<h3>Job Description</h3>
Job Description
Concierge Manager
E2 is a home concierge service and residential construction firm in Central Florida,
specializing in luxury modern, custom, and forward-thinking building practices. The E2
family of companies provide a wide array of high-end services including home concierge
services, remodeling, custom home building, and green building.
We are looking for an independent, dynamic and customer service-oriented individual
that likes to be challenged and enjoys working with a team.
As a Concierge Manager, you will be responsible for coordinating all contracted home
maintenance services for a large group of Concierge clients in a highly-professional and
exceptional manner. You will be independently responsible for representing the E2
brand, establishing client trust and rapport, and ensuring that all services are executed
to the E2 standard.
Job Responsibilities:
● Develop high-trust relationships with Concierge clients and vendors.
● Visit client homes and properties frequently to stay in front of emerging issues.
● Assist in troubleshooting repairs, providing triage, or making simple adjustments as
needed.
● Coordinate and clearly communicate all client contracted services and any other
service-oriented requests.
● Provide clear, accurate, and timely follow-up regarding all scheduled tasks.
● Manage, supervise, and support day-to-day vendor activity for Concierge clients.
● Maintain a safe working environment for E2, our vendors, and our clients.
● Follow up after service visits to ensure full satisfaction of our clients.
● Accountability for vendor bids, orders and invoices.
Candidate Profile
● Professional demeanor and well-honed interpersonal skills
● Excellent organizational, problem solving, and decision making skills
● Ability to work independently and follow through on all assignments with exceptional
attention to detail
● Ownership mindset with infallible dependability
● Understanding residential construction trades and home building in general
● Ability to explain observed conditions to client in a consultative and reassuring
manner
● Experience working in a fast-paced, results-oriented environment with a direct
communication style
● Proficiency in Microsoft Office, Adobe Acrobat, Google Business, and Airtable
applications are strongly preferred, with the flexibility to innovate with new
technologies as they arise
Salary and Benefits:
Competitive Salary, commensurate with experience, Paid Vacation and Holidays, 401k
Retirement Plan with matching, Employee Benefits: Medical, Life, and Long-Term
Disability, with access to group Dental, Vision, Company Cell Phone and/or Tablet
Resumes with a concise and tailored cover letter and salary history are preferred.
E2 is a Drug, alcohol, and smoke free workplace. Clean background check, insurable
driving history, and valid driver’s license are required.
Job Type: Full-time
Required experience: Account Management or Customer Service Management: 4+
years
Required education: Bachelor’s Degree

Concierge Manager

<h3>Job Description</h3>
Job Description
Hotel :
Tucson Marriott University Park880 E 2nd StreetTucson, AZ 85719Part timeCompensation Range : 16.00
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
Job Description
What You Will Do
<ul>
<li>Welcome guests with warmth and professionalism-be their trusted go-to from check-in to check-out</li>
<li>Recommend the best local dining, entertainment, shopping, and attractions-you're the insider they didn't know they needed</li>
<li>Assist with reservations, transportation, event tickets, and anything else guests may require</li>
<li>Help with guest mail, messages, and business center needs</li>
<li>Ensure the lobby and concierge area remain clean, organized, and inviting</li>
<li>Stay cool under pressure while resolving guest concerns with courtesy and care</li>
<li>Support a seamless experience by partnering with front desk, valet, bell staff, and other departments</li>
</ul>
What We Are Looking For
<ul>
<li>Customer service experience required - At least 6 months in a guest-facing role</li>
<li>Hospitality experience preferred - You understand how to deliver a 5-star experience</li>
<li>Excellent communication skills - You speak clearly, listen actively, and know how to tailor service to each guest</li>
<li>Local knowledge and curiosity - You love your city and enjoy helping others explore it</li>
<li>Physically ready - Able to stand/walk for long periods and occasionally lift up to 50 lbs</li>
<li>Driver's license - A valid license and clean driving record are required</li>
<li>Flexible availability - Days, nights, weekends, holidays-you're ready when guests need you</li>
</ul>
Why Atrium:
Here it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
___________________________________________
 
