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Hearst Media Production Group (HMPG) is seeking a Business Development Executive with extensive national sales experience developing content-driven media partnerships and sponsorships for family-friendly brands/advertisers, non-profits, and foundations.&nbsp; This individual must establish and maintain senior-level relationships to develop and pitch unique multi-platform programs, ultimately closing and negotiating long-term partnership agreements.&nbsp;
The ideal candidate can leverage and create successful relationships with Executives at Fortune 500 companies, media and digital agencies, privately held brand advertisers, and non-profit and foundations executives and boards.&nbsp; This individual has sales experience pitching and negotiating national media/sponsorship contracts and a passion for creating original, mission-driven programming across linear, streaming, and digital channels. The position includes a base salary and commission structure.
This position reports to the National Sales Manager and is in office four (4) days a week at our Hearst offices located in Charlotte, NC or Glendale, CA.
Responsibilities
<ul>
<li>Proactively identify, research, and pitch new sales prospects for our family-friendly programming blocks on ABC, CBS, NBC, The CW, Telemundo, and other media and digital/social outlets</li>
<li>Support creation and present strategic, cross-media concepts ranging from in-program integrations to new, original series to multiple stakeholder groups that meet a client’s business objectives</li>
<li>Navigate complex client organizational environments to pitch and close long-term sponsorships and content production partnerships, including contract negotiation and renewal efforts</li>
<li>Collaborate with the production team and key internal stakeholders to successfully transition closed deals to activation by working with the Client Activation team to prepare for both internal and external kick-off meetings</li>
</ul>
Qualifications
<ul>
<li>8+ years of relevant business development and sales experience with a demonstrated ability to achieve sales targets</li>
<li>Agency, media company or branded content studio experience required</li>
<li>Possess a network of contacts with prospective clients of varying sizes, and most importantly, the drive to identify and develop new relationships&nbsp;</li>
<li>Strong business development skills including outbound prospecting, brand research, and cold outreach, presentation development, proposal writing, and experience presenting to C-level executives</li>
<li>Extensive experience in structuring and negotiating national media or sponsorship contractual arrangements, focused on content production, sponsorship, and distribution</li>
<li>Must be conversant with prevailing legal structures and provisions found in media and production contracts and skilled at working with attorneys to shepherd agreements through legal review</li>
<li>Ability to succeed in a cross-functional, fast-paced working environment using clear and effective written and verbal communication</li>
<li>Fluency with marketing and audience data as measured across different media including linear TV,&nbsp;streaming, and social media platforms</li>
<li>Familiarity with project finance, including navigating detailed internal and client-facing production budgets</li>
<li>Willingness to travel for client pitches and meetings</li>
<li>Proficient in Salesforce</li>
<li>Receptive to learning new, other tools/software that support the sales process (e.g. Winmo, Monday.com, etc.)</li>
</ul>
Education
<ul>
<li>Related experience and/or training considered as well as a combination of education and experience</li>
<li>HMPG is a proud supporter of military veterans. Related military training and experience will be considered</li>
</ul>
The estimated base salary range for this role is between $125,000 and $175,000. &nbsp;The actual base pay offered is dependent upon many factors, such as transferable skills, work experience, business needs, market demands and conditions, including geographic location where the work will be performed, and other factors permitted by law. &nbsp;The base pay range is subject to change and may be modified in the future.
Diversity Statement
At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.
Benefits
Hearst Television's benefit programs are modern, flexible and designed to focus on you. As a Hearst Television employee, you and your spouse or partner or dependents would have access to the following benefits.
<ul>
<li>Medical | Dental | Vision</li>
<li>401(k) matching</li>
<li>Emotional Wellness Support</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>LGBTQ+ Health Services</li>
<li>Additional benefits to meet your and your family's needs</li>
</ul>
About Company
<a href="http://www.hmpg.com" target="_blank">Hearst Media Production Group (HMPG)</a>, a business unit of Hearst Television, is an independent producer and distributor of original programming for TV stations, broadcast and cable networks and streaming services. HMPG produces hundreds of hours of Emmy® Award-winning programming annually across linear, streaming, digital and social media platforms for domestic and international distribution in 100 countries. Its popular weekly educational/informational (E/I) programming blocks air weekends nationwide including “Weekend Adventure,” on ABC stations; “CBS WKND,” on the CBS Network; “The More You Know,” on the NBC Network; “One Magnificent Morning,” on the CW Network; “Mi Telemundo” on the Telemundo Network and “Go Time” on independent stations. HMPG also produces and/or distributes a diverse slate of other programming and content including the company’s dedicated FAST channels Xplore, The Jack Hanna Channel, Rovr Pets, and Lucky Dog Channel, available on some of the most popular smart TVs and streaming platforms. HMPG has offices in New York, Los Angeles, and Charlotte. HMPG is represented by United Talent Agency

