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<h3>Job Description</h3>
Job Description
Are you a solutions-driven professional with a passion for technology and automation? Were seeking a Technical Support Engineer to join a fast-growing, innovation-focused team in Naperville. This is a full-time, direct hire opportunity with a competitive salary and room for growth.
Key Responsibilities:
<ul>
<li>Lead technical support strategy, owning solution architecture and customer engagement in the industrial automation space</li>
<li>Translate customer needs into scalable, cost-effective solutions</li>
<li>Act as a key technical liaison, building trust and credibility with strategic clients</li>
<li>Deliver on-site demos, technical workshops, and proof-of-concepts (POCs)</li>
<li>Collaborate closely with internal sales, product, and engineering teams to drive customer satisfaction</li>
<li>Build and mentor a small technical team, providing coaching, onboarding, and performance development</li>
<li>Maintain consistency and quality across technical solution delivery processes</li>
</ul>
Qualifications:
<ul>
<li>3+ years of technical experience in automation, robotics, machine vision, or a related field</li>
<li>Strong problem-solving and solution-design skills</li>
<li>Excellent communication and presentation skills</li>
<li>Comfortable working cross-functionally with technical and non-technical teams</li>
<li>Experience with industrial systems, controls, or integration is a plus</li>
<li>Leadership or mentoring experience preferred</li>
</ul>
Why Youll Love This Opportunity:
<ul>
<li>Work with innovative technology in a high-growth industry</li>
<li>Join a mission-driven team that values collaboration and impact</li>
<li>Opportunity to influence product development through real-world feedback</li>
<li>Be part of a company that supports professional growth and development</li>
</ul>

Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionAbout LILT
AI is changing how the world communicates — and LILT is leading that transformation.
We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.
 At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.
Where You’ll Work
Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!
This position is based out of our San Francisco, CA office, and will be expected to work in the office in a hybrid capacity.&nbsp;
Authorization to work in the U.S. is a precondition of employment.
What you’ll do
We are seeking a highly motivated and skilled Technical Support Engineer to join our customer support team. As a Technical Support Engineer for the Lilt platform, you will work directly with our customers and linguists to help them resolve the issues they face while working with the platform and help LILT improve its AI platform. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing valuable feedback internally to our engineering teams to help improve our products and services. You will collaborate closely with our production and customer success teams and leverage your technical abilities to ensure timely delivery of projects to our customers. The role also provides you the opportunity to build, fix, and create tools and features that have a direct impact on both internal and external users that depend on our product every day.
It's a great opportunity to learn a technically complex, customer-oriented product from the inside-out. Every day brings exciting and new challenges!
Responsibilities:
<ul>
<li>
Be a key source of knowledge on the LILT platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
</li>
<li>
Interact regularly with Engineering, Production, and cross-functional management on high-profile technical issues&nbsp; to the product support team.
</li>
<li>
Reproduce customer issues, file bug reports, and coordinate the delivery of fixes.
</li>
<li>
Analyse customer data including log files, stack traces, browser traces and thread dumps.
</li>
<li>
Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from LILT platform users
</li>
<li>
Author knowledge base articles and drive internal knowledge-sharing initiatives.
</li>
<li>
Be prepared to work in a 24x5 shift environment
</li>
</ul>
Who you are:
<ul>
<li>
You are creative, courageous and have strong problem-solving capabilities&nbsp;
</li>
<li>
You can adapt to change quickly, while dealing with many varied technical support requests and challenges
</li>
<li>
You are highly technical with an interest in internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
</li>
<li>
You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
</li>
<li>
You’ve had exposure to uncertain situations and show a history of dealing with ambiguity successfully
</li>
<li>
You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
</li>
</ul>
Skills and Experience:
<ul>
<li>
Excellent customer service and problem solving skills
</li>
<li>
Ability to quickly diagnose, multi-task and resolve customer issues
</li>
<li>
Must be able to research application database, application code and knowledge base and recreate issues to provide customer solutions
</li>
<li>
Effectively communicate with customers as required: keeping them informed of incident progress and maintaining records of customer interactions including actions taken - in written and sometimes in a meeting conference call
</li>
<li>
Must be able to work independently and as a member of a team
</li>
<li>
STEM degree preferred but not required
</li>
<li>
Experience with a monitoring tool like Datadog is required&nbsp;
</li>
<li>
Experience within the localization industry and multiple languages is a plus
</li>
<li>
Experience in a Technical Support team setting (preferably in enterprise application software support) for more than 2 years
</li>
</ul>
<ul>
<li>
SQL/Relational Databases - minimum 2-5 years
</li>
<li>
Linux environment and kernel - minimum 2-5 years
</li>
<li>
Scripting (i.e. Bash, Python, etc.) - minimum 2-3 years
</li>
</ul>
Benefits:
<ul>
<li>
Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays
</li>
<li>
Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
</li>
<li>
Paid parental leave is provided after 6 months.
</li>
<li>
Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle 
</li>
</ul>
Our Story
Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.
LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.
With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.
 
