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<h3>Job Description</h3>
Job DescriptionRecords Management Specialist IIEmployment Type: Full-Time, Mid-LevelDepartment: Office Support&nbsp;CGS is seeking an experienced Records Management Specialist to provide administrative support for&nbsp;a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation,&nbsp;appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.&nbsp;Skills and attributes for success:- Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.- Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.- Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.- Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.- Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.- Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.&nbsp;Qualifications:- Previous experience in a customer service role, with a strong focus on client satisfaction and support.- Background in records or data management, including organizing, maintaining, and retrieving information efficiently.- Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).- Experience with electronic recordkeeping systems or document management platforms.- Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.&nbsp;Ideally, you will also have:- College Degree&nbsp;Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.&nbsp;For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.&nbsp;Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.&nbsp;We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays&nbsp;&nbsp;Join our team and become part of government innovation!&nbsp;Explore additional job opportunities with CGS on our Job Board:<a href="https://cgsfederal.com/join-our-team/For" target="_blank">https://cgsfederal.com/join-our-team/For</a> more information about CGS please visit: <a href="https://www.cgsfederal.com" target="_blank">https://www.cgsfederal.com</a> or contact:Email:&nbsp;<a href="mailto:info@cgsfederal.com" target="_blank">info@cgsfederal.com</a>&nbsp;#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Records Management Specialist II

<h3>Job Description</h3>
Job Description
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. 
Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring an experienced Administrative Management Specialist to support USAID. The specialist will provide expert administrative and personnel management support to ORM leadership. The specialist will also lead operational planning, workforce optimization, policy interpretation, and coordination with HR and senior stakeholders to ensure compliance, efficiency, and effective organizational transitions. 
Responsibilities:
<ul>
<li>Advise on administrative and personnel policies</li>
<li>Ensure compliance with federal and USAID regulations.</li>
<li>Coordinate HR and records processes across stakeholders.</li>
<li>Draft directives, policy briefs, and internal guidance.</li>
<li>Draft, edit, and disseminate official correspondence and reports.</li>
<li>Provide authoritative interpretations of OPM, OMB, and USAID policies.</li>
<li>Prepare reports, briefings, and memoranda for leadership.</li>
<li>Manage procurement, supplies, and hospitality services</li>
<li>Serve as ORM liaison to HR, budget, legal, and other offices.</li>
</ul>
<ul>
<li>Support cross-agency personnel-associated administrative and surge needs.</li>
</ul>
Location: Hybrid Model, in DC area. Flexibility to be on site as needed.
Note: No regular travel expected out side of normal commute. May require work outside business hours; telework subject to approval; on-site presence expected. 
Requirements
<ul>
<li>Bachelor’s degree or 4+ years of additional experience </li>
<li>Minimum 5 years’ experience in administrative or personnel management.</li>
<li>Proficiency in Microsoft Office, Google Workspace, and research tools.</li>
<li>Strong organizational, communication, and multitasking skills.</li>
</ul>
Clearance:
<ul>
<li>U.S. Citizenship</li>
<li>Willingness and ability to obtain security clearance</li>
</ul>
Core Competencies:
<ul>
<li>Strategic Planning &amp; Forecasting</li>
<li>Collaboration &amp; Teamwork</li>
<li>Policy Development &amp; Interpretation</li>
<li>Oral &amp; Written Communication</li>
</ul>
<ul>
<li>Confidentiality &amp; Discretion</li>
</ul>
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness &amp; wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment &amp; VEVRAA 
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email <a href="mailto:careers@kentro.us" target="_blank">careers@kentro.us</a> and request assistance. 
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email <a href="mailto:careers@kentro.us" target="_blank">careers@kentro.us</a>.