Hearst Media Production Group, LLC

Business Development (Sales) Executive

Senior Solutions Architect, IBM Corporation, Armonk, New York and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted): Lead opportunities through the qualification, definition, proof/evaluation, proposal and closure stages of the sales cycle with attention to timelines. Respond to functional and business requirements and capabilities sections of Request for Information /Request for Proposals. Engage with the sales representative and prospect to ensure that the prospect's business needs can be addressed with company's go-to market capabilities. Understand and analyze the prospect's business requirements and compose, validate, and present the best possible solution. Define Proof of Concept/ Proof of Value and custom demonstration scenarios and map functions of products to prospects' needs. Lead team on implementation of Proof of Concept/ Proof of Value and custom demos. Ensure the demonstration fulfills the prospect's requirements and highlight and differentiate company's capabilities. Define the prospect's target architecture that fulfills their business objectives. Work with the Account Executive to structure the proposal that meets the prospect's target architecture. Utilize: webMethods Integration, webMethods API Management, webMethods B2B EDI, webMethods MFT, Integration Platform as a Service (iPaaS). Required: Bachelor's degree or equivalent in Computer Science, System Engineering, Computer Programming or related and five (5) years of experience as a Solution Architect or related. Five (5) years of experience must include utilizing webMethods Integration, webMethods API Management, webMethods B2B EDI, webMethods MFT, Integration Platform as a Service (iPaaS). $203339 - $210000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference H251 in the subject line.

Senior Solutions Architect

Application Architect, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 60% telecommuting permitted): Implement reference architectures to partners or customers for their technology sets. Anticipate customer needs through data gathering. Use knowledge of customer context and solution or portfolio expertise to build credibility with customers. Improve customer interactions through feedback and observation. Plan and deliver proactive and reactive support. Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans. Identify and manage goals and opportunities across Azure Platform as a Service (PaaS) to improve customer solution health, performance, and availability. Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs. Work with support, account, and product engineering teams, and other stakeholders to ensure a streamlined customer experience. Implement lessons learned for continuous process and delivery improvement for the customer. Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers. Utilize: Microsoft Azure products (Web Apps, Logic App, API Management, Kubernetes/AKS), Visual Studio with .Net, .Net Core and C#, Microsoft Dynamics 365 CRM applications (CRM), Storage and Database (SQL Server, Cosmos DB, Azure Storage), DevOps tools (Azure DevOps build and release pipelines). Required: Master's degree or equivalent in Computer Science, Information Technology, or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master's degree) and one (1) year of experience as a Architect or related. One (1) year of experience must include utilizing Microsoft Azure products (Web Apps, Logic App, API Management, Kubernetes/AKS), Visual Studio with .Net, .Net Core and C#, Microsoft Dynamics 365 CRM applications (CRM), Storage and Database (SQL Server, Cosmos DB, Azure Storage), DevOps tools (Azure DevOps build and release pipelines). $171,660 to $200,000 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference D166 in the subject line.

