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<h3>Job Description</h3>
Job Description
We are seeking a highly motivated and customer-focused&nbsp;Bilingual Customer Service Representative&nbsp;with proven experience in the utilities sector. In this role, you will provide exceptional customer service primarily over the phone. Key responsibilities include assisting customers with billing inquiries, setting up accounts, managing disconnection notices, processing payments, and resolving account-related issues. Your ability to effectively communicate in both English and Spanish will be essential for building strong customer relationships and ensuring a positive service experience.
 
Key Responsibilities:
<ul>
<li>Respond to customer inquiries, both over the phone and via email, with professionalism and accuracy.</li>
<li>Handle billing questions and concerns, including adjustments, corrections, and explanations.</li>
<li>Set up and activate new customer accounts while ensuring data accuracy and compliance.</li>
<li>Process payments and provide information about payment plans when needed.</li>
<li>Address disconnection or service interruption notices and provide assistance in resolving associated issues.</li>
<li>Maintain complete and accurate records of customer interactions in the company’s CRM system.</li>
<li>Work collaboratively with team members and other departments to address escalated issues or complex account needs.</li>
<li>Consistently meet or exceed individual and team performance goals related to customer satisfaction, response times, and quality assurance.</li>
</ul>
• Minimum of 3 years of experience in a customer service or call center role.
• Proficiency in handling utility and billing inquiries.
• Bilingual in English and Spanish, with strong verbal and written communication skills in both languages.
• Utilities experience
• Ability to work onsite Monday through Friday in Pineville, North Carolina.
• Strong organizational skills and attention to detail for handling customer records and transactions.
• Experience with order entry systems and customer service software.
• Demonstrated ability to work collaboratively in a team-focused environment.
• Friendly and approachable personality with a commitment to providing outstanding service.

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Fort Collins, Colorado. This is a Contract-to-permanent opportunity that offers the chance to build your career while delivering exceptional service to our clients. The ideal candidate will excel in communication, problem-solving, and maintaining customer satisfaction in a fast-paced environment. Responsibilities: • Respond to inbound calls promptly, addressing customer inquiries and concerns with professionalism and efficiency. • Process and manage order entries accurately while ensuring timely updates to customer accounts. • Handle billing inquiries and resolve payment issues, providing clear explanations and solutions. • Conduct outbound calls to follow up on customer requests and ensure resolution of outstanding matters. • Maintain detailed and accurate records of all customer interactions in the system. • Collaborate with other departments to address complex issues and ensure seamless service delivery. • Provide exceptional support by identifying customer needs and offering tailored solutions. • Uphold company standards for quality service and contribute to a positive team environment. • Participate in training sessions to stay updated on company policies, procedures, and systems.• Proven experience in a call center or customer service role, demonstrating strong communication skills. • Proficiency in order entry and managing customer accounts with accuracy and attention to detail. • Familiarity with handling inbound and outbound calls in a detail-focused setting. • Knowledge of billing processes and ability to address collection-related inquiries effectively. • Strong problem-solving skills and the ability to manage multiple tasks simultaneously. • Competence in using computer systems and software to document customer interactions. • Ability to work collaboratively in a team-oriented environment while maintaining a customer-first approach. • High school diploma or equivalent; additional certifications in customer service are a plus.