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Concierge

<h3>Job Description</h3>
Job DescriptionCompany Description 
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion.&nbsp;
Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.&nbsp;&nbsp;
Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.&nbsp;
What is in it for you:
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our Academies designed to sharpen your skills</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities. The sky is your limit.</li>
<li>Rate of Pay: $21.85/hour USD</li>
</ul>
Job Description 
The Concierge department is the guest experience hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service-oriented responses to any requests, always taking the initiative to go above and beyond. Our goal is to provide guests with a personalized experience curated just for them to ensure a unique and unforgettable experience. We are committed to problem solving, ownership, guest satisfaction and teamwork and live to our mission of turning Moments into memories for our guests.
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Handle Guest concerns and react quickly, logging and notifying proper areas/departments.</li>
<li>Establish and maintain an effective communication process with all departments, in particular with Front Office, Housekeeping and F&amp;B, Engineering</li>
<li>Respond to all emails in the Concierge inbox as well as your personal inbox in a timely and professional manner adhering to Forbes timeliness + professionalism standards</li>
<li>Monitors and responds to guest Kipsu text messages within the Forbes standard time frame (3mins)</li>
<li>Respond to all incoming calls using proper telephone etiquette</li>
<li>Properly log and detail all guest bookings in ALICE and always provide a printed itinerary upon arrival in compliance with Forbes standards</li>
<li>Carefully complete billing procedures daily to ensure revenue is posted for third party vendors such as transportation, florals, etc.</li>
<li>Will ensure that guest attention is the utmost priority during moments of engagement.</li>
<li>Will demonstrate the Fairmont Brand Standards at all times by actively engaging our guests.</li>
<li>Will consistently follow the service essentials for front office while performing your duties and ensuring guest satisfaction.</li>
<li>Will foster and maintain respectful and professional relationships with hotels third party vendors always remembering you are a direct reflection of the Fairmont Grand Del Mar</li>
<li>Will never say no to a guest request unless it is illegal, immoral, or unsafe. We should always offer an appropriate alternative instead of saying no.</li>
<li>Will maintain a thorough knowledge of the hotels offerings included but not limited to: hours of operation, locations, food concepts, menu price range, dress codes, room types, amenities, etc</li>
<li>Will maintain a thorough knowledge of the San Diego area including but not limited to: attractions, dining options, local events, directions, etcetera</li>
<li>Anticipates guest needs and providing thoughtful suggestions when appropriate. Asks guests questions in order to better ascertain their needs/wants</li>
<li>Will ensure you are able to explain in great detail when conveying information on all activities that Fairmont Grand Del Mar has to offer.</li>
<li>Will not only provide requested information to guests, but also offer suggestions/recommendations/ opinions to the guest, enhancing the service by offering your professional guidance.</li>
<li>Will ensure guest preferences are highlighted to all concerned in order to offer seamless service.</li>
<li>Must exceed customer expectations at all times and turn moments to memories for our guests.</li>
<li>Will uphold and demonstrate a commitment to Fairmont’s Value Statement of respect, integrity, teamwork, and empowerment.</li>
<li>Will always arrive on time, in proper uniform, mentally and physically prepared, and following Hotel’s grooming standards for their scheduled shift.</li>
<li>Will follow all FH&amp;R and Forbes standards when interacting with guests</li>
<li>Has outstanding guest services skills, professional presentation and sophisticated communication skills.</li>
<li>Will be aware of the Hotel’s outlets and hours of operations as well as any changes conveying this information to guests.</li>
<li>Fully aware of all of the hotel activities including times + dates of availability</li>
<li>Able to give clear and concise information when communicating to guests, as well as demonstrating empathy &amp; responsiveness when addressing issues and concerns.</li>
<li>Has superior organization skills</li>
<li>Will actively seek duties and tasks during slow periods to maximize efficiency.</li>
<li>Must be able to work independently.</li>
<li>Ensures the working environment is free of safety hazards and hindrances to avoid any accidents at work.</li>
<li>Ensuring to report all suspicious persons, packages, vehicles, luggage, and observations to Security.</li>
<li>Ensure you promote safety, security, and well-being of our guests by not providing any information to anyone unless approved and will not provide keys to anyone not registered to the room.</li>
<li>Ensure you report all accidents and injuries, regardless of severity, to the Security Department.</li>
<li>Will attend all trainings as requested.</li>
<li>Will sign training forms after attendance</li>
<li>Regular attendance is essential to the successful performance of this position.&nbsp; Irregular attendance will be subject to disciplinary action, up to and including termination of employment.</li>
<li>Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Resort.&nbsp; In addition, attendance is required at all scheduled training sessions and meetings.</li>
<li>Support environmental initiatives at all times.</li>
<li>Ensures all guest billing is handled in a timely manner</li>
<li>Additional responsibilities as assigned by the Director of Guest Experience&nbsp;</li>
</ul>
Qualifications 
<ul>
<li>Excellent work organization – ability to problem solve and respond to changing conditions or unexpected events with grace.</li>
<li>Positive, outgoing and professional attitude with a passion for service.</li>
<li>Previous leadership experience in guest relations preferred.</li>
<li>Previous PMS experience required.</li>
<li>Computer literacy in Microsoft Window applications required.</li>
<li>University/College degree in a related discipline an asset.</li>
<li>Must possess a professional presentation.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible &amp; reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively with fellow colleagues as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
Physical Demands:
<ul>
<li>Frequent standing, walking and sitting throughout shift.</li>
<li>Occasional kneeling, pushing, pulling, lifting.</li>
<li>Occasional ascending or descending ladders, stairs and ramps.</li>
</ul>
 Additional Information 
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;<a href="https://careers.accor.com/" target="_blank">https://careers.accor.com/</a>
Do what you love, care for the world, dare to challenge the status quo!&nbsp;#BELIMITLESS