Application Architect

<h3>Job Description</h3>
Job Description
Come explore the Power of Possibility with a career at SPS! We have a fantastic opportunity for an experienced Client Services Manager to come join our team in Altamonte Springs!
The Client Services Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client. While overseeing the staff onsite for all supervisory functions required.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
What will you be doing:
<ul>
<li>Proactively institutes the SPS Governance Model to ensure client satisfaction.</li>
<li>Standardizes policies and procedures, including statistical monthly reporting and benchmarks.</li>
<li>Drives operational improvements and solution design.</li>
<li>Troubleshoots and resolve all client, site management and site staff issues.</li>
<li>Coordinates, implements, and oversees any special projects.</li>
<li>Coordinates and leads vendor partner negotiations.</li>
<li>Manages site financials in terms of hours, gross margin spread, profitability and growth.</li>
<li>Manages direct reports, including managerial staff.</li>
<li>Assists in the development of training materials and execution of formal training sessions</li>
<li>Support business development internally and as directed.</li>
<li>Maintains consistent communication with client and SPS at all levels.</li>
<li>Managers the receipt, delegation, and successful completion of all client requests. Handle escalations as needed if Supervisor is unable to.</li>
<li>Meets all client and SPS deadlines.</li>
<li>Manages all resources within the operation, including people, hardware/software, and facilities.</li>
</ul>
What are we looking for:
<ul>
<li>High School Diploma (or equivalent) required.</li>
<li>Minimum of 5+ years of experience in high level relationship building and operational management.</li>
<li>Previous management/ supervisor experiences overseeing 5-10 employees.</li>
<li>Ability to build business relationships and interact effectively with C level executives.</li>
<li>Solid understanding of selling skills.</li>
<li>Exceptional computer skills.</li>
<li>Industry related experience a plus.</li>
<li>Driven by client satisfaction, with proven track record of diplomacy and ownership.</li>
<li>Strong integrity, solid business ethics.</li>
<li>Strong team approach to account management.</li>
<li>Creative strategic thinking and performance.</li>
<li>Required to maintain an overall professional appearance and attitude.</li>
<li>Adhere to all policies and procedures required.</li>
</ul>
Travel: Some local travel is required for this position. Approximately up to 25%.
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Client Services Manager

<h3>Job Description</h3>
Job DescriptionPosition Summary &amp; Role Description
Peace at HomeCare is a women-owned and operated home care agency that is well established in the Central New York Region for over 14+ years. Peace is a boutique-style, concierge companion home care agency and licensed caregiver employment agency. We deliver highly personalized services that empower clients to live independently with dignity and comfort. Our approach combines compassionate care, attention to detail, and a deep commitment to long-term, supportive relationships.
Peace at HomeCare embodies our core values:
Community - honest &amp; timely
Accountability - reliable, consistent &amp; dependable
Respect - for colleagues, families, clients and individual dignity
Excellence &amp; Compassion - in every action and interaction
Supportive Teamwork - working together to uplift others
As an employer, Peace at HomeCare is dedicated to cultivating lasting relationships and a culture of compassion, advocacy, and excellence. Our white-glove service model and commitment to quality make us a preferred choice for clients and caregivers alike.
The Client Services Manager leads client engagement efforts, ensuring that each client receives exceptional care and a seamless experience. This role involves maintaining strong client relationships, managing service delivery, addressing feedback, and collaborating across departments to enhance performance and satisfaction.
Key Responsibilities
 
<ul>
<li>
Serve as the primary liaison among clients and agency staff
</li>
<li>
Conduct regular check-ins and home visits to assess satisfaction and quality of care with clients 
</li>
<li>
Onboard new clients and ensure smooth service implementation 
</li>
<li>
Provide assistance and support for clients with Long-Term Care Insurance 
</li>
<li>
Analyze client feedback to recommend service improvements 
</li>
<li>
Collaborate with internal teams to ensure timely, effective service delivery 
</li>
<li>
Participate in the on-call rotation (after-hours and holidays) 
</li>
<li>
Foster a professional, respectful, and compassionate culture aligned with company values 
</li>
<li>
Perform additional duties as assigned to support agency operations
</li>
</ul>
Qualifications
 
<ul>
<li>
Bachelor’s degree in Human Services, Healthcare Management, or related field.
</li>
<li>
3–5 years of management experience in home care, healthcare, or related service industry.
</li>
<li>
Knowledge of state and federal home care regulations, preferred.
</li>
</ul>
Work Environment
 
