<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes, and standards</li>
<li>Holds self-accountable for prospecting a minimum of 4 hours every day (if working 8 hours), such as approaching families face-to-face during events, door knocking, or group seminars</li>
<li>Obtains referrals from families served by the location by following up through visits with families after the service</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
<li>Remains flexible with schedule to achieve results; often works nights and weekends</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through</li>
<li>Responds to client inquiries in a timely, respectful, sensitive, and professional manner</li>
<li>Supports families in times of grief with acts of kindness</li>
<li>Connects with families through listening, honest communication, and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of the funeral home and or cemetery staff, to provide seamless, high-quality service</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Acts as one team, setting arrangement continuation visits within two to three days after the service</li>
<li>Shares family concerns with the rest of the SCI team</li>
</ul>
MINIMUM Requirements
Education 
<ul>
<li>High school education or equivalent</li>
<li>1-2 years of college or equivalent experience</li>
</ul>
License
<ul>
<li>Current state/province-issued driver’s license with an acceptable driving record</li>
<li>In states/provinces where required, must hold a Funeral Directors License to perform this role</li>
</ul>
Experience
<ul>
<li>Sales experience or one to two years industry experience, or equivalent education</li>
<li>Previous experience with Customer Relationship Management (CRM) systems is a plus</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Basic computer and technology skills within a sales environment</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work beyond “standard” hours as the need arises</li>
<li>Good driving record</li>
<li>Good work ethic</li>
<li>High level of integrity</li>
<li>Creative, outgoing, and energetic</li>
<li>Comfortable presenting in front of others</li>
<li>Desire to help others</li>
<li>Bilingual, knowledge of another language is a plus</li>
</ul>
Work CONDITIONS 
Work Environment
<ul>
<li>Work indoors and outdoors during all seasons and weather conditions</li>
<li>Local and/or multiple location traveling required</li>
<li>Comply with dress code policy</li>
</ul>
Work Postures
<ul>
<li>Sitting continuously for many hours per day, up to 6 hours per day</li>
<li>May climb stairs to access buildings</li>
</ul>
Physical Demands
<ul>
<li>Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage</li>
</ul>
Work Hours
<ul>
<li>Working beyond “standard” hours as the need arises</li>
</ul>
Compensation:
$ 16.50/hour ($40,000 - $100,000 annualized targeted first-year earnings)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Sales Professional - Outside Sales

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li>
<li>Obtains referrals from families served by the location</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
</ul>
Build Relationships with Families
<ul>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Follows through on all customer problems and requests</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education 
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of college or an equivalent of education and experience</li>
</ul>
Experience
<ul>
<li>High school equivalency and 1-2 years of college or an equivalent of education and experience</li>
<li>1-2 years of customer service or sales industry experience preferred</li>
</ul>
Licenses
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>Insurance license if required by state/province law and as prescribed by each state board</li>
</ul>
Knowledge, Skills and Abilitie
<ul>
<li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li>
<li>Ability to work a number of evenings and or weekends every month</li>
<li>Ability to drive frequently</li>
<li>Ability to obtain and maintain an insurance license if required by state/province</li>
<li>Flexible hours but, at times must have the ability to work up to 12 hours in a day</li>
<li>Ability to treat others with empathy and respect</li>
<li>Knowledge of computers and some software</li>
<li>Customer service skills</li>
</ul>
Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#sci
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Sales Professional -Inside Sales

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li>
<li>Obtains referrals from families served by the location</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
</ul>
Build Relationships with Families
<ul>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Follows through on all customer problems and requests</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education 
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of college or an equivalent of education and experience</li>
</ul>
Experience
<ul>
<li>High school equivalency and 1-2 years of college or an equivalent of education and experience</li>
<li>1-2 years of customer service or sales industry experience preferred</li>
</ul>
Licenses
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>Insurance license if required by state/province law and as prescribed by each state board</li>
</ul>
Knowledge, Skills and Abilitie
<ul>
<li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li>
<li>Ability to work a number of evenings and or weekends every month</li>
<li>Ability to drive frequently</li>
<li>Ability to obtain and maintain an insurance license if required by state/province</li>
<li>Flexible hours but, at times must have the ability to work up to 12 hours in a day</li>
<li>Ability to treat others with empathy and respect</li>
<li>Knowledge of computers and some software</li>
<li>Customer service skills</li>
</ul>
Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Sales Professional - Inside Sales

