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<h3>Job Description</h3>
Job DescriptionSalary: Salary Range: $58,000$73,000 DOE 
About Us:
Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems administration, help desk, and strategic planning services to clients across the United States. Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become our clients trusted partners in IT.
At Echopath, we don't just talk about our four core valueswe live them every day: 
<ul>
<li>Be Compassionate </li>
<li>Exhibit no drama </li>
<li>Own it! </li>
<li>Achieve Lifelong Learning </li>
</ul>
If you're looking to join a team that values people as much as performance, Echopath might be your next home.
 
Job Summary:
We're seeking a client-facing IT Support Engineer to join our Tier 2 team, delivering hands-on desktop and system deployment services while providing dedicated technical support to our valued clients. As a Tier 2 Support Engineer, you'll be the escalation point for our Tier 1 team and a trusted technical advisor to our clients.
 
Qualified candidates will have a passion for exceeding expectations, strong communication skills, and a consistent professional manner and experience providing front-line assistance to clients both remotely and in person. You'll troubleshoot advanced issues, deploy solutions, and collaborate with other engineers to ensure seamless service delivery.
 
Requirements:
<ul>
<li>3-5 years of experience in IT support, preferably in an MSP environment </li>
<li>Strong knowledge of Windows Server, Active Directory, and Office 365</li>
<li>Familiarity with cloud platforms (Azure, AWS)</li>
<li>Experience with RMM tools and ticketing systems (e.g., ConnectWise, Datto)</li>
<li>Excellent communication and customer service skills </li>
<li>Ability to confidently use tools like ping, tracert, nslookup, and netstat</li>
<li>Competent knowledge of local and wide area networks, switches, routers, and network topologies</li>
<li>Experience with common VPN types and configurations</li>
<li>Understanding of the OSI model, IP addressing, subnetting, and routing concepts </li>
<li>Collaboration skills</li>
<li>Critical thinking/root cause analysis</li>
<li>Accountability</li>
<li>Adaptability</li>
<li>Attention to detail</li>
<li>Degree in IT or related skills and/or comparable work experience</li>
<li>Relevant certifications (CompTIA Network+, Microsoft, Cisco) are a plus</li>
</ul>
 
Responsibilities:
<ul>
<li>Serve as an escalation point for Tier 1 engineers</li>
<li>Respond to and resolve escalated tickets from Tier 1 support</li>
<li>Provide remote and onsite support to customers, ensuring minimal downtime and disruption</li>
<li>Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while providing our customers with a friendly and helpful experience</li>
<li>Participate in recurring operational tasks such as patch management, antivirus/EDR monitoring, and backup validation</li>
<li>Troubleshoot and resolve issues with Windows workstations, servers, Office 365/Microsoft 365, Active Directory, Exchange, VPNs, backups, firewalls, and endpoint security solutions </li>
<li>Document solutions and contribute to process improvement by sharing knowledge with peers</li>
<li>Assist with onboarding new clients and deploying infrastructure</li>
<li>Escalate issues not resolvable via knowledge base to Tier 3, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom)</li>
<li>Maintain a strong customer service focus by communicating clearly, setting expectations, and providing timely updates</li>
<li>Participate in on-call rotation and occasional after-hours support </li>
</ul>
 
What We Offer:
At Echopath, we believe that great work starts with a great environment. We're proud to offer a competitive benefits package and a culture that supports your growthboth professionally and personally.
<ul>
<li>Competitive salary</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Hybrid work</li>
<li>Generous PTO and paid holidays</li>
<li>Flexible Spending Account (FSA)</li>
<li>100% employer-paid basic term life &amp; AD&amp;D insurance</li>
<li>Ongoing training and certification support</li>
<li>A collaborative, tech-forward culture</li>
<li>Flexibility and support to help you thrivepersonally and professionally</li>
</ul>

