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<h3>Job Description</h3>
Job Description
Job Description The duties and responsibilities of this position include, but are not limited to: Assisting customers of US branch with product-related questions by email and in person Handling claims regarding refunds or exchanges Processing orders are given over the phone, email, or internal ERP system Handling communication with customers and vendors to ensure on-time payment Assisting in coordinating the delivery process to meet guarantees to customers Managing relationships with customers Updating internal databases with account information Liaise with internal teams to ensure proper pre-and post-sales service Prepare, file, and retrieve sales-related documents such as invoices and PO Status Assisting all sales related work
Qualification The following skills and qualifications are required for this position: Strong communication skills with a problem-solving attitude Excellent computer skills ( MS Office in particular) Organizational and time-management skills Hands-on experience with CRM software Highly motivated, self-directed, and customer service oriented Demonstrate strong attention to detail and a sense of urgency Ability to learn and perform multiple tasks in a fast-paced environment Ability to work independently as well as in a team environment Bachelors degree

[Sales] Account Coordinator

<h3>Job Description</h3>
Job Description
OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization. 
OTR has been recognized as a "Top Workplace" by the Atlanta Journal-Constitution since 2016!
As an Account Coordinator, you will be responsible for growing and sustaining our business primarily through handling operational aspects of client payables in pursuit of the Company's goals and objectives.
Responsibilities: 
<ul>
<li>Support the business operations by performing various tasks on different projects</li>
<li>Communicate and work closely with the team about the activity of daily operations to meet deadlines efficiently.</li>
<li>Day-to-day activities will include providing exceptional customer service, auditing, processing, data-entry, and other organizational tasks. </li>
<li>Assist with administrative duties to help departments stay organized and meet company objectives.</li>
</ul>
What we look for: 
<ul>
<li>Working towards Bachelor's degree in Business, Management or related field </li>
<li>Strong communication and problem-solving skills</li>
<li>Excellent interpersonal and customer service skills</li>
<li>Competitive nature with a sense of urgency in a fast-paced environment</li>
<li>Possess organizational skills in a detail-oriented setting</li>
<li>Team player with ability to multitask in a results-driven environment</li>
<li>Proficient in MS Office skills and related computer knowledge</li>
</ul>
OTR's mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.
OTR Solutions is an Equal Opportunity Employer

Account Coordinator (Part-time)

<h3>Job Description</h3>
Job Description Description:
Kanawha Scales &amp; Systems, a division of American Equipment Holdings, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried-and-true philosophy – take care of our customers and take care of our people.
 
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
 
Description
 
Kanawha Scales &amp; Systems, LLC, a world leader in the weighing and automation industry, is looking for someone like you to join their team as a Regional Accounts Service Coordinator. 
 
The National Accounts Service Coordinator receives and manages scale repair requests from customers nationwide. The Service Coordinator organizes resources and coordinates with stakeholders (the customer, technicians, office staff, and suppliers) to efficiently and effectively handle all day-to-day and week-to-week flow of events. This is key to ensure we always continue to provide the customer with the best possible service. A successful service coordinator will enable the organization to anticipate workflow requirements, apply resources, and accomplish our short- and long-term objectives. We strive to accomplish our work on the first attempt with zero return trips for the same issue.
 
Duties and Responsibilities 
 
<ul>
<li>Field all service-related phone calls/emails and efficiently schedule technicians to complete all required service work within customer specified timeframes</li>
<li>Create jobs and schedule in ERP system to be ready for technicians in the field</li>
<li>Confirm vendors have all necessary parts available before going to a job site</li>
<li>Communicate with all stakeholders and respond in a prompt and professional manner. Stakeholders include customers (existing and new), suppliers, and our team. </li>
<li>Daily review of all open jobs and update statuses accordingly</li>
<li>Enter and maintain accurate service activity notes in ERP including but not limited to client and vendor communication, shipping information, any other item related to a specific job</li>
<li>Posting of parts shipped and/or used on service orders. Must be done the same day they were shipped or the day the paperwork was received showing parts were used.</li>
<li>Replenishment of parts in vendor parts kits immediately upon use</li>
<li>Perform activities with a proper balance of urgency and diligence.</li>
<li>Manage customer scale information in database.</li>
<li>Support other service coordinators as needed</li>
<li>Additional relevant duties may be assigned.</li>
</ul>
 