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Vision insurance</li>
</ul>
 Join Americas BEST Day Spa Want to do what you love? Ready to make a difference and be an important part of a team that truly cares? The Woodhouse Day Spa is currently hiring Full-Time Spa Concierge team members. If you are passionate about hospitality, driven by excellence, and love creating memorable guest experiences, we would love to meet you! About The Woodhouse Day Spa At The Woodhouse, we value our team members and strive for excellence with every guest experience. In return for your unique talents and professionalism, we provide comprehensive training in The Woodhouse Way, equipping you with the tools, knowledge, and intention needed to deliver exceptional service every day. We are the leader in affordable luxury, guided by a willingness to serve and an unwavering commitment to quality. Here, youre more than just a numberyoure part of the Woodhouse family, where growth, recognition, and opportunity follow excellence. Position: Spa Concierge Our Spa Concierges make the magic happen by providing warm, thoughtful, and seamless guest experiences from start to finish. Key Responsibilities: 
<ul>
<li>Provide personalized attention from the moment each guest walks through the door </li>
<li>Educate guests on the Woodhouse experience, including a warm welcome, locker room amenities, and spa offerings </li>
<li>Answer phones with professionalism and a positive, welcoming tone </li>
<li>Serve as a brand ambassador by ensuring the spa is clean, safe, and beautifully presented with the right lighting, music, and scent </li>
<li>Remember and deliver the small details that make Woodhouse specialfavorite beverages, warm neck wraps, birthdays, and anniversaries </li>
<li>Support the leadership team by helping ensure daily operations run smoothly </li>
</ul>
Schedule Availability 
<ul>
<li>Full-time position (36+ hours per week) </li>
<li>Required availability: Monday, Friday, Saturday, and Sunday </li>
</ul>
Woodhouse Perks &amp; Benefits 
<ul>
<li>$1,000 sign-on bonus for full-time employees working 36+ hours </li>
<li>Competitive pay and incentive programs </li>
<li>Paid vacation for full-time employees </li>
<li>Generous employee discounts on services and retail products </li>
<li>Paid training through The Woodhouse Way </li>
<li>Work in a beautiful, state-of-the-art facility </li>
</ul>
The Woodhouse Day Spa is an Equal Opportunity Employer and a drug-free and smoke-free workplace. Ready to join a team where excellence, intention, and joy come together? Apply today and become part of the Woodhouse family!