<h3>Job Description</h3>
Job Description
Does this describe you?&nbsp; Dedicated. Disciplined. Different. Industry Leader. Helper of People.&nbsp; If so, let's talk!!
We are currently seeking a high energy, self-motivated individual to join our team as a&nbsp;Sales Development Representative (SDR).
The SDR works closely with our&nbsp;Inside Sales Team&nbsp;to phone prospect as they work&nbsp;to solve business problems for their clients. The SDR will be working in a world-class company culture where employees are continually grown and given opportunities for advancement.
Key Qualifications/Requirements:
<ul>
<li>Previous sales experience&nbsp;HIGHLY PREFERRED</li>
<li>Enjoys customer facing activities</li>
<li>Good problem resolution skills</li>
<li>Excellent verbal and written communication skills</li>
</ul>
Essential Duties/Responsibilities:
<ul>
<li>Coordinate sales activities by managing schedules, scheduling appointments / webinars, and communicate&nbsp;relevant information</li>
<li>Call prospective clients with the goal of scheduling a webinar for a full-time Passare sales professional</li>
</ul>
What You Can Expect
<ul>
<li>Gain&nbsp;a variety of sales/marketing/communications experience, including, in-depth industry knowledge and application</li>
<li>Hands-on, “real world” experience of inside sales and client communication</li>
<li>Proficiency in Customer Relationship Management (CRM) software</li>
<li>Marketing communications and raising brand awareness</li>
</ul>
 About Funeral Directors Life
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Funeral Directors Life offers an award-winning workplace that is truly one-of-a-kind. The company has been recognized with numerous workplace awards, including the prestigious&nbsp;FORTUNE&nbsp;magazine “Best Small &amp; Medium Workplaces” List, the “Best Workplaces in Finance &amp; Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by&nbsp;Texas Monthly.
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Based in Abilene, TX, Funeral Directors Life offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;So, what makes Funeral Directors Life such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer.
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vLJafm43LE

Sales Development (Telemarketing) Representative

<h3>Job Description</h3>
Job Description
Does this describe you?&nbsp; Dedicated. Disciplined. Different. Industry Leader. Helper of People.&nbsp; If so, let's talk!!
We are currently seeking a high energy, self-motivated individual to join our team as a&nbsp;Sales Apprentice for our Sales Leadership Development Academy.
The Sales LDA is is a 3-year learning pathway that aims to empower people with the foundational mindset and skillset necessary for fast-tracking into a potential sales leadership position at DIG.
Required Skills/Abilities:
<ul>
<li>Proven interest and aptitude for sales and leadership.</li>
<li>Able to relocate to different regions up to 3 times over a 2- to 3-year period.</li>
<li>Able to travel outside of Abilene, for up to 5 consecutive days.</li>
<li>Adept at cultivating meaningful professional relationships.</li>
<li>Strong verbal and written communication skills.</li>
<li>Strong ability to prioritize and manage tasks.</li>
</ul>
Essential Duties/Responsibilities:
<ul>
<li>Learn the DIG sales process through comprehensive, practical training.</li>
<li>Demonstrate competence in essential sales skills, including but not limited to prospecting, presentations, and resolving concerns.</li>
<li>Gain firsthand experience in full-time sales responsibilities through job shadowing, ride-alongs, meetings and events, and other immersive activities.</li>
<li>Obtain the necessary licensing to sell preneed insurance products.</li>
<li>Collaborate with sales management and other relevant teams to ensure alignment of sales efforts with organizational objectives.</li>
<li>Develop your unique leadership style and voice by engaging with mentors, completing assigned readings, and coordinating special projects.</li>
<li>Pursue continuous learning about best practices and trends in the field.</li>
<li>Communicate and reinforce the mission of DIG and its subsidiaries.</li>
<li>Exemplify DIG core values of love, growth, and community.</li>
</ul>
Education and Experience: Required:
<ul>
<li>Bachelor’s degree in business administration, management, finance, marketing, communications, education, or a related field, or a degree from an accredited mortuary science program.</li>
</ul>
OR&nbsp;
<ul>
<li>At least 2 years of professional experience in funeral service, sales, marketing, or other roles involving customer relationship management.</li>
</ul>
Preferred:
<ul>
<li>3-5 years of professional experience in funeral service, sales, marketing, or other roles involving customer relationship management.</li>
</ul>
 About Funeral Directors Life
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Funeral Directors Life offers an award-winning workplace that is truly one-of-a-kind. The company has been recognized with numerous workplace awards, including the prestigious&nbsp;FORTUNE&nbsp;magazine “Best Small &amp; Medium Workplaces” List, the “Best Workplaces in Finance &amp; Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by&nbsp;Texas Monthly.
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Based in Abilene, TX, Funeral Directors Life offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;So, what makes Funeral Directors Life such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer.
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F1hZU1yyc3