Administrative Management Specialist

<h3>Job Description</h3>
Job Description
Serves as a Logistics Management Specialist, with responsibility for Developing/coordinating the integrated logistics support plans for the Army portion of one or more major vehicle system programs.
Duties require occasional travel for purposes such as customer support evaluation visits, hand-off activities, and to study particular logistics problems.
Essential Job Functions:
Develops integrated logistics support plans which address all the principal elements of total life-cycle planning for assigned program, including maintenance plans, manpower and personnel, training and training devices, support equipment and TMDE, supply support, technical data, computer resources support, packaging, handling and storage, transportation and transportability. Monitors the logistics support analysis program to assure definition of support criteria and identification of support systems requirements. Monitors program execution to assure accomplishment of objectives and goals in accordance with milestones. Coordinates with technical specialists to develop corrective actions. Recommends approach to resolve procedural problems. Assures that corrective actions are implemented.
Assures availability of logistics support information required to coordinate and develop material fielding plans, fielding agreements with users and other long- and short-range planning documents. Oversees materiel fielding includes total package fielding milestones and requirements. Establishes and implements procedures to oversee and control logistics support including ancillary equipment required to support assigned system(s) before, during, and after deployment.
Oversee development of plans to identify the type, degree and timing of logistics assistance necessary, personnel required at user posts, camps, and stations, establishment of liaison offices, points of contact and methods for identifying and correcting material defect and resolving user problems encountered during and after fielding, both in CONUS and OCONUS.
Develops/coordinates contract scopes of work for logistics support, with maintenance and supply, from concept through production. Performs technical evaluation of contract proposals. Develops independent government cost estimates for all logistic work and secures validation of the estimates through the proper channels.
Serves as a monitor of contractor ILS performance under the terms of contracts; monitors the implementation of the modification work order program by the appropriate Materiel Readiness Commands as set forth in AMC, Army, Marine Corps regulations; directs development of logistics support data for input to materiel release reviews; is the point of contact for Level I or Level II system assessment program and monitors operational readiness trends. Represents the Program Manager at logistics meetings both with industry and with other Government agencies, including higher authority.
Directs participating NICP/NMP managers to take specific actions related to ensuring full support for deployed and/or deploying system/subsystems. Participates in meetings with functional managers representing TACOM Materiel, Maintenance, RD&amp;E, Product Assurance and Procurement activities. Conducts similar efforts with other AMC commodity command managers, either via correspondence, telephone or visits to those commands.
Reviews Army Materiel Planning documents for both overhaul/rebuild and new procurements and/or redistribution of available assets. Monitors all aspects of the major item management including type classification and retype classification actions, basis of issue planning, offering of system assets to Military Assistance Programs and/or Foreign Military Sales candidates, major item distribution planning, and integrated logistics support planning in the area of secondary (Army Stock Funded) items, PAA secondary (repairable)items and major end items as defined in current regulation.
Directs and coordinates logistic support to test operations by establishing procedures that will ensure the support system, as represented by the system support package for test, is available, complete and thoroughly evaluated during contractor tests, government tests, prototype qualification tests, and other test programs. This includes ensuring availability of test vehicles with total logistic support.
Participates in special studies and projects for the PM to resolve critical supply, maintenance, or system sustainment problems requiring Command attention. Analyzes and evaluates the adequacy and effectiveness of the supply system with respect to both logistic and operational readiness. Identifies the cause of existing or potential supply and maintenance problems and recommends appropriate corrective action or preventative measures. Participates in special TACOM multi-Directorate task forces to carry outstudies to precisely identify critical supply and maintenance problems and to effect timely and adequate action to solve problems identified.
Coordinates the development of system information for use in establishing qualitative and quantitative personnel requirements and in the new equipment training problem for assigned system. Participates in the planning and scheduling of the design and acquisition of training devices.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.
Must be able to obtain maintain a secret security clearance.
A High School Diploma/GED with at least 20 years experience providing support to engineering organizations or in Programmatic, Financial, or Technical support of the research, development, test, or evaluation complex systems.
Comprehensive knowledge of logistics management concepts, policies, methods and regulatory requirements (especially integrated logistics support), and their application to assigned program(s).
Knowledge of the Army’s and Marine Corps field maintenance system, and ability to extend or modify methods or techniques to solve problems.
Knowledge of the detailed logistics milestones to support schedules.
Knowledge of the development of new vehicle systems and the associated impact upon the Army and Marine Corps logistics system to include personnel and training, maintenance planning, supply support planning, technical data, computer resources and tools and diagnostic test equipment.
Financial knowledge to support budget cycles necessary for overhaul/rebuild of assigned systems at a government or contractor facility, and for planning reviews for repair parts (Stock Fund and APA) to support initial provisioning.
Knowledge of the logistics requirements to support initial deployment planning including material, release, fielding and transfer, new equipment training.
Knowledge of the processing system to receive units both in CONUS and OCONUS and ensuring sufficient logistics support to meet required operational readiness requirements.
Desired Skills:
Experience on USMC Light Armored Vehicle maintenance and/or operations.
Knowledge of the PEO/PM structure and organizations.
Demonstrated ability to strategically plan, execute and evaluate engineering aspects of DOD programs.
Ability to communicate. Ability to communicate effectively; to prepare complex and convincing oral and written presentations to the highest levels of DoD government and industry management.
Ability to work in a collaborative environment with product managers, logistics, contracting, along with multiple external Government organizations to include Army Test and Evaluation Command (ATEC), DOT&amp;E, Dept Of the Navy, USMC, the User Representative, and other Product Offices along with the defense industry. 
Knowledge of the CCDC structure and organization, with emphasis on GVSC.
Acquisition Logistics Level III Certification.

Logistics Management Specialist

<h3>Job Description</h3>
Job DescriptionDescription:
This position is contingent upon successful contract proposal submission and award.
 
Prevailance is seeking an experienced and mission-focused professional to serve as an Administrative Management Specialist to provide high-level administrative, operational, and protocol support to headquarters senior leadership. The selected candidate will be responsible for calendar management, correspondence preparation, travel coordination, event planning, and executive-level administrative support. 
 