Spa Concierge

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
</ul>
 Want to work at Americas best day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted Americas best day spa in 2012 and 2013 by American Spa Magazine! Also voted Fort Bend County Best Spa in 2016, 2018-2023 by Living Magazine! We are hiring for Full Time and Part Time Spa Concierge. This is an entry level position. At The Woodhouse, we value our team members and strive for excellence with every guest experience. We are seeking dedicated and motivated individuals who are passionate about caring for others and who possess outstanding skills in their area of expertise; individuals with enthusiasm, optimism and positive energy who will enhance the personal growth and wellness of our guests and team. Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you. Our Spa Concierge...is the brand ambassador, making sure the guest enters a clean, safe place with the right ambiance to ensure a memorable experience for our guests each and every time. More specifically, our fabulous spa concierge: 
<ul>
<li>Provides personal attention from the time the guest walks though the door</li>
<li>Educates the guest on the Woodhouse experience including a warm welcome, introduction to our changing lounge and amenities, and helping them to have a seamless experience</li>
<li>Answers the phone with a smile each and every time</li>
<li>Works closely with the therapists to ensure that each guest is comfortable and on-schedule for their treatments</li>
<li>Remembers the small things that make The Woodhouse special to every guest...every time</li>
<li>Serves as back up for the leadership team, when they are busy taking care the big stuff; our spa concierge makes sure things are running smoothly</li>
</ul>
Woodhouse Perks include: 
<ul>
<li>Generous discounts and opportunities to enjoy services and products</li>
<li>The Woodhouse Way training program</li>
<li>Ongoing training opportunities</li>
</ul>
The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.

<h3>Job Description</h3>
Job Description
CONCIERGE (Under Head Concierge)
Shift 7:00 AM - 3:00 PM
Saturday &amp; Sundays plus fill in for vacations and sick days&nbsp;
Hourly
&nbsp;
1. Monitor main entrance doors
2. Answer phone
3. Answer intercom
4. Monitor security system
5. Take messages 
6. Notify unit owners regarding packages, FedEx, etc.
7. Announce visitors
8. Maintain log for trade and service personnel
9. Maintain Out of Residence Log
10. Maintain Resident Key &amp; Unit Access Log
11. Maintain Bay Plaza Common Area Key Control Log
12. Confirm pool cover, dumpster room and kitchen has been attended to by valets
13. Follow concierge training procedures
14. Assist Management during hurricanes and other emergency situations, including illness and vacations
&nbsp;

Weekend Concierge

<h3>Job Description</h3>
Job Description
Do you love helping people and making their lives better? Are you working toward a goal and could use some additional finances to support you along the way? Would you like a low stress, physically active position that can fit into your schedule?
Join our personal concierge team!
We make people's lives easier and more joyful by completing their to-do lists. We clean, run errands, cook, check on pets, do light yard work, and more. We are a fast-growing company in the Champaign-Urbana area and excited to have more helpers on the team!
You are a good fit for this position if you enjoy completing household chores, are detail-oriented, are trust worthy, love to help people, and are all about creating win-win-win scenarios!
Company DescriptionMohr Time was started in August of 2014. We get people's to-do lists done so their lives are simpler and more joyful. The business started when the owner, Sarah, lost a friend named Ali suddenly. Ali was the most helpful and joyful person, and Sarah vowed she would carry on Ali's legacy by providing people with joy and support the way Ali always did. Sarah is committed to making sure people enjoy their time on this planet, helping them to live fully and spend time with the people they love, rather than doing chores and tasks! 
<h3>Company Description</h3>
Mohr Time was started in August of 2014. We get people's to-do lists done so their lives are simpler and more joyful. The business started when the owner, Sarah, lost a friend named Ali suddenly. Ali was the most helpful and joyful person, and Sarah vowed she would carry on Ali's legacy by providing people with joy and support the way Ali always did. Sarah is committed to making sure people enjoy their time on this planet, helping them to live fully and spend time with the people they love, rather than doing chores and tasks!