<h3>Job Description</h3>
Job Description
&amp;#x1F31F; Now Hiring: Lead Specialist – Customer Support &amp; Logistics
📍 Location: Uptown Phoenix | Contract-to-Hire
Join a fast-growing team where speed, service, and support come together! As a Lead Specialist, you’ll be the first point of contact for new homeowners — responding quickly, scheduling appointments, and keeping operations running smoothly.
 🧠 What You’ll Do:
<ul>
<li>Respond to leads via phone, text, and email — aiming for under 1-minute follow-up!</li>
<li>Use scripts and checklists to qualify interest and book appointments.</li>
<li>Track lead details and update statuses in easy-to-use systems.</li>
<li>Collaborate with teammates to meet outreach goals and support growth.</li>
</ul>
🕒 Schedule:
<ul>
<li>Training: 4 weeks (Mon–Fri, 8AM–5PM) — 2 weeks with a facilitator + 2 weeks nesting.</li>
<li>Post-training: Assigned 8-hour shifts between 5AM–6PM based on business needs.</li>
</ul>
✅ Must-Haves:
<ul>
<li>High school diploma or GED</li>
<li>1+ year of work experience</li>
</ul>
🎁 Perks:
<ul>
<li>Paid training &amp; performance bonuses</li>
<li>Medical, dental, vision after 60 days</li>
<li>401k, PTO, paid holidays, and more</li>
<li>Career growth into sales, ops, or leadership</li>
</ul>
Ready to make an impact? Interviews are happening ASAP — apply today!
#westpriority25
Pay and Benefits
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
*CANDIDATE MUST RESIDE IN METRO-DETROIT AREA TO BE CONSIDERED FOR ROLE**
 
Overview:
 
Jomar Valve, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.
 
Responsibilities:
 
<ul>
<li>Ability to work in fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users</li>
<li>Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction</li>
<li>Manage time effectively, meet performance goals, and work cooperatively with other members of the team</li>
<li>Accurately process customer transactions such as orders, quotes, etc.</li>
<li>Determine customer needs and expectations in order to recommend specific products and solutions</li>
<li>Provide accurate information regarding availability of in-stock items</li>
<li>Outbound sales calls to maintain ongoing customer relations and obtain new customer sales</li>
<li>Follow company policies and procedures</li>
<li>Present a professional image at all times to customers and during scheduled shift</li>
<li>Perform other duties as and when required</li>
</ul>
 
Job Requirements:
 
<ul>
<li>Bachelor's Degree in job related field preferred</li>
<li>A minimum of 1-3 years experience in Customer Service and Sales</li>
<li>Technical sales a plus</li>
<li>Attention to detail and accuracy</li>
<li>Outstanding interpersonal skills</li>
<li>Good organizational skills</li>
<li>Team Player</li>
<li>Customer focused</li>
<li>Computer efficient</li>
</ul>
 
 
Jomar Valve is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
Thank you for your interest, but we are not working with external recruiters or agencies for this role. Please refrain from reaching out regarding this position.

<h3>Job Description</h3>
Responsibilities
<ul>
<li>Gather additional information through phone calls or written correspondence.</li>
<li>Research and verify details as necessary to complete enrollment applications.</li>
<li>Ensure compliance with both state and federal regulatory requirements.</li>
<li>Review supporting documentation for completeness and adequacy; provide final determinations or recommendations on applications.</li>
<li>Create and maintain enrollment records within applicable systems.</li>
<li>Update system records as needed to reflect changes or corrections.</li>
<li>Set up Electronic Funds Transfer (EFT) for provider Medicare payments.</li>
<li>Research and respond to both application-specific and general provider enrollment inquiries in writing.</li>
</ul>
 
Qualifications
 
<ul>
<li>At least 1 - 3 years' of relevant work experience</li>
<li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li>
<li>Ability to multi-task, organize, and prioritize work</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative at City National Bank (on-site)
We are an Equal Opportunity Employer, including disability/vets
Are you ready to join a team of award-winning customer service professionals? City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives. As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment.
Why Choose City National Bank?
At City, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally. Here's what sets us apart:
<ol>
<li>Commitment to Excellence: We aim for excellence in everything we do. By joining our team, you'll be part of an organization that constantly strives for innovation and improvement.</li>
<li>Career Growth Opportunities: We believe in investing in our employees' growth and development. With comprehensive training programs and a clear career path, you'll have the opportunity to advance your career within our organization.</li>
<li>Competitive Compensation and Benefits: We value our employees' hard work and dedication. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid vacation.</li>
<li>Strong Company Culture: Our employees are the heart of our organization, and we foster a positive and inclusive company culture. You'll be part of a close-knit team that celebrates individuality and promotes collaboration.</li>
</ol>
Responsibilities:
- Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.
- Serve as the first point of contact for customers, representing the bank in a professional and helpful manner.
- Identify and assess customers' needs to recommend appropriate banking products and services.
- Process transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Educate customers on self-service options and assist with online and mobile banking inquiries.
- Maintain accurate customer records and documentation in compliance with banking regulations.
- Collaborate with internal teams to address complex customer issues and ensure prompt resolution.
Qualifications:
- High school diploma or equivalent; college degree preferred.
- Previous customer service experience in a banking or financial institution is a plus.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Proficient computer skills and familiarity with banking software and systems.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Professional demeanor and ability to build rapport with customers.
Join City National Bank today and become part of a team that is passionate about providing exceptional service to our customers. We look forward to hearing from you!

