<h3>Job Description</h3>
Job Description
About Discovery Management Group 
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Part Time Concierge to join our team - Weekend hours 2pm-8pm in Assisted Living! Also, also looking for a PRN Concierge to work as needed in both our Assisted Living and Independent Living communities. 
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge

<h3>Job Description</h3>
Job Description
Overview
We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

<h3>Job Description</h3>
Job DescriptionJob Description 
The Concierge is responsible for providing Forbes 5 Star service and be able to proactively anticipate the needs of our Wynn Las Vegas guests. Concierge are committed to providing personalized services of the highest level including but not limited to restaurant reservations, show tickets, transportation, shopping, spa &amp; salon services, golf, amenity and courier requests. The Concierge is held to a strict code of ethics and will always base their recommendations with the guest’s best interest in mind.&nbsp; • Responsible for maintaining the Wynn standards of service to guests and coworkers at all times while taking great pride and fulfillment from crafting a great guest experience. • Ensures all guest interactions are in accordance to Forbes 5-Star standards, in order to maintain the integrity of the Wynn|Encore Las Vegas ambiance while promoting hotel facilities and services. • Resolves guest issues within limits of authority and empowerment. • Ensures the Wynn standards of cleanliness and appearance for all areas.&nbsp; • Maintains a safe and pristine work environment at all times.&nbsp; • Works with safety as a priority, and follows department and company safety standards. • Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities. • Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.&nbsp; • Able to exhibit exceptional, detailed knowledge about local shopping, entertainment, dining and business venues, as well as special local events. • Attends required training classes and incorporates knowledge gained into daily work practices. • Looks for opportunities to assist peers, guests, other departments or leaders at all times. • Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork. • Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally. • Willingness to maintain the highest level of confidentiality regarding guests and staff. • Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Responsible for addressing guest issues.
Qualifications 
• Two years prior experience as a concierge at a luxury resort property or residential property preferred. • Must have strong problem solving &amp; decision making skills. • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. • Must be available to work all shifts and be able to flex schedule based on business demands. • Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. • Candidate must be able to work efficiently within a team environment. • Must be able to work effectively in stressful, high-pressure situations. • Willingness to maintain the highest level of confidentiality regarding guests and staff. • Must possess a positive, “whatever it takes” attitude. • Demonstrates creativity, ingenuity and a resourceful approach to exceeding guest expectations. • Candidate must be well groomed and professional. • Must command excellent communication and presentation skills, both verbal and written. • Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus. • Prior knowledge of the following systems is preferred: Go Concierge, Guestbridge, HotSOS, Market Metrix, Opera and Open Tee (golf reservation system). • Requires an in-depth knowledge of all services and attractions at Wynn│Encore and the ever changing Las Vegas area. • The Concierge must make an effort to cultivate relationships and network with local establishments in order to facilitate the fulfillment of guests' requests. • Preferred membership in the Les Clefs d’Or, Southern Nevada Hotel Concierge Association. • Notary Public in the State of Nevada preferred, but not required. • Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. • Must be 21 years of age or older.
 Additional Information 
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