Our Tech
What sets our platform apart:
<ul>
<li>
Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent
</li>
<li>
Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing
</li>
<li>
100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation
</li>
<li>
Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review
</li>
</ul>
 LILT in the News
<ul>
<li>
Featured in The Software Report’s Top 100 Software Companies!
</li>
<li>
LILT makes it onto the Inc. 5000 List.
</li>
<li>
LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.
</li>
<li>
Check out all our news on our website.
</li>
</ul>
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at <a href="https://lilt.com/legal/privacy" target="_blank">https://lilt.com/legal/privacy</a>.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at <a href="mailto:recruiting@lilt.com" target="_blank">recruiting@lilt.com</a>.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Compensation Range: $110K - $115K

<h3>Job Description</h3>
Job DescriptionJob Description
Support law enforcement agencies by delivering exceptional service and technical expertise for Fusus products and services. As a Technical Support Specialist, you’ll be the go-to resource for resolving complex issues and ensuring a seamless customer experience.
Key Responsibilities
<ul>
<li>Serve as a trusted advisor to law enforcement clients, ensuring a high-quality experience with Fusus solutions.</li>
<li>Develop deep expertise in the Fusus platform, including applications, APIs, and product roadmap.</li>
<li>Collaborate with internal teams to triage and prioritize customer requests and feature enhancements.</li>
<li>Conduct consultative solution audits, including network analysis, device discovery, and documentation.</li>
<li>Provide Tier 2 support via email, phone, and chat for complex technical issues.</li>
<li>Diagnose, troubleshoot, and resolve device and system issues directly with customers.</li>
<li>Follow up to confirm full system functionality after troubleshooting.</li>
<li>Mentor Tier 1 support staff by assisting with questions, troubleshooting, and training.</li>
<li>Maintain detailed logs of customer interactions and resolutions.</li>
<li>Create and maintain knowledge base articles.</li>
<li>Identify and report bugs and trends to relevant teams.</li>
<li>Participate in an on-call rotation for critical escalations and outages.</li>
<li>Assess issue urgency and prioritize support based on client impact.</li>
<li>Continuously improve technical and analytical skills through proactive learning.</li>
</ul>
Required Skills
<ul>
<li>Technical Support</li>
<li>Customer Service</li>
<li>Troubleshooting</li>
<li>Networking (Routing &amp; Switching)</li>
<li>Single Sign-On (SSO)</li>
<li>Video Systems</li>
</ul>
Preferred Skills
<ul>
<li>Database Management</li>
<li>Video Technology</li>
<li>SSO Integration</li>
</ul>
Performance Metrics
<ul>
<li>Volume-based and response-time KPIs</li>
<li>Call and ticket resolution efficiency</li>
<li>Customer satisfaction surveys</li>
</ul>
Communication Channels
<ul>
<li>Support provided via Chat, Email, and Phone</li>
</ul>
Experience Level
<ul>
<li>Entry Level</li>
</ul>
#westpriority25
Pay and Benefits
The pay range for this position is $35.00 - $36.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Norcross,GA.
Application Deadline
This position is anticipated to close on Aug 1, 2025.
h4&gt;About TEKsystems: 
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. 
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Technical Support Engineer to provide expert assistance across infrastructure, cloud, and networking domains. This mid-level role is ideal for professionals who thrive on delivering technical solutions, tackling escalated challenges, and mentoring team members. The position offers a dynamic mix of project execution and proactive troubleshooting. Responsibilities: • Lead implementation of client infrastructure solutions, including servers, network devices, and cloud-based systems. • Configure and manage migrations for Microsoft 365 services such as Exchange, Teams, and SharePoint. • Deploy and resolve issues related to firewalls, VPNs, and wireless network setups. • Address escalated technical issues across diverse IT environments and technologies. • Collaborate with senior engineers to make informed decisions on system architecture and design. • Provide guidance and mentorship to less experienced engineers while improving internal documentation and workflows. • Drive successful delivery of client-facing projects and contribute to continuous process optimization.• Minimum of 4 years of experience in IT with a focus on infrastructure, cloud, and networking technologies. • Strong expertise in Microsoft 365, Windows Server, Active Directory, and virtualization platforms like VMware or Hyper-V. • Proven ability to configure networks and troubleshoot IT systems effectively. • Prior experience delivering complex projects independently with minimal supervision. • Relevant certifications such as Microsoft, VMware, or Cisco are highly desirable. • Excellent problem-solving and documentation skills. • Familiarity with firewall deployment and VPN technologies.