Responsibilities include, but not limited to:
<ul>
<li>Draft and prepare correspondence, directives, and forms in proper format, ensuring accuracy and compliance with procedural requirements</li>
<li>Utilize various software tools, including desktop publishing, calendar management, email, spreadsheets, and graphics</li>
<li>Manage travel arrangements, travel orders, and vouchers in accordance with regulations</li>
<li>Assist with unit-hosted conference planning, including staff briefing preparation and logistical coordination (billeting, protocol liaison, facilities liaison, etc.)</li>
<li>Schedule large meetings and conferences, including those at distant locations</li>
<li>Attend meetings and conferences to support administrative setup, logistics, and track action items</li>
<li>Maintain calendars for the Commanding Officer, Executive Director, Unit events, and Center HQ’s conference rooms</li>
<li>Provide expert advice on document preparation and publication, including newsletters, brochures, flyers, reports, briefings, and manuals</li>
<li>Enhance presentation materials, training documents, and technical reports using publishing software</li>
<li>Manage the Command’s Incentive Award Program for military and civilian personnel, processing award nominations and approvals</li>
<li>Prepare and process award packages, certificates, and medals</li>
</ul>
Requirements:
<ul>
<li>Experience:
<ul>
<li>At least 5 years of executive-level administrative experience within a Navy or Marine Corps setting</li>
<li>At least 3 years of experience in a Navy administrative environment</li>
<li>Recent experience (within the last 3 years) in administrative, presentation, protocol, and operations support</li>
<li>Extensive executive administration experience, including high-level event planning, itinerary development, and detailed knowledge of Navy protocol and military courtesies</li>
<li>Ability to perform Office Manager duties, exercising discretion and independent judgment on significant matters within the HQ Front Office</li>
<li>Proven experience establishing work priorities and effectively communicating with staff</li>
<li>Strong background in administrative and executive support tasks</li>
<li>Ability to work independently with minimal supervision</li>
<li>Excellent written and verbal communication skills </li>
</ul>
</li>
<li>Education:
<ul>
<li>Bachelor’s degree from an accredited institution </li>
<li>12+ years of experience in a Navy or Marine Corps administrative environment may be accepted in lieu of a degree</li>
</ul>
</li>
<li>Security Clearance:
<ul>
<li> Ability to obtain a Favorable Tier 3 Background Investigation and Secret clearance </li>
</ul>
</li>
</ul>
If you meet these qualifications and are ready to make an impact, we encourage you to apply today! 
Prevailance, Inc. proudly supports veterans as a member of the V3 (Virginia Values Veterans) program and the Hire Vets initiative. Prevailance provides a comprehensive benefits package to eligible employees, designed to support health, wellness, and financial security. Our benefits include:
<ul>
<li>Medical Insurance</li>
<li>TriCare Supplemental</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life &amp; Accidental Death &amp; Dismemberment (AD&amp;D) Coverage</li>
<li>401(k) Plan with Company Matching Contributions</li>
<li>Paid Time Off (PTO)</li>
<li>11 Paid Holidays</li>
<li>Education Reimbursement Program</li>
<li>Computing Device Reimbursement Program</li>
</ul>
Prevailance, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, citizenship status, marital status or any other consideration prohibited by law or contract. Prevailance, Inc. participates in E-Verify and is VEVRAA Compliant.

<h3>Job Description</h3>
Job DescriptionDescription:
Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.
 
RSC2 is currently looking for a Risk Management Specialist to join our growing team at APG, MD to support the newly awarded SAI contract!
Requirements:

Responsibilities:
 
<ul>
<li>Provides subject matter expertise in Operations Support to an entire organization or major components of an organization. </li>
<li>Works various special programs and projects.</li>
<li>Attends meetings at Command level and higher headquarters when required. </li>
<li>Prepares decision papers, documents, and reports. </li>
<li>Possesses expert knowledge of organizational planning, risk management, and program analysis. </li>
<li>Performs segments of broad and complex studies and analyses across organizational and functional lines on a variety of projects, issues and problem cases. </li>
<li>Provides results to senior technical personnel on a variety of tasks, relevant to PM plans and objectives. </li>
<li>Possesses expert knowledge of the planning process and project management. </li>
<li>Leads efforts to defines and document processes into standard operating procedures or other written procedures for complex and large scope projects. </li>
<li>Assures integrated and coordinated short-term, mid-term, and long-range planning on projects and tasks. </li>
<li>Initiates, develops, revises, recommends, and implements policies, plans, procedures, and directives. </li>
<li>Identifies existing or potential problem areas within the area of operations and recommends corrective action. </li>
<li>Advises leadership pertaining to assigned program, briefing preparation, and objectives.</li>
<li>Collaborates internally and externally and provides advice and support to the organization leadership, staff, and program managers on any assigned programs/projects for stakeholder engagements, briefings, reports, etc. </li>
<li>Accomplishes detailed planning for complex management projects, issues, and initiatives. </li>
<li>Provides support for risk analysis and tracking of cost, schedule, performance of projects/programs.</li>
<li>Apply strong systems engineering principles to support risk identification, mitigation planning, and issue resolution across the program lifecycle.</li>
<li>Leverage knowledge of Defense Weapon Systems Acquisition processes to anticipate challenges and develop effective solutions within DoD acquisition frameworks.</li>
<li>Identify technical and programmatic risks early and propose actionable strategies to navigate roadblocks and maintain project momentum.</li>
<li>Collaborate cross-functionally to ensure systems engineering rigor is maintained in support of program goals, schedules, and mission needs.</li>
<li>A background in systems engineering is strongly preferred, with the ability to integrate complex systems and manage evolving requirements in dynamic operational environments.</li>
</ul>
 