Tier 2 Support Engineer

<h3>Job Description</h3>
Job Description
The construction technical sales engineer is responsible for generating leads, advancing the sales process, communicating with customers, understanding their needs, and ensuring a smooth sales process; closing new business, and achieving/assisting in achieving opportunity-based sales quotas aligned with EJOT’s segment targets. The construction technical sales engineer will research to identify leads and reach business targets through in-person “cold calls”, referrals, telephone, email, web and by visiting job sites.
DUTIES AND RESPONSIBILITIES
<ul>
<li>Identify new sales opportunities primarily within the construction industry by researching and qualifying new leads through inbound lead follow-up and outbound cold calls, emails and job site visits.</li>
<li>Travel to customer sites to assist in service assessments and solution or service product development.</li>
<li>Gains competitive market analysis information and helps develop sales and marketing strategies for specific market sectors with continuous elaboration of competitor and market information.</li>
<li>Utilizes a “local market” approach to understand customers' fastening application needs and identify sales opportunities utilizing EJOT’s innovative and proprietary fastening solutions.</li>
<li>Develops and maintains strong relationships up and down the decision chain, including with applicators, specifiers, and distributors.</li>
<li>Provide sales presentations to customer personnel when required.</li>
<li>Prepare technical proposals such as drawings, presentations, and case studies.</li>
<li>Maintain relationships with internal product managers to understand current and future technology states.</li>
<li>Become familiar with the EJOT global team and apply best practices, benchmarking, or other tools to grow the USA market.</li>
<li>Explaining and demonstrating features of products and services, both virtually and in a laboratory.</li>
<li>Staying informed about competing products and services.</li>
<li>Answer potential customers' questions and send additional information via email.</li>
<li>Achieve annual sales quotas.</li>
<li>Perform other duties as assigned.</li>
</ul>
REQUIRED SKILLS AND ABILITIES
<ul>
<li>Experienced in construction systems such as Industrial lightweight building applications (roof &amp; wall) building envelopes, rainscreens, insulation, solar products, etc.</li>
<li>Experience working with applicators, distributors, specifiers, and sub-component suppliers.</li>
<li>Demonstrated record of business development.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Familiar with using virtual tools to market, develop, communicate, and train potential customers.</li>
<li>Comfortable marketing in a conference or technical show environment.</li>
<li>Good organizational skills and the ability to multitask.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Exceptional sales and customer service skills.</li>
<li>Self-motivated, self-driven, and embraces the selling experience.</li>
<li>Proficiency in Microsoft Office software and CRM a plus.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Prolonged times for application support at job sites and visit project sites.</li>
<li>Prolonged time visiting the decision chain up and down, including applicator, specifier, and distributor when needed.</li>
<li>Must be able to travel both domestically and internationally.</li>
<li>Ability to stand for long periods in a trade show environment when needed.</li>
</ul>
EDUCATION AND EXPERIENCE
<ul>
<li>Experienced in sales, construction business, and application knowledge</li>
<li>5 – 10 years of application experience related to construction systems such as Industrial lightweight building applications (roof &amp; wall), building envelopes, rainscreens, insulation, solar products, etc.</li>
<li>Demonstrate ability and interest to learn technical knowledge as it applies to the construction industry and joining technologies.</li>
</ul>