<h3>Job Description</h3>
Job Description
 

Job Title: SupportEngineer II
Department: Professional Services
FLSA Status: Exempt 
Last Modified: 11/12/2025
Level: T2
Location: Washington D.C. / Virginia /Maryland

Company Overview
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit <a href="http://www.comtech.com" target="_blank">www.comtech.com</a>.
We’re seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply. 

Summary
Support Engineer II will provide 24x7x365 support to Comtech customers, working on a shift schedule. Tier-2 engineers provide next level technical support, with responsibility for receiving all incoming customer requests for technical support via phone, email, and the customer web portal. Tier-2 engineers provide extended troubleshooting with the customer.

Key Responsibilities:
<ul>
<li>Participate in a shift duty schedule in support of 24x7x365 operations.</li>
<li>Monitors and responds to all incoming email, telephone and customer Portal requests in a timely manner. </li>
<li>Maintains all open tickets, providing continual ticket updates to the customer, and ensuring that tickets are updated regularly. </li>
<li>Uses the Comtech trouble ticketing system to record, and process the customer reported issues. </li>
<li>Recreate and debug customer issues using the Engineering Support Center lab. Accurately document the observed problem and describe the steps required to reproduce the reported anomalous behavior/issue. Maintain detailed documentation of all ESC lab troubleshooting activities in the corresponding ticket.</li>
<li>Take escalations from lower-tier with commitment to resolved</li>
<li>Escalate critical or high priority issues immediately to the next Tier of support or engineering when applicable. </li>
<li>Provides technical support to our customers, leading and directing troubleshooting activities and resolving product related issues including the following:</li>
<li>Product troubleshooting, configuration and usage. </li>
<li>Product networking/IP configuration.</li>
<li>RF and Satcom troubleshooting.</li>
</ul>

Requirements:
<ul>
<li>Experience in the field of data networking, with a high level awareness of typical applications of major IP networking technologies, including LAN/WAN technologies such as IP routing and switching (switches, routers, VoIP gateways, fire walls, VPN concentrators etc.). </li>
<li>IP protocols (including TCP/IP, UDP, SNMP, IPSec, Telnet). </li>
<li>Communication and analytical skills (excellent command of the English language is required).</li>
<li>Good understanding of satellite communications and RF equipment.</li>
<li>Cisco Certifications CCNA</li>
</ul>
Desirable Knowledge and Skills:
<ul>
<li>Cisco CCNP), or equivalent.</li>
<li>Previous experience in a technical support center role will be a plus.</li>
</ul>

Education &amp; Experience:
<ul>
<li>BSEE/BSCS or equivalent technical training, or an equivalent of four (4) years of related experience.</li>
</ul>

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.