Qualifications
 
Required Skills/Abilities
<ul>
<li>Strong communication skills both orally and written</li>
<li>Attention to detail</li>
<li>Sense of urgency</li>
<li>Forward thinker</li>
<li>Effective Multi Taker</li>
<li>Organized and able to handle heavy volumes and pressing deadlines</li>
<li>Strong computer skills including ERP systems and Microsoft Office (all applications)</li>
</ul>
 
Qualifications include: 
<ul>
<li>Education: High school degree </li>
<li>Service-related background</li>
<li>Ability to work overtime as needed</li>
</ul>
 
Personal Characteristics
<ul>
<li>Leads by example </li>
<li>Natural ability to converse with customers and vendors</li>
<li>Team player willing to help out in any capacity when needed</li>
<li>Experience</li>
<li>5 years of experience in industrial services or closely related business preferred.</li>
</ul>
 
Working Conditions 
The nature of the industrial weighing business is 24/7/365 and the service coordinator must commit to a demanding and highly responsive position. This is a full-time position and typical hours are M – F, 8:00 am to 5:00 pm. 
 
Physical Requirements
The work environment is open-air cubicles among a number of other National Accounts team members. There will be prolong periods of sitting and working at a computer and answering incoming calls. Occasionally you may need to lift incoming or outgoing shipments of approximately 15 lbs.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 
What we offer:
 
We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
<ul>
<li>Cigna Health Insurance (Kaiser in CA)</li>
<li>FSA &amp; HSA healthcare employer contribution</li>
<li>Critical Illness, Accidental, and Hospital Indemnity Plans</li>
<li>Dental and Vision Plans</li>
<li>Company paid STD &amp; LTD Disability Insurance</li>
<li>Educational and Tuition Reimbursement</li>
<li>Maternity (12-wks) and Paternity leave</li>
<li>Employee Assistance Program</li>
<li>Basic &amp; Voluntary Life AD&amp;D</li>
<li>4% 401K Employer Match, with 6% of your Contribution</li>
<li>Company Paid Time Off (PTO)</li>
<li>Company provided PPE</li>
<li>Discounts on products and services</li>
<li>Opportunities to network and connect</li>
</ul>
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
 
Our Commitment to Inclusion &amp; Belonging:
 
At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
Proof of right to lawfully work in the United States required.
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:
 
 
Compensation details: 22-24 Yearly Salary
 
PIc0d2632e3793-25405-38261216

National Account Service Coordinator

<h3>Job Description</h3>
Job Description
Overview:
Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.
Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset, and we take great care to find highly qualified candidates that share our commitment to growth and excellence.
Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our headquarters is located at 151 Dixon Avenue, Amityville, NY, and is an upscale and professional building.
Job Description:
<ul>
<li>
<ul>
<li>
<ul>
<li>Screening for new Custodial Technicians.</li>
<li>Train Employees - Janitorial and administrative tasks.</li>
<li>Schedule staff and ensure coverage.</li>
<li>Monitoring of time and attendance.</li>
<li>Manage Employee Callouts.</li>
<li>Replace custodial technicians or cover accounts.</li>
<li>Corresponding with Custodial Technicians.</li>
<li>Report accidents/Injury.</li>
<li>Submit and deliver supplies as needed.</li>
<li>Address and resolve any employee performance issues.</li>
<li>On-Call for Emergency situations/calls - evenings and weekends.</li>
<li>Notify District or Regional Manager of ALL staffing changes.</li>
</ul>
</li>
</ul>
</li>
</ul>
Key Requirements:
<ul>
<li>Experience with Commercial cleaning industry a plus.</li>
<li>Must speak fluent English and Spanish.</li>
<li>Detail oriented and strong communication skills.</li>
<li>Results oriented: the ability to resolve challenges and emergencies at a moments notice.</li>
</ul>

