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Customer Service Representative

Ascendo Resources
locationDuval County, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Responsibilities

  • Gather additional information through phone calls or written correspondence.
  • Research and verify details as necessary to complete enrollment applications.
  • Ensure compliance with both state and federal regulatory requirements.
  • Review supporting documentation for completeness and adequacy; provide final determinations or recommendations on applications.
  • Create and maintain enrollment records within applicable systems.
  • Update system records as needed to reflect changes or corrections.
  • Set up Electronic Funds Transfer (EFT) for provider Medicare payments.
  • Research and respond to both application-specific and general provider enrollment inquiries in writing.


Qualifications


  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
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