Construction Technical Sales Engineer

<h3>Job Description</h3>
Job Description
We are seeking a driven Technical Sales Engineer to support our growing sales efforts in the Magnetics product group. This role is critical in helping qualify opportunities, provide high-value technical support, and guide both customers and internal sales teams through the technical aspects of the sales cycle.
The ideal candidate will play a pivotal role in identifying and converting new business, with a strong emphasis on technical communication, value-added solution selling, and nurturing early-stage opportunities into long-term customers. While this role is primarily focused on magnetics, cross-selling into our other product categories will be rewarded with performance-based bonus incentives.
Key Responsibilities:
<ul>
<li>Opportunity Qualification &amp; Support
<ul>
<li>Work closely with sales and marketing to vet and qualify inbound and outbound leads.</li>
<li>Evaluate customer technical requirements and assess alignment with our magnetics product offering.</li>
<li>Prioritize high-potential opportunities and support hand-off to appropriate sales channels.</li>
</ul>
</li>
<li>Technical Communication
<ul>
<li>Serve as the subject matter expert on transformers, inductors, chokes, and other magnetic components.</li>
<li>Translate customer technical specifications into actionable product recommendations or custom solutions.</li>
<li>Provide detailed product information, application guidance, and design-in support.</li>
</ul>
</li>
<li>Sales Enablement
<ul>
<li>Partner with internal account managers, distributors, and regional reps to move opportunities forward.</li>
<li>Attend customer calls, provide pre-sales technical guidance, and respond to RFQs with appropriate documentation and product data.</li>
<li>Track all activity and opportunity stages within CRM systems.</li>
<li>Content creation for internal and external for sales promotion.</li>
</ul>
</li>
<li>New Customer Acquisition &amp; Cross-Selling
<ul>
<li>Drive growth by converting new magnetic customers into active accounts.</li>
<li>Receive tiered compensation for new customer wins, with additional kicker bonuses for any successful cross-selling into other product groups (e.g., relays, displays).</li>
</ul>
</li>
<li>Collaboration &amp; Feedback Loop
<ul>
<li>Provide feedback to product management on customer needs and market trends.</li>
<li>Assist with product training for internal sales staff and external channel partners.</li>
</ul>
</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Electrical Engineering, Electronics Technology, or related technical field (or equivalent experience).</li>
<li>3+ years in technical sales, field applications, or product support – ideally in magnetics, power components, or related electronic hardware.</li>
<li>Strong understanding of power components and their applicability to their customer design.</li>
<li>Demonstrated ability to support full-cycle sales, especially early-stage qualification and solution crafting.</li>
<li>Excellent communication and presentation skills, both written and verbal.</li>
<li>CRM proficiency (e.g., Salesforce) and experience with quoting tools is a plus.</li>
<li>Comfortable working cross-functionally and independently in a fast-paced, growth-oriented environment.</li>
</ul>
Why Join Us?
<ul>
<li>Direct impact on the company’s growth in a high-priority product group.</li>
<li>Compensation structure designed to reward new customer wins and expansion efforts.</li>
<li>Opportunity to work at the intersection of engineering and sales, solving real-world challenges.</li>
<li>Flexible working environment and collaborative culture.</li>
</ul>
Company DescriptionZettler Group is a leading provider of advanced electronic components and solutions, specializing in relays, displays, and transformers. We are dedicated to delivering innovative products and exceptional customer service to clients globally. 
<h3>Company Description</h3>
Zettler Group is a leading provider of advanced electronic components and solutions, specializing in relays, displays, and transformers. We are dedicated to delivering innovative products and exceptional customer service to clients globally.

Technical Sales Engineer - Magnetics

<h3>Job Description</h3>
Job Description
Direct Hire | Paid Relocation | 100% Onsite
Company Overview
<ul>
<li>Major manufacturer of high-technology electronic and fiber optic connectors and cables.</li>
<li>Products primarily serve the medical device and aerospace/defense industries.</li>
</ul>
Role Details
<ul>
<li>Title: PCB Applications Engineer IV</li>
<li>Location: Snoqualmie, WA (100% onsite)</li>
<li>Schedule: 40 hrs/week | Mon–Fri, 9 AM – 5 PM (flexible start times for commute needs; 9 AM latest start)</li>
<li>Travel: Limited, mostly conventions/events</li>
<li>Relocation: Paid relocation (depending on candidate circumstances; negotiable)</li>
<li>Overtime: Not required but occasionally necessary</li>
</ul>
Compensation &amp; Benefits
<ul>
<li>Salary Range: TBD on candidates</li>
<li>PTO: 2 weeks (prorated); negotiable up to 3 weeks max</li>
<li>Other: Must be ITAR compliant; no visa sponsorships</li>
</ul>
Qualifications
<ul>
<li>Education: Engineering degree require</li>
<li>Experience:
<ul>
<li>Minimum 5+ years relevant industry experience (10 years preferred)</li>
<li>Direct experience with FPC/PCB/PCBA</li>
<li>Must understand of Client’s product applications (design, sales, customer service)</li>
</ul>
</li>
<li>Technical Skills:
<ul>
<li>Ability to read customer drawings &amp; stackups</li>
<li>AutoCAD or similar CAD/3D software required</li>
<li>Familiarity with schematics/design</li>
<li>IPC knowledge preferred; PMP certification preferred; Six Sigma/Lean experience not required</li>
</ul>
</li>
<li>Industry Background: Medical device preferred; aerospace, defense and semiconductor acceptable secondary backgrounds</li>
</ul>
Candidate Profile Sought
<ul>
<li>" Trifecta”:
<ol>
<li>Technical expertise (PCB/FPC/PCBA design knowledge)</li>
<li>Sales acumen (can close deals and support customers directly)</li>
<li>Customer service orientation (strong relationship management throughout lifecycle)</li>
</ol>
</li>
<li>Must be able to address customer technical questions without deferring to internal teams.</li>
<li>Personality fit is key — strong communicator and client-facing professional.</li>
</ul>
Interview Process
<ol>
<li>Initial phone screen (VELO)</li>
<li>Virtual / Teams interview with Amphenol management</li>
<li>On-site interview &amp; shop tour
<ul>
<li>Includes 10–30 min technical presentation (project-based or past design example)</li>
</ul>
</li>
</ol>
Company DescriptionCome join the Workforce of the Future with ERS. We have been placing qualified candidates in the at some of the most successful companies for 53 years. Become a part of our team! 
<h3>Company Description</h3>
Come join the Workforce of the Future with ERS. We have been placing qualified candidates in the at some of the most successful companies for 53 years. \r\n\r\nBecome a part of our team!