Cleaning Supervisor/Account Coordinator

<h3>Job Description</h3>
Job Description
JOB SUMMARY:
As an Account Success Associate, you will work with our Client Success team to provide support to both internal teammates and external client partners. This is a partial customer facing role requiring outstanding relationship management and organizational skills. You will work with cross functional teams to ensure successful account support.
The ideal candidate will have entry level client success, account management and some project management experience with the ability to come up to speed quickly. Primary objectives will be building and managing successful relationships with both internal and external stakeholders, appropriately identifying their needs to aid them in reaching success using our population health management product.
JOB RESPONSIBILITIES
<ul>
<li>Prepare and present customer data for quarterly and ad hoc reporting</li>
<li>Assist Lightbeam Client Success Executives to facilitate quick &amp; timely partner follow-ups to provide amazing customer support.</li>
<li>Manage internal and&nbsp;external initiatives, ensuring stakeholders meet deadlines and provide project accountability.</li>
<li>Assist in onboarding and implementation of new customers onto the Lightbeam platform</li>
<li>Schedule and assist in client facing trainings as needed.</li>
<li>Help build and strengthen partner relationships by identifying, addressing, and resolving any partner issues that may arise.</li>
<li>Assist with project logistics including agenda, meeting arrangements, and meeting minutes</li>
<li>Monitor and assist with maintenance of project related documentation</li>
<li>Serve as internal subject matter expert for the population health software.</li>
<li>Effectively learn new functionality or enhancements to the population health software solution suite</li>
<li>Work cross functionally within the company to communicate additional customer needs – including support requests, product enhancements and research for development tickets</li>
<li>Coordinate tasks and resources to ensure customer continues to experience success post implementation</li>
<li>Manage changes in customer setup, submit change orders and supplemental orders as needed</li>
<li>Track any/all open issues, working internally with support and with customers to address, resolve and escalate as needed</li>
<li>Ad hoc internal duties, focused on building efficiencies around client-facing service</li>
<li>This role is responsible for helping achieve our yearly net recurring revenue goal and will be accountable for hitting quarterly objectives based on client-partner and company goals.</li>
</ul>
What We’re Looking For:
<ul>
<li>Experience in project management, customer success or account management support within the healthcare industry a plus</li>
<li>Understanding and experience with healthcare data preferred (clinical/EHR, claims, etc.)</li>
<li>Population health/value-based care and payor/provider background preferred</li>
<li>Ability to communicate with all levels within an organization, including C-suite</li>
<li>Outstanding written and verbal communication skills</li>
<li>Solid organizational skills, including attention to detail and multi-tasking skills</li>
<li>Ability to embrace change and company growth</li>
<li>Analytical skills</li>
<li>Strong working knowledge of Microsoft Office suite and Salesforce tools</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree.</li>
<li>2 years of related work experience.</li>
<li>Track record of managing or organizing projects.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to communicate effectively with management teams.</li>
<li>Strong organizational and multitasking skills.</li>
<li>Proficiency in project management and Microsoft Office suite.</li>
<li>Excellent problem-solving abilities, and an eye for detail.</li>
<li>Positive, flexible, and adaptable attitude.</li>
</ul>
CRITERIA: POSITION RISK LEVEL
High Risk (if any of these are true)
<ul>
<li>Access to Restricted information, including PHI and PII</li>
<li>Elevated access privileges</li>
<li>Access to the Security Infrastructure</li>
</ul>
Medium Risk
<ul>
<li>Access to Confidential, but not to Restricted information</li>
</ul>
Low Risk
<ul>
<li>Access to Unclassified information only</li>
</ul>
Account Success Associate: High Risk
CRITERIA: SECURITY ROLES &amp; RESPONIBILITIES
Security Roles &amp; Responsibilities: 
Approve security-related changes
Execute security-related changes &amp; policy/procedures for Lightbeam
Cyber Security Incident Response (CSIRT) team
Account Success Associate: N/A
SECURITY ROLE-SPECIFIC TRAINING
Annual Incident Response Exercises

