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<h3>Job Description</h3>
Job DescriptionDescription:
 
At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.
 Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.
 Key Responsibilities:
<ul>
<li>Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.</li>
<li>Payment Collection: Collect co-payments and manage billing inquiries.</li>
<li>Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.</li>
<li>Communication: Answer phone calls and emails promptly, providing accurate information and assistance.</li>
<li>Referrals Management: Communicate with referring offices and follow up with patients as necessary.</li>
<li>Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.</li>
<li>Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.</li>
</ul>
Qualifications:
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to multi-task and manage time effectively in a fast-paced environment.</li>
<li>Proficient in using dental practice management software, required.</li>
<li>Previous experience in a dental or medical office is preferred.</li>
<li>A positive attitude and a team-oriented approach to work.</li>
</ul>
Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF
Travel: Traveling between Holly Springs and Cary locations 
 
Benefits:
<ul>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
 
Requirements:

Patient Care Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
IMA Patient Care Coordinator Job Description
Department: Scheduling – Business Office
Reports To: Patient Care Coordinator Lead &amp; Practice Administrator
Supervisory Responsibilities: None
Department Business Hours: 8:00am-5:00PM Monday through Friday.
General Summary of Duties: Coordinates care with patients, referring providers and IMA Providers to schedule appropriate office appointments/ procedures. Obtains and directs patient EMR to IMA providers for approval. Advises patients of procedural and financial preoperative requirements at the clinic, ambulatory surgery center or hospital. This position is also responsible for making patient appointments, answering calls from a multi-line phone system, and following medical practice procedures.
Major Responsibilities/Tasks:
Patient Care Coordination:
1. Coordinate and schedule procedures, new patient, and follow-up appointments as designated by physicians according to established policies and procedures.
2. Interact with patients’, physicians and other staff within the clinic and at outside facilities providing accurate, timely, and responsive information.
3. Review and accurately triage incoming referrals with precise documentation, within an appropriate response time. Obtain additional documentation as requested by IMA providers.
4. Collaborate with patients, referring providers/clinics to inform of IMA processes and expectations to obtain requested care.
5. Direct, and process referrals to appropriate IMA Physician/ Staff. Ensure that individual IMA Provider scheduling preferences are met.
6. Coordinate processes and timing as required to meet physician and facility and insurance requirements.
7. Coordinate arrangements for anesthesia, procedure prep, and outside facilities.
8. Schedule diagnostic therapy and other treatments as requested by the Physicians / Medical Providers at IMA.
9. Obtain authorization for procedures from patient’s insurance company.
10. Provide patient with accurate preoperative information and advise patients of preoperative procedure and financial requirements.
11. Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
12. Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.
13. Obtain accurate information from patients and ensure all registration forms are complete.
14. Collect patient pre-payments for procedures as deemed necessary.
15. Provide information to patients regarding unpaid balances prior to procedures or appointments.
16. Accurately scan/import required paperwork into the electronic medical record system.
17. Review demographic, financial and clinical paperwork to assure completion before the scheduled procedure or surgery date (This includes ABNs, if applicable).
18. Maintain files and patient records in a confidential manner in accordance to HIPAA and IMA policy.
19. Serve as a back-up for monitoring the Phone Que during high call volume times.
20. Perform other duties as assigned.
21. Distribute telephone inquiries generated to the appropriate department or person.
22. Receive and route messages and faxed, couriered, and other incoming documents in an accurate and timely manner.