Requirements:
<ul>
<li>Active Secret clearance level.</li>
<li>Bachelor’s degree in business or related field. </li>
<li>A minimum of eight (8) years related experience - Four (4) years military service can be substituted/utilized as related experience.</li>
</ul>
Work Location: Aberdeen, MD
Employment Type: Full-time, Salary-Exempt 
Benefits Package: We offer a top-tier benefits package which includes medical, dental, vision, PTO, employer matching retirement plan, and more!
 
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Risk Management Specialist

<h3>Job Description</h3>
Job Description
About the company: AOC Solutions, Inc. (AOC) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB) headquartered in Fairfax, VA. We aim to utilize our expertise to help each government agency's unique situation, assisting in solving their most complex business problems, and delivering successful results.
Roles and Responsibilities:
<ul>
<li>Support clients in the development and deployment of solutions that support strategic initiatives.</li>
<li>Leverage commercial, private sector, and DoD industry experience (e.g., coordination with small businesses, and non-traditional defense vendors).</li>
<li>Apply knowledge to find innovative technology solutions for DoD requirements.</li>
<li>Research and design innovative experiences for digital commerce using market-leading platforms.</li>
<li>Design, develop, and deliver training design and development of reference guidance.</li>
<li>Assess completeness and validity of imputed costs.</li>
<li>Assess completeness of Heritage Assets.</li>
<li>Conduct development and delivery of presentations and papers to client personnel.</li>
<li>Interface and communicate with clients, remotely and/or in person.</li>
</ul>
Education and Qualifications:
<ul>
<li>US Citizenship is a requirement due to the nature of the contract.</li>
<li>Bachelor's degree in Business, Finance, Engineering, Mathematics/Actuarial Sciences, Communications, Government and Public Administration, or related field.</li>
<li>At least four (4) years of experience with one or more of the following: A-123, Internal Controls, Risk Management and Internal Control (RMIC), Business Strategy, Transformational Change Management, Business Process Reengineering, Project Management, Process Improvement, Business Process Analysis.</li>
<li>Experience with Visio for flowchart development. </li>
<li>Excellent communication skills, with the ability to communicate clearly in English, both orally and in writing.</li>
<li>Must display proficiency in A-123 and Risk Management/Internal Control</li>
<li>Strong analytical capabilities and critical thinking skills.</li>
<li>Knowledge of DoDs heritage assets.</li>
</ul>
EOE M/F/D/V
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