Support Engineer II (Technical)

<h3>Job Description</h3>
Job DescriptionSalary: $45,000-$60,000 
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment. We are dedicated to empowering our diverse team of employees to drive exceptional business results for our clients. As a Certified B Corporation, we are also committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.
About the Position:
GadellNet is looking for a skilled and motivated Technical Support Engineer to deliver outstanding customer service and technical expertise through our help desk. Youll work closely with your PODS team to field service requests through chat, phone calls and our ticket system to resolve technical issues and ensure an excellent client experience. We are looking for technically competent problem solvers who insist upon excellence from themselves and are great at following processes and procedures to drive efficiency.
GadellNet serves businesses in multiple markets with outsourced technical know-how. Our values -- Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die -- drive every decision we make.
Responsibilities:
<ul>
<li>All Service Desk Engineers are responsible for the following tasks:
<ul>
<li>Provide technical support and exceptional customer service via phone, email, chat (Thread)</li>
<li>Review and manage assigned support tickets each day, ensuring all tickets are up to date, actively responded to, and progressing toward resolution in alignment with GadellNets Manage to Zero (MTZ) concept.</li>
<li>Update and manage ConnectWise Calendar to accurately reflect appointment times, additional time spent on tickets, meetings, and breaks.</li>
<li>Daily Time Entry to reflect at least 8 hours per day.</li>
<li>Attend and participate in weekly team huddles, one-on-one meetings with Lead, and other scheduled meetings.</li>
<li>Participate in an on-call rotation.</li>
<li>Meet quarterly KPIs e.g. Tickets Closed per week, average time per ticket, CSAT</li>
<li>Actively pursue and obtain relevant technical certifications, reflecting our commitment to the "Grow or Die" value.</li>
<li>This role offers a hybrid work model, combining remote work from home with a required number of in-office days for candidates located in proximity to one of our offices.</li>
</ul>
</li>
</ul>
Requirements:
<ul>
<li>At least two years of experience working as a help desk or service desk engineer (MSP experience preferred).</li>
<li>At least two years of experience utilizing, troubleshooting, researching, and/or fixing the following:
<ul>
<li>Windows 10 and above</li>
<li>Microsoft 365 Admin Center
<ul>
<li>Entra</li>
<li>Exchange</li>
<li>SharePoint</li>
<li>Teams</li>
<li>Licensing</li>
</ul>
</li>
<li>Active Directory</li>
<li>Windows Server 2012 and above</li>
<li>Android and iOS devices</li>
<li>Printers/Scanners</li>
<li>Microsoft Office Suite</li>
<li>TCP/IP and Basic Networking</li>
</ul>
</li>
<li>Experience working in a team-oriented, collaborative environment.</li>
<li>Ability to manage and prioritize inbound ticket requests submitted via email, chat, or by phone.</li>
<li>Ability to conduct research and apply critical thinking to a wide range of computing issues.</li>
<li>Ability to work both from a schedule and autonomously.</li>
<li>Excellent communication skills, both written and verbal, with a focus on rapport-building, listening, and questioning skills.</li>
<li>Ability to present ideas in a user-friendly, business-friendly manner.</li>
<li>Proven analytical, problem-solving, and documentation skills.</li>
</ul>
 
Desirable Skills:
<ul>
<li>Proficient in the use of:
<ul>
<li>ConnectWise</li>
<li>DattoRMM</li>
<li>ITGlue</li>
<li>Auvik</li>
<li>Thread</li>
</ul>
</li>
<li>macOS 13 Ventura and above</li>
<li>At least two years of experience with business application support (e.g., QuickBooks, Adobe Suite, Bluebeam, Sage, and Autodesk)</li>
<li>At least two years of networking support experience (e.g., Meraki, Fortinet, SonicWall, Ubiquiti)</li>
</ul>
 
