist in high level parent training and supervision when appropriate.</li>
<li>Assist with onboarding and training of new BCBAs and ACS'.</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>A BCBA certificate is required with at least 3 years of experience in the field, 2 years of management experience is preferred.</li>
<li>Ability to exercise sound judgement when making decisions.</li>
<li>Strong leadership and management skills.</li>
<li>Excellent customer service skills.</li>
<li>Effective verbal and written communication skills.</li>
<li>Solution-focused problem-solving skills.</li>
<li>Knowledge of clinical field policies and procedures</li>
<li>Capability to delegate tasks and action items as required.</li>
<li>Compassion for working with a diverse population of clients and staff.</li>
<li>Ability to be empathetic but also firm when needed.</li>
<li>Strong organizational and prioritization skills.</li>
<li>Completion of 8-hour supervision CEU.</li>
</ul>
 Benefits
<ul>
<li>Competitive Salary &amp; Bonus Plan</li>
<li>401(k) with a company match</li>
<li>Sick/mental wellness time off &amp; Paid Time Off</li>
<li>Paid Trainings &amp; continued education allowance</li>
<li>Medical, dental, and vision insurance</li>
<li>Paid Holidays</li>
<li>Unlimited Referral Bonus</li>
<li>Monthly Registered Behavior Technician® group meetings</li>
<li>Annual Performance Reviews with an opportunity for pay increases</li>
<li>Mileage reimbursement</li>
<li>Flexible and supportive company culture</li>
<li>Team-building social events throughout the year</li>
</ul>

ABA Program Coordinator

<h3>Job Description</h3>
Job DescriptionWe are looking for a compassionate and detail-oriented Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-Permanent position, you will play a critical role in ensuring that clients receive exceptional care and support by serving as the primary point of contact between families and caregivers. This opportunity is ideal for someone who excels in customer service, has strong administrative skills, and is passionate about improving the client experience. Responsibilities: • Maintain consistent communication with clients to address concerns and ensure their needs are met. • Collect and update accurate medical and personal information for client records while adhering to confidentiality standards. • Match caregivers with clients based on individual needs and preferences, facilitating strong and effective partnerships. • Coordinate schedules and manage communication between clients and caregivers to guarantee seamless service delivery. • Collaborate with team members to enhance processes and improve overall client satisfaction. • Offer empathetic support to clients and their families, addressing questions and providing guidance as needed. • Ensure compliance with industry regulations and organizational policies in all client interactions. • Monitor client progress and caregiver performance to ensure high-quality service. • Identify opportunities for process improvement and contribute to the implementation of new strategies.• Proven experience in customer service or client relations, preferably in a healthcare or non-profit setting. • Strong organizational and administrative skills with attention to detail. • Excellent communication and interpersonal abilities to build rapport with clients and caregivers. • Ability to handle sensitive information with discretion and maintain confidentiality. • Proficiency in scheduling and coordinating activities across multiple stakeholders. • Problem-solving skills and a proactive approach to addressing client concerns. • Familiarity with industry regulations and best practices. • Empathy and a commitment to delivering exceptional client care.

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