<h3>Job Description</h3>
Job Description
Definition and Examples of Work 
<ul>
<li>Respond to both emergent and non-emergent requests for assistance.</li>
<li>Communicate with surrounding 911 agencies to send and receive timely assistance from outside law enforcement, fire, and EMS, when necessary.</li>
<li>Communicate with, disseminate information to, and assign KHP Troop G troopers to emergent and non-emergent incidents, both within and near their jurisdictions.</li>
<li>Operate computer systems to access information and also enter information for KTA/KHP information systems.</li>
<li>Operate a multi-line telephone system to receive, transfer, and conference calls, and to connect with a language line to effectively assist non-English speaking callers.</li>
<li>Operate remote computer aided dispatch (CAD system to create number calls for recording all incidents reported, dispatch and assign KHP and maintenance units to CAD calls, document pertinent radio traffic, assign state and/or KTA case numbers, record all NCIC information, and log KHP Troop G troopers and maintenance units on and off duty.</li>
<li>Create, update, schedule and activate messages on DMS signs related to incidents such as vehicle crashes, road blockages, fuel outages, and weather warnings.</li>
<li>Operate and navigate the Textcaster website to create and send preliminary, updated, and disposition messages to KTA customers and KTA specialty groups, depending on each unique incident.</li>
<li>Operate radio transmitters on KHP patrol and KTA maintenance channels to navigate the radio system used for instant playback, monitor outside agencies' radio traffic, and patch with outside agencies to communicate on the same frequency.</li>
<li>Receive and record weather reports and advise KTA personnel.</li>
<li>Update KCARS and NOAA systems.</li>
<li>Operate NICE recording system to record all incoming/outgoing telephone calls and radio transmissions.</li>
<li>Monitor the alarm system used for tracking all employee badge swipes, headquarter buildings, and maintenance yards. Assign KHP staff to investigate when necessary.</li>
<li>Assist in diagnostic tests on alarm system.</li>
<li>Estimate vehicle speeds from distance and times given by KHP.</li>
<li>Decipher, disseminate, initiate, and respond to messages and inquires from NCIC, NLETS, DMV, OpenFox, and other entities.</li>
<li>Log and decipher toll maintenance breakdown, relay to technicians.</li>
<li>Monitor and communicate with KHP Troop G and other agencies regarding license plate information.</li>
<li>Create and provide daily trooper time logs.</li>
<li>Create and update detailed accident reports for both KHP and KTA reference.</li>
<li>Create and maintain tow logs.</li>
<li>Accurately and efficiently prioritize phone calls and radio traffic to keep both customers and troopers safe at all times.</li>
<li>Additional duties may be assigned as business needs require.</li>
</ul>
Latitude and Impact of Position 
This position works independently and as part of a team, including providing input and problem solving with others to complete tasks. Negotiation and persuasion is used with both internal and external customers as well as vendors. Decision making is typically done independently within established company guidelines in regard to decisions affecting the individual's work tasks. Successful completion of job tasks impacts customer satisfaction, safety of KTA and KHP personnel, and external company image and liability.
Work Environment
The work environment described here is representative of the general work environment for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Limited access office environment in which multiple employees work in an open workspace setting.</li>
<li>Must be able to focus on multiple tasks with background noise and others talking in close proximity.</li>
<li>Office temperatures are standard, and individuals may need to adjust for cold or heat per personal preference.</li>
<li>Must work without access to personal communications equipment such as cell phone, camera, tablet or other.</li>
</ul>
QUALIFICATION
Required Knowledge, Skills and Abilities 
<ul>
<li>General knowledge of Kansas Turnpike rules, regulations, and policies.</li>
<li>Knowledge of police radio communications regulations and rules.</li>
<li>Ability to understand and operate complicated radio communications and electrical communications equipment.</li>
<li>Be able to work and maintain composure in a fast-paced and high stressed environment.</li>
<li>Be able to speak clearly, listen accurately, and write legibly.</li>
<li>Be able to accurately touch type at a minimum rate of 40 words per minute.</li>
<li>Must develop competency in operating numerous databases including OpenFox, KCJIS, and CAD.</li>
<li>Voice and hearing acceptable for radio monitoring/transmitting.</li>
<li>Working knowledge of computer operations and databases.</li>
<li>Ability to operate computer equipment and related peripherals such as printers, scanners, copiers, etc.</li>
<li>Familiarity with Microsoft Office programs, including Word, Excel, and Outlook.</li>
</ul>
Preferred Knowledge, Skills and Abilities 
<ul>
<li>Bilingual (Spanish)</li>
</ul>
Required Education and Experience
<ul>
<li>High school degree or equivalent and 18 years of age or above.</li>
</ul>
Certification, License, Registration 
<ul>
<li>Be able to obtain required certifications including NCIC and CPR.</li>
</ul>
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Ability to sit (or stand) for long periods of time (continuous)</li>
<li>Occasional bending, twisting or turning within work area.</li>
<li>Must be able to see up close to be able to visualize computer screen (continuous)</li>
<li>Must be able to hear the customer, including assessing their tone/demeanor (continuous)</li>
</ul>
Other Requirements 
<ul>
<li>Requires ability to adapt to shift work within a 24/7 operation.</li>
<li>Must pass criminal background.</li>
<li>Overtime work as needed.</li>
<li>Varied work schedule.</li>
<li>Work on holidays.</li>
</ul>

Incident Management Specialist

<h3>Job Description</h3>
Job Description Description:
Starting Salary Range: $51,455 - $64,319 annually ($26.39 - $32.99 per hour), plus benefits
 This position will remain open until filled with priority given to applications received by 5:00PM, Friday, August 15th 2025.
 Our Agency Everett Housing Authority (EHA) is a diverse, innovative public agency located in Everett, WA, only minutes from the waterfront. At EHA, we are committed to more than just providing a roof over people's heads. We believe that our work extends to creating and fostering vibrant communities where the households that we serve can thrive. Those interested can expect:
<ul>
<li>A competitive salary</li>
<li>Accrue up to 12 vacation days in your first year of employment</li>
<li>13 days of sick leave each year</li>
<li>13 paid holidays each year</li>
<li>A strong benefit package including robust health, vision, dental, and life insurance as well as a pension plan (PERS).</li>
<li>Long term disability Insurance</li>
<li>Tuition reimbursement</li>
<li>Employee Assistance Program</li>
<li>Wellness Program</li>
<li>Work that makes a difference!</li>
</ul>
Are you looking for a rewarding career opportunity to give back to the community? Then we have a place for you! 
 
The Housing Management Specialist I is an entry level, full time, union position working 37.5 hours per week. Work is characterized by a variety of well-defined processes and procedures, which may cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. However, much of the initial applicant contact is handled by the Housing Management Specialist II. This position typically consists of a limited volume of units, with the application of one or two closely related programs' rules and regulations, i.e. LIHTC, PBRA and HOME. 
 