Design Engineer PCB Technical Sales

<h3>Job Description</h3>
Job Description
An established, privately-owned engineering and manufacturing organization is seeking a Technical Project Engineer to join their team. This company develops and manufactures high-performance propulsion systems for military and commercial aerospace applications, fostering a culture of creativity, collaboration, and continuous learning.
Position Overview
The Technical Project Engineer will manage projects from initiation through closeout, ensuring high-quality output within schedule and cost constraints. This cross-functional role supports design and manufacturing tasks while collecting and reporting program status to stakeholders.
Key Responsibilities
<ul>
<li>
Work within an integrated manufacturing and product design team.
Develop discrepancy-free processes by improving work instructions, design intent, and process techniques through data-driven statistical analysis to support full PPAP verification.</li>
<li>Collaborate with quality teams to enhance PPAP processes by implementing lessons learned across the organization.</li>
<li>
Ensure on-time product qualification by:
</li>
<li>Addressing customer questions regarding product manufacture through the Manufacturing Maturity Assessment (MMA) process.</li>
<li>Developing qualification plans and reports with input from internal and external stakeholders.</li>
<li>Partner closely with project leadership to maintain the project schedule and scope.</li>
<li>Seek cross-functional opportunities to expand knowledge in manufacturing process development, product qualification, design, and testing from a project and systems perspective.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's or Master's Degree in Engineering (Mechanical or Aerospace preferred).</li>
<li>Minimum of 5 years of practical project experience in engineering design, manufacturing, testing, and analysis.</li>
<li>
Highly motivated, organized, approachable, natural planner, and decisive.
</li>
<li>Ability to summarize and present critical program elements, current status, and future plans.</li>
<li>
Strong analytical and problem-solving skills.
</li>
<li>
Proficiency with NX and Teamcenter.
</li>
<li>Excellent time management, organizational, written, and verbal communication skills.</li>
<li>Proficiency with Microsoft Project and Microsoft Office Suite (Outlook, Word, Excel, Project, PowerPoint).</li>
<li>
U.S. citizenship required.
</li>
<li>Ability to obtain a U.S. Government Security Clearance if needed (eligibility required).</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in product development with expertise in manufacturing process design, product definition/design, or product testing.</li>
<li>
Customer interface experience.
</li>
<li>
Familiarity with PPAP, statistics, or product quality.
</li>
<li>
Experience with DoD programs.
</li>
<li>
Active Secret Clearance.
</li>
<li>
Onsite 100% (no remote option)
</li>
</ul>
Relocation: Yes
Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids, and alcohol, as policy dictates.