23. Document returned mail in electronic medical records system.
24. Stock department and request supplies as needed.
25. Maintain a clean and organized work space.
26. Maintain a neat and professional appearance as specified in the dress code policy.
27. Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
28. Uses manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
29. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Monitors daily schedules for physicians/clinicians or medical assistants prior to each day’s visits to ensure no discrepancies and minimal gaps in the clinic schedule.
30. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to front office or scheduling. Consults with supervisor about any system problems.
31. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
EDUCATION: High school diploma or GED.
EXPERIENCE: A preferred minimum of two years of administrative assistant experience in a medical office, including experience with insurance preauthorization and patient collections.
Performance Requirements:
Knowledge:
· Knowledge of clinic policies and procedures.
· Knowledge of medical terminology and insurance practices.
· Knowledge of computer programs and applications.
· Knowledge of grammar, spelling, and punctuation to type, review and edit reports, documentation and correspondence.
· Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
· Knowledge of CPT and ICD-10 coding.
Skills:
· Skill in operating office equipment
· Skill in handling paperwork/filing adequately.
· Skill in handling incoming phone calls and triaging appropriately.
· Skill in written and verbal communication.
· Skill in gathering, interpreting, and reporting insurance information.
· Skill in trouble-shooting insurance issues and resolving appropriately.
Abilities:
· Ability to type 45 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
· Ability to operate multi-line phone system and route calls/tasks appropriately to needed departments.
· Ability to work effectively as a team member with physicians and other staff.
· Ability to be congenial, calm and effective under pressure.
· Ability to deal effectively with angry and upset patients.
· Ability to deal effectively with and resolve conflict situations.
· Ability to communicate and interact diplomatically and politely with patients, the public and co-workers.
· Ability to use the English language both orally and in writing.
· Ability to read and follow written instructions.
· Ability to sort and file materials correctly by alphabetic or numeric systems.
· Ability to interpret and understand insurance benefits and reimbursement.
· Ability to flexibly respond to changing demands.
· Ability to organize and prioritize tasks effectively.
· Ability to communicate clearly and professionally.
· Ability to work with little supervision.
· Ability to establish and maintain effective working relationships with patients, employees, and the public.
Equipment Operated: Office machinery including computers, fax, calculator, and photocopier. Occasionally lift and carry files up to 20 pounds.
Work Environment: Work performed in a medical office environment that is well lighted and well ventilated. Work may be stressful due to a busy office and the responsibilities of the position. This position involves continual interaction with IMA personnel, patients, vendors, financial institutions, pharmacies, other offices, and other servicers within the Anchorage, AK community both face-to-face, through means of written correspondence, and on the phone.
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Must possess the physical and mental abilities to perform the tasks normally associated with the position such as some walking, bending, and reaching. Repetitive use of computer may lead to nerve damage without ergonomic measures. Stress from the responsibilities associated with this position.
Position Type/Expected Hours of Work:
The employee must be available during the work hours of 8:00 am and 5:00 pm, Monday through Friday, and is scheduled to work 40 hours each week to satisfy the needs of this position. This position has an estimated weekly requirement of overtime of approximately 0 hours weekly. Weekly hours requirements will remain flexible to accommodate the needs of IMA.
Employee Established Hours for this Position: To remain the same.
Position Interactions:
· Responsible to:
o Managing Physician &amp; CEO
o Practice Administrator
o IMA Physicians
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding and ability to perform the requirements, essential functions, and duties of this position.
Requirements:

<h3>Job Description</h3>
Job Description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation:
<ul>
<li>$17–$21 per hour, based on experience and qualifications</li>
</ul>
Responsibilities:
<ul>
<li>Greet patients</li>
<li>Answer phones</li>
<li>Schedule patient appointments </li>
<li>Complete new patient registration and data entry</li>
<li>Discuss insurance benefits, authorization requirements and payment responsibilities</li>
<li>Collect patient balances (copay/deductible/coinsurance)</li>
<li>Perform standard day-to-day clinical administrative responsibilities</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in a customer service or administrative role, preferably in a healthcare setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to multitask, prioritize tasks, and work in a fast-paced environment.</li>
<li>Proficient in computer skills and ability to learn new software systems.</li>
</ul>
Benefits
<ul>
<li>Monthly performance bonus</li>
<li>Medical, dental, vision insurance</li>
<li>Life insurance</li>
<li>401k</li>
<li>Employee assistance program </li>
<li>Employee discounts</li>
<li>Employee referral program</li>
<li>Paid time off (PTO)</li>
</ul>

<h3>Job Description</h3>
Job Description
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
$18 - $21 per hour
Responsibilities:
<ul>
<li>Greet patients</li>
<li>Answer phones</li>
<li>Schedule patient appointments </li>
<li>Complete new patient registration and data entry</li>
<li>Discuss insurance benefits, authorization requirements and payment responsibilities</li>
<li>Collect patient balances (copay/deductible/coinsurance)</li>
<li>Perform standard day-to-day clinical administrative responsibilities</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in a customer service or administrative role, preferably in a healthcare setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to multitask, prioritize tasks, and work in a fast-paced environment.</li>
<li>Proficient in computer skills and ability to learn new software systems.</li>
</ul>
Benefits
<ul>
<li>Monthly performance bonus</li>
<li>Medical, dental, vision insurance</li>
<li>Life insurance</li>
<li>401k</li>
<li>Employee assistance program </li>
<li>Employee discounts</li>
<li>Employee referral program</li>
<li>Paid time off (PTO)</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
We’re a family-oriented company, that’s been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!
 
We Offer:
· Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
· Company Paid Basic 20k Life Insurance Policy and Long-Term Disability 
· Lucrative Paid Time Off Plan
· Paid Training 
· Great Culture and Team Spirt 
· Team Building and Corporate Events
 
Basic Job Skills Needed:
· Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).
· Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays. 
· Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.
· Track orders to ensure accuracy and timeliness of delivery for billing.
· Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.
· Adhere to all corporate policies and procedures related to the Company’s Corporate Compliance/HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies. 
Requirements:
Applicant Requirements:
· Experienced in processing DME (Durable Medical Equipment) orders.
· Excellent verbal and written communication skills. 
· Knowledge of all aspects of payor systems including private/commercial, self-insured employers, workers compensation, and Medicare/government programs.
· Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
· Highly structured approach with attention to detail and proper documentation of all work.
· Adaptability to handle changing priorities in a high volume, fast-paced work environment.
· Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint &amp; Outlook).
 