SCOPE OF WORK:
Under general supervision performs a variety of duties pertaining to the day to day operations of Affordable Housing and Authority owned communities. Manages all functions of recertification and interims. Ensures program compliance, stays current with HUD and LIHTC regulations, Fair Housing, and state laws. Responsible to ensure files are ready for internal and external audits.
 
ACCOUNTABILITIES AND DISTINGUISHING FEATURES OF THE CLASSIFICATION:
This is an entry level position. Work is characterized by a variety of well-defined processes and procedures, which may cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. However, much of the initial applicant contact is handled by the Housing Management Specialist II. This position typically consists of a limited volume of units, with the application of one or two closely related programs' rules and regulations, i.e. LIHTC, PBRA and HOME.
 
REQUIRED STANDARDS AND FUNCTIONS
 
The following duties are illustrative only (i.e. not all inclusive)
Required Workplace Standards:
<ol>
<li>Works regular and reliable hours on site as required (i.e. not at home)</li>
<li>Attendance must be punctual and consistent;</li>
<li>Works an agreed-upon schedule and works additional hours as necessary to complete work;</li>
<li>Works effectively, cooperatively and respectfully with co-workers, clients and other contacts;</li>
<li>Follows all EHA Safety Policies and Procedures;</li>
<li>Follows all EHA Personnel Policies and Procedures;</li>
<li>Performs other duties as assigned.</li>
</ol>
Required Functions:
Program Compliance:
<ol>
<li>Processes annual and interim review of tenant eligibility; sends out annual review packets; tracks and processes for completion with residents; process income and asset verifications by contacting other sources; reviews letters and calculates annual rent; determines resident rent assessment and enters such in computer system;</li>
<li>Input information into computerized systems for information management, storage and retrieval; input and retrieves resident/applicant and owner/property information; input status and other changes;</li>
<li>Maintain files and records pertaining to applicants or residents; compile data from a variety of sources, databases and logs. Ensures files are ready and available for internal and external audits;</li>
<li>Performs peer audits of annual and interim recertifications; provides appropriate feedback regarding the file.</li>
</ol>
Occupancy:
<ol>
<li>Receives and reviews applications in computer system applicant portal; answers applicant questions; manages the waiting list; input information into computerized system for information management; input and retrieves applicant information;</li>
<li>Serves as point of contact for residents, applicants and the general public; answers phones, greets applicants, residents and visitors; explains process and procedures, answers questions, assists applicants with application process, listens and assists and/or refers residents based on concerns and problems;</li>
<li>Assist with marketing and outreach.</li>
</ol>
Lease Administration:
<ol>
<li>Assess and document complaints; initiate appropriate action and/or refer appropriately. Receive inquires and complaints, verification requests, perform research, and provide general information on services, programs, procedures and regulations, or refer to appropriate person or department. Research and investigate possible fraud.</li>
</ol>
Finance:
<ol>
<li>Performs tenant accounting; makes adjustments to tenant accounts, rent changes, maintenance charges and late fees under the direction of a manager;</li>
<li>Process invoices for assigned properties which may include invoice coding or data entry into computerized system;</li>
<li>Assists with rent collection and deposit to authorized bank within 24 hours.</li>
</ol>
Maintenance:
<ol>
<li>Conduct housekeeping, yard, safety and annual inspections of housing units according to established policies and procedures; follow-up on lease violations, health and safety, building, grounds or yard checks;</li>
<li>Depending on location, may schedule and track annual building system maintenance; schedule language interpreters and translations;</li>
<li>Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports and required; report hazardous conditions or unsafe work practices to supervisor; follow all safety and health guidelines, practices, policies and procedures.</li>
</ol>
Other Duties:
<ol>
<li>Facilitation of treatment plans under the EHA Bed Bug Protocol for bed bug infestations, which includes coordination of the Bed Bug Briefing and verifying staff (Maintenance, Resident Services, Property Management) have completed all items on the bed bug treatment check list;</li>
<li>Responds to smoke and fire alarms and emergency pull cords if assigned to specific properties;</li>
<li>Attends meetings as assigned and take minutes or notes as necessary;</li>
<li>Purchases office supplies in accordance with Agency policy and coordinates purchases of other supplies to ensure order control and proper submittal of bills;</li>
<li>Completes and sends information requests on behalf of residents, such as DSHS benefits or landlord statements;</li>
<li>Assists other staff as assigned or requested;</li>
<li>Performs related work as required.</li>
</ol>
Requirements:
MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL FUNCTIONS
 
REQUIRED EDUCATION AND EXPERIENCE:
High school diploma or GED and two to three years' customer service or general office work experience, and two years of computer work experience, or an equivalent combination of education and experience.
 