<ul>
<li>
Hybrid/remote based role with frequent travel to client homes or community events.
</li>
</ul>
Compensation &amp; Benefits
 
<ul>
<li>
Competitive salary - $25.00-$30.00/hr
</li>
<li>
HRA Account with reimbursement of up to $325.00/monthly
</li>
<li>
Paid time off and holidays up to 3 weeks per year
</li>
<li>
Retirement plan eligibility after one (1) of employment with up to a 4% match, with profit sharing
</li>
<li>
Bonus opportunities 
</li>
<li>
Professional development opportunities
</li>
<li>
Pup-friendly office environment
</li>
</ul>
Join Our Team
If you’re passionate about delivering compassionate, high-quality service and want to make a meaningful difference in people’s lives, we’d love to hear from you. Apply today to grow your career with Peace at HomeCare!
 Monday-Friday, 9:00AM-5:00PM 40 hours

<h3>Job Description</h3>
Job DescriptionSalary: DOE 
Driver Provider is seeking a highly motivated and experienced Client Services Manager to lead our Tucson operations and serve as the primary point of contact for key accounts. This role bridges hospitality, logistics, new sales, and client relationship management, with oversight of day-to-day service delivery, asset utilization, and customer satisfaction in the Tucson market.
 
This is not a role for the passive or overly structuredDriver Provider is built for entrepreneurial, results-driven individuals who thrive on autonomy, ownership, and meaningful client engagement. Youll work closely with our Phoenix headquarters for cross-market coordination while serving as the local leader, ensuring our Tucson-based services consistently exceed expectations.
 
If you're passionate about delivering elite service, enjoy solving challenges on the fly, and know how to nurture client relationships, youll thrive atDriver Provider.
 
Key Responsibilities:
Client Account Management &amp; Service Excellence
<ul>
<li>Serve as the primary liaison for key Tucson Driver Provider clients, responsible for market growthbuilding, maintaining, and growing relationships.</li>
<li>Conduct regular account visits to assess satisfaction and proactively resolve issues.</li>
<li>Ensure all service touchpoints align with Driver Providers high standards for professionalism and excellence.</li>
<li>Respond quickly and effectively to client feedback and service disruptions to maintain the reputation of Driver Provider.</li>
</ul>
 
Business Development Support
<ul>
<li>Identify new sales opportunities to support Driver Providers business growth and client retention strategies.</li>
<li>Represent Driver Provider at local networking events and client meetings.</li>
<li>Provide feedback on market trends and service opportunities to inform strategic planning with the larger Driver Provider team.</li>
</ul>
 
Required Experience &amp; Qualifications:
<ul>
<li>Bachelors degree in Business, Hospitality, or related field preferred.</li>
<li>Minimum of 34 years in client-facing roles with account management, hospitality, hotel, or transportation experience.</li>
<li>At least 3 years of supervisory or managerial experience.</li>
<li>Proven background in sales, guest services, or premium service delivery strongly preferred.</li>
<li>Valid drivers license and clean driving record.</li>
<li>Must be willing to obtain a Commercial Driver License (CDL) at Driver Providers expense.</li>
<li>Able to pass a background check and drug screening per Driver Provider standards.</li>
</ul>
 
Key Skills &amp; Attributes:
<ul>
<li>Strong leadership and team development skills, aligned with Driver Providers service culture.</li>
<li>Exceptional communicationwritten, verbal, and interpersonal.</li>
<li>Highly organized with attention to detail and ability to multi-task in a fluid environment.</li>
<li>Analytical mindset; able to translate data into actionable decisions.</li>
<li>Tech-savvy: proficient with MS Office (Excel, Outlook, Word), scheduling platforms, and reporting tools.</li>
<li>Service-first mindset with a passion for delivering exceptional client experiences in line with Driver Providers reputation.</li>
</ul>
 