<h3>Job Description</h3>
Job Description
This part-time position will be under the general supervision of the Terraces Administrator and will also have responsibilities to the other managers and staff in the Administrative Office. The Front Desk Assistant will serve as the primary point of contact for persons coming into the Terraces and will be responsible for accomplishing a wide variety of clerical work.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
<ul>
<li>Receive and screen telephone communications.</li>
<li>Greet and direct people who come into the reception area.</li>
<li>Know the working schedules of the administrative staff.</li>
<li>Receive and distribute the daily mail.</li>
<li>Initiate and type correspondence, reports, and worship bulletins.</li>
<li>Maintain various mailing lists.</li>
<li>Order office supplies and keep an organized inventory of the supplies.</li>
<li>Ensure proper working conditions of office equipment.</li>
<li>Type and distribute meeting notices.</li>
<li>Assist with newsletter mailings.</li>
<li>Provide information, both verbal and written, and brochures about the facility to potential residents and their families.</li>
<li>Offer help to residents with clerical needs.</li>
<li>Perform other duties as assigned.</li>
</ul>
 Education and/or Experience
<ul>
<li>Have a minimum of 6 months year of administrative experience.</li>
<li>Highschool diploma or GED.</li>
</ul>
 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<ul>
<li>The Front Desk Assistant must demonstrate a professional manner in dealing with both the general public and the residents of the Terraces.</li>
<li>They must be able to organize their work, coordinate projects, set priorities, meet deadlines, and follow-up on assignments with a minimum amount of direction.</li>
<li>Must have strong computer skills, be a good communicator, and be capable of generating confidence in interpersonal relationships.</li>
<li>A basic understanding of business procedures and record keeping is required, together with a full commitment to the Mission Statement of Bethany.</li>
<li>Must be criminally cleared by DOJ and FBI via the Live-Scan process prior to initial presence in the facility.</li>
</ul>
 Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
 Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
 Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 Computer Skills To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Reasonable Accommodation Any applicant or employee who requires an accommodation to perform the essential functions of this position as a result of a physical or mental disability, medical condition or religious belief or practice (including religious dress, clothing, grooming practices, hairstyles, etc.) must notify Management. Bethany will comply with all applicable laws, including, but not limited to, the Americans with Disabilities Act (“ADA”) and the Fair Employment and Housing Act (“FEHA”), related to engaging in an interactive process with applicants and employees and providing a reasonable accommodation where doing so will not result in an undue hardship on the Company or pose a safety threat to the applicant, employee or others.
Company DescriptionBETHANY provides security, support and care of the highest possible quality, at levels appropriate to each individual’s needs. BETHANY manages and develops resources responsibly to assure excellent standards of service. Bethany Home is licensed as a Multi-Level Retirement Community with Independent living, Assisted living including Memory Care, Skilled Nursing, Adult Day Care and In-Home Care Services. 
<h3>Company Description</h3>
BETHANY provides security, support and care of the highest possible quality, at levels appropriate to each individual’s needs. BETHANY manages and develops resources responsibly to assure excellent standards of service. Bethany Home is licensed as a Multi-Level Retirement Community with Independent living, Assisted living including Memory Care, Skilled Nursing, Adult Day Care and In-Home Care Services.

<h3>Job Description</h3>
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests
Job Description:
We are seeking a Lobby Concierge to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. Responsibilities will include responding to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. The Lobby Concierge will also respond to special requests from guests with unique needs and follows up to ensure satisfaction; gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities; answer, record, and process all guest calls, messages, requests, questions, or concerns. This candidate will ensure the smooth operation of the lobby area/club lounge with extreme attention to detail and exemplify the philosophy and mission of Eau Palm Beach Resort &amp; Spa.
This position is a FLEX (AM / PM) position, and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Essential Qualifications:
<ul>
<li>High School Graduate</li>
<li>Ability to pleasantly communicate with proper grammar in English.</li>
<li>Ability to provide legible communication.</li>
<li>Ability to compute basic mathematical calculations.</li>
<li>Minimum one year experience in similar position in hospitality industry.</li>
<li>Fluency in a second language, preferably Spanish.</li>
<li>Knowledge of local area, attractions, services and supplies/vendors.</li>
</ul>
Essential Skills:
<ul>
<li>Ability to input and access data in computer.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous.</li>
<li>Ability to promote positive relations.</li>
<li>Ability to prioritize, organize and follow up.</li>
<li>Ability to focus attention on details.</li>
<li>Ability to maintain confidentiality of all guest information and pertinent hotel information.</li>
<li>Ability to ensure security of guest room access.</li>
<li>Ability to work well under pressure of coordinating multiple requests at any given time.</li>
<li>Ability to stand for an extended period of time or for an entire work shift.</li>
<li>Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds.</li>
</ul>
Apply today and be part of something extraordinary! Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!

CONCIERGE

<h3>Job Description</h3>
Job Description
Overview
Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired. 
Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including:
<ul>
<li>Paid holidays and PTO</li>
<li>Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees.</li>
<li>Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results</li>
<li>Benefits package also includes Health, Dental, Vision, and Life Insurance</li>
<li>Retirement Savings Plan / 401(k) employer match</li>
<li>Tuition reimbursement (U.S Based Communities)</li>
</ul>
*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
 
Responsibilities
<ul>
<li>Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls; answering questions about activities, outings, and appointment times; putting residents in contact with appropriate dept. managers; providing stamps; making change).</li>
<li>Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory).</li>
<li>Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents’ and family members’ concerns and complaints and immediately making department managers aware).</li>
<li>Answers questions regarding local stores, attractions and services.</li>
<li>Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming (includes, but not limited to making sure that background music is appropriate and in keeping with residents’ tastes; ordering fresh floral arrangements and changing the water daily; doing a 1st floor walk through at the start of shift and every 2 hours afterwards and communicating with housekeeping and maintenance staff persons regarding any areas of concern).</li>
<li>Coordinates the community’s transportation schedule (includes, but not limited to being aware of Engage Life outings and coordinating medical transportation that does not conflict; scheduling appointments for residents and, when Atria transportation is not available, assisting residents in coordinating alternative transportation; providing written confirmation of appointments for residents; making reminder calls to residents prior to medical appointments and Engage Life outings to help insure that transportation leaves on-time).</li>
<li>Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals).</li>
<li>May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.</li>
<li>May drive company vehicle from community to social and other various destinations (only if required by community).</li>
<li>May perform other duties as assigned. </li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Basic First Aid and CPR certification where required.</li>
<li>Must successfully complete all Atria specified training programs.</li>
<li>Able to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
<li>Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.</li>
<li>Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
<li>Able to work various schedules and shifts as needed.</li>
<li>Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed. </li>
</ul>

