<h3>Job Description</h3>
We are looking for a dynamic Consumer Insights Manager to join our Global Consumer Insights team! This role will lead market research initiatives supporting Aristocrat across both Gaming (land-based slot machines) and Interactive (online real-money gaming) businesses. In this highly collaborative and pivotal role, you will report to the Director of Consumer Insights and engage with global studios to deliver consumer-centric insights that drive business growth and product decisions within the regulated gaming sector.
What You'll Do
<ul>
<li>
Develop positive relationships with slot studios, handling day-to-day research activities to understand business needs and deliver actionable insights.
</li>
<li>
Collaborate with fellow colleagues from the Market Research unit and crucial collaborators dedicated to the gaming sector.
</li>
<li>
Develop and implement various research methodologies, such as art and theme testing, landscape studies, player motivation research, hardware studies, and driven happiness evaluations.
</li>
<li>
Build clear, insightful reports and presentations, translating findings into meaningful narratives and actionable recommendations for teams across the organization, including senior executives.
</li>
<li>
Include secondary industry or internal data to complement primary research insights and ensure a complete understanding of player preferences and behaviors.
</li>
<li>
Manage relationships with existing research vendors and onboard new partners as needed to support research initiatives optimally.
</li>
<li>
Prior experience in the slots gaming, casino, real-money online gaming, or closely related regulated entertainment markets is required.
</li>
</ul>
What We're Looking For
<ul>
<li>
3+ years of experience with market research methodologies with hands-on project management from start to finish.
</li>
<li>
Strong writing and presentation skills, with the ability to effectively communicate findings to various stakeholders.
</li>
<li>
Proficiency in crafting reports and presenting insights, ensuring clarity and relevance for different audiences.
</li>
<li>
Ability to conduct research independently or collaboratively with external partners, ensuring projects meet objectives and timelines.
</li>
<li>
Demonstrating proven experience of using internal data sources and/or external data aggregators to extract, analyze, and synthesize information that effectively addresses business questions and drives strategic decision-making.
</li>
<li>
Preferred: Master’s degree or equivalent experience in market research, psychology, business, or a related field.
</li>
<li>
Experience conducting research in a regulated industry, such as gaming, finance, or healthcare, with a strong understanding of compliance considerations; direct experience in real-money gaming (land-based and/or online) is highly desirable.
</li>
<li>
Hands-on experience with qualitative research methods, including in-person research, product testing, intercept interviews, and other face-to-face methodologies to gather deep consumer insights.
</li>
<li>
Proficiency with survey tools (e.g., Qualtrics), data analysis software (e.g., SPSS), or consumer panels is advantageous.
</li>
</ul>
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V
<ul>
<li>
World Leader in Gaming Entertainment
</li>
<li>
Robust benefits package
</li>
<li>
Global career opportunities
</li>
</ul>
Our Values
<ul>
<li>
All about the Player
</li>
<li>
Talent Unleashed
</li>
<li>
Collective Brilliance
</li>
<li>
Good Business Good Citizen
</li>
</ul>
Travel Expectations
Up to 25%
Pay Range
$91,921 - $170,710 per year
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at <a href="https://atibenefits.com/" target="_blank">https://atibenefits.com/</a>.
Additional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Consumer Insights Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth.&nbsp; Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk.&nbsp;
Job Description 
Salary Pay: $66,000.00-$71,000.00
The Encore Boston Harbor Shift Manager – Beverage will ensure that all deployed Beverage personnel are executing their functions correctly. This includes the administrative organization of Beverage personnel in advance of their assignments, but then the monitoring and overseeing of their function once deployed. Because of the structure of the department, the Beverage Shift Manager will be required to spend time between multiple outlets across the property, including restaurants, lounges, service bars and any other area where alcoholic beverage service is being delivered. This includes, but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:&nbsp;&nbsp; 
<ul>
<li>Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.</li>
</ul>
<ul>
<li>Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.&nbsp; Identifies key drivers of success.</li>
<li>Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.</li>
<li>Manages the performance of team members under his/her area of responsibility.</li>
<li>Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.&nbsp;</li>
<li>Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.&nbsp;</li>
<li>Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication.</li>
<li>Responsible for hiring, performance management, and employee engagement within the department.&nbsp; Provides training opportunities, constructive and positive feedback to team members within area of responsibility.&nbsp; Creates a motivating environment.</li>
<li>Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.</li>
</ul>
<ul>
<li>Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.&nbsp;</li>
<li>Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.</li>
<li>Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand.</li>
<li>Ensures that all beverage reports are submitted in a timely manner.</li>
<li>Maintains high Team Member morale and good customer relations.</li>
<li>Works closely with the Assistant Director of Beverage on special projects including seasonal menu changes and placements.</li>
<li>Assists with special events and activations where necessary.</li>
<li>Assigns Beverage staff to various locations according to job requirements and the team members’ abilities, skills, and experience.</li>
<li>Observes performance of duties to evaluate efficiency and to detect and correct inefficient work practices.</li>
<li>Works with safety as a priority, and follows department and company safety standards.</li>
<li>Maintains relevant knowledge of industry through continuing education and training.</li>
<li>Performs any other job-related duties as assigned.</li>
</ul>
Qualifications 
JOB REQUIREMENTS:&nbsp; 
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Must be able to obtain and maintain any licensing or active work cards required, including but not limited to the alcohol awareness cards.
ServSafe or equivalent certification preferred.
Education and/or Experience:&nbsp; 
High School degree or equivalent required.&nbsp; Bachelor’s Degree in hotel or restaurant management or related field; or equivalent experience preferred.
Minimum 5 years of bartending experience required, 3 years in a leadership role preferred. Hospitality experience preferred.
Requires strong computer skills and proficiency in POS Systems, Purchasing Software, Warehouse Requisition Software, Time-Keeping Software and Microsoft Office
Candidate must have experience with planning and project management.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Knowledge of union as well as non-union working environments preferred.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.&nbsp; Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.&nbsp; Ability to write detailed instructions and correspondence.&nbsp; Ability to effectively present information in one-on-one and group situations.
Mathematical Skills &amp; Reasoning Ability:
Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request.
Physical Demands: 
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking.&nbsp;
Work Environment: 
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>The noise level in the work environment is typically moderate.&nbsp; When on the casino, kitchen, restaurant or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.</li>
<li>Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.</li>
</ul>
 Additional Information 
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Beverage Shift Manager (Overnights Required)