Schedule &amp; Work Environment:
<ul>
<li>Frequent local travel required for client meetings and on-site operational support across Driver Providers Tucson network.</li>
<li>Office work may include sitting for extended periods, computer use, and administrative tasks.</li>
<li>Fieldwork may include being outdoors in varying weather, entering/exiting vehicles, and lifting equipment or luggage up to 50 lbs.</li>
</ul>
 
Eligibility Requirements:
<ul>
<li>Must be at least 23 years old (insurance requirement).</li>
<li>Legal authorization to work in the U.S.</li>
<li>Ability to travel between Tucson and Driver Providers Phoenix hub when needed.</li>
</ul>
 
This is a role for a doer, a problem-solver, and a relationship builder. If you're looking for a dynamic opportunity with autonomy, impact, and the chance to lead within a high-touch service environment, Driver Provider wants to hear from you.

<h3>Job Description</h3>
Job DescriptionSalary: 65,0000 
Client Services Manager 
Wouldn't it be great to build your career at a growing company, recognized 6 years in a row from 2019 - 2025 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated Team Members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
Job Summary 
 
The Client Services Manager (CSM) is the focal point for client contact. The CSM is responsible for developing and maintaining a trusted relationship with the client. The CSM will plan, staff, evaluate and direct the work of one or more Client Service Representatives/Specialists. This position will take responsibility for subordinates' activities, make self-available to staff, provide regular performance feedback and develop subordinates' skills, and encourage growth. 
 
Client Services Managers may do some or all of the following:
 
<ul>
<li>Responsible for selecting, training, developing, and managing the performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing directions for workgroup(s) in accordance with the organizations policies and applicable procedures </li>
<li>Support the Client Services Representatives, Leads, and Supervisors as they directly interface with clients </li>
<li>Prepare for and lead Client Meetings </li>
<li>Prepare for and lead internal Change Management Meetings </li>
<li>Support the Team as they prepare daily reports and remittances </li>
<li>Ensure the Team is diligent about their duties </li>
<li>Support Director of Client Services in preparing for new client onboarding </li>
<li>Attend touch-base calls with client contacts as a measure toward superior client satisfaction </li>
<li>Serve as point of escalation for client concerns </li>
<li>Work with management on Client Services initiatives</li>
</ul>
Candidate Profile
 
<ul>
<li>High School diploma or equivalent required </li>
<li>Bachelors degree preferred </li>
<li>3-5 years management experience (overseeing professional staff) </li>
<li>Must have proficiency with various software applications programs including email messaging, Microsoft Word, and Excel </li>
<li>Excellent time management and organizational skills </li>
<li>Excellent oral and written communication skills </li>
<li>Excellent coaching/leadership skills </li>
<li>Ability to motivate professional staff </li>
<li>Ability to present high-level client contacts </li>
<li>Ability to work overtime as needed </li>
<li>Knowledge of changing technology </li>
</ul>
Salary
 
$65,000, plus based on experience 
 
Benefits
 
Medical/Dental/Vision 
 Life Insurance 
 Paid Time Off 
 Paid Vacation Time 
 Paid Holidays 
 Paid Bereavement 
 401k with Company Match 
 Annual Retention Bonus 
 Professional Development Grant Program 
 Employee Assistance Program 
 Ongoing Contests &amp; Prizes 
 Annual Company Events 
 Company Referral Program 
 ADP Lifemart Employee Discounts 
Schedule: 
 Full-time, on-site Monday-Friday Day shift No weekends

<h3>Job Description</h3>
Job Description
Credit Solutions of Lexington, KY is hiring a full-time Client Services Manager to oversee our client services team and provide high-level administrative support.
This management position earns a competitive salary, depending on experience. We also offer excellent benefits, including medical, dental, vision, paid time off (PTO), company-paid life insurance, a 401(k) plan, and options for remote or hybrid schedules. If this sounds like the right customer service opportunity in healthcare for you, apply today!
 
ABOUT CREDIT SOLUTIONS
Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele.
What employees say about Credit Solutions:
"What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R.
At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company based on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2024"!
 