Sales Apprentice

<h3>Job Description</h3>
Job DescriptionORGANIZATION: Mount Auburn Cemetery comprises 175 acres and is situated in Watertown and Cambridge near Boston, Massachusetts. Founded in 1831, and visited by over 200,000 people each year, Mount Auburn is a National Historic Landmark, recognized as the first “rural cemetery” and the inspiration for the American Parks Movement during the 19th century. As an active cemetery, Mount Auburn inspires all who visit, comforts the bereaved, and commemorates the dead in a landscape of exceptional beauty. As an accredited arboretum, Mount Auburn features 5,000 trees and more than 20,000 plants/plant masses overall. POSITION SUMMARY: The Cemetery Services Receptionist is responsible for delivering exceptional service while supporting the needs of families, clients, and the Cemetery Services Department. The Receptionist works as the main reception to the front office to provide a welcoming and engaging experience for all who enter. The Receptionist is responsible for fielding client inquiries, generating estimates, invoices, and work orders related to the care of lots and graves. The Receptionist displays compassion, sensitivity, and good business ethics in all interactions with clients and visitors. The Receptionist ensures seamless, collaborative service by communicating and coordinating efforts with all applicable departments. Additionally, the Receptionist provides administrative support and completes tasks as needed within the Cemetery Services Department KEY RESPONSIBILITIES:
<ul>
<li>Serves as the first point of contact for in person and phone inquiries. </li>
<li>Responsible for welcoming appearances of the front office while ensuring proper use of admin rooms.</li>
<li>Works collaboratively with all members of the Cemetery Services team to ensure excellent and seamless service to Cemetery guests and clients. </li>
<li>Generates, processes, monitors, and closes work orders associated with lot care following the designated workflow. </li>
<li>Oversee the chain of custody and handling of cremated remains between crematory and our families or funeral directors.</li>
<li>Ensures accurate data collection and data entry, managing sensitive personal information and records. </li>
<li>Enters client information into the CMS database, ensuring accurate records of client details while processing payments efficiently and securely.</li>
<li>Assists with client mailings (physical and electronic) related to burials and lot care.</li>
</ul>
<ul>
<li>Communicate effectively and in a timely manner to department leaders, co-workers, and management by telephone, e-mail, and in person.</li>
<li>Maintains working knowledge of Mount Auburn’s Rules &amp; Regulations, the Cemetery’s established business practices and internal workflows, and Massachusetts cemetery law.</li>
<li>May be required to perform other duties as requested by supervisor.</li>
</ul>
 QUALIFICATIONS: &nbsp;
<ul>
<li>High School Diploma is required</li>
<li>Welcoming, attentive, and detail-oriented with excellent multitasking skills</li>
<li>2 – 3 years of customer service and administrative experience</li>
<li>Proficient in Microsoft Office and capable of learning new CRM systems</li>
<li>Strong communication and collaboration skills across all levels</li>
<li>Excellent organizational skills </li>
<li>Self-starter with strong initiative and ability to work independently</li>
<li>Valid driver’s license is required</li>
</ul>
 PHYSICAL REQUIREMENTS: &nbsp;
<ul>
<li>Ability to work in an office setting, seated for extended periods while using a computer</li>
<li>Move between desk, front counter, and files</li>
<li>Operate standard office equipment (computers, televisions, mail machine, photocopiers, scanners)</li>
<li>Prepare conference room for meetings and site visits by pushing in chairs and tidying up space</li>
<li>Sort through and organize files, closets and office equipment as needed</li>
<li>Move outdoors occasionally to meet visitors in varying weather</li>
<li>Occasionally lifts items up to 20 pounds</li>
</ul>
Mount Auburn Cemetery is an equal-opportunity employer.&nbsp; It does not discriminate in employment opportunities on the basis of race, color, ancestry, religion, gender, national origin, age, pregnancy, citizenship status, physical or mental ability, military status, sexual orientation or any other characteristic protected by law. &nbsp;
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Cemetery Services Receptionist