REQUIRED KNOWLEDGE OF/SKILL IN:
<ul>
<li>Knowledge of modern office practices and procedures;</li>
<li>Working knowledge of any housing program such as public housing, HCV, PBV, PBRA (202 PRAC), or Low Income Housing Tax Credit is desirable.</li>
</ul>
 
REQUIRED ABILITY TO:
<ul>
<li>Ability to learn certification policies and practices;</li>
<li>Prepare and maintain records and reports;</li>
<li>Determine verification data requirement given family characteristics;</li>
<li>Ensure timely completion of annual recertification processing to use tact, discretion and courtesy in dealing with residents and other contacts;</li>
<li>Maintain files and records;</li>
<li>Communicate clearly orally and in writing sometimes with English language impaired contacts;</li>
<li>Skill at entering information into a computer and preparing standard letters and documents.</li>
</ul>
LICENSES AND OTHER REQUIREMENTS:
<ul>
<li>Valid Washington State Driver's License and acceptable driving record at time of appointment and throught employment may be required in this position;</li>
<li>Tax Credit Certification or ability to obtain in the first year;</li>
<li>Fair Housing Certification or ability to obtain in the first six months.</li>
</ul>
Contacts:
Work includes frequent contact with the public and employees on a variety of matters requiring incumbent to know such policies and procedures. Contact with resident may be of a confidential and sensitive nature to collect relevant documents and assist with resident needs.
 
ADDITIONAL (DESIRABLE) QUALIFICATIONS
<ul>
<li>Fluency in Russian, Ukrainian, Vietnamese, Arabic, or Spanish language;</li>
<li>Prior property management work experience;</li>
<li>Prior housing authority work experience.</li>
</ul>
 
 
 
Compensation details: 26.39-32.99 Hourly Wage
 
PIe46f2eafd2b5-25405-38221912

HOUSING MANAGEMENT SPECIALIST I

<h3>Job Description</h3>
Job Description
Starting Salary Range: $51,455 - $64,319 annually ($26.39 - $32.99 per hour), plus benefits
 This position will remain open until filled with priority given to applications received by 5:00PM, Tuesday, April 22nd 2025.
 Our Agency Everett Housing Authority (EHA) is a diverse, innovative public agency located in Everett, WA, only minutes from the waterfront. At EHA, we are committed to more than just providing a roof over people's heads. We believe that our work extends to creating and fostering vibrant communities where the households that we serve can thrive. Those interested can expect:
<ul>
<li>A competitive salary</li>
<li>Accrue up to 12 vacation days in your first year of employment</li>
<li>13 days of sick leave each year</li>
<li>13 paid holidays each year</li>
<li>A strong benefit package including robust health, vision, dental, and life insurance as well as a pension plan (PERS).</li>
<li>Long term disability Insurance</li>
<li>Tuition reimbursement</li>
<li>Employee Assistance Program</li>
<li>Wellness Program</li>
<li>Work that makes a difference!</li>
</ul>
Are you looking for a rewarding career opportunity to give back to the community? Then we have a place for you!&nbsp;
 
The Housing Management Specialist I is an entry level, full time, union position working 37.5 hours per week. Work is characterized by a variety of well-defined processes and procedures, which may cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. However, much of the initial applicant contact is handled by the Housing Management Specialist II. This position typically consists of a limited volume of units, with the application of one or two closely related programs’ rules and regulations, i.e. LIHTC, PBRA and HOME.&nbsp;
 
SCOPE OF WORK:
Under general supervision performs a variety of duties pertaining to the day to day operations of Affordable Housing and Authority owned communities. Manages all functions of recertification and interims. Ensures program compliance, stays current with HUD and LIHTC regulations, Fair Housing, and state laws. Responsible to ensure files are ready for internal and external audits.
 
ACCOUNTABILITIES AND DISTINGUISHING FEATURES OF THE CLASSIFICATION:
This is an entry level position. Work is characterized by a variety of well-defined processes and procedures, which may cover not only resident issues but also organizational matters relating to property management. Work is performed under the general supervision of a manager who is available to assist with matters outside the guidelines. However, much of the initial applicant contact is handled by the Housing Management Specialist II. This position typically consists of a limited volume of units, with the application of one or two closely related programs’ rules and regulations, i.e. LIHTC, PBRA and HOME.
 