Technical Project Engineer

<h3>Job Description</h3>
Job Description
Job description:
• Install, maintain, and troubleshoot Loramendi’s machinery and systems
• Work with PLCs and automation systems • Provide technical support to clients
• The position requires travel Candidate requirements:
• Strong knowledge of PLC programming and troubleshooting, mainly, Allen-Bradley.
• Technical background in mechanics, electronics, or industrial automation
• Excellent problem-solving skills
• Willingness to travel on short notice
Why Loramendi?
• Work with cutting-edge technology in a global environment
• Competitive compensation and benefits, such as: Medical and dental insurance, 401K…
• Be part of an innovative, growing company with decades of expertise
Company DescriptionLoramendi is a leader in foundry equipment manufacturer 
<h3>Company Description</h3>
Loramendi is a leader in foundry equipment manufacturer

Technical Service Engineer

<h3>Job Description</h3>
Job DescriptionThis Jobot Job is hosted by: Holly Leahy Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $140,000 - $175,000 per year 
A bit about us:
 Established and growing company that specializes in rugged and reliable data logging products and sensors that are engineered for extreme test environments for an array of exciting industries. 
Why join us?
 We offer a comprehensive compensation package including but not limited to: 
<ul>
<li> A competitive salary </li>
<li> Full benefits (Medical, Dental, Vision) </li>
<li> 401K with match</li>
<li> Performance based bonuses!!</li>
<li> Clean facilities</li>
<li> Friendly team </li>
<li> Generous PTO/Sick time</li>
<li> Health savings account</li>
<li> Life insurance</li>
<li> Parental leave</li>
<li> Professional development assistance</li>
<li> Referral program</li>
<li> Relocation assistance</li>
<li> Retirement plan</li>
<li> Tuition reimbursement</li>
</ul>
 
Job Details
 Technical Sales Manager – Data Acquisition &amp; Test Systems Overview: You know how to sell—but more importantly, you know how to listen, solve complex problems, and build lasting trust with technical clients. If you're searching for a role where your expertise in test and measurement or data acquisition systems is as valued as your ability to close deals, this opportunity may be exactly what you’re looking for. A leading manufacturer of advanced data acquisition and test systems is seeking a Technical Sales Manager. This role requires someone who can communicate fluently with engineers, navigate long and technical sales cycles, and deliver high-value solutions. The position is based in Southern California and offers a dynamic, high-impact career path within a respected, innovation-driven company. Position Summary: The Technical Sales Manager is responsible for both direct sales and supporting a global network of reseller partners. This role combines technical expertise with sales strategy, customer engagement, and channel development. Key Responsibilities: Identify, develop, and close new sales opportunities. Collaborate with the executive sales team to create and implement sales strategies focused on growth and customer success. Enable and support global sales partners with training, joint sales calls, and quarterly reviews. Prepare detailed, customized proposals and quotations based on customer needs. Maintain accurate sales forecasts and reports using Salesforce CRM. Assist in defining custom accessories or solutions to meet complex application requirements. Conduct in-person and virtual product demonstrations. Promote company offerings through social media, particularly LinkedIn. Contribute insights to help guide new product development based on market demand. Partner with customer service and technical support to ensure high levels of customer satisfaction. Represent the company at trade shows, conferences, and industry events. Take on additional responsibilities as needed by leadership. Qualifications &amp; Skills: Bachelor’s degree in Electrical Engineering or a related technical field. At least 5 years of experience in technical sales within the test and measurement, data acquisition, or similar industry. Deep understanding of data acquisition systems, sensors, and related software. Proven ability to manage complex sales cycles and customer relationships. Formal sales training (e.g., Sandler, Miller-Heiman) is a plus. Experience with dynamic test and measurement applications is required. Strong skills in LinkedIn prospecting and use of tools like Sales Navigator are preferred. Confident in delivering compelling product demonstrations and technical presentations. Excellent time management, organizational, and communication skills. Proficiency with Microsoft Office tools and the ability to learn proprietary software solutions. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com. 
<h3>Company Description</h3>
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Technical Sales Engineer Manager