<h3>Job Description</h3>
Job Description
Does this describe you?
Organized
Adaptable
Disciplined
Detail-Oriented
If so, let’s talk!!
We are in the hunt for a talented and creative thinker to join our team as a&nbsp;HELP CENTER TECHNICIAN! The Help Center Technician plays a crucial role in ensuring the effective use of Funeral Directors Life software, programs, and sales tools within the funeral industry. This job exists to provide training and solve problems, making funeral directors' work easier and more efficient. By working with supervisors and teammates, the Help Center Technician helps improve our products, supporting our mission to offer great service and innovative solutions to our clients.
Responsibilities:
<ul>
<li>Training responsibilities include scheduling and setting up webinars with customers all across the country.</li>
<li>Answering troubleshooting calls for several different applicants, programs, and sales tools.</li>
<li>Performing QA duties to grow and develop our sales programs and tools.</li>
<li>Work closely with other departments to gain a better understanding of how our products affect internal and external customers.</li>
<li>Conduct and join many brainstorming sessions on training ideas, and product development.</li>
</ul>
Qualifications:
<ul>
<li>Ability to be personable and versatile - and a great communicator</li>
<li>Creative problem resolution skills</li>
<li>Ability to use a personal computer and work within a Windows based environment including Office 365(MS Office)/Skype for Business/Company Specific Software.</li>
<li>Strong organizational skills</li>
<li>Dependability, integrity and compassion are a must</li>
<li>Commitment to company value</li>
</ul>
About Funeral Directors Life
Funeral Directors Life,&nbsp;a subsidiary of Directors Investment Group (DIG),&nbsp;offers an award-winning workplace that is truly one-of-a-kind. 
Funeral Directors Life is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With Funeral Directors Life’s preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.
DIG&nbsp;has been recognized with numerous workplace awards, including the prestigious&nbsp;FORTUNE&nbsp;magazine “Best Small &amp; Medium Workplaces” List, the “Best Workplaces in Finance &amp; Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by&nbsp;Texas Monthly.
Based in Abilene, TX,&nbsp;DIG&nbsp;offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
So, what makes&nbsp;DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401 (k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer
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Help Center Technician