<h3>Job Description</h3>
Job Description
<ul>
<li>LOCATION: Oak Lawn - Katy Trail</li>
<li>SCHEDULE: Full-time: Flexible, all shifts available. Weekends and holidays as needed </li>
</ul>
 
ABOUT US
Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. 
ABOUT THE ROLE
Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.
 
WHAT YOU'LL DO
• Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members.
• Identifies and clarifies the residents’ needs and desires. Answers questions and provides solutions.
• Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management.
• Assists residents in scheduling access for authorized vendors to provide services within units.
• Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential.
• Able to understand and react quickly and effectively to any emergency.
• Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager.
• Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Accurately maintains daily shift notes into Building Link system.
• Receives packages &amp; deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits.
• Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate.
• Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests.
• Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge.
 
EDUCATION/EXPERIENCE
High school diploma or equivalent 
 
WHAT YOU NEED TO SUCCEED
<ul>
<li>Physical demands include the ability to lift 30-50lbs.</li>
<li>Standing, sitting, and walking.</li>
<li>Ability to work at a personal computer, as well as talking on the phone, for extended periods of time.</li>
<li>Ability to quickly and easily navigate the building as required to meet job functions.</li>
<li>Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately.</li>
<li>Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building,</li>
<li>Ability to respond to emergencies promptly.</li>
<li>Communicate, receive and exchange ideas and information using both spoken and written word.</li>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
 
OUR BENEFITS
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Short term disability (STD)</li>
<li>Long term disability (LTD)</li>
<li>Employee assistance program (EAP)</li>
<li>Identity theft protection</li>
<li>Pet insurance </li>
<li>Retirement</li>
<li>Paid Time Off (PTO)</li>
</ul>
 Full-time: Flexible, all shifts available. Weekends and holidays as needed

<h3>Job Description</h3>
Job Description
**Job Title: Concierge**
**Location:** Hudson Manor
**Company:** ACHS Property Management Group
**Job Type:** Full-Time
**About Us:** Hudson Manor is a premier establishment dedicated to providing exceptional service and a memorable experience for our residents. We pride ourselves on our commitment to excellence and our attention to detail. We are looking for a motivated and personable Concierge to join our team and help deliver outstanding customer service.
**Job Summary:** As a Concierge, you will be the first point of contact for our guests and residents, responsible for providing information, assistance, and personalized service to enhance their stay. You will handle guest/resident's requests, facilitate reservations, and offer guidance on tours, dining, and activities. The ideal candidate will possess exceptional interpersonal skills, a passion for service, and the ability to thrive in a fast-paced environment.
**Key Responsibilities:**
- Greet guests/residents upon arrival and provide a warm and friendly welcome. - Respond promptly to guests'/residents inquiries and requests, ensuring satisfaction and a high standard of service. - Provide information on daily events, directions, and other points of interest. - Coordinate special requests and personalize guest experiences whenever possible with the activities team (e.g., celebrations, surprises). - Maintain an up-to-date knowledge of census, daily events, tours and calls. - Assist with package/mail handling and transportation arrangements as needed. - Handle resident's complaints or concerns with professionalism and empathy, escalating issues when necessary. - Maintain a neat and organized concierge desk and area. - Stay informed of local events and happenings to provide residents with current information.
**Qualifications:**
- High school diploma or equivalent; additional hospitality or customer service training is a plus. - Proven experience as a Concierge or in a similar role within the hospitality industry. - Strong communication and interpersonal skills, with a friendly and approachable demeanor. - Excellent problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. - Proficient in Microsoft Office Suite; familiarity. - Knowledge of the local area, restaurants, attractions, and transportation options. 
**What We Offer:**
- Competitive salary and benefits package - Opportunities for professional development and advancement - A dynamic and supportive work environment 
**How to Apply:** If you are passionate about providing exceptional customer service and making a positive impact on guests’/resident's experiences, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and interest in the position.
Hudson Manor is an Equal Opportunity Employer.