Drug screen/Background check required

PATIENT CARE COORDINATOR

<h3>Job Description</h3>
Job Description
Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.
Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!
Connecting People with Possibilities
Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.
DEIB Statement: Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.
Summary: The Patient Care Coordinator is responsible for all administrative support to Bridgewell Clinic clients.
Schedule: Monday- Friday 9:00am-5:00pm (40 hours per week)
Essential Duties &amp; Responsibilities:
<ol>
<li>Greet and assist visitors and direct all phone calls to the appropriate personnel.</li>
<li>Schedule all intake and follow-up appointments in the Electronic Health Record (EHR) for all prescribers.</li>
<li>Schedule new intakes in the EHR as applicable for salaried clinicians.</li>
<li>Support Intake/Registration Coordinator with all new referrals by ensuring that a copy of the patient's insurance card(s) is scanned into the EHR.</li>
<li>Collect current information such as address, phone number, emergency contacts, insurance coverage, and other key data at the time of scheduled appointments, and ensure updates are entered as necessary in the EHR.</li>
<li>Support optimal functioning of the clinic by sorting and distributing incoming mail, scanning all client documents into the EHR, and ensuring that refills are processed daily. Lab results should be reviewed by the prescribers each day and should be prioritized for scanning. </li>
<li>Maintain updated releases of information, annual "Know Your Rights" forms, and patient and contact information in the EHR, and handled requests for information (subpoenas and client requests) as needed. This may include obtaining records from off-site facilities.</li>
<li>Maintain organized reception, conference room, kitchen, and waiting room areas and ordered office and cleaning supplies as needed. Report any facilities-related issues to the landlord and/or the main office as needed.</li>
<li>Collect co-pays as applicable and record them in the EHR.</li>
<li>Prepare documents for the monthly Utilization Review process.</li>
<li>Obtain, monitor, and renew PT-1s (Prescriptions for Transportation). </li>
<li>Rotate to provide coverage in Bridgewell's other Outpatient Behavioral Health Clinics as needed.</li>
<li>Process inactive/terminated clinic cases, and maintain an annual list of client deaths.</li>
<li>Other duties as assigned by the supervisor</li>
</ol>
Required Education/Experience:
<ol>
<li>High School diploma required. </li>
<li>Experience with medical records, confidentiality regulations, and medical office operations. </li>
<li>Formal certification or education in any of these areas is preferred.</li>
<li>Candidate should demonstrate the ability to act as a team player and communicate effectively with a multi-disciplinary team.</li>
<li>Bilingual preferred.</li>
</ol>
Required Skills/Knowledge:
<ol>
<li>Candidates must demonstrate excellent written and oral communication skills.</li>
<li>Ability to problem solve effectively and possess excellent organizational skills.</li>
<li>Strong working knowledge and experience with Microsoft Word, and Excel, are required. </li>
<li>Excellent organizational skills and the ability to multi-task</li>
<li>Must be detail-orientated</li>
<li>Excellent customer service skills; Ability to interact with patience and sensitivity in all contact with individuals.</li>
</ol>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<ol>
<li>While performing the duties of this job, the employee is frequently required to climb stairs. </li>
<li>The employee must be able to lift and/or move up to 20 pounds. </li>
<li>The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.</li>
</ol>
Bridgewell offers:
<ul>
<li>Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.</li>
<li>Generous paid time off includes your birthday (that's right, we even give you your birthday off!)</li>
<li>A collaborative work environment that values new insight and personal contributions</li>
<li>With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.</li>
<li>Additional compensation for on-call rotations</li>
<li>Opportunities for professional development and growth</li>
</ul>
Why Should You Apply: If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Requires acceptable CORI results according to Bridgewell policy.
Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

<h3>Job Description</h3>
Job Description
 
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit <a href="http://www.ccrmivf.com" target="_blank">www.ccrmivf.com</a>
Location Address: 
Department: Clinical Support
Work Schedule: Monday – Friday (8:00am – 4:30pm)
What We Offer Our Team Members:
<ul>
<li>Generous Paid time-off (PTO) and paid holidays</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>Health benefits eligible the first day of the month following your start date.</li>
<li>401(k) Plan with Company Match (first of the month following 2 months of service)</li>
<li>Basic &amp; Supplement Life Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Short-Term Disability</li>
<li>Flexible spending including Dependent Care and Commuter benefits.</li>
<li>Health Savings Account</li>
<li>CCRM Paid Family Medical Leave (eligible after 1 year)</li>
<li>Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li>
<li>Professional Development, Job Training, and Cross Training Opportunities </li>
<li>Bonus Potential</li>
<li>Potential for Over-time Pay (Time and a half)</li>
<li>Holiday Differential Pay (Time and a half)</li>
<li>Weekend Shift Differential Pay ($4.00 per hour)</li>
</ul>
What You Will Do:The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.
<ul>
<li>Assist the RN with new patient appointments and provide support to the nursing staff.</li>
<li>Initiate checklist and chart audit and provide to RN once patient plan is established.</li>
<li>Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.</li>
<li>Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.</li>
<li>Send abnormal labs/preconceptual labs to RN for physician review.</li>
<li>Maintain patient charts during ART meeting review.</li>
<li>Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.</li>
<li>Review and verify all IVF/FET Care plans are completed.</li>
<li>Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.</li>
<li>Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.</li>
<li>Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.</li>
<li>Monitor out-of-town patient lab work and results.</li>
<li>Coordinate with nursing team to ensure lab work/results are recorded in chart.</li>
<li>Monitor IVF treatment process and ensure timely patient flow.</li>
<li>Assist Nurse Manager with situations and patient issues as needed.</li>
<li>Other duties as assigned.</li>
</ul>
What You Bring:
<ul>
<li>High School Diploma or equivalent required.</li>
<li>Medical Assistant Certification or equivalent preferred.</li>
<li>Experience in reproductive medicine or Women’s health preferred. </li>
</ul>
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. 
CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