A DAY IN THE LIFE OF A CLIENT SERVICES MANAGER
As a Client Services Manager, you play a key role in providing a high level of customer service for both our healthcare and non-hospital clients. Your main responsibilities include handling information requests and performing various administrative functions such as preparing Excel reports and corresponding with clients. In addition, you help with the research, policy development, and implementation of all aspects of our healthcare company's clerical program in collaboration with management.
Using your expert organizational and leadership skills, you maintain all clerical employee schedules as well as create necessary spreadsheets and logs. At times, you follow up with clients about direct pay requests and settlement offers as well as answer questions and requests via email and phone. You recover client receivables and handle all past due invoices in a timely manner while upholding the highest standards of quality customer service.
To keep your employees up to date on their jobs, you design top-notch customer service training programs as well as promote a professional and compliant work culture. You routinely seek out new improvement ideas from your clients and staff to ensure your department is working smoothly and everyone is satisfied. Helping others and maintaining a sense of order is what you're good at, and this is why you are perfect in this administrative position in our healthcare company!
 
QUALIFICATIONS FOR A CLIENT SERVICES MANAGER
<ul>
<li>College degree OR 5+ years of experience in a managerial role</li>
<li>Experience in a management or leadership position</li>
<li>Experience with building client relationships</li>
<li>Familiarity with hospital software systems</li>
<li>Proficiency with Microsoft Excel</li>
<li>Excellent customer service skills</li>
</ul>
Experience working in the hospital business would be a plus but multiple factors will be taken into consideration. Do you have excellent verbal and written communication skills? Can you balance multiple tasks while demonstrating good time management? Do you have superb problem-solving abilities? Are you a highly organized individual? Can you maintain a positive and professional attitude? If so, you might just be perfect for this administrative position in healthcare!
 
READY TO JOIN OUR TEAM?
We understand your time is valuable, so we have a very quick and easy application process. If you feel that you have the right administrative skills for this customer service management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

<h3>Job Description</h3>
Job Description
FMR is a trusted resource to some of the world’s most admired brands. We've provided solutions for some of the largest digital and database integration projects in the automotive industry, one of the most complicated landscapes to manage successfully. We’re effective and we’re fast. When speed-to-market, cost and system performance are essential, FMR’s solutions meet the challenge. We pride ourselves on careful listening, continuous improvement during development, and turning good ideas into competitive advantages. Our agile development approach allows for rapid responses to complex, evolving requirements. Uniquely positioned from other firms by our ability to develop proprietary Information Technology solutions, we help transform the connection between our clients and their customers.
FMR is looking for an Account Services Manager&nbsp;to add value to our current and incoming programs.&nbsp;
Responsibilities
<ul>
<li>Serve as the lead point of contact for all customer account management matters.</li>
<li>Build and maintain strong, long-lasting client relationships.</li>
<li>Negotiate contracts and close agreements to maximize profits.</li>
<li>Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.</li>
<li>Ensure the timely and successful delivery of our solutions according to customer needs and objectives.</li>
<li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</li>
<li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.</li>
<li>Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)</li>
<li>Prepare reports on account status.</li>
<li>Collaborate with sales team to identify and grow opportunities within territory.</li>
<li>Assist with challenging client requests or issue escalations as needed.</li>
</ul>
Requirements and skills
<ul>
<li>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role</li>
<li>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.</li>
<li>Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)</li>
<li>Experience delivering client-focused solutions to customer needs.</li>
<li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</li>
<li>Excellent listening, negotiation, and presentation abilities</li>
<li>Strong verbal and written communication skills</li>
<li>BA/BS degree in Business Administration, Sales, or relevant field</li>
<li>Account management and/or sales experience in the automotive industry&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Gaithersburg, MD Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required; however, candidates with an Associate degree and relevant experience will also be considered.</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
BAYADA Offers:
<ul>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Benefits, click here</li>
<li>Comprehensive salary</li>
<li>Medical / Dental / Prescription / Vision</li>
<li>Paid time off</li>
<li>Tuition reimbursement</li>
<li>401k with company match</li>
</ul>
Annual salary of $55,000, with the potential to earn more through incentives
#LIRX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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