<h3>Job Description</h3>
Job Description
Position Type: 
<ul>
<li>Contract</li>
<li>Hybrid - 2 days in office during training, could be 1 to 2 months. Option to be 100% remote after training.</li>
</ul>
Required:
<ul>
<li>Strong computer skills including knowledge of SAP, Microsoft Office.</li>
<li>Strong communication and follow-up skills.</li>
<li>Undergraduate degree in business or logistics preferred.</li>
<li>2-year degree required.</li>
<li>Must have excellent customer focus, teamwork, and problem-solving skills.</li>
</ul>
Responsibilities:
<ul>
<li>Resolve customer complaints via phone, email, mail, or social media.</li>
<li>Use telephones to reach out to customers and verify account information.</li>
<li>Greet customers warmly and ascertain problem or reason for calling.</li>
<li>Cancel or upgrade accounts.</li>
<li>Assist with placement of orders, refunds, or exchanges.</li>
<li>Advise on company information.</li>
<li>Take payment information and other pertinent information such as addresses and phone numbers.</li>
<li>Place or cancel orders.</li>
<li>Answer questions about warranties or terms of sale.</li>
<li>Act as the company gatekeeper.</li>
<li>Suggest solutions when a product malfunctions.</li>
<li>Handle product recalls.</li>
<li>Attempt to persuade customer to reconsider cancellation.</li>
<li>Inform customer of deals and promotions.</li>
<li>Sell products and services.</li>
<li>Utilize computer technology to handle high call volumes.</li>
<li>Work with customer service manager to ensure proper customer service is being delivered.</li>
<li>Close out or open call records.</li>
<li>Compile reports on overall customer satisfaction.</li>
<li>Read from scripts.</li>
<li>Handle changes in policies or renewals.</li>
</ul>
Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen. 
<h3>Company Description</h3>
Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.

<h3>Job Description</h3>
Job Description
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What we do
HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission. 
Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service. 
 
About Our Customer Service Team
The Customer Service Team is the first point of contact for members and providers. Focused on delivering high-quality, solution-oriented interactions, we aim to resolve issues during the customer’s first call and ensure more complex issues are escalated to subject matter experts.
The Customer Service Team embodies HPI’s mission of serving all our members and providers. The Team reflects HPI’s values in every interaction and empowers the organization to support those we serve.
 
What you’ll do
Customer Service is the heart of our commitment to compassionate care. In this role, you’ll play a key part in our members’ experience and make a real difference in every conversation. As part of the Customer Service Team, you will be surrounded by multiple talented individuals who lead with a service-first mentality and understand the power of one. If you thrive helping others and problem-solving, we’d love to hear from you.
In this role, you’ll also: 
<ul>
<li>Serve as a positive team member working toward a common company goal</li>
<li>Meet department standards and expectations for quality and production</li>
<li>Efficiently leverage tools and technology to support resolution of issues</li>
<li>Work with partner departments to resolve customer issues</li>
<li>Actively participate in and support the learning process</li>
</ul>
What you bring
<ul>
<li>A High School Diploma or equivalent</li>
<li>1 – 2 years’ prior customer service using multiple computer systems </li>
<li>The ability to work independently and as part of a team</li>
<li>The ability to prioritize tasks, work within timeframes and meet deadlines, while being self-motivated, detailed and organized</li>
<li>The capacity to recognize and maintain confidentiality</li>
<li>The aptitude to communicate in a professional and pleasant manner</li>
</ul>