<h3>Job Description</h3>
Job Description
Technical Sales Engineer - GA
Our client, a national construction products manufacturer, is seeking a technical sales professional (Stormwater Products) to join their growing team. The territory is primarily focused in the Atlanta area
.
Primary Responsibilities
Employ technical skills to conduct presentations, develop project specifications and grow project pipeline.
Develop and maintain professional relationships with accounts including consulting engineering firms, regulatory agencies, contractors, developers and landscape architects.
Manage pipeline using CRM to measure project specific performance. Update continuously to ensure information is timely, accurate and complete.
Provide technical and marketing assistance to other team members as needed.
Continuously improve technical expertise and knowledge of product line, Competitive products and Civil Engineering infrastructure trends.
Acquire and continuously improve consultative marketing and transactional selling skills.
Account ownership – own the client relationship and leverage internal support network to deliver solutions.
Attend local Engineering functions such as ASCE meetings and participate at local tradeshows. Other duties as assigned.
Requirements
BS in Civil Engineering, Environmental Engineering or related field.
Ability to understand the engineer of record, site owner and contractor’s needs and guide them to the appropriate product solution for each stormwater project.
Ability to communicate technical information, concepts and applications very effectively using consultative marketing skills.
Efficient at interpreting Civil Site plans
Proficient in Microsoft office, CRM
Must have valid Driver’s license
Local travel with occasional overnight 
For more information, please submit your resume to: <a href="mailto:blake@mriz.net" target="_blank">blake@mriz.net</a>
Visit our website at <a href="http://www.mriz.net" target="_blank">www.mriz.net</a>
Due to the high volume of resumes received, only applicants with SPECIFIC EXPERIENCE requested by our clients will be contacted. All replies are held in strict confidence. MRI Zionsville WILL NOT share your personally identifiable information WITHOUT your permission.
Keywords: sales, representative, professional, account executive, account manager, business development, Engineering, civil engineer, construction, sales engineer, building products, professional engineer, public works, DOT, construction materials, precast, concrete, architectural sales, PVC, metal pipe, concrete pipe, HDPE pipe, stormwater, sewer, specifying products, waterworks, spec sales, technical sales, filtration, culvert, stormwater, storm sewer, hydraulics, storm, drainage

Technical Sales Engineer - GA

<h3>Job Description</h3>
TITLE: Technical Support Engineer
POSITION TYPE: Full Time (W2) 
LOCATION: Plano, TX, USA
 
ABOUT WorldLink:
 
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
 
For more information about our craft, visit <a href="https://worldlink-us.com" target="_blank">https://worldlink-us.com</a> .
 
WHO we’re looking for:
We are looking for a Technical Support Engineer who will support engineering projects by adapting and applying engineering techniques, conducting tests and inspections, and preparing reports and calculations.
 
Role and Responsibilities:
 
 
• Strong knowledge and experience with 4G / 5G 3GPP technologies
• Strong knowledge and experience supporting/working on wireless network deployments (LTE/5G), SW/FW upgrades, installation and commissioning process
• Ability to manage work flow in a ticketing system. Document issues/support request raised by customer and provide updates until issue resolution in the Remedy Sales force ticketing tool
• Working with customers on a day-to-day basis to resolve customer network issues and provide technical support over the phone and email
• Support the customer C&amp;I team by answering questions on the Samsung equipment, assisting during trouble shooting, and identifying root cause.
• Potential to grow into a Tier 3 or technical SME role
• Desire to serve in a lead capacity with ability to train and direct activities of junior engineers
• Ability and desire to cross train on different RAN Technologies
• Manage escalations on pre commercial sites during customer C&amp;I activities with Samsung higher Tiers
• Provide debug log analysis, check network configuration, and support customer as needed.
• Experience troubleshooting RAN / RF performance issues.
• Experience with wireless network architecture, protocols, RF optimization and standards
• Be able to review various Engineering and Operational MOPs and provide feedback
• Review and provide updates and resolutions on open tickets before escalation to a higher support tier
•Build strong relationship with higher support tier teams to gain knowledge and collaborate in order to gain expertise
• Strong communication (oral and written) and good presentation skills
• Lead calls successfully with customers on technical discussions where there may be a difference in opinion. Overcome adversity and resolve issues with alignment
• Contribute in the adaptation of tools for process improvement, automation, and increasing efficiencies
• Provide On Job Training to the customer on a quarterly basis and as needed
• Meet ticket quality and productivity standards
• Perform knowledge sharing with all team members to enhance training
Lead calls successfully with customers on technical discussions where there may be a difference in opinion. Overcome adversity and resolve issues with alignment
 