Values:
GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams.Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.
At GadellNet, we live and celebrate our three core values:
<ul>
<li>Make an Impact </li>
<li>100% Responsibility 0% Excuses </li>
<li>Grow or Die </li>
</ul>
Benefits: 
GadellNet also offers the following benefits:
<ul>
<li>Health, vision, and dental insurance. </li>
<li>Paid time off, including parental leave and volunteer time. </li>
<li>Flexible work environment. </li>
<li>Access to mental health services. </li>
<li>Employee matching donation program. </li>
<li> 401k and employer matching. </li>
</ul>
Eligibility to work in the US: GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
If this role sounds like the right fit for you, wed love to hear from you. Even if you dont meet every qualification, we encourage you to apply - you might be exactly what we need!
 
 
#IND

Technical Support Engineer (Service Desk Engineer)

<h3>Job Description</h3>
Job Description
Hi, We Are Novarad
Novarad's solutions help healthcare executives, clinicians and IT professionals deliver clinical, operational, and fiscal excellence. With a self-sustaining business model, more than three decades of technology leadership, and an intense focus on our customers’ needs, Novarad brings people and technology together in ways no one else can. We’re driven by innovation that truly transforms healthcare - for the provider and their patient.
We are seeking a highly motivated and experienced Technical Account Manager - Spanish speaking to join our team. The ideal candidate will be responsible for managing technical relationships with key clients and ensuring customer satisfaction in fluent Spanish and English. In this role, you will work closely with clients, Support engineers, and cross-functional teams to deliver technical solutions and support. This is an onsite position at our corporate offices in Provo, UT.
Your Benefits (We know you're always scrolling to the bottom for these, so here you go!)
<ul>
<li>Competitive salary with generous PTO (Vacation, Sick and Holiday)</li>
<li>Health, dental, vision, life, and disability insurances</li>
<li>HSA with dollar-for-dollar match</li>
<li>401k with dollar-for-dollar match</li>
<li>Wellness program</li>
<li>Sundance corporate passes and more!</li>
</ul>
What You'll Do
<ul>
<li>Communicate with Novarad customers in either fluent Spanish or English.</li>
<li>Advise on system configurations that adhere to best practice standards while meeting customer needs.</li>
<li>Work closely with customers to understand their workflow technical requirements and develop solutions to meet those needs.</li>
<li>Collaborate with cross-functional teams to ensure understanding of workflow and provide technical solutions and support to clients.</li>
<li>Coordinate the resolution of technical issues in a timely manner.</li>
<li>Develop and maintain strong relationships with key stakeholders and decision-makers within assigned accounts.</li>
<li>Provide regular status updates to clients and internal stakeholders.</li>
<li>Act as the primary technical point of contact for key customers, building strong relationships and ensuring customer satisfaction.</li>
<li>Proactively identify and coordinate the resolution of technical issues, ensuring minimal disruption to the customer.</li>
<li>Prepare and deliver technical presentations, demonstrations, and training sessions for customers.</li>
<li>Keep up-to-date with industry trends and new technologies to provide value-added services to clients</li>
<li>Collect and analyze customer feedback, making recommendations for product improvements.</li>
<li>Maintain a deep technical knowledge of the company's product offerings and understanding of how they meet client needs.</li>
</ul>
Who We're Looking For
<ul>
<li>Required Qualifications</li>
<li>
<ul>
<li>Native level Spanish proficiency</li>
<li>Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field</li>
<li>5+ years of experience in Technical Account Management role, Healthcare IT, or related field</li>
<li>Excellent communication and interpersonal skills</li>
<li>Experience with healthcare account management and customer retention.</li>
<li>Strong leadership skills with the ability to manage and motivate a team.</li>
<li>Ability to manage multiple priorities and meet tight deadlines within the fast-paced healthcare industry.</li>
<li>Ability to understand and analyze complex technical issues and provide solutions.</li>
</ul>
</li>
<li>Bonus Qualifications</li>
<li>
<ul>
<li>Strong technical knowledge of PACS Administration, and Health</li>
<li>Leadership experience</li>
</ul>
</li>
</ul>
What to Expect
<ul>
<li>40 hours/week</li>
<li>Ability to travel up to 25% as needed.</li>
<li>Work onsite at the Provo, Utah location</li>
<li>Occasional weekend, early morning, or nighttime hours may be required</li>
</ul>
Novarad is an equal opportunity employer. Our recruits come from all walks of life; our customers come from all walks of life; and so do we. Novarad celebrates an inclusive and diverse workforce. This makes our team stronger by sharing our differences and experiences in open and creative conversation. Come share your differences with us.
Company DescriptionNovarad, a leader in healthcare IT and imaging solutions is home to a rich culture of innovation, evident in our constantly evolving product lines, currently AI and AR focused. Our products and solutions transform healthcare -- for providers and their patients. If you want to work for a company that really makes a difference, this is the place. 
<h3>Company Description</h3>
Novarad, a leader in healthcare IT and imaging solutions is home to a rich culture of innovation, evident in our constantly evolving product lines, currently AI and AR focused. Our products and solutions transform healthcare -- for providers and their patients. If you want to work for a company that really makes a difference, this is the place.