Why choose us?
<ul>
<li>We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.</li>
<li>Our space is a reflection of who we are—innovative, open and collaborative.</li>
<li>We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. </li>
<li>Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. </li>
</ul>
 
Our Benefits Package
We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:
<ul>
<li>Medical, Dental and Vision and Prescription Drug Coverage</li>
<li>Fitness Reimbursement Benefit</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Account &amp; Health Savings Account</li>
<li>401(k) and Quarterly Bonuses</li>
<li>Generous Paid-Time Off &amp; Volunteering Opportunities</li>
<li>Educational Assistance &amp; Professional Development Opportunities</li>
</ul>
So, think you want to join the HPI team? We hope to hear from you!
You can read more about us at hpitpa.com/about-us/careers/

EEO/AA/M/F/Vet/Disability Employer

<h3>Job Description</h3>
Russell Tobin's client, a global scientific solutions company focused on delivering health science solutions, is hiring a Customer Service Representative in Waltham, MA 02451 (Onsite)
 
Employment Type: Contract
Job Title: Customer Service Representative
Location: Waltham, MA 02451 (Onsite)
Duration: 03+ Months with the possibility of extension
Pay rate: $15.50-$16.50/hour. on W2
Work Schedule: Standard Business Hours (Monday – Friday)
 
 
Job Summary:
The Customer Service Representative I supports families and medical professionals by delivering high-quality assistance throughout the customer journey. This role is ideal for detail-oriented individuals who thrive in fast-paced environments, excel in communication, and are passionate about providing exceptional service. It offers opportunities for growth within the biotech sector, supported by comprehensive training programs.
 
Key Responsibilities:
 
<ul>
<li>Achieve and exceed daily, weekly, and monthly performance goals (KPIs).</li>
<li>Accurately manage customer outreach and maintain integrity of client information.</li>
<li>Provide timely, professional assistance to customers and medical professionals.</li>
<li>Master product knowledge to deliver accurate information to customers.</li>
<li>Handle escalated issues and resolve customer challenges effectively.</li>
<li>Build and maintain strong customer relationships.</li>
<li>Support training initiatives for new hires when needed.</li>
<li>Ensure compliance with standard operating procedures and quality management systems.</li>
<li>Participate in continuous improvement and cross-functional initiatives.</li>
</ul>
 
Required Skills and Qualifications:
 
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Excellent organizational and problem-solving abilities.</li>
<li>Proven ability to meet KPIs and follow outreach protocols.</li>
<li>Attention to detail in recordkeeping, data accuracy, and compliance.</li>
<li>Proficiency in CRM tools and database management.</li>
<li>Customer service or sales experience required (biotech experience preferred).</li>
<li>2+ years of relevant experience preferred.</li>
</ul>
 
Education:
 
<ul>
<li>Bachelor’s degree preferred (or equivalent relevant experience).</li>
</ul>
 
 
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

<h3>Job Description</h3>
Customer Service Representative Summary
 
In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
 
Tasks and Responsibilities:
● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager
● Provide first level support to customers
● Resolve issues effectively, escalating as needed
● Greet customers with a professional and welcoming manner
● Speak to as many customers as possible daily
● Monitor and track recurring customer issues
● Update customer accounts
● Offer upgrade paths or new services to new and existing customers
● Support the Customer Success Manager as needed
 
Requirements:
● Demonstrate experience utilizing computers
● Ability to troubleshoot and effectively
● Clear communication with peers
● Must think independently with an attention to detail
● Track and monitor tasks to completion
● Must be team oriented and maintain a professional demeanor at all times
● Enjoy helping and speaking with customers
● Excellent customer service and communication skills
● Must have a collaborative approach and positive attitude
 
Please submit your to apply!

64,873 Customer Service Representative Jobs