Job Description
Job Description
Account Support/Service Coordinator with the Red Oak Operations Department will provide support to the Operations team. Responsibilities as Account Support Coordinator include:
- Provide excellent customer service to our dealers, including email and phone communication with our customers answering questions related to supplier invoicing, billing statements and inventory inspections
- Work closely with internal Sales, Credit and Processing groups to problem solve and provide high level customer service
- Follow for updates of inventory status codes, collection of monthly finance charges and principal payments
- Collaborate with inventory inspection vendors by coordinating audits and taking clearance calls
- Attention to detail with documentation of follow-up in system of record
- Document preparation and general administrative tasks