<h3>Job Description</h3>
Job DescriptionSalary: 
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! 
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states. 
DelRicht Research has been recognized as a Top Workplace for 2023, 2024, and 2025!This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction. 
Patient Care Coordinators Main Objective:Overall, the Patient Care Coordinator is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies:
<ul>
<li>Patients have a fun, positive and comfortable experience at our clinic</li>
<li>Patient visits are completed accurately and efficiently seeing to it that all clinical trial protocols are being adhered to 100% of the time</li>
<li>Patient recruitment and enrollment into clinical trials</li>
<li>Ensuring patients come to and complete their clinical trial visits throughout the study</li>
<li>Data Entry timely and accurately entered for clinical visits into multiple online systems</li>
<li>Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials</li>
<li>Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site</li>
<li>Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols</li>
</ul>
 Skills needed to win: 
<ul>
<li>Required: Minimum of 1 year of experience in any patient facing or customer service position </li>
<li>Required: 2+ years of professional work experience </li>
<li>Required: B.S or B.A from any accredited university, or 2+ years of professional work experience in a healthcare or clinical setting </li>
<li>Preferred: Registered Nurse (R.N.), Licensed practical nurse (L.P.N), Medical Assistant, Emergency Medical Technician, Radiology Technician, Respiratory Therapist experience highly desirable</li>
<li>This is an onsite Monday-Friday position. </li>
<li>Coffee drinkers preferred. Tea drinkers accepted. </li>
</ul>
 The Right Candidate Will:
<ul>
<li>Be self motivated! Energetic! Positive!</li>
</ul>
<ul>
<li>Focus on providing exceptional patient care and creating memorable experiences</li>
</ul>
<ul>
<li>Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals</li>
</ul>
<ul>
<li>Believe in high quality and have a high standard of compliance to our study protocols</li>
</ul>
<ul>
<li>Be remarkably organized</li>
</ul>
<ul>
<li>Be skilled at problem solving, planning and being proactive</li>
<li>Accept ownership of tasks from inception through completion and assume responsibility for personal success</li>
</ul>
 DelRicht Researchs Core Values: Production, Humility, Consistency
Production:
<ul>
<li>We deliver on our promises</li>
<li>We have a bias towards action: we value independent problem solving</li>
<li>We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company </li>
</ul>
Humility:
<ul>
<li>We support each other relentlessly</li>
<li>We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a can do attitude</li>
<li>We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us</li>
<li>Coachable: we all love to learn, we are willing to be taught and will adapt quickly </li>
</ul>
Consistency:
<ul>
<li>We always are able to execute: we get it right the first time and promote touch it once accuracy</li>
<li>We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done</li>
<li>We are calm under pressure: we can maintain stable performance when under heavy pressure or stress</li>
</ul>
 
Team Perks &amp; Benefits at DelRicht Research:
<ul>
<li>Medical Insurance, with generous employer paid contributions</li>
<li>Dental and Vision Insurance</li>
<li>Short and Long Term Disability and Group Life Coverage</li>
<li>Paid Time Off that builds throughout your career with the company</li>
<li>401K (+ discretionary match/profit sharing)</li>
<li>Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals</li>
<li>Annual Company Retreat with travel to New Orleans, Louisiana provided to full-time team members</li>
<li>Professional Development Program tailored to each team members profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!</li>
<li>Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success! </li>
</ul>
Job Type: Full-Time 40+ hrs
 Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website:<a href="http://www.delrichtresearch.com" target="_blank">www.delrichtresearch.com</a>
Patient Testimonials:<a href="https://delrichtresearch.com/testimonials/" target="_blank">https://delrichtresearch.com/testimonials/</a>
 We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

<h3>Job Description</h3>
Job Description
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Dental field. This is a Full-Time position with competitive pay and great benefits! 
BENEFITS: Competitive Bonus Plan, Medical, Dental, Vision, short term/long term disability, company funded leave, 401k Safe Harbor, PTO, Holiday, &amp; Sick Time.
FULL-TIME HOURS: Monday-Friday 8 am-5 pm.
WHO WE ARE: 
At Timberlane Pediatric Dentistry &amp; Orthodontics, our goal is to provide patients with the expert, quality care they want in the comfortable, personal environment they deserve. The atmosphere in our Burlington, South Burlington, Essex Junction, and Shelburne offices is professional, yet relaxed and welcoming.
WHO WE ARE LOOKING FOR:
<ul>
<li>Proven experience in a customer service or administrative role, preferably in a healthcare setting.</li>
<li>Strong communication and interpersonal skills (bilingual a plus).</li>
<li>Knowledge of dental terminology, procedures, and insurance processes is beneficial.</li>
<li>Ability to multitask, stay organized, and work in a fast-paced environment.</li>
<li>Willing to work in multiple office locations (South Burlington, Essex, Burlington and Shelburne).</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Greet and assist patients with check-in and forms.</li>
<li>Manage scheduling, calls, emails and insurance updates.</li>
<li>Ensure smooth patient flow and communication with schedulers and clinicians.</li>
<li>Maintain accurate patient records and process payments.</li>
<li>Provide excellent customer service while upholding privacy.</li>
<li>Maintain professionalism and follow company policies.</li>
<li>Perform other duties as needed.</li>
</ul>
 
We offer a fun and fast-paced work environment with competitive salaries and excellent benefits packages. New grads welcome!
Timberlane participates in E-Verify

<h3>Job Description</h3>
Job Description
Patient Care Coordinator
Dental Office | Front Office + Patient Relations
Pay &amp; Schedule
<ul>
<li>Pay: $20-$22/hour</li>
<li>Schedule: Part Time | Mondays and Tuesdays from 8:00am to 5:00pm | Wednesdays from 7:00am to 4:00pm</li>
</ul>
About the Role
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up. 
What You'll Do
<ul>
<li>Greet patients and ensure a welcoming front-office experience </li>
<li>Answer phones, confirm appointments, and manage daily schedules to meet productivity goals </li>
<li>Present treatment plans, review fees, discuss payment options, and collect co-pays </li>
<li>Verify insurance benefits, handle claims, and manage accounts receivable follow-up </li>
<li>Maintain accurate patient records and support all aspects of front-office operations </li>
<li>Coordinate referrals and follow through on patient care with specialists </li>
<li>Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations </li>
<li>Participate in daily huddles and communicate clearly with the clinical team </li>
<li>Ensure HIPAA and OSHA compliance at all times </li>
<li>Promote the practice by asking for reviews and referrals </li>
<li>Support cleanliness and organization in both front office and shared areas </li>
</ul>
What We're Looking For
<ul>
<li>Outstanding communication and customer service skills </li>
<li>Knowledge of dental terminology and insurance processes (ADA codes a plus) </li>
<li>Strong multitasking and organizational abilities </li>
<li>Comfortable using scripts and addressing patient objections </li>
<li>Team player with a positive attitude and flexible mindset </li>
<li>Dental office experience strongly preferred </li>
</ul>
Benefits
<ul>
<li>Competitive Salary </li>
<li>401(k) Matching</li>
<li>Health, Dental, and Vision Insurance</li>
<li>Life Insurance</li>
<li>Paid Time Off (PTO)</li>
<li>Paid Holidays</li>
<li>Employee Perks &amp; Discounts</li>
</ul>
If you’re ready to make a meaningful impact in patients’ lives while supporting a high-performing dental team - we’d love to hear from you! 
Apply today and join a practice that values your skills, passion, and dedication!

27,965 Patient Care Coordinator Jobs