Technical Support Engineer - Spanish Speaking

<h3>Job Description</h3>
Job Description&nbsp;Semiconductor Technical Support Engineer needed for a 12-month contract to hire opportunity with Yoh’s client located in Santa Clara, California. Pay Rate: $35 to $45 per hour depending on experience The Big Picture – Top Skills You Should Possess: &nbsp;
<ul>
<li>Solid interpersonal skills</li>
<li>Strong analytical skills</li>
<li>Ability to quickly adapt to change</li>
</ul>
 What You Will Be Doing:
<ul>
<li>Hands-on and proactive</li>
<li>Willingness to work in a cleanroom environment</li>
<li>Flexible and adaptable to daily assignments</li>
<li>Capable of working under minimal supervision</li>
</ul>
 Daily Responsibilities:
<ul>
<li>Lab support across different building locations</li>
<li>Running wafers in semiconductor/cleanroom labs</li>
<li>Installing and testing CIPs</li>
<li>Developing field retrofit procedures</li>
<li>Writing technical reports</li>
<li>Preferred (not mandatory): Experience with semiconductor equipment</li>
</ul>
 What You Need to Bring to the Table:&nbsp;
<ul>
<li>Demonstrate depth of expertise in mechanical and electrical, and system discipline.</li>
<li>Possess general knowledge of hardware and software to perform hands on activities on equipment.</li>
<li>Solve complex problems; exercise judgment based on assessment of technical analysis, risk, business impact.</li>
<li>Communicates difficult technical and non-technical concept with internal and external parties.</li>
<li>Japanese or Vietnamese proficiency is plus.</li>
</ul>
 Bonus Points! Otherwise Known As Preferred Qualifications:
<ul>
<li>Experience in semiconductor industry 3 - 5 Years</li>
<li>Bachelor's Degree in Mechanical, Materials, Electrical Engineering</li>
<li>5–10 years of relevant work experience</li>
<li>Travel: 20% of the Time</li>
</ul>
 What’s In It For You? We welcome you to be a part of the largest and legendary global staffing companiesto meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. &nbsp;
<ul>
<li>Medical, Dental &amp; Vision Benefits</li>
<li>401K Retirement Saving Plan</li>
<li>Life &amp; Disability Insurance</li>
<li>Direct Deposit &amp; weekly e-payroll</li>
<li>Employee Discount Programs</li>
<li>Referral Bonus Programs</li>
</ul>
 What are you waiting for?&nbsp; Apply Now!&nbsp; Estimated Min Rate: $35.00 Estimated Max Rate: $45.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: 
<ul>
<li>Medical, Prescription, Dental &amp; Vision Benefits (for employees working 20+ hours per week)</li>
<li>Health Savings Account (HSA) (for employees working 20+ hours per week)</li>
<li>Life &amp; Disability Insurance (for employees working 20+ hours per week)</li>
<li>MetLife Voluntary Benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>401K Retirement Savings Plan</li>
<li>Direct Deposit &amp; weekly epayroll</li>
<li>Referral Bonus Programs</li>
<li>Certification and training opportunities</li>
</ul>
 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day &amp; Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit <a href="https://www.yoh.com/applicants-with-disabilities" target="_blank">https://www.yoh.com/applicants-with-disabilities</a> to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:&nbsp;<a href="https://www.yoh.com/privacy-notice" target="_blank">https://www.yoh.com/privacy-notice</a>Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a> 
<h3>Company Description</h3>
Founded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day &amp; Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website: <a href="https://www.yoh.com/" target="_blank">https://www.yoh.com/</a>