<h3>Job Description</h3>
Job Description
Overview
 Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Operations Manager is responsible for departmental P &amp; L expense lines as designated by the General Manager. The Operations Manager also supports cafe senior leadership in upholding all brand standards and core values, while meeting or exceeding Hard Rock business objectives.
<ul>
<li>Demonstrate financial comprehension of the cafe’s budget and P&amp;L.</li>
<li>Serve as a mentor and coach to develop hourly staff members into Hard Rock brand ambassadors and industry leading customer service stewards.</li>
<li>Manage labor schedules in line with the cafe’s budget and forecast models.</li>
<li>Successfully run a department and/or cost center.</li>
<li>Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.</li>
<li>Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.</li>
<li>Execute established brand standards within the Rock Shop as well as think outside the box to harness potential opportunities to grow retail sales through both staff and guest interaction.</li>
<li>Foster an environment of customer service in which all team members put the guest first in every situation.</li>
<li>Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.</li>
<li>Remain an objective observer of the standards of service to ensure guest expectations of the Brand &amp; Cafe are upheld.</li>
<li>Ability to engage with guests in regards to music both current and past.</li>
<li>Support senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.</li>
<li>Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance.</li>
<li>Support staff development and advancement along well-defined career paths.</li>
<li>Serve as a Learning Coach developing, implementing, and executing learning &amp; developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.</li>
<li>Possess a self-motivated approach to their own personal and professional</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>3+ years in an Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.</li>
</ul>
SKILLS
<ul>
<li>Ability to learn and bring "out of the box" ideas to their team.</li>
<li>Genuine enthusiasm and aptitude for serving people.</li>
<li>Excellent verbal and written communication skills.</li>
<li>High level of business acumen and common sense.</li>
<li>Demonstrates strong problem solving skills through ability to diagnose and implement solutions.</li>
<li>Must possess strong communication and listening skills, excellent speaking, reading and writing.</li>
<li>Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.</li>
<li>Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.</li>
<li>Multiple language abilities a plus, fluency in English required.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.</li>
<li>Ability to sit for extended periods of time.</li>
<li>Ability to make repeating movements of the arms, hands, and wrists.</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear.</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.</li>
<li>Ability to turn or twist body parts in a circular motion.</li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.</li>
<li>Ability to travel via auto or airplane for long periods of time. </li>
</ul>

MANAGER - OPERATIONS

<h3>Job Description</h3>
Job DescriptionCompany Description 
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Additional Information 
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Restaurant Manager