REQUIRED STANDARDS AND FUNCTIONS
<ul>
<li>The following duties are illustrative only (i.e. not all inclusive)</li>
</ul>
Required Workplace Standards:
<ol>
<li>Works regular and reliable hours on site as required (i.e. not at home)</li>
<li>Attendance must be punctual and consistent;</li>
<li>Works an agreed-upon schedule and works additional hours as necessary to complete work;</li>
<li>Works effectively, cooperatively and respectfully with co-workers, clients and other contacts;</li>
<li>Follows all EHA Safety Policies and Procedures;</li>
<li>Follows all EHA Personnel Policies and Procedures;</li>
<li>Performs other duties as assigned.</li>
</ol>
Required Functions:
Program Compliance:
<ol>
<li>Processes annual and interim review of tenant eligibility; sends out annual review packets; tracks and processes for completion with residents; process income and asset verifications by contacting other sources; reviews letters and calculates annual rent; determines resident rent assessment and enters such in computer system;</li>
<li>Input information into computerized systems for information management, storage and retrieval; input and retrieves resident/applicant and owner/property information; input status and other changes;</li>
<li>Maintain files and records pertaining to applicants or residents; compile data from a variety of sources, databases and logs. Ensures files are ready and available for internal and external audits;</li>
<li>Performs peer audits of annual and interim recertifications; provides appropriate feedback regarding the file.</li>
</ol>
Occupancy:
<ol>
<li>Receives and reviews applications in computer system applicant portal; answers applicant questions; manages the waiting list; input information into computerized system for information management; input and retrieves applicant information;</li>
<li>Serves as point of contact for residents, applicants and the general public; answers phones, greets applicants, residents and visitors; explains process and procedures, answers questions, assists applicants with application process, listens and assists and/or refers residents based on concerns and problems;</li>
<li>Assist with marketing and outreach.</li>
</ol>
Lease Administration:
<ol>
<li>Assess and document complaints; initiate appropriate action and/or refer appropriately. Receive inquires and complaints, verification requests, perform research, and provide general information on services, programs, procedures and regulations, or refer to appropriate person or department. Research and investigate possible fraud.</li>
</ol>
Finance:
<ol>
<li>Performs tenant accounting; makes adjustments to tenant accounts, rent changes, maintenance charges and late fees under the direction of a manager;</li>
<li>Process invoices for assigned properties which may include invoice coding or data entry into computerized system;</li>
<li>Assists with rent collection and deposit to authorized bank within 24 hours.</li>
</ol>
Maintenance:
<ol>
<li>Conduct housekeeping, yard, safety and annual inspections of housing units according to established policies and procedures; follow-up on lease violations, health and safety, building, grounds or yard checks;</li>
<li>Depending on location, may schedule and track annual building system maintenance; schedule language interpreters and translations;</li>
<li>Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports and required; report hazardous conditions or unsafe work practices to supervisor; follow all safety and health guidelines, practices, policies and procedures.</li>
</ol>
Other Duties:
<ol>
<li>Facilitation of treatment plans under the EHA Bed Bug Protocol for bed bug infestations, which includes coordination of the Bed Bug Briefing and verifying staff (Maintenance, Resident Services, Property Management) have completed all items on the bed bug treatment check list;</li>
<li>Responds to smoke and fire alarms and emergency pull cords if assigned to specific properties;</li>
<li>Attends meetings as assigned and take minutes or notes as necessary;</li>
<li>Purchases office supplies in accordance with Agency policy and coordinates purchases of other supplies to ensure order control and proper submittal of bills;</li>
<li>Completes and sends information requests on behalf of residents, such as DSHS benefits or landlord statements;</li>
<li>Assists other staff as assigned or requested;</li>
<li>Performs related work as required.</li>
</ol>
 
&nbsp;MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL FUNCTIONS&nbsp;
 
REQUIRED EDUCATION AND EXPERIENCE:
High school diploma or GED and two to three years’ customer service or general office work experience, and two years of computer work experience, or an equivalent combination of education and experience.
 
REQUIRED KNOWLEDGE OF/SKILL IN:
<ul>
<li>Knowledge of modern office practices and procedures;</li>
<li>Working knowledge of any housing program such as public housing, HCV, PBV, PBRA (202 PRAC), or Low Income Housing Tax Credit is desirable.</li>
</ul>
 
REQUIRED ABILITY TO:
<ul>
<li>Ability to learn certification policies and practices;</li>
<li>Prepare and maintain records and reports;</li>
<li>Determine verification data requirement given family characteristics;</li>
<li>Ensure timely completion of annual recertification processing to use tact, discretion and courtesy in dealing with residents and other contacts;</li>
<li>Maintain files and records;</li>
<li>Communicate clearly orally and in writing sometimes with English language impaired contacts;</li>
<li>Skill at entering information into a computer and preparing standard letters and documents.</li>
</ul>
LICENSES AND OTHER REQUIREMENTS:
<ul>
<li>Valid Washington State Driver’s License and acceptable driving record at time of appointment and throught employment may be required in this position;</li>
<li>Tax Credit Certification or ability to obtain in the first year;</li>
<li>Fair Housing Certification or ability to obtain in the first six months.</li>
</ul>
Contacts:
Work includes frequent contact with the public and employees on a variety of matters requiring incumbent to know such policies and procedures. Contact with resident may be of a confidential and sensitive nature to collect relevant documents and assist with resident needs.
 
ADDITIONAL (DESIRABLE) QUALIFICATIONS
<ul>
<li>Fluency in Russian, Ukrainian, Vietnamese, Arabic, or Spanish language;</li>
<li>Prior property management work experience;</li>
<li>Prior housing authority work experience.</li>
</ul>
 
 
 
Compensation details: 31.24-40.61 Hourly Wage
 
PIe46f2eafd2b5-25405-38221912

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