Desired Skills and Experience:
• Strong knowledge in LTE and 5G network architecture (RAN and CORE Network Elements) and IP network
• Prior experience in commissioning, integration and network support related activities is a must
• Experience with wireless network architecture, protocols, RF optimization and standards
• Strong communication (oral and written) and good presentation skills
• Experience with Samsung RAN products is a plus
• Senior level customer support experience with mobile wireless network carriers
• Previous experience in a Senior or Lead support role with a leading network equipment manufacture
• Ability to write basic or advanced scripting in Unix, Python or other programming languages is a plus
•Experience with use of AI to enhance productivity and efficiency preferred
Required Experience and Education:
• BS EE or CS or other related field required. MS EE or CS or other related field preferred.
• 5 years minimum of telecom related work experience
• Strong knowledge of wireless network architecture concepts especially in RAN domain
• Experience with Virtualized RAN Network and applications
• Good knowledge and experience with Unix Bash Shell Scripting and Perl/Expect Scripting
• Strong customer support experience
• Experienced in investigating and evaluating data trends for problem resolution

Technical Support Engineer ( 4G / 5G 3GPP technologies)

<h3>Job Description</h3>
Job DescriptionAt Talentcare, we are innovators in solving recruiting challenges, delivering tailored solutions that set us apart. We’re&nbsp;looking for an intellectually curious data enthusiast to help transform Talent Acquisition by leveraging&nbsp;AI in an ethical and profoundly human way. In this role, you’ll&nbsp;report to our Vice President of Data and AI and collaborate closely with peers to enable transformation at scale.&nbsp; You are seeking a hands-on Data Engineering role and have deep expertise in Spark SQL, PySpark, Python, and Data Pipelines. In this role, you will be involved in the full software development lifecycle—from design and implementation to testing, deployment, and ongoing support—building scalable data solutions for our clients.&nbsp; Talentcare&nbsp;Full-Time Employee Benefits Include 
<ul>
<li>Unlimited PTO&nbsp;</li>
<li>Day off during the week of your birthday!&nbsp;</li>
<li>Medical, Dental, &amp; Vision - eligibility begins 30 days&nbsp;after your first day of employment&nbsp;</li>
<li>17 Paid Holidays&nbsp;</li>
<li>401K&nbsp;</li>
<li>100% Company Paid Short-Term &amp; Long-Term Disability&nbsp;</li>
<li>Remote Work Environment&nbsp;</li>
</ul>
If you thrive in a high-performance environment, enjoy working directly with top executives, and are ready to make a meaningful impact, apply now for our Senior Technical Data Engineer!&nbsp;Responsibilities
<ul>
<li>Design, develop, and maintain&nbsp;data pipelines using Spark SQL, PySpark, and Python.&nbsp;</li>
<li>Leverage AWS services to build and optimize&nbsp;data solutions.&nbsp;</li>
<li>Collaborate effectively with team members across varying experience levels.&nbsp;</li>
<li>Adapt quickly to changing priorities and contribute to a dynamic, fast-paced environment.&nbsp;</li>
</ul>
Required SkillsRequired Qualifications: 
<ul>
<li>3–5 years of application development experience with AWS.&nbsp;</li>
<li>Proven experience in data pipeline creation and implementation.&nbsp;</li>
<li>Proficiency&nbsp;in Spark SQL, PySpark, Python, and AWS services.&nbsp;</li>
<li>Familiarity&nbsp;with S3, MySQL, Redshift, SQL Server, Glue, and shell scripting.&nbsp;</li>
<li>Strong foundation&nbsp;in Computer Science (data structures, algorithms, software design).&nbsp;</li>
<li>Excellent communication skills for both technical and non-technical audiences.&nbsp;</li>
<li>Bachelor’s degree in Computer Science, MIS, Math, Engineering, or related field.&nbsp;</li>
<li>Experience with Agile methodologies and technical documentation.&nbsp;</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience with DevOps practices and CI/CD pipelines.&nbsp;</li>
<li>Understanding of Data Science principles, including feature engineering.&nbsp;</li>
<li>Ability to thrive in a fast-paced, agile development environment.&nbsp;</li>
<li>Strong stakeholder management and ability to influence leadership.&nbsp;</li>
</ul>

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