Account Success Associate/Project Coordinator

<h3>Job Description</h3>
Job Description
Account Services Coordinator will assist in organizing ongoing Maintenance Services projects. The responsibilities include but are not limited to, monitoring schedules cross-functionally, organizing and participating in stakeholder meetings, and tracking whether project deadlines are met in a timely manner to contribute to the success of projects’ objectives and timelines.
Who you are: Enjoy day-to-day tasks, and follow those tasks until they have been completed. You have a keen attention to detail. You are capable of working independently but like to work with a team when it is necessary. You are a practical and down-to-earth individual who is dependable. 
Our Vision for a Bright Future: Orion Energy Systems_ Inc. ESG Report.pdf (orionlighting.com)
Job Highlights: 
<ul>
<li>Maintain and monitor project trackers and provide updates to Maintenance Services Team utilizing Microsoft Excel and Various work order management systems.</li>
<li>Document and follow up on necessary actions and decisions from meetings and projects including work order processing, completion, and invoicing.</li>
<li>Be able to communicate effectively and efficiently both internally and externally to various partners outside of our organization.</li>
<li>Work within Maintenance Services and cross-functional internal teams to ensure project deadlines are met within customers’ and company standards and timelines. </li>
<li>Provide administrative support as needed; including undertaking project tasks as required </li>
</ul>
Experience and Qualifications:
<ul>
<li>Preferred two (2) or three (3) plus years of prior project coordination or data management experience</li>
<li>Must possess exceptional verbal, written, and presentation skills</li>
<li>Knowledge of any type of electrical work would be a plus</li>
<li>Strong organizational skills and learning skills</li>
<li>Prior work experience in an office environment required</li>
<li>Ability to work effectively both independently with minimal supervision and as part of a team</li>
</ul>
What we can offer you:
<ul>
<li>Health, Dental, and Vision insurance starting the 1st of the month following the date of hire.</li>
<li>Company paid benefits starting 1st of the month following the date of hire.
<ul>
<li> Life Insurance </li>
<li> Short/Long Term Disability</li>
</ul>
</li>
<li>Company contributions to flex savings and health savings accounts </li>
<li>Traditional or Roth 401k eligible – 1st of month following 60 days</li>
<li>Paid Time Off starting day 1! </li>
<li>The office currently offers a hybrid work schedule </li>
</ul>
Our Company is an EEO/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
 Office Hours: Monday - Friday, 8:00am to 5:00pm.

Account Services Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
 
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!
 
Merchology is in search of an Account Coordinator to join our dynamic Sales team starting in August, and working through December 2025. As the initial point of contact for customer inquiries regarding premium branded products, this role is pivotal in ensuring a seamless sales process. Reporting to the Sales Supervisor, the Account Coordinator will play a crucial role in vetting potential buyers, ensuring they meet qualification criteria before passing leads to teammates for further engagement.
 
 
PRIMARY RESPONSIBILITIES
A successful Account Representative will:
<ul>
<li>Thrive in a fast-paced environment interacting and collaborating with colleagues and customers via inbound and outbound calls, emails, and live chat</li>
<li>Communicate with customers to qualify leads, identify project details, and route leads throughout the sales team</li>
<li>Meet team KPIs related to customer engagements, customer contact timelines, sales conversion rate, and inbound and outbound calls</li>
<li>Work alongside the Account Representative team to hit monthly, quarterly, and yearly sales goals</li>
<li>Proactively and reactively reach out to customers to increase customer retention, engagement, and satisfaction</li>
<li>Have a collaborative and proactive demeanor to build relationships and trust with internal team members and customers</li>
<li>Develop a deep understanding of our products and services to provide knowledgeable support to customers </li>
<li>Complete in-person facility tours to local customers </li>
<li>Complete additional projects or duties as assigned </li>
</ul>
Requirements:
REQUIRED QUALIFICATIONS
<ul>
<li>High school diploma or GED required; Associates or Bachelors degree preferred</li>
<li>Experience in a customer service or sales role in retail, restaurant, sales, or an office environment </li>
<li>Friendly and team-oriented attitude to Win as a Team </li>
<li>Microsoft Office Suite proficiency</li>
<li>Experience with a CRM (e.g., Hubspot)</li>
<li>Efficient, organized, customer-focused mindset and detail-oriented </li>
<li>Excellent communication skills</li>
</ul>
 