Personal Concierge

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Signing bonus</li>
<li>Vision insurance</li>
</ul>
 Join Americas BEST Day Spa Want to do what you love? Ready to make a difference and be an important part of a team that truly cares? The Woodhouse Day Spa is currently hiring Full-Time Spa Concierge team members. If you are passionate about hospitality, driven by excellence, and love creating memorable guest experiences, we would love to meet you! About The Woodhouse Day Spa At The Woodhouse, we value our team members and strive for excellence with every guest experience. In return for your unique talents and professionalism, we provide comprehensive training in The Woodhouse Way, equipping you with the tools, knowledge, and intention needed to deliver exceptional service every day. We are the leader in affordable luxury, guided by a willingness to serve and an unwavering commitment to quality. Here, youre more than just a numberyoure part of the Woodhouse family, where growth, recognition, and opportunity follow excellence. Position: Spa Concierge Our Spa Concierges make the magic happen by providing warm, thoughtful, and seamless guest experiences from start to finish. Key Responsibilities: 
<ul>
<li>Provide personalized attention from the moment each guest walks through the door </li>
<li>Educate guests on the Woodhouse experience, including a warm welcome, locker room amenities, and spa offerings </li>
<li>Answer phones with professionalism and a positive, welcoming tone </li>
<li>Serve as a brand ambassador by ensuring the spa is clean, safe, and beautifully presented with the right lighting, music, and scent </li>
<li>Remember and deliver the small details that make Woodhouse specialfavorite beverages, warm neck wraps, birthdays, and anniversaries </li>
<li>Support the leadership team by helping ensure daily operations run smoothly </li>
</ul>
Schedule Availability 
<ul>
<li>Full-time position (36+ hours per week) </li>
<li>Required availability: Wednesday, Friday, Saturday, and Sunday </li>
</ul>
Woodhouse Perks &amp; Benefits 
<ul>
<li>$1,000 sign-on bonus for full-time employees working 36+ hours </li>
<li>Competitive pay and incentive programs </li>
<li>Paid vacation for full-time employees </li>
<li>Generous employee discounts on services and retail products </li>
<li>Paid training through The Woodhouse Way </li>
<li>Work in a beautiful, state-of-the-art facility </li>
</ul>
The Woodhouse Day Spa is an Equal Opportunity Employer and a drug-free and smoke-free workplace. Ready to join a team where excellence, intention, and joy come together? Apply today and become part of the Woodhouse family!

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Concierge to deliver exceptional customer service at a high-standard workplace in McLean, Virginia. This contract position requires proactive communication, attention to detail, and an ability to create meaningful experiences for clients and guests. The role focuses on enhancing engagement, managing workplace services, and maintaining a hospitality-driven environment. Responsibilities: • Provide assistance with building access badges and ensure efficient distribution. • Serve as a central resource for campus information and workplace services, including mailroom operations, parking, conference rooms, and lost-and-found. • Organize and maintain front desk and lobby areas to uphold a welcoming environment. • Collaborate with facility management and transportation teams to streamline service delivery. • Respond promptly to inquiries and communicate with all levels of management with minimal supervision. • Anticipate client needs, address concerns, and escalate risks to ensure smooth operations. • Build strong relationships with employees and guests through proactive engagement and personalized service. • Support third-party vendor relationships to maximize service outcomes. • Continuously improve service performance and meet or exceed team and client goals. • Execute additional duties as assigned while adhering to campus operation schedules.• Proven experience in customer service or concierge roles, preferably in a corporate or commercial real estate setting. • Strong interpersonal and communication skills, both verbal and written. • Ability to manage multiple tasks efficiently and prioritize responsibilities. • Familiarity with workplace services such as property management, transportation, and conference room operations. • Proficiency in Google Suite and other business tools. • Capability to identify and resolve issues proactively while ensuring client satisfaction. • Excellent time management and organizational skills. • Commitment to delivering high-quality service and driving continuous improvement.

Concierge 2

<h3>Job Description</h3>
Job Description
Welcome to Distinctive Living, we're seeking a Concierge (Part-Time) for our Inspired Living at Alpharetta.
Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.
Benefits when choosing a career with Distinctive:
<ul>
<li>Medical, Dental and Vision benefits</li>
<li>Paid Time Off</li>
<li>401k Retirement Plan &amp; Life Insurance</li>
<li>Team Member Assistance Program</li>
</ul>
Responsibilities:
<ol>
<li>Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li>
<li>Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li>
<li>Sales &amp; Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed.</li>
<li>Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality.</li>
<li>Promote and encourage residents to participate in activities.</li>
<li>Follow and communicate company policies and procedures.</li>
<li>This job description provides a framework for the job; other duties may be assigned as necessary.</li>
</ol>
Required Skills and Experience: 
<ul>
<li>High School Diploma or equivalent required. </li>
<li>Must have six months of experience in a receptionist role or similar function. </li>
<li>Experience with Microsoft Word and Excel preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Able to communicate verbally in person and over the phone.</li>
</ul>
Apply today to learn why Distinctive Living is a certified Great Place to Work!
 Job Posted by ApplicantPro

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