<h3>Job Description</h3>
Job DescriptionDescription:Are you someone who performs intentional acts of kindness with the purpose of making the world a better place through in-person connection and intention!? If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker! At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our guests, ensuring they feel connected with warmth, care, and authenticity throughout their visit. By embodying our core values and delivering unparalleled customer service, the Concierge contributes to the atmosphere that defines the milk + honey experience, supporting our fellow Spa Partisans in creating moments of relaxation and rejuvenation.
 
Concierge Responsibilities (include but are not limited to):
<ul>
<li>Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure.</li>
<li>Educate guests on retail offerings, memberships and enhancements.</li>
<li>Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day.</li>
<li>Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon.</li>
<li>Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection.</li>
</ul>
Our Ideal Candidate is...
<ul>
<li>warm and welcoming</li>
<li>an active listener and multi-tasker</li>
<li>a brand ambassador</li>
</ul>
Work Hours and Compensation:
<ul>
<li>Concierges work a mixture of AM and PM shifts, including weekends and some holidays.</li>
<li>Compensation ranges from $15-$20 per hour depending on experience.</li>
</ul>
Benefits of Working for milk + honey:
<ul>
<li>Competitive Compensation Plan</li>
<li>Affordable Health, Dental and Vision plans after 30 days of employment (for qualifying employment</li>
<li>status)</li>
<li>Paid Time Off upon hire (for qualifying employment status)</li>
<li>Matching 401k plan (for qualifying employment status)</li>
<li>Company Paid Basic Life/AD&amp;D</li>
<li>Internal Growth + Mobility</li>
<li>Hyperclean Environment free of harsh toxins</li>
<li>Generous discounts on Spa, Salon, and medSPA treatments and products</li>
<li>Ongoing Training Opportunities and Continued Education</li>
<li>Employee Referral Bonus</li>
<li>Gold’s Gym Discount (TX + CA)</li>
<li>Return-to-Work bonus for new parents following Maternity Leave (for qualifying employment status)</li>
<li>Paid volunteer time off opportunities</li>
</ul>
Why You’ll Love it Here:
<ul>
<li>Embrace Kindness: Work in a supportive environment where your well-being and the well-being of our guest come first.</li>
<li>Foster Connection: Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidence.</li>
<li>Integrity at Every Turn: Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standards.</li>
<li>Celebrate Inclusiveness: Join a diverse team where everyone’s unique style and perspective are celebrated.</li>
<li>Pursue Excellence: Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we do.</li>
</ul>
 
Ready to Apply? Submit an application through <a href="http://www.milkandhoneyspa.com/careers" target="_blank">www.milkandhoneyspa.com/careers</a>. If selected to move forward, one of our Talent Acquisition Partners will invite you to the next stage of the hiring process.
 
milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
Requirements:
<ul>
<li>High school diploma or GED.</li>
<li>Experience in beauty, wellness or hospitality is preferred.</li>
<li>Efficient multitasking and organization skills.</li>
<li>Strong interpersonal communications skills and attention to detail.</li>
<li>Ability to use discretion with guest information.</li>
<li>Strong problem-solving capabilities.</li>
<li>Available to work nights, weekends and some holidays.</li>
<li>Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism.</li>
<li>Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs.</li>
<li>Ability to stand for prolonged periods of time and remain attentive to guests' needs.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect &amp; Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description 
<ul>
<li>Greet residents and provide general assistance to visitors, prospective residents, and families.</li>
<li>Answer telephone calls.</li>
<li>You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.</li>
<li>Process reports for such things as work orders, incidents and concerns.</li>
<li>You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.&nbsp;</li>
<li>Maintain the sign in/out log for the issuance of community keys, and gate passes.</li>
<li>You will assist other departments with administrative functions.</li>
<li>Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.</li>
<li>Maintain a positive and professional demeanor toward all residents, visitors and co-workers.</li>
</ul>
Qualifications 
<ul>
<li>Three (3) months of related experience is preferred.</li>
<li>You need to be able to communicate clearly and effectively in English.</li>
<li>You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.</li>
<li>You are compassionate, professional, kind, engaging, empathetic and helpful.</li>
<li>You have the ability to work as a part of a team and handle multiple tasks efficiently.</li>
<li>You possess the ability to make independent decisions when circumstances warrant such action.</li>
<li>You can maintain a positive and friendly demeanor toward the residents and your co-workers.</li>
</ul>
 Additional Information 
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.&nbsp;All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

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