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
<ul>
<li>The pay range for this role is $20.50 to $22.00 per hour</li>
<li>Generous PTO (18 days per year)*</li>
<li>8 company-paid holidays*</li>
<li>Hybrid work schedule for select departments</li>
<li>40 hours of paid volunteer time*</li>
<li>401(k) with match*</li>
<li>Medical and dental insurance options, FSA, and HSA*</li>
<li>Company-paid life insurance and short-term disability*</li>
<li>Company-sponsored social events</li>
<li>Premium brand partner discounts</li>
<li>Employee-led Committees in Social Events, Wellness, DE&amp;I and Giveback</li>
</ul>
 * denotes full-time permanent employee benefits
 
LOCATION
<ul>
<li>3000 Niagara Lane North, Plymouth, MN 55447</li>
<li>Remote hybrid role: Three days onsite, two days remote following training</li>
</ul>
INDUSTRY
<ul>
<li>Business to Business eCommerce and Apparel</li>
</ul>
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email <a href="mailto:jobs@merchology.com" target="_blank">jobs@merchology.com</a> for assistance.

Seasonal Account Coordinator

<h3>Job Description</h3>
Job Description
Fusion Dance Centre is growing! We are seeking exceptional individuals to join our team as Part-time Office and Account Coordinator.
As the Office and Account Coordinator at Fusion Dance Centre, you will be the first point of contact for hundreds of families, responding speedily to all customer issues. As one of our most visible representatives, you are the Director of First Impressions!
Your 6-star customer service will help us to foster happy and loyal customer relationships for years to come.
This is an in-person position. Must be available to work Mondays, Wednesdays, and Fridays from 3-8 pm and Saturdays and Sundays from 8:30 am-1:30 pm from September-June, with varying summer training hours based on availability in July and August.
Estimated Hours Per Week: 25 hours
Our organization is looking for an organized, outgoing Office and Account Coordinator. In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting clients, registering students, answering phones, taking messages, and email correspondence. You may also assist with invoicing, and accounts receivable. Since you will be the first person clients see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times.
Office and Account Coordinator Duties and Responsibilities
<ul>
<li>Answer phones and take messages</li>
<li>Contacting customers for past due balances - Collection Calls</li>
<li>Respond to emails</li>
<li>Manage mail correspondence</li>
<li>Greet clients and visitors</li>
<li>Help maintain office calendar</li>
<li>Assist with invoicing</li>
<li>Perform data entry and filing tasks</li>
<li>Perform other clerical tasks as needed</li>
</ul>
Office and Account Coordinator Requirements and Qualifications
<ul>
<li>High school diploma or GED certificate</li>
<li>Associate degree or bachelor's degree preferred</li>
<li>1 Year of Administrative or clerical experience</li>
<li>Experience making calls and answering calls</li>
<li>Experience with Quickbooks software a plus</li>
<li>Computer proficiency</li>
<li>Experience with Google Drive/Google Docs</li>
<li>Organizational and time management skills</li>
<li>Basic math skills</li>
<li>Calm and professional appearance</li>
</ul>
Salary: From $18.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Schedule:
<ul>
<li>5-7 hour shift</li>
<li>5 day work week</li>
<li>Weekend availability</li>
</ul>
COVID-19 considerations:
Masks are optional for customers and employees. Cleaning protocols in place.
Company DescriptionA large, family-oriented dance studio, building confidence in Union County since 2004. 
<h3>Company Description</h3>
A large, family-oriented dance studio, building confidence in Union County since 2004.

6,035 Account Coordinator Jobs