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation 
<ul>
<li>Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards</li>
<li>Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars</li>
<li>Obtains referrals from families served by the location by following up through visits with families after the service</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
<li>Remains flexible with schedule to achieve results; often works nights and weekends</li>
</ul>
Build Relationships with Families 
<ul>
<li>Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through</li>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Supports families in time of grief with acts of kindness</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork 
<ul>
<li>Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Acts as one team, setting arrangement continuation visits within two to three days after the service</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM Requirements
Education 
<ul>
<li>High school education or equivalent</li>
<li>1-2 years of college or equivalent experience</li>
</ul>
License
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>In states/provinces where required, must hold a Funeral Directors License to perform this role</li>
</ul>
Experience
<ul>
<li>Sales experience or one to two years industry experience or equivalent education</li>
<li>Previous experience with Customer Relationship Management (CRM) systems is a plus</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Basic computer and technology skills within a sales environment</li>
<li>Ability to work well in a team, as well as independently</li>
<li>Ability to work beyond “standard” hours as the need arises</li>
<li>Good driving record</li>
<li>Good work ethic</li>
<li>High-level of integrity</li>
<li>Creative, outgoing and energetic</li>
<li>Comfortable presenting in front of others</li>
<li>Desire to help others</li>
<li>Bilingual, knowledge of another language is a plus</li>
</ul>
Work CONDITIONS 
Work Environment
<ul>
<li>Work indoors and outdoors during all seasons and weather conditions</li>
<li>Local and/or multiple location traveling required</li>
<li>Comply with dress code policy</li>
</ul>
Work Postures
<ul>
<li>Sitting continuously for many hours per day, up to 6 hours per day</li>
<li>May climb stairs to access buildings</li>
</ul>
Physical Demands
<ul>
<li>Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li>
</ul>
Work Hours
<ul>
<li>Working beyond “standard” hours as the need arises</li>
</ul>
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
Compensation: $17.28/per hour ($50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Benefits: 
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

<h3>Job Description</h3>
Job Description
JOB RESPONSIBILITIES
Lead Generation
<ul>
<li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li>
<li>Obtains referrals from families served by the location</li>
<li>Networks and builds community and civic relationships</li>
<li>Explains and presents presentations to families served and referred families</li>
<li>Maintains and tracks activity levels to ensure productivity</li>
</ul>
Build Relationships with Families
<ul>
<li>Responds to client inquiries in a timely, respectful, sensitive and professional manner</li>
<li>Connects with families through listening, honest communication and genuine concern</li>
<li>Develops an understanding of each family’s unique needs and offers solutions that provide value to them</li>
<li>Stays in touch with families to ensure satisfaction</li>
<li>Prepares for all appointments and performs all procedures with professionalism and attention to detail</li>
<li>Follows through on all customer problems and requests</li>
<li>Builds trust-based relationships to earn the right to ask for referrals</li>
<li>Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning</li>
</ul>
Teamwork
<ul>
<li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li>
<li>Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li>
<li>Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li>
<li>Shares family concerns with rest of the SCI team</li>
</ul>
MINIMUM REQUIREMENTS
Education
<ul>
<li>High school diploma or equivalent</li>
<li>1-2 years of college or an equivalent of education and experience</li>
</ul>
Experience
<ul>
<li>High school equivalency and 1-2 years of college or an equivalent of education and experience</li>
<li>1-2 years of customer service or sales industry experience preferred</li>
</ul>
Licenses
<ul>
<li>Current state/province issued driver’s license with an acceptable driving record</li>
<li>Insurance license if required by state/province law and as prescribed by each state board</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Must be able to pass the Company’s internal presentation certification within thirty days of hire</li>
<li>Ability to work a number of evenings and or weekends every month</li>
<li>Ability to drive frequently</li>
<li>Ability to obtain and maintain an insurance license if required by state/province</li>
<li>Flexible hours but, at times must have the ability to work up to 12 hours in a day</li>
<li>Ability to treat others with empathy and respect</li>
<li>Knowledge of computers and some software</li>
<li>Customer service skills</li>
</ul>
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Company DescriptionWho we are. What we do. We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life. SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>. CI” refers to Service Corporation International and its affiliates. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. 
<h3>Company Description</h3>
Who we are. What we do.\r\n\r\nWe’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.\r\n\r\nWe operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.\r\n\r\nSCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at <a href="http://www.sci-corp.com" target="_blank">www.sci-corp.com</a>.\r\n\r\nCI” refers to Service Corporation International and its affiliates.\r\n\r\nSCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.\r\n\r\nOn request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

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