<h3>Job Description</h3>
Job Description
Closing Date: November 14, 2025, at 4:00 PM
Salary: Depending on Experience (DOE)
This position provides oversight to all Food Court to ensure profitable operation, optimum guest satisfaction, and return visits, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities:
<ul>
<li>Promotes and provides excellent guest service experiences to both internal and external guests.</li>
<li>Responsible for all aspects of the effective management of the business operations within a casino environment. </li>
<li>Assists with supervising employees on the proper instructions on food handling, cash handling and work safety rules.</li>
<li>Assist with actively coaching, counseling, directing, training and mentoring team in meeting Enterprise standards. </li>
<li>Assist with fostering teamwork. Lead, direct, mentor and guide supervisors. </li>
<li>Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.</li>
<li>Performs other special projects and duties as assigned.</li>
</ul>
Supervisory Responsibilities
Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
Skills/ Requirements
<ul>
<li>High School Diploma or equivalent required.</li>
<li>Prior experience in restaurant operation required.</li>
<li>Ability to handle cash accurately and responsibly and calculate basic math functions as they relate to point-of-sale cash/credit transactions, cash reconciliation and product inventory. </li>
<li>Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.</li>
<li>Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest. </li>
<li>Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.</li>
<li>Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.</li>
<li>Strong interpersonal and communication skills, both written and oral. </li>
<li>This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.</li>
</ul>

Food Court Assistant Manager

<h3>Job Description</h3>
Job Description
Overview

OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
This position is responsible for serving as the managerial presence for the Beverage Dept. in managing all aspects of Beverage Service &amp; Operations during assigned shift. The position will supervise the assistant managers and supervisors in their respective roles in observing team members for safe alcohol service, protection of assets and holding team members accountable for maintaining a high level of performance including the delivery of memorable sincere service.

Essential duties include, but are not limited to:
<ul>
<li>Oversees interviewing, hiring, training, floor service, and operational responsibilities for the Beverage Department</li>
<li>Focuses on bar operations and infrastructure of the Beverage Department</li>
<li>Drives Team Member satisfaction with ongoing training and development</li>
<li>Other assignments as directed</li>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures</li>
</ul>
Qualifications:
<ul>
<li>High School diploma, GED, or equivalent required</li>
<li>Associates or Bachelor’s Degree in related discipline preferred</li>
<li>Minimum of 3 years of food or beverage management experience required, or an equivalent combination of education and experience</li>
<li>Proficient knowledge of Microsoft Office, Excel, and Word is required</li>
<li>Familiarity with Stratton Warren purchasing system and POS procedures on Info-genesis platform preferred</li>
<li>Must be familiar with and demonstrate a commitment to ensuring responsible alcohol service for all casino guests through policies, procedures, communications, and on-going training to all team members</li>
<li>Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications</li>
<li>Experience in high-volume beverage operations preferred</li>
<li>Experience in casino and/or hotel environment preferred</li>
<li>Team-oriented and must enjoy working with and assisting people</li>
<li>Able to exercise judgment on an independent basis</li>
<li>Must be articulate and possess a professional appearance and demeanor, as well as ensuring appearance standards are maintained for all members of Management and hourly team members.</li>
<li>Punctuality and meeting of deadlines is critical</li>
<li>Acts immediately on all guest opportunities to ensure proper action has been taken.</li>
<li>Proficient in the budgetary process in regard to analyzing data to forecast future fiscal results.</li>
<li>Develop beverage menus and programming to remain relevant with industry trends and standards.</li>
</ul>

Work Environment:
<ul>
<li>Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise. </li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. </li>
</ul>
 
Qualifications
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: 
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>

SHIFT MANAGER - BEVERAGE

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Supervises work activities of Public Space cleaning personnel and cooperates with management team to ensure clean, sanitary, and attractive casino public areas. Assigns duties, inspects work, and investigates complaints regarding service and takes corrective action. Trains employees, monitors supply and equipment use. Duties include, but are not limited to:
Essential Job Functions:
<ul>
<li>Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.</li>
<li>Promotes positive guest relations at all times.</li>
<li> Supervises the work activities of cleaning personnel in terms of production, quality control, and service to guests.</li>
<li> Conducts daily employee line-ups to inform team members of work duties.</li>
<li> Monitors team members for attendance, proper uniforms, hygiene, etc.</li>
<li> Issues supplies and equipment. Takes inventory of stock to ensure adequate supplies.</li>
<li>Investigates complaints regarding cleaning quality or service to guests, and takes corrective action.</li>
<li> Inspects public areas to determine need for repairs to fixtures, furnishings, and equipment, and reports same to Facilities department.</li>
<li> Conducts training of new employees, including in-service training on department policies, work procedures, job safety, and technical information. Demonstrates proper use and maintenance of cleaning equipment.</li>
<li> Attends periodic staff meetings to discuss company policies and guest complaints, and makes recommendations to improve service and ensure efficient operation.</li>
<li> Performs cleaning duties as needed to maintain cleanliness of public areas.</li>
</ul>
 
Qualifications
High school diploma, along with a minimum three (3) years experience in housekeeping, custodial, or janitorial operations and a minimum of two (2) years progressive supervisory experience.
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
#ProfHotJobs
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

PUBLIC SPACE - MANAGER - FT

<h3>Job Description</h3>
Responsibilities
Table Games Assistant Shift Manager is responsible for helping and performing numerous daily tasks and routines that ensure quality service is provided to all guests as well as supervising staff and the overall daily management of a designated shift in the Table Games department. During each shift, the Table Games Assistant Shift Manager will visit each table games operational area and converse with guests and team members to promote and facilitate the highest guest service attainable. Must be able to identify and correct daily operational deficiencies to achieve this service.
<ul>
<li>Works closely with the Table Games Shift Managers to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability.</li>
<li>Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.</li>
<li>Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives of the Table Games Department.</li>
<li>Assist in resolving team member issues, responsible for motivating team members to ensure they are providing quality service.</li>
<li>Assist supervisors to ensure that the table games operations are being managed in accordance with company standards.</li>
<li>Maintain an active presence on the casino floor at all times.</li>
<li>Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.</li>
<li>Works hand in hand with other Operational departments to ensure highest standards of service and safety of guests and team members.</li>
<li>Shares responsibility for the overall integrity of daily operations on assigned shift.</li>
<li>Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures. Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting.</li>
</ul>
Qualifications
<ul>
<li>Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.</li>
<li>1 year of previous dealing experience preferred.</li>
<li>Previous supervisor experience a plus!</li>
<li>Skilled in establishing and maintaining effective working relationships with staff and other departments.</li>
<li>Must possess excellent guest service and communication skills with the ability to deal with guests.</li>
<li>Proficient in Microsoft Office.</li>
<li>Ability to speak and write English.</li>
<li>Ability to communicate information through spoken words and sentences that others will understand.</li>
<li>Ability to read and understand information and instructions presented in writing.</li>
<li>Strong general mathematical skills.</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. </li>
<li>Must have the ability to stand for duration of shift. </li>
<li>Must be able to bend, stoop and continuously use hands.</li>
<li>Successfully pass a pre-employment criminal background check and drug screen.</li>
</ul>

Table Games Assistant Shift Manager

<h3>Job Description</h3>
Job Description
Restaurant Manager Job Description
Overview: American Coney Island, located inside the D casino on Fremont Street, is looking for an experienced Restaurant Manager to oversee the daily operations of our fast casual restaurant. As a key member of our team, you will ensure the delivery of high-quality food and exceptional customer service, while maintaining revenue, profitability, and quality goals.
Responsibilities:
<ul>
<li>Recruit, Hire, and Train Front of House Employees: Lead the recruitment and scheduling process, conduct interviews, and onboard new hires. Provide ongoing training and development to ensure staff delivers excellent service.</li>
<li>Monitor Inventory Levels: Maintain optimal inventory levels through regular assessments and coordinate with suppliers for timely deliveries.</li>
<li>Evaluate Business Performance: Collaborate with the leadership team to analyze business performance, identify areas for improvement, and implement strategies for growth.</li>
<li>Create and Communicate Work Shifts: Develop and communicate employee schedules, ensuring adequate staffing levels to meet operational needs.</li>
<li>Ensure Compliance with Health and Safety Regulations: Store and handle food products in accordance with health and safety standards. Maintain cleanliness and sanitation throughout the restaurant.</li>
<li>Guest Interaction: Foster positive guest experiences by interacting with customers, addressing concerns promptly, and ensuring satisfaction.</li>
</ul>
Requirements:
<ul>
<li>Proven work experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fast-paced environment.</li>
<li>Strong leadership and people management skills, with a track record of motivating teams and achieving operational goals.</li>
<li>Proficiency in Microsoft Excel, Word and other relevant software applications.</li>
<li>Preferred, but not mandatory - Bachelor’s degree in Business Administration, Hospitality Management, or related field; culinary schooling or certification.</li>
<li>Kitchen experience and in-depth knowledge of kitchen health and safety regulations.</li>
<li>Must have Manager ServSafe Certification or equivalent.</li>
<li>Excellent organizational, communication (verbal and written), and interpersonal skills.</li>
<li>Ability to thrive in a stressful and fast-paced environment, with strong problem-solving and conflict management abilities.</li>
<li>Financial acumen and experience managing budgets and financial reports.</li>
<li>Ability to lift up to 50 pounds and availability to work nights, weekends, and holidays.</li>
<li>Must be over 21 years of age.</li>
</ul>
Benefits:
<ol>
<li>Competitive salary with benefits package.</li>
<li>Great working environment in a vibrant location.</li>
<li>Opportunity to build and lead your own team in a dynamic setting.</li>
</ol>
Join American Coney Island and contribute to our tradition of exceptional service and quality. If you have the skills and experience we’re looking for, apply now to become our Restaurant Manager and help us achieve continued success!

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