Semiconductor Technical Support Engineer

<h3>Job Description</h3>
Job DescriptionMitek is seeking a Technical Support Engineer to join the Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution of questions and issues for our identity verification solutions and check deposit solutions.&nbsp;&nbsp;You will support Mitek products, drive escalations with internal teams, and interface with strategic customers directly.What You Will Do (Essential Responsibilities):
<ul>
<li>Lead client support and technical issue resolution for assigned strategic customers including:</li>
<li>--Building rapport and understanding your customers’ business needs and objectives.&nbsp;</li>
<li>--Acting as representative when end users reach out and need guidance.</li>
<li>--Monitoring support metrics and providing monthly reports detailing all incidents/tickets in the previous month.&nbsp;</li>
<li>--Acting as reliable resource when client admins need help with incidents and complex queries.&nbsp;</li>
<li>--Extensively researching customer issues, creating and maintaining documentation to promote self-service for customers.</li>
<li>--Providing on-demand technical guidance and troubleshooting.</li>
<li>--Working in tandem with your Customer Success Manager (CSM) to keep oversight of requests and any reported issues.&nbsp;</li>
<li>Serve as a subject matter expert (SME) for Mitek’s products.&nbsp;</li>
<li>Communicate regularly with cross-functional team members about technology issues affecting systems operations and client workflow/production.</li>
<li>Demonstrate behaviors consistent with the company’s vision, mission, and values in all interactions with customer, co-workers and vendors.</li>
</ul>
Who You Are:
<ul>
<li>Thrives in a fast-paced team-focused culture and adapts to a changing environment.</li>
<li>Data-driven, strategic mindset.</li>
<li>Logical and creative problem-solving.</li>
<li>Excellent interpersonal and relationship management skills.</li>
<li>Planning, organization, and facilitation skills.</li>
<li>Ability to manage and influence others (both within and outside your own direct work-group).</li>
<li>Ability to summarize complex issues simply and effectively.</li>
</ul>
What You Need (Education/Experience/Knowledge/Technical):
<ul>
<li>Bachelor’s degree in computer science, a related field, or otherwise equivalent experience.</li>
<li>Minimum 3 years’ experience in support.&nbsp;</li>
<li>Excellent written and oral communication skills.</li>
<li>A drive for results and customer focus.</li>
<li>Familiar with evidence-based troubleshooting practice.</li>
<li>Must be flexible with a “can do” attitude with the ability to remain professional in high-pressure situations.</li>
<li>Knowledgeable and proficient in web service technologies whether as consumer or provider (REST/JSON, XML/SOAP).</li>
<li>Knowledgeable about networking (TCP/IP and DNS).</li>
<li>Knowledgeable of Microsoft Windows, SQL, and IIS.</li>
<li>Familiar with software distribution and SDK business model.</li>
<li>Understanding SaaS operation models and customer support.</li>
<li>Familiar with service desk and incident management systems such as Zendesk.</li>
</ul>
What Would Be Nice (Preferred Skills &amp; Experience):
<ul>
<li>Relevant experience in operating a B2B web platform.</li>
<li>Knowledgeable of API integration.</li>
<li>Knowledge of scripting languages such as Python, PowerShell and Bash.</li>
<li>Understanding of Microsoft Windows Servers, SQL, and Internet Information Services (IIS).</li>
</ul>
We are